To Cordovan and Severlin - 2nd 10th Gold Ticket

[Marten]

To Cordovan and Severlin - 2nd 10th Gold Ticket

This is my personal reasoning and request that the "powers that be" give a 2nd gold ticket before the end of the 10th Anniversary event.
Any player that wishes to comment, keep it civil and keep in mind this is my personal reason and is not subject to your critique. People who have reasons they would like to share for seeing this happen are welcome

I recently started involving my son in the game with me. The 10th Anniversary Party is his first game event. He was only going to be with me during the first weekend of the event. I had made a big deal about us doing this together (I didn't want to just pick something for him), so that weekend was the only time for us to do it together.

There was no information on the forums, client, nor in game that the list presented was not complete that weekend.

As a result, my suggestion to my son was to pick Voice of the Master, even though it is something that is easily quested for because it WAS the only good option for him. After that weekend and when he went home other items were added including the Sword of Shadows. That is an item that is not easily quested for. In fact, I know people that have ran that raid 40, 60, even 80 times before acquiring it in the raid list. Other than this being a very sought after item, my son seems to have an affinity for two-handed swords despite that the build of his character is for duel-wielding khopesh.

Why just making a new character is not a good option:
His character has tomes and other items already.
It has two hearts on it including a +20 (that I would let him use to fix his character to use 2H swords).
The character had a name based on his name, he doesn't want to play something different.
We only play one weekend a month with each other so atm his character is only level 5 despite being years old.

In closing, not having all the items on the list, not informing the players until days later, and not offering a way to fix the choice after it was made that weekend is a Dev/DDO error and not the player's. It should be corrected. If a way to fix this or a 2nd ticket is offered, I would personally drive my laptop to my son's mother's home, so as to let this remain a special event where he got to personally take part in.

I thank you for your time and consideration.

[Uska]

Just think another ticket is a bad idea

[Memnir]

In closing, not having all the items on the list, not informing the players until days later, and not offering a way to fix the choice after it was made that weekend is a Dev/DDO error and not the player's. It should be corrected. If a way to fix this or a 2nd ticket is offered, I would personally drive my laptop to my son's mother's home, so as to let this remain a special event where he got to personally take part in.I agree wholeheartedly - and this is the best personal reason for a 2nd token I've heard thus far. It's what I was afraid would happen when I asked about refunds or secondary tokens when it all came to light. Because you are totally correct - the communication from Turbine on the matter was inexcusably lax and half-hearted. It was mentioned only as posts within other threads - and you had to search to find them. There was no launcher message - and (once again) no central informative thread started by a Turbine employee that may have better headed folks off at the pass before they settled on an item not knowing something potentially more desirable to them was going to be added later, in order to rectify a mistake made at the development level.

It's not just about the lag that I made a recent post (https://www.ddo.com/forums/showthread.php/473580-Dear-DDO-Developers-amp-Management-A-Plea) begging for better communication. It is the lag, and this matter, and so so many others.


This was not our fault. I turned in a token or two prior to finding out about the updated list that I wish I could have a mulligan on. I think it's outrageous that the whole mess unfolded the way it did. I felt then, and feel now, that either an refund should have been arranged, second tickets handed out, or the list was never updated. It wasn't our fault, other then having faith that the Devs measured twice before cutting once. I don't agree with those who smugly say it is our fault... with the vacum in proper communication, there is no way besides telepathy that folks on the first day knew the list wasn't complete.


Sadly, despite all that, I think the chances of a second token are nil. Wasn't our fault, but we still have to live with the results. And that sucks very very much.
I know it won't help much at all, but please let your son know I feel badly that this happened. And that I wish the folks whose fault this truly is felt badly, too.

[Silverleafeon]

No complaints from me if this happens...sympathy, but I used my golden ticket to replace an item Fawn vendored during her "day of the phoenix" so I have no grounds to plead anything personally.

[Taimasan]

/signed


Myself I waited and have my pick from the complete list. But I was always taught to....

Treat others how you would want to be treated.

[Saekee]

Like so many PR flops & bad decisions, another bad result.

When the Devs realized that they had not added all the items, they should NOT have added the extra ones (like the SoS) subsequently. THAT was the problem. Failure to inform the player base after adding them late was bad move #2 since it would inevitably result in mixed reactions and split the community. (And yes, failure to very early lay claim to the lag issues was a catastrophic PR flop as
well.)

Martens I hope your son gets his SoS since we dads love seeing joy in our child's face.

[Coyopa]

I think the second ticket should be given out just because of the goodwill in the playerbase that it would generate. Also, doing so really costs Turbine nothing. The raids those items are from are hardly run anymore, except for VoN. After everything that's happened in the last month, just throw the playerbase a bone, Turbine. Really.

[Lemdog]

For what it's worth- I agree. It was unfair that they didnt tell us about the extension..

/signed

[Hafeal]

Like so many PR flops & bad decisions, another bad result.

When the Devs realized that they had not added all the items, they should NOT have added the extra ones (like the SoS) subsequently. THAT was the problem. Failure to inform the player base after adding them late was bad move #2 since it would inevitably result in mixed reactions and split the community. (And yes, failure to very early lay claim to the lag issues was a catastrophic PR flop as
well.)

Martens I hope your son gets his SoS since we dads love seeing joy in our child's face.

I wholeheartedly agree.

I believe they should NOT have added the items and included them in a future event - perhaps the anniversary next year, with a simple explanation: "Hey folks, we meant to have more items, but they were missed. We will make it up in the future."

Adding the items AFTER tokens were turned in was a mistake IF they had no plans to allow a trade-in or simple an additional ticket. Perhaps they do and it has been buried in the lag and data center issues.

IMO, at this point, they need to come out and at least say, despite disappointment, they will not do anything but will make it up in the future by having these items available at a different time.

[Elsbet]

I hope your son gets his ticket. :)

This is just another example of why I've been harping on the poor communication from Turbine of late and why I was so excited to see Cordovan's post on the lag yesterday. Better communication could have avoided this situation.

[patang01]

I hear what you're saying OP. I did turn in some tickets before I heard about the 'oh wait, there might be a few more items added'

I don't expect a second ticket, for good will because of how marred the 10th anniversary have become of the many missteps, but it would be nice. Particularly for those that 'wasted' their tickets on something when they really wanted what was added.

[Vulkoorex]

2nd golden ticket for everyone to make amends for not having the complete list at the start and for the crippling lag most have experienced these past weeks since the data center move.

[GnomeRaider]

I don't think giving everyone another golden ticket is game breaking. I still haven't chosen an item for my main, not sure which item would be best and not just sit in inventory.

If your son makes it to epics just give a yell I will gladly pass him the SoS, I have already passed 2. I am keeping the shard if I get it though.

[legendkilleroll]

Where was your plea to devs when you was botting all your PL's?

Yes it was an error from turbine but funny how when you can benefit from other errors not a word is said.

[Faltout]

I think the second ticket should be given out just because of the goodwill in the playerbase that it would generate
Huh. Considering the 1st ticket generated much displeasure from the playerbase, I'd say that reason is not really valid. They should NEVER have given rare items for free.

[Elfishski]

Hey, it was definitely a bit of a mess with the updated list, but they have been pretty clear in communicating that there won't be any extra tickets, and I tend to agree that it just isn't necessary.

For your situation, it would be great for your son to have the SoS to look forward to, but if it's taken you years of casual yet hopefully quality time together to get to level 5 then I'd suggest you really don't need to worry about it so much - level 10 is still a long way away at that pace, so having something shiny to use now (the voice) isn't such a bad thing, don't worry about what could have been, and hopefully you'll be able to keep playing together for many years to come. :)

[Thrudh]

I'm not against your suggestion, but this might be a good time to teach your son the lesson of "not sweating the small stuff".

Yes, it could have been handled better. Communication BEFORE releasing the event was not possible, because it was an unintended mistake, and they didn't realize the list was missing items until after the event was released. But communication afterwards could been quicker, yes. Or testing before release could have been better. Or they could have just not fixed the list at all, limiting everyone to keep the 10% from complaining.

If they want to give us a second ticket, awesome. I don't think you should count on it though, and just enjoy playing the game with your son. You can find him some pretty good twink gear that will rival the SoS on the AH.

[mordin69]

/signed

[J-2]

I personally used mine for XP, and dont want another one.

However, at this point if it retains some customers for them, they should release the owlbear from its pen in the harbor, and make it poo golden tickets every 5 minutes.

[Enoach]

I agree that the missed items in the list was a problem.

I think they tried to get the word out as soon as it was noticed. I know that once I saw this I posted on our Guild Page to help spread the word faster.

As a rule I try to wait with turn ins for situations just like this, but this is from all the years where issues have occurred with turn ins.

Maybe this is something that can be handled on a case by case basis.

[TitusOvid]

I don't think a 2nd ticket would be a good idea but the possibility to change what you got would be nice. Just change the barter window. The peeps which took xp would have a porblem though.

[RistoffDervish]

I don't think a 2nd ticket would be a good idea but the possibility to change what you got would be nice. Just change the barter window. The peeps which took xp would have a porblem though.

That would not be a problem because anyone who took the xp did not have the issue of turning in early. That was an added item, right?

[J-2]

It was a 'revision 1' item.

[arminius]

I think it would be ok to do. The majority of the items are so obsolete it really would have no effect on the game at all. The worst that would happen is a few more people get a Celestia or two and are less intimidated about joining LE Shroud.

[Nyata]

in general I kind of think a second ticket for everyone is a bad idea, because even less people have a reason to run the raids the items are from then...

However... yeh. I have a soft spot for parents and kids and things not always being easy, and I am not advocating any form of general procedure or whatever... i hope someone at turbine reads this and kinda slips your son a ticket or an SoS 'on the down low' into his backpack. and if anyone does that, I hope it will never be mentioned in public, because then people start yelling that they are entitled to it too. best of luck to both of you.

[IronClan]

Yes they should give a 2nd ticket but they are just totally mailing it in at this point. That said roll your Son up an alt and collect an SoS with the new ticket, you'll be glad you did when your Son realizes he wanted an alt anyway 2 months from now.

The damage has been done to raids like Abbot and Titan, the small percentage of people who might have been running those raids for 1 item are satiated, the infinitesimal number of people who were running those raids for MORE than 1 item probably can be counted on 2 hands.

Those items just aren't impactful enough to keep Turbine from doing the right thing. If they didn't want to empty out the last few people doing those raids then the SECOND ticket wasn't the time to get conservative.

Again make an alt get your boy interested in the idea of having an alt, because it's far too easy in the game to end up wanting an alt for any number of reasons, the pattern of playing this game makes it very easy to want try something else (for a break) or have some other alter ego that does different stuff and has a different flavor while doing it. Tomes and such you'll come by.

[IronClan]

I don't think a 2nd ticket would be a good idea but the possibility to change what you got would be nice. Just change the barter window. The peeps which took xp would have a porblem though.

XP was added after the fact so it's not a valid choice to turn in anyway.

[-Samaka-]

It was a 'revision 1' item.

No, the XP Gem was not in the initial release! The 100k XP Gem along with the Sword of Shadows, Cloudburst, the Robe of Winter Ice, and the 10 Commendations of Heroism were added to the list with a patch. Here is the thread where Cordovan announced the additions, though he did forget to mention the Commendations of Heroism.

https://www.ddo.com/forums/showthread.php/472670-Downtime-Notice-9-00-AM-12-00-PM-Eastern-%28-5-GMT%29-Wednesday-March-2nd

Personally, I thought Turbine would give everyone another ticket after they decided to amend the anniversary giveaway list. Especially considering they did not announce it in-game at all, and it took them quite a while to even put a notice on the launcher. Then, for some reason I still can't figure out, they decided to move the entire operation to a new data-center in the middle of this 10th anniversary event and managed to cause the worst lag in the history of DDO!

So, yes, I think it would be great if Turbine gave us all a second golden ticket... unless they happen to be planning something else to apologize to the players for the craziness that has been the 10th Anniversary event... but somehow I doubt it.

/signed

[J-2]

Thats what I said. Official submissions start at revision 0 (not revised - initial offering).
A revision implies a changed version of the prior.

Regardless, none of those items were anything game-breaking. My point was, if it quells some dissent and makes some people happy, why not make it rain golden tickets.

[Robbenklopper]

I trust in the endless generousity and charity of Turbine to push out a 2nd ticket to dispell the last remaining winter-sadness ....
Probably like one said before .. but i think more about either an ticketlaying easterbunny or a bash-the-ticketbunny-Piñata contest.

[-Samaka-]

Thats what I said. Official submissions start at revision 0 (not revised - initial offering).
A revision implies a changed version of the prior.

Regardless, none of those items were anything game-breaking. My point was, if it quells some dissent and makes some people happy, why not make it rain golden tickets.

Ah. I see what you mean... I was thinking 'release' not 'revision'! ;)

[slarden]

/signed

Since so many people aren't playing due to lag it would give people a reason to log on and stay engaged while Turbine works on the lag.

[TitusOvid]

XP was added after the fact so it's not a valid choice to turn in anyway.

I know but I actually know some peeps who took xp because they are ... less bright. And now they bite themselves ... someplace.
I was thinking about the mechanic. But nevermind, it is not my problem to figure out.

But some thing to do would be the right choice, dear Turbine.

And I am on pins and needles.

[J-2]

I only play paladins, and I only use 2 handed swords. I didnt want any of the equipment offerings and I took XP.
I haven't felt like biting myself in the slightest.

I never even cashed in my other characters tokens, and would give them away to others freely if I could do so.

So many folk are in such a hurry to have a be all end all character they may not realize that other people found it fun just to play the game and grow at their own pace. Its wasn't the finish line I found appealing, it was the journey.