Game Performance Improvements and Feedback [Archive] - Dungeons & Dragons Online Forums

Cordovan

03-23-2016, 03:37 PM

We have been working since moving DDO to a new data center to optimize in-game performance, and have additional work to do. We have heard from too many of you about lag and other issues, so we took steps this week to make some improvements. We expect these improvements to have some impact, but not "solve" lag in-game. We will continue to work in the coming days and weeks to make further adjustments.

THE LATEST: We are currently working on a patch, and expect to announce downtime in the coming days. This patch includes a fix to several stacking enhancement issues along with some other optimizations. We'll keep you updated.

Some answers:

1. What's being done to resolve these issues?

We are implementing new network connections and adjusting our main networking backbone. Additionally, we are troubleshooting server-side configuration changes.

2. Why is it taking so long?

As part of our move to the new data center we updated some architecture to modern operating systems and virtualization technologies. In some cases adjusting the old code to run in this new environment has added additional challenge.

3. What is happening in the next few days?

We will be migrating select networking components, and make additional configuration changes to servers. When these efforts require downtime, we'll let you know.

Stoner81

03-23-2016, 03:39 PM

Thanks for the heads up Cordovan :) hopefully there is some effect from the efforts :) *crosses fingers*

Stoner81.

Duana

03-23-2016, 04:00 PM

Do you all still want the "Lag reports" Kookie requested?

Cordovan

03-23-2016, 04:05 PM

Do you all still want the "Lag reports" Kookie requested?

If you are continuing to see poor in-game performance, then any information you can provide is helpful.

Thunder-Monkey

03-23-2016, 04:07 PM

Thanks Cordovan, this is good news. I hope to be raiding again soon.... swift and bloody vengeance will be mine!

TM

Lerincho

03-23-2016, 04:10 PM

Lerincho

03-23-2016, 04:11 PM

.... swift and bloody vengeance will be mine!

TM

For a second there thought you might have been Coyle, then I remember he is unconscious on the floor.

Duana

03-23-2016, 04:12 PM

Thunder-Monkey

How have I not seen this before? This forum name should be a red-named in Ataraxia's Haven.

Lerincho

03-23-2016, 04:16 PM

How have I not seen this before? This forum name should be a red-named in Ataraxia's Haven.

Or when they redo Restless Isles for epic?

Ghwyn

03-23-2016, 04:50 PM

Thanks for the reply. Making new systems work with old design can be challenging. I only wish that this was mentioned earlier on. Hope all goes well.

LevelJ

03-23-2016, 04:51 PM

guzzlr

03-23-2016, 04:54 PM

Good show old sport.

Because you know it is coming as there have already been numerous threads asking:

Will player base be compensated? I.E. extended subscription date, TPs or anything?

Personally, do not care if there is "compensation", but there have been some demanding.

Not worried so much about compensation, but I would very much appreciate an extension of the anniversary events. I Would like to see it end on a positive note, rather than with all the vitriol being spewed at the moment.

I felt that the data center move was not timed well. Release the update, let people play, let vacations happen, then move. *shrug* Hindsight is 20/20 (I think we need a new set of magic goggles called Hindsight - True Seeing, Search +20, and grants an auto reroll of any failed save, cannot occur more than once each minute).

mikarddo

03-23-2016, 04:55 PM

Better late than never, thank you for the update. Do keep us posted please.

Lerincho

03-23-2016, 04:57 PM

Honestly, it has gone on so long that I'd just be glad to see it working smoothly again. The only thing I would ask is for an extension on the 10th anniversary dungeon and associated turn-ins (including the djinn). If they could bump that by an extra 2-3 weeks, that would be awesome.

-Jayron

Not worried so much about compensation, but I would very much appreciate an extension of the anniversary events. I Would like to see it end on a positive note, rather than with all the vitriol being spewed at the moment..

Agreed, but between the 3 of us, we also know based of other threads and "demands" those seeking compensation are just around the corner. Happy adventuring gents.

goldengibblet

03-23-2016, 05:00 PM

We have been working since moving DDO to a new data center to optimize in-game performance, and have additional work to do.

I'm a little confused. The move was never billed as being done to optimize in-game performance previously, I applaud that being done now but stating the motive for making the move had been assiduously avoided up until now, and it seems a bit disingenuous to bring it out after the fact and in light of all the trouble LOTR had with their move.

Also I am rather gobsmacked that we are having these problems, this is a old and comparatively simple engine compared to the current market yet I can think of and play a dozen other more complex and graphically intense games that how none of these lag problems, none. This combined with the comments by devs that we should play raids with less than a full 12 man crew make me deeply dissatisfied with the job Turbine is doing for my subscription, and deeply distru$tful of the ever changing 'reasons' and causes sited for what could easily be construed ongoing CYA for all the lag and bugs of the last year.

Please get your house in order.

Lerincho

03-23-2016, 05:03 PM

Also I am rather gobsmacked that we are having these problems, this is a old and comparatively simple engine compared to the current market yet I can think of and play a dozen other more complex and graphically intense games that how none of these lag problems, none. This combined with the comments by devs that we should play raids with less than a full 12 man crew make me deeply dissatisfied with the job Turbine is doing for my subscription, and deeply distru$tful of the ever changing 'reasons' and causes sited for what could easily be construed ongoing CYA for all the lag and bugs of the last year.

Please get your house in order.

This is how every business in America runs. Cordovan did not have to post this information. Why move data centers if not to optimize performance?

Re-evaluate your expectation and behavior might be in order as well.

Elsbet

03-23-2016, 05:10 PM

Thrudh

03-23-2016, 05:18 PM

Also I am rather gobsmacked that we are having these problems, this is a old and comparatively simple engine compared to the current market yet I can think of and play a dozen other more complex and graphically intense games that how none of these lag problems, none.

Graphics are rendered on your PC. No "graphics" information is being sent across the web. This game works with real-time collision detection, when many other MMOs do not.

Not defending Turbine. They broke some stuff with their move. They need to fix it. But this game isn't "simple", and an older graphic engine doesn't mean the network code must be easier.

FifthTime

03-23-2016, 05:33 PM

Thanks for the feedback.

I would also agree with the other posters that it would be good to extend the anniversary event.

It's just a shame that the potential to bump the population in conjunction with the anniversary was missed because of the lag. I wish we could have a mulligan on that one.

dontmater

03-23-2016, 05:48 PM

thanks for telling us stuff, it helps to know stuff is being done.

SirShen

03-23-2016, 05:54 PM

Thank you for the update Cordovan (https://www.ddo.com/forums/member.php/402576-Cordovan).

Honestly, it has gone on so long that I'd just be glad to see it working smoothly again. The only thing I would ask is for an extension on the 10th anniversary dungeon and associated turn-ins (including the djinn). If they could bump that by an extra 2-3 weeks, that would be awesome.

-Jayron

Not worried so much about compensation, but I would very much appreciate an extension of the anniversary events. I Would like to see it end on a positive note, rather than with all the vitriol being spewed at the moment.

I felt that the data center move was not timed well. Release the update, let people play, let vacations happen, then move. *shrug* Hindsight is 20/20 (I think we need a new set of magic goggles called Hindsight - True Seeing, Search +20, and grants an auto reroll of any failed save, cannot occur more than once each minute).

Yes please, can you please think about extending the anniversary event a few more weeks.

I will say it again (said it on facebook), why the hell do a date center move during the 10th anniversary? Now when i long back to this, all i will think about is how bad it was due to lag, its very sad.

BrokenButton

03-23-2016, 06:02 PM

As part of our move to the new data center we updated some architecture to modern operating systems and virtualization technologies.That explains a lot. And, as always, thank you for your communiques.

I hope you guys have better luck with virtualization than what I'm seeing out in the wild. While it definitely saves money to be able to, say, run a virtual DNS, Domain, File, and SMTP server all on the same physical server via Hyper-V, VMware, et. al., every time we've done it there's a performance hit, often a significant one.

It's the age old tradeoff of price vs. performance, of course, but if that's the route you're taking you may have to significantly dumb-down the coding (i.e., straight line mob pathing, consolidation of buffs, more client-side collision detection, etc.) because the additional overhead and added coding layer of the virtualization manger which eats up CPU cycles, while the game server has to compete for resources with the other virtual servers during heavy loads which also eats up CPU cycles. Again, that's just our experience (with virtualization in general), YMMV.

Regardless, I don't envy you at all, those are significant coding revisions to have to make. In the end, I hope the costs saved by moving to virtual servers is more than the revenue that may be lost by players leaving in frustration.

goldengibblet

03-23-2016, 06:09 PM

This is how every business in America runs. Cordovan did not have to post this information. Why move data centers if not to optimize performance?

Re-evaluate your expectation and behavior might be in order as well.

Why move the data centers if not to optimize performance? Wow, just wow.

1 save money
2 reduce infrastructure as player population is expected to keep dropping (I.E. save money)
3 preparation for DDO to go into maintenance mode
4 in preparation for the game maintenance to be sub-contracted just as they subby'd the DDOstore
5 allows multiple servers to be reduce to smaller overall serve numbers through the use of virt

And that's just off the top of my head.

So lets be real buddy, if the move had been made to optimize performance (oh god that makes me laugh to write) they would have been trotting out that reason since the very beginning. The very beginning, not now when and the hassle and lag that their wind-down tactics resulted in enough outcry that they had to come up with a re-branding, and they decided to float the optimize performance excuse.

Re-evaluation of your blind following instinct and behavior might be in order.

Bolo_Grubb

03-23-2016, 06:10 PM

Thanks for the update

goldengibblet

03-23-2016, 06:17 PM

Graphics are rendered on your PC. No "graphics" information is being sent across the web. This game works with real-time collision detection, when many other MMOs do not.

Not defending Turbine. They broke some stuff with their move. They need to fix it. But this game isn't "simple", and an older graphic engine doesn't mean the network code must be easier.

Yeah.... I'm not going to even go to the effort to point out how many mistakes, suppositions and nonsense is in the statement as your posting history would indicate that you just want to believe what you want to believe.

Instead I will invite you to go play any of a dozen MMO's operating right now with raids well in excess of 12, with massive player populations, that all seem to 'miraculously' not have lag like DDO. Granted I'm sure that you a) wont go play them and b) wouldn't admit to being wrong even if you did.

As someone who codes for a living and has been lucky enough to be invited to peek under the hood of DDO, I know for a FACT that it is a dead simple product and that the lag we are experiencing and the bugs we have been afflicted with during the last year are sure proof of mis-management of the coders and incompetence by the technology dept, too bad you don't know enough to understand that.

Oh well, get back to posting endlessly.

Nyata

03-23-2016, 06:25 PM

even though I personally have not farmed the aniversary event much, and never had the intension to do so cause all I wanted was a cosmetic broccoli for my druid, I am kind of ambiguous about extending the aniversary event.

I think it would be very apreciated to extend it by a couple of weeks by the people who wanted things from it, but just couldn't or wouldn't farm because of issues and frustration with these issues... on the other hand... I can't help but see a slide show in my mind of all the posts by people complaining every time an event starts about how that causes lag for them and how it takes away players from the content *they* want to run.

I think what DDo needs right now is an incentive for the raid crowd to come back. someone suggested in another thread to up raid loot drops for a couple of weeks. announcing it on a grand scale, and maybe even send emails to players with something like 'look, we are offering you a better chance to get raid loot, and in turn we hope for you to come back and test and see if things maybe are better now.'

For that however the DDo team has to be convinced that game performance will stand up to what they promise. so I for one actually would like to see the event closed at the initially planned date, but by all means, bring it back later. there has to be some other reason to party in the near future, right? because I enjoyed the aniversary challenge, gave me a lot of giggles and fun clicking NPCs. and doors. and cakes. and... okay I clicked everything that seemed remotely clickable.

mikarddo

03-23-2016, 06:48 PM

tanuki013

03-23-2016, 07:55 PM

Thank you fix.
The frequency of the lag has declined.

But still lag have left, is a good state better before the data center migration.

Symptoms of Lag is, we are continuing the behavior that already sent by PM.

PsychoBlonde

03-23-2016, 07:57 PM

Not worried so much about compensation, but I would very much appreciate an extension of the anniversary events. I Would like to see it end on a positive note, rather than with all the vitriol being spewed at the moment.

I felt that the data center move was not timed well. Release the update, let people play, let vacations happen, then move. *shrug* Hindsight is 20/20 (I think we need a new set of magic goggles called Hindsight - True Seeing, Search +20, and grants an auto reroll of any failed save, cannot occur more than once each minute).

I support this idea, but it should be this instead:

Hindsight -- Belt, True Seeing, Search +20, Spot +20, Slippery Mind, Rolling a 1 on a reflex save is not an auto-fail

PsychoBlonde

03-23-2016, 08:50 PM

Thank you for the update Cordovan (https://www.ddo.com/forums/member.php/402576-Cordovan).

Yes please, can you please think about extending the anniversary event a few more weeks.

I will say it again (said it on facebook), why the hell do a date center move during the 10th anniversary? Now when i long back to this, all i will think about is how bad it was due to lag, its very sad.

Probably because their lease was up and they didn't want to have to sign a year or more worth of contract or pay a sharp increase in fee due to lack of contract or something of that nature. Asking this is like demanding to know why a friend decided to move apartments in the middle of a week-long blizzard. When your lease is up, you go.

Elsbet

03-23-2016, 09:29 PM

If you are continuing to see poor in-game performance, then any information you can provide is helpful.

Argo, 8-9 p.m. Wheloon prison and quests. Lag at its worst just like the last two weeks. Hitching, rubber banding, freezing. Deaths and rage quits all over the place. Roughly the same elapsed time after the data center move as this time for it to show up. It was better for a little while.

PsychoBlonde

03-23-2016, 11:37 PM

Instead I will invite you to go play any of a dozen MMO's operating right now with raids well in excess of 12, with massive player populations, that all seem to 'miraculously' not have lag like DDO. Granted I'm sure that you a) wont go play them and b) wouldn't admit to being wrong even if you did.

I don't know about him, but I have played some of these other MMO's. Here's what I found:

You can walk right through enemies in most other MMO's. And they can walk right through you. The game doesn't care who is standing where.

You can't jump, grab hold of terrain, and climb up it in the ones I've played, either.

Characters have one class.

There are no buff bars that roll off the edge of the screen due to quantity of buffs.

Ditto for debuffs.

You don't roll several checks for every attack to see if it lands or not.

You attack much more slowly, and so do mobs.

A "big" fight is usually around 8 mobs. In DDO it can be a couple dozen (although this is unusual even in DDO.)

Oh, and Diablo 3, where you can only have 4 people in your group, has had FREQUENT, CATASTROPHIC lag, connection drops, etc. It can have this when you're playing BY YOURSELF. I've seen people get dropped by SWTOR and WoW to the point where they gave it up for the night, too. Diablo 3 is by far the worst of the 3, but it also has the fastest-paced action.

Heck, I've seen lag in a text-based MUD before. (My housemate, who is a network admin, actually crashed his old MUD once.)

Also "coding" is not "administrating a network".

Powerhungry

03-24-2016, 02:50 AM

During last 2 hours on Ghallanda.

Ran MoD EN twice with 10ish people. Very little lag.
Then ran DoJ EN once. Huge lag issues. Major stuttering, rubberbanding and some freezing in place. Definitely not fun at all even if we did win.

Definitely need much more improvement if DDO is to be considered playable at the raiding level.

Although, DoJ has always been a hit or miss lag-fest and is a bad stick to measure by (they need to remove those floating spinning blades and see how that effects performance - remove from shroud too).

SirShen

03-24-2016, 06:18 AM

Probably because their lease was up and they didn't want to have to sign a year or more worth of contract or pay a sharp increase in fee due to lack of contract or something of that nature. Asking this is like demanding to know why a friend decided to move apartments in the middle of a week-long blizzard. When your lease is up, you go.

Didn't think of this, thanks for your reply makes more sense now. Still bad timing on Turbines part, still could have done this before the 10th anniversary but anyway whats done is done. Hope the fixes get rid of the lag.

JOTMON

03-24-2016, 08:00 AM

If you are continuing to see poor in-game performance, then any information you can provide is helpful.

While solo and basic level gaming has improved it is by no means lag free.

Raid performance is still abysmal.
joined a LN Shroud last nite 11 people in the group. everyone in the group experienced lag throughout the raid.
Theres no way we will be able to convince players to come back to the game for LE runs with this kind of game interaction delay.

Its not even a level playing field where mobs lag as we do, they continue their actions while we are unable to interact.
all that ends up happening is casters dump sp trying to repeatedly recast spells and spam heals and drink pots that don't return sp during lag.
Its a bad situation.

I don't mind spending money on a game and on store items like sp pots, but when those pots don't work.... not a fan of wasting money...

Lerincho

03-24-2016, 09:12 AM

Why move the data centers if not to optimize performance? Wow, just wow.

1 save money
2 reduce infrastructure as player population is expected to keep dropping (I.E. save money)
3 preparation for DDO to go into maintenance mode
4 in preparation for the game maintenance to be sub-contracted just as they subby'd the DDOstore
5 allows multiple servers to be reduce to smaller overall serve numbers through the use of virt

And that's just off the top of my head.

You realize that some of these are in essence optimizing, right? To save money is optimizing cost and preparation is a form of optimizing.

So lets be real buddy, if the move had been made to optimize performance (oh god that makes me laugh to write) they would have been trotting out that reason since the very beginning. The very beginning, not now when and the hassle and lag that their wind-down tactics resulted in enough outcry that they had to come up with a re-branding, and they decided to float the optimize performance excuse.

Re-evaluation of your blind following instinct and behavior might be in order.

Did I state that the only reason was to optimize? No. Congratulations on your reading comprehension, your teachers must be proud. What I said was since they were moving why not optimize.

J-2

03-24-2016, 10:34 AM

I do appluade the post. It was communicative and informative where others have not been. Its a good start.

Edwardt

03-24-2016, 10:56 AM

Wayfinder
10.20 to 10.40 am (est)
massive lags (7) between 3sec and 30 sec duration, loads of minor lags < 1 sec
solo party
cannith challenges
according to teamspeak feedback from other parties on the server doing other quests at that time, it wasn't a client based issue

IronClan

03-24-2016, 12:44 PM

Yeah.... I'm not going to even go to the effort to point out how many mistakes, suppositions and nonsense is in the statement as your posting history would indicate that you just want to believe what you want to believe.

Instead I will invite you to go play any of a dozen MMO's operating right now with raids well in excess of 12, with massive player populations, that all seem to 'miraculously' not have lag like DDO. Granted I'm sure that you a) wont go play them and b) wouldn't admit to being wrong even if you did.

As someone who codes for a living and has been lucky enough to be invited to peek under the hood of DDO, I know for a FACT that it is a dead simple product and that the lag we are experiencing and the bugs we have been afflicted with during the last year are sure proof of mis-management of the coders and incompetence by the technology dept, too bad you don't know enough to understand that.

Oh well, get back to posting endlessly.

I am a big critic of lag and Turbine. This is consistent with things I've posted elsewhere. I am also 100% sure they are saving costs and this move was WB corporate strategy and NOT done for the benefit of players.

That said nothing Thrudh posted there is untrue and your assertions here are no more convincing than the first post he replied to..

Silverleafeon

03-24-2016, 02:36 PM

Wheloon prison and quests.,.

Have not visited Wheloon yet, it used to be the mass graveyard of lag deaths, probably needs some special attention sometime...that and a full group in thunderhelm...

Kritty

03-24-2016, 03:55 PM

As part of our move to the new data center we updated some architecture to modern operating systems and virtualization technologies. In some cases adjusting the old code to run in this new environment has added additional challenge.

If you are using VMWare or Hyper-V, particularly Hyper-V, as your hypervisor you may wish to try turning off dynamic memory (if you haven't already). It's a neat technology but can potentially cause hitches in the guest OS when it changes the RAM amount. Not noticeable for most kinds of services but might cause issues with something that is realtime like a game. Also make sure you haven't oversubscried the physical RAM, while it'll let you do that the penalty for paging is even more than normal.

Elsbet

03-24-2016, 03:59 PM

Is it that way on all servers or some more so than others? Are there times when it is runnable? My game time is pretty static, so I don't have a basis for comparison.

Krelar

03-24-2016, 11:36 PM

Argo.

Rubberbanding in house D at ~10pm eastern. Everyone that joined my group commented on it. No lag once I actually stepped into a quest.

Later on in Von3 there were little "micro" lags, the playable but annoying kind where your position hops around a bit.

Thrudh

03-25-2016, 12:18 AM

If you are using VMWare or Hyper-V, particularly Hyper-V, as your hypervisor you may wish to try turning off dynamic memory (if you haven't already). It's a neat technology but can potentially cause hitches in the guest OS when it changes the RAM amount. Not noticeable for most kinds of services but might cause issues with something that is realtime like a game. Also make sure you haven't oversubscried the physical RAM, while it'll let you do that the penalty for paging is even more than normal.

One should always reserve memory for high performance VMs in VMware and never over-subscribe.

Eryhn

03-25-2016, 11:30 AM

had static raid group yesterday night on argo, ran with a party of 11:

TS LN: completed pretty fast, no major lagdeaths but constant little freezes from 1 to 5 seconds duration, most notably in the room with the 3 red named, and generally as a rule of thumb whenever many mobs were killed in succesion (ambush gate, end of the bridge to inevitable)

Hound LN:completed fast, slightly smoother, but same pattern of stutter freezes on mob death, the now usual huge 15sec lag out when xizzy dies.

DOJ EN 10 people: lagged to fail on reinforcements, was terrible. lag on every aggro drawn, lag on every mob killed, on big groups freezes of up to 10 seconds, and many of those. unplayable.

DOJ EN 4 people: 2 went in to test stunning blow on orthons and devils as we were discussion if it works or not, 2 followed for the funs, as we noticed how very much quicker the lag freezes cleared we kept goin a bit for scientific purposes. the lag is still there in the exact same manner and frequency, but very noticeably shorter in duration which allows you to react/cast/dps/heal more. finished out after 10mins as the group was waiting.

EN Peaks: completed reasonably well. a lot of little lag freezes, which we managed to keep in check due to focusing very hard on killing trash asap. still same pattern of constant short freezes. unlike last time, end of fight the raid did not bug and trash properly stopped spawning.

DOJ EN 6 people. came back again as the group got smaller. as above, same style of lag, occurs as often, but less excruciating effect, noticably. less than with 10, slightly more than with 4. due to slight lack of dps went into end fight with 4 archons dead. more trash in end fight led to bigger lag spike when the worm died, which led to belated dps on boss, which led to party getting blown to pieces when she nuked from orbit. this is kinda nasty to dodge with the non working area of effect indication PLUS lag. had her at 30 % ... was very fun to get through it so far with little people, but all the more frustrating to fail so close to success due to lag despitre the halved group size ...

bottom line: im starting to grow a tinfoil hat here and believe it: CAN WE PLZ DISABLE GUILD RENOWN FOR A DAY AND SEE WHAT HAPPENS? *just* to rule that out ... cause it rly coincides with those freezes on mob death. if not that, plz look what else there is that would hang up a script or process or instance on mob death ...

Duana

03-25-2016, 01:38 PM

I got lazy yesterday, wasn't really feeling well. I did not send any info in. But here is a quick recap.

Thelanis. Online off and on from 1100 to 2359 EST.

Spent the day mostly solo in Wheloon. Even solo, lag was noticeable and at times hindered gameplay. I kind of expected lag in the explorer area when I went from one realm to another (I still dislike that), but did not get it. Noticeable highlights were the two levers in Lesson in Deception that spawned 3rd density Reptilian Lizardmen. The platform at the end of Thrill of the Hunt. Again, areas with surprise spawns.

Still the constant lag all over the place, quick hitches here and there throughout the day. It did not affect game play, but it is like that constant nagging headache. Not enough to make make you quit, but makes one more and more irritable as the day wears on.

Did some party favors today when another guildmate logged on. Even with only two people we had big lag spikes today. Some each run, lasting 15-45 seconds. I have to admit, the first time, it was amusing to see the mobs doing the "running man" for once.

As has become the new, and I hope temporary, norm lag got worse as the day wore on.

Tracert, I looked it up and it looked the same as **** near every one I have sent in. By the end of the night when it was time to send it in, I felt bad enough I just could not stay on to send it in. sorry.

Cordovan

03-25-2016, 02:51 PM

Thanks for the reports.

ramseyazad

03-25-2016, 10:26 PM

I am suspending my VIP and leaving the game until this gets better. I simply don't have time to beat my head against the wall trying to play a game that doesn't work. Please make some sort of widespread announcement (on the FB page maybe?) when it's actually reasonable to play the game again. Honestly, I think you should shut down the servers until it's playable. It's deceptive and dishonest to leave the servers up as if they're working properly.

EmGreen

03-25-2016, 11:05 PM

Thanks for the reports.

Another report - currently in a EE temple of the deathwyrm raid with 10 people on Ghallandra. Just had the second party wipe due to lag at mountain summit while fighting auraglosa. This is deeply frustrating. The whole party experiences lag and freezes and stuttering. Seems to be related to large numbers of enemies and mobs spawning.

Still getting freezes and lag even with most of the spawns dead. The monsters can still move and attack while we're frozen.

Shadow7375

03-25-2016, 11:08 PM

Game is unplayable most of the time and I am paying for that with my subscription fees ... pfftt .... Party wipe after party wipe, day in - day out. It is so frustrating.

Like a buddy said today .... "Let's face it, by now it seems clear that the big "new data centers" move was a move to smaller, cheaper data center. It's Turbine's way of easing the game into maintinance mode.'"

I hope that's not the case and you guys have this issue solved in no time. Otherwise I see people leaving if this takes ages to get resolved.

azrael4h

03-25-2016, 11:43 PM

Graphics are rendered on your PC. No "graphics" information is being sent across the web. This game works with real-time collision detection, when many other MMOs do not.

Not defending Turbine. They broke some stuff with their move. They need to fix it. But this game isn't "simple", and an older graphic engine doesn't mean the network code must be easier.

Not saying either side is right, but I was playing Warthunder earlier, which is basically a lobby/matchmaking based FPS (with tanks and aircraft instead of infantry). It is very intense, action based, and I spent about 4 hours playing with absolutely no lag. And it's not even installed on my SSD, it's on my Programs drive, which is mostly for old DOS games right now (too lazy to install much at the moment).

While DDO is far from simple, it also isn't as heavy on collision detection and such as a FPS. And it's almost returning to it's turn-based roots in some instances nowadays.

The thing is, I'm not certain it's even anything to do with the networking. I froze out earlier tonight in The Necropolis. No one there, nothing going on, but I was locked down, and just barely managed to turn around and return to House P. The rest of my party, who took the ship to the Orchard entrance, were lagging. In house P, both before and after that lag-filled mess, I was fine. No latency or loss according to DDO's own network icon. Other times I've lagged, it only happened when special mobs (such as orange/red named bosses) appeared, and the lag was gone when they were dead. But only on certain runs of the quests. I can reenter immediately after, and not get a bit of lag the second time through.

Robbenklopper

03-26-2016, 05:44 AM

Ran TOEE P2 on EH solo, Cannith-Server +/- 18.00h GMT. I hadn´t had lag the whole evening and thought no evil, the whole dungeon was smooth. With the Spawn of Hezrous at Zuggtmoy, everything was over. 5+ secs frozen Screen and "Ting".

100Mbit Connection, SSD, 8 core cpu, 2GB VGA.

Chacka_DDO

03-26-2016, 10:23 AM

there more to tell but just the most noticeable things here

Lag to very bad lag on almost every quest finish and also when quest objectives are done or monsters spawn or get active. This depends on quest and if it is a raid with more members in party.
Very bad lag foremost in Mark of Death and Defiler of Just the last times I did it. On my server Ghallanda people seem to not even dare to do this raids at the moment because of this issues.

Last time I finished Hound of Xoriath exceptional long stop of everything at finish. But in general it seems to be playable at last.

Last time I finished Temple of Elemental Evil on epic elite it was for like 10 minutes barely any moving for the whole party. We wiped several times because of this issues and that's also the reason why i can tell you in public area it was almost lag free while inside the quest everything was almost frozen. All this for everyone in my party and not only me.
This starts as we started the end fight, before it was sometimes a bit lag, but not exceptional much. The party kept trying anyhow and even waited a while until the lag got better. Someone in the party said the AI (of Zuggtmoy?) can cause this lag but this is hard to tell. But I can say after the last wave spawned it got at some point better and we where able to finish it.

Another problem here is, I got since two days almost always a latency of 500+ ms, sometimes it goes back to my normal around 130ms. This might be of course a problem on my side but i can tell you I played this game almost from start and I have this normal 130ms always and even with a different ISP (changed my ISP two times). Asked in my party and it seems like not everyone got this issue, one told me even he got 40ms (can only dream of such a nice connection).
Anyway its maybe good to mention this permanent issue of mine because the network status display is still green for me, even when 400 or more ms cause already issues like jumping up on something and then suddenly it sets you character on a completely different point as it should be without this latency issue.
It might be possible more people see lag and don't notice there latency is to high because they don't check there Network Status display (default is to not show it beside it went to yellow or even red).

Another issue with latency I have and it is weird to me: If my DDO client suddenly shuts down, witch happens by the way several times/day with no error massage or something and I restart my client I have very high latency (around 1300ms) after like 5-10 min it went back to normal (witch is normally around 130ms and at the moment at 500+ms)
If I reboot my system the latency is from start at the normal score.
The day before my latency permanent went to 500ms this issue was gone somehow for like one day.
Needless to mention but anyhow: I changed nothing on my system or ISP or anything so it is at last possible this is an issue on server side, even when it not affect everyone.

DagazUlf

03-26-2016, 02:46 PM

Last night (Friday), we attempted to run just a few random raids to see how badly the lag would affect us. There were eight of us from across North America ranging from D.C. to Vancouver Island, Michigan to Southern California.

So, we jumped in the old jalopy together and started our road-trip with the Defiler of the Just experience.
Result: There was no roadway. We were basically sitting in the car on a rough frozen lake going nowhere, and actually sliding around a bit. We saw a couple of Orthons and some Green Devils, and then moved along. We were unable to even drive up to the front gate. Total failure.

Our auto-tour then continued with a trip to the Hound of Xoriat.
Result: Like driving on an older blacktop roadway that hasn't been repaired in a while. Some potholes and rough patches, but we got to the end of the road okay and collected some nice photos along the way.

Next up was a visit to the Thunderpeaks in hopes of spotting some dragons.
Result: A gravel road that has one of those "Low Maintenance Road" signs at the start of it. Some severe washboards in places, enough to rattle your teeth and make you want to get out of the car and puke. Dragons were spotted and killed; no keepsakes acquired at the gift shop.

Everyone was fairly tired of the trip at this point, but we decided to have a look at the Fall of Truth.
Result: Frustration continued as we drove along another gravel road. This one with quite a few hills and whoopie-to-dos. Coordination of kill-shots was difficult, but we made it all the way down this roadway. It was not scenic, it was not fun, and it is a trip no one is going to be taking in the future.

At this point, everyone was done with this auto-tour and left to go seek out adventure and entertainment in other venues.

Of note, the network connectivity icon showed no one with any loss at all, and latency ranged from one guy with 18ms to a couple of us with 80 to 90. We all experienced the lag, freezes, slow-downs, whatever, simultaneously. Also, the integrated DDO voice chat now seems to be of the lowest quality we have every experienced. Lots of breaking-up and "line-noise".

Overall, an incredibly frustrating and annoying experience while trying to play a game that all of us have been enjoying for the past ten years. That entertainment value is now gone, zip, nada. Not worth even logging in anymore until you guys figure this out.

Thanks for reading.

EazyWeazy

03-26-2016, 03:20 PM

Faltout

03-26-2016, 06:38 PM

EE CitW today 3:30 to 6:00 pm EST on Khyber.

The results:
http://i867.photobucket.com/albums/ab234/filha300/ddo/ScreenShot00121.jpg

Monsters killed (http://s867.photobucket.com/user/filha300/media/ddo/ScreenShot00122.jpg.html)

Breakables smashed (http://s867.photobucket.com/user/filha300/media/ddo/ScreenShot00123.jpg.html)

http://i867.photobucket.com/albums/ab234/filha300/ddo/ScreenShot00124.jpg

Ohmega wants noted that all his deaths except 1 were by running off the edge due to lag.

Lag was horrible (hence the 8 people that left during the raid).
We lagged (froze in place) when:

We aggroed more than 5 monsters (5 being an arbitrary number, a medium amount of monsters)
Monsters lost line of sight to the person they had initial aggro on.
Monsters aggroed too many players over the duration of their life
Guild renown came in
objectives progressed (like when ana went inside portals, when purples died, when all orbs were drained, when lolth went away)
random times (we were fighting a single bebelith and we lagged for 5 seconds). That rarely happened, but it did happen nonetheless.

We did not lag when:
- We fought 3 or 4 monsters at a time in a tight group (whole party at the same spot)
- Ana took aggro of every trash monster in the 1st orb fight while the rest of us were mostly dead (that made us lose the 6th chest... bleh)

We did not freeze (but had lag meaning many of our attacks were lost in limbo) when:
- We were fighting many monsters that had their sights set on static targets (ie. not changing aggro). This happened in the 2nd orb fight where we had lag, but were able to keep attacking the purple bebelith. Monsters were chasing someone at that point.

Thankfully, we did not lag at the end lolth fight since we used safe tactics and lolth island was fully cleared. The hardest parts were the middle islands and the orb fights (well, the portal keepers too but at that point everyone is happy that the raid is almost over).

P.S. I'd like to thank Pipzorz and Spottedfang for sticking till the end of the raid. Especially Pipzorz that was the first to join the LFM (which was up for an hour)

Kulothar

03-26-2016, 08:07 PM

Attempted an EH MoD last night with High Lords which should have been a walk in the park teaching raid.

Spawn/Dialog lag was light.
Entering the DD into the middle room to get the bag caused immediate 6 - 8 second freeze for all players zoning into the room.
Killing the Beholders and Death Knight caused about a 2 -3 second freeze.
Zoning back into main arena caused minimal but noticeable lag.
I was on cleanup. Out of 6 Beholders that I killed, I immediately lagged and died 5 times upon killing them. The 6th I had learned my lesson and ranged so that even though I lagged there was nothing around me to kill me before the lag cleared.
There was slight but noticeable lag on each mob killed, Abbot spawn and inferno. Noticeable lag on MoD and slight lag on Dragon breath.

Eventual wipe since every event listed caused deadly lag making deaths faster than rezes even though twice we were all rezed. We could not keep the Beholders under control because killing one resulted in mass lag deaths.

This is not server, connection or computer lag. It was not one player having lag or lag from multiple spawns (although this also contributed). This is GAME LAG. It is directly caused by game events and not connection. The last time I saw this was the parry/reposte lag that was fixed. Abbot was at 10% for a significant amount of time but we could not kill him since every time we killed a trash mob the lag resulted in player deaths.

Raid wiped and we had to complete on EN which had simular lag issues.

Kristii

03-26-2016, 11:35 PM

lugoman

03-26-2016, 11:49 PM

I'm curious, dont devs get lag when they log into any of the live servers?

Just log onto Cannith. Start a hard deathwrym raid and enjoy.

Did one on hard recently and would take the light beam about a minute to traverse the mirrors. In red/green I was standing on a pressure plate thing not even touching the mouse/keyboard and died from moving when red light was on. We were full when we started but had maybe 7 when we got to the end due to rage quits. Took 2 hours to finish. Another group was running it on normal at the same time and reported no lag.

dontmater

03-27-2016, 12:08 AM

if it helps..

i know a few times. when it was handing out guild renown while killing things, it seemed to make lag spikes. but in no way that was all the lag.

doing the two dragons on the summit bites this weekend.

Katrina

03-27-2016, 12:11 AM

Tonight, 8 pm, on Cannith server:

2 attempts at DOJ. We only took 7 people to try to prevent lag. We also reset it a few times looking the "best instance" to prevent lag. Both attempts lag-wiped. Entire party unable to move for over three minutes.

Doesn't seem to be any rhyme or reason, it's just unplayable at times and then all of a sudden, it's fine.

Flavilandile

03-27-2016, 02:52 AM

EE CitW today 3:30 to 6:00 pm EST on Khyber.

We lagged (froze in place) when:

We aggroed more than 5 monsters (5 being an arbitrary number, a medium amount of monsters)
Monsters lost line of sight to the person they had initial aggro on.
Monsters aggroed too many players over the duration of their life
Guild renown came in
objectives progressed (like when ana went inside portals, when purples died, when all orbs were drained, when lolth went away)
random times (we were fighting a single bebelith and we lagged for 5 seconds). That rarely happened, but it did happen nonetheless.

It's consistent with what I've seen and way more detailed. Maybe Pain in the Navel has some use finally: Troubleshoot game serverper formances.

The lost LOS for the aggroed person got me wonder, I think we also got that one in Hound, and it might be what caused lag during Velah Friday evening.
( especially when going up the last bit, with the archers on top and the lava pond below ).
I'll have to experiment more, this one should be easy to reproduce in places like the Tear of Dhakhaan hob village.

Your random times : did you check if they were tied to red/orange named mob becoming active ? I suspect it's one source.

Yesterday evening :

E-Chrono :
- EE; as soon as a pack of mob aggroed, lag appeared. 1 to 3/4 was ok, more was not. The more mob, the more lag.

Hound :
- EH; same pattern : 2/3 mob, ok, more not ok.

MOD :
- EN; it was laggy but manageable.

dogbreath68

03-27-2016, 06:46 AM

Had a raid group set up last night on Gland and house j 1 instance wouldn't allow members to load in. They had to alt f4 just to get out,and switching from instance 2 to instance 1 was not good. Soloing quests still lags you up,and any raid with more than 8 members is unplayable. Ive been playing since beta and we had many more people playing I believe than we do now and Fernia was so smooth to play on. My thing is if you do something for a long time you will get better at it,so why is this getting worse with every update and every so called fix?

mikarddo

03-27-2016, 06:54 AM

DoJ EN with 8 man last night.

Major lag spikes. Freezing for 15sec, rubberbanding etc. In the end fight - killed the wurm and had a solid 30 seconds of not being able to do anything meaningful. Still won but only because we played on Normal and had good dps.

Raids are simply no fun right now. We have to play at lower difficulties and with fewer people - and every single person that joins the raid asks about lag - never how we intend to actually play the raid.

I see fewer and fewer people log in - and far fewer that want to raid. If this isnt solved soon the number of people left that want to raid wont be enough to get raids run as we are spread too thin. I fear you are losing a major segment of the playerbase including me. If raids are not fun there simply is no reason for me to continue playing - I run past lives to get better at raids so with raids ruined there is no reason to run past lives either.

Man, this is borked.

Now, where the heck is the Executive Producer hiding through this mess? A single thread where only he and other Turbine employees can post where he posts once every workday - thus showing that he takes the issue seriously, apologises for it, and keeps us up to date with the measures taken to alleviate it - would go a long way to retain confidence. Right now - there is none.

Deathdefy

03-27-2016, 07:26 AM

Last night:
scary lag in EH Fire on Thunder Peak,
then again in EH Deathwyrm (EH because of lag worries incidentally, so even when you do get a raid you don't get the fun of an EE),
and also in the Thunderholme explorer.
Nothing that actually exceeded about 5 seconds of freeze, 20-30 seconds of rubber-bandy 'oh god am I going to wake up dead', or a few consecutive minutes of very choppy but just playable-ness, but it felt like it at any time it might creep into 'lol you're all dead'-land.
I bailed on the potential L Shroud after that and am unsure if it happened or not.

So I ETRed and am now Deep Gnome (and a legitimate nightmare to party with due to the kill-steal-fest-fun than is multiple PK SLAs).

No lag at all when playing solo or in party so far today.
Did:
Invaders,
All GH Walk-ups and flags except PoP and Crucible
Droam Chains 1 and 2
Relic of Sovereign Past
The Madness Chain ending in In The Flesh.

Some in nearly-full parties (like 4 people with 2 hirelings... I mean it's Easter). Literally no problems whatsoever; not a blip of lag at any point. So yeah I don't know what the deal is. Something about party size > 4 and/or large dynamic spawns?

That's my report anyway - small party = fine, raid = extremely unpleasant to the point I simply won't be doing them again (having now hit my 20 double dragons and TR-ed) until they're fixed.

Faltout

03-27-2016, 10:37 AM

The lost LOS for the aggroed person got me wonder, I think we also got that one in Hound, and it might be what caused lag during Velah Friday evening.
( especially when going up the last bit, with the archers on top and the lava pond below ).
I'll have to experiment more, this one should be easy to reproduce in places like the Tear of Dhakhaan hob village.
Not as easy. I suspect that loss of LOS activates pathing algorithms. And pathing algorithms have to do with the dungeon you're in. CitW has had awful experiences with pathing. Remember how many patches ana needed to make sure she wouldn't get completely stuck or lost? And ana still may drop off the webs.
Places like tear of dhakhaan may have different terrain and thus not able to repro the problem. If you succeed though, then that would be a win :D

Your random times : did you check if they were tied to red/orange named mob becoming active ? I suspect it's one source.
The only random time was when we fought the bebelith on the island before staging island. Whole group was there, ana was nearby, bebelith spawned, people started attacking. About half of bebelith's health we lagged. And then it went away and we killed it. But I see absolutely no cause for that lag.

Taskmage

03-27-2016, 10:45 AM

A few minutes ago, Thelanis, Creeping Death LH, full group:
First run: Constant slight lag, most of the tiime my crossbow bolts hit "late", some didn't proc any message. Some lag spikes, usually around 5-20 seconds. Mostly playable, but not fun.
Second run: Still constant lag, major lag spike after second sigil, entire party coulnd't move for >5 minutes. Lag stopped the instant the entire party was dead. Looks like we were dead for quite a while but didn't notice till the lag stoppped.

Yesterday, VoN 5 EH / 6 EE:
Several heavy lag spikes during VoN 5, most short (2-5 seconds) one with about 50 deconds freeze. Several major spikes and constant minor lag during VoN 6. Every time the entire raid was affected.

This gets more and more anoying. While at first it seemed the changes you made did improve the situation, i'm now not sure anymore.
It looks more like the lag only gets better when less people play. Well, at least that means lag will be gone in one or two weeks.

Baahb3

03-27-2016, 05:46 PM

Premium Account

Level 2 Character - Gregorii | Rogue/Monk
--With one other player, no hirelings

Quest: Redemption
Date Time: 3/27/2016 | ~4:40 PM CST

Notes:
Experienced about 2 minutes of strong stuttering and lack of response from clicking on intractable items.

Aletys

03-27-2016, 06:10 PM

Today, on Khyber, noon EST USA, Von 5 & 6, EE, full party, my toon is a level 30 cleric.

Bad lag in Von 5, several lasting 1-2 minutes long, rubber banding (into deep lava, of course), freezing, stutter lag, spells taking 1-6 seconds to go off after casting them (when they went off at all), managed to complete, but it was not fun.

Half party left after Von 5 because they didn't want to do a Von 6 EE with that kind of lag. Remaining players were all high level & should have been able to complete Von 6, but, lag was terrible. Players assigned to electric couldn't get there because game kept rubber-banding them back to fire. Finally got players on all bases, but the lag kept interfering & we couldn't get everything down at the same time. Kept freezing, rubber banding, mobs would kill party members while we were frozen. I managed to stay alive, took down fire 3 or 4 times (sometimes by myself, because party members weren't getting raises), but it was hopeless. Rest of party wiped, at which point we decided to bail & I teleported out to marketplace.

This is the first raid I've tried in over a week because of the lag issues, and it's not getting better.

Then switched to a level 15 warlock who needs her house K favor, did the level 5-6 bar quests in house K. Constant lag, sometimes freezing, sometimes rubber banding, sometimes stutter-lag. In Chamber of Insanity, if I had been doing it at level, it would have been a party wipe.

The game has become not fun to play much of the time. Many of my friends are not even bothering to log in. LFM boards are pretty sparse. This game is dying fast.

Tracert's, ping's, latencies, etc., same as I've reported in the past (no difference between when it's lagging & when it's not). I have a high speed FIOS connection with plenty of bandwidth, a new rig with an SSD & a ton of fast RAM. I don't have these problems with anything else. Whatever it is, it's inside Turbine's house.

Starla70

03-27-2016, 08:46 PM

Tonight on Argo, starting at 7:24 EST, tried to play through DOJ. Trying to use spell clickies 1 out of 3 were going off, Spells one in 5 maybe. Got to the second room with the blades had about 9 deaths due to lag. One the ramps was almost to the top, then back at the bottom. Spells were taking 10 to 15 seconds to actually go off, if they did. Skills were not able to be used could be up to a minute or more if they did. None could swing, more then you could swing. Trying to change weapons could take 5 tries or more. The raid was over before we even saw more then one fallen archon. Most of the ones who were trying the raid logged off after it. We did try again, but before everone got out of the middle we called it, the second time the blade room was better, but the ramps were horrible.

Lerincho

03-27-2016, 10:25 PM

A lot of Eveningstar quest had lag that did not directly coincide with dungeon alert. Typically laggiest when nothing around, though some lag spikes is trash fights in all Demonweb quest on Epic Elite.

Part consisted of:
20/9 Artificer/Epic Halfling
20/10 Warlock/Epic Drow
27th level cleric hireling
25th level favored soul hireling
1 artificer pet.

Essential forgotten realms featured more lag than Eberron quests, all epic elite.

Spells not going off, spell points consumed. Switching weapons significantly delayed. Use of rune arm majorly delayed. Period of repeater hiring but no damage/rolls occurring.

Cordovan

03-28-2016, 12:28 PM

Livmo

03-28-2016, 12:37 PM

We want to thank people for their reports over the weekend. We are continuing to work on improving lag and game performance, and have identified several areas to investigate further in the coming days.

Heads up that I was on Sarlona this weekend on all my accounts single and multiboxing. Oddly I had more issues single boxing and not sure why. I rubber banded allot in the Marketplace and Harbor single boxing.

I played PST both Sat. and Sun., on and off all day, and most the nights. I'm on Comcast and in California. I was too lazy to do traceroutes, please forgive me.

On the lowbies I ran Korthos, Harbor Quests, Marketplace quests, and the Depth chain in House D.

For epics I did Chrono, Kings Forest quests and some High Road.

The rest was the Anniv. Challenge with L15s and L16s.

Phoenix-daBard

03-28-2016, 12:53 PM

Heads up that I was on Sarlona this weekend on all my accounts single and multiboxing. Oddly I had more issues single boxing and not sure why. I rubber banded allot in the Marketplace and Harbor single boxing.

At a guess: If you have the memory for it multiboxing forces your computer to keep more of the game's datafiles in memory at once so there is less swapping.

Bolo_Grubb

03-28-2016, 12:54 PM

esojiul

03-28-2016, 02:12 PM

We want to thank people for their reports over the weekend. We are continuing to work on improving lag and game performance, and have identified several areas to investigate further in the coming days.

Great you are focusing in the mayor problem. Many ppl has stop playing because the Lags Itsue. You continúe having a unique game. Ir you are able, to solved. Then i know Many ppl Will come Back.

Livmo

03-28-2016, 05:28 PM

At a guess: If you have the memory for it multiboxing forces your computer to keep more of the game's datafiles in memory at once so there is less swapping.

Nice!

I did accounts on 2 differetn machines and the results were the same. Less lag when I had 2 accounts up on each machine (same time), rather than just 1 account and only 1 machine. Results were better when on 1 machine and 2 accounts vs 1 computer and 1 account.

EDIT ~ I should also mention that when I had 2 accounts going on the same machine, my main account with all the bells and whistles got lag stuck in the Marketplace and my other toon was fine and lag free in House D in the Depth chain. Same machine at same time. One toon frozend for about 10-15 min in Market place and the other completed the Depth chain no problems.

Cordovan

03-28-2016, 05:32 PM

We will be making some adjustments on Tuesday morning Eastern time that we hope will make improvements to our environment. When the worlds reopen after Tuesday's maintenance, we'd love to get more information from the community on their current experience.

Cordovan

03-29-2016, 03:31 PM

We have made changes throughout the worlds that we hope will improve things. Please make sure to include your server in all feedback related to lag, and let us know how things are going.

Thoggy

03-29-2016, 04:35 PM

K-world from restart until ~3pm CST today.
In Central USA.
No hires, 1st life permadeath, first life, etc.

Solo 6th level Fighter in Anniversary Lvl 6 = no lag.
Solo Waterworks chain (all 4 at normal) 3rd lvl fighter = one short hitch lag and one transport lag (transport screen bar did not load for about a min then it did so quickly). Even gathered all monsters in WW wilderness and then killed them = no lag.
Solo various Korthos wilderness quests (normal, hard, and elite) with 1 or 2nd lvl Wizard. Ran with Skelly, summon dog, and flaming sphere (broom!) = no lag events anywhere & guildie was not worried about lag deaths.

Running around town = no lag events

Chatting with guildie running solo (level 3 arty running Normals and Hards) Catacombs chain = a minor rubberband, nothing else, no problem with pets and summons either.

Even leveled up a toon to 8 without any slowness or lag when I did that.

mikarddo

03-29-2016, 04:42 PM

Server: Ghallanda.
Location: Denmark, Europe, CET = GMT+1

At 8pm (gmt+1) ran LH Tempest Spine with 6 man, me on a level 30 monkcher. One 3 second lag spike throughout, nothing otherwise.
At 830pm (gmt+1) ran LH Shroud with 6 man, me on a level 30 warlock. A few 1-2 second lag spikes + the usual 5 sec spikes when you finish a phase and run out into the open. Nothing important.
At 930pm (gmt+1) ran EN Defiler of the Just with 5 man, me on a level 30 warlock. Several minor lag spikes, 1-2 seconds each. A 3-5 second lag spike when the Wurm died.
At 10pm (gmt+1) ran EN Mark of Death with 3 man, me on a level 30 warlock. A few minor lag spikes, 1-2 seconds each.

When it lagged it was everyone in the group - as noticed in voicechat. Guild run so we had a keen eye for all lag to make this report.

Otherall, it was actually enjoyable to play DDO again for the first time in a long time. There is still room for improventment, definitely, but running the above raids with 3-6 man was playable to a degree where we had fun.

Kristii

03-29-2016, 04:59 PM

About one hour before this post, on Cannith server:

Full 12-man DoJ, because if we're wanting to evaluate lag, we should be evaluating it with the full party a raid is meant to have.

Several heavy lag spikes effecting the entire party, making us unable to move. Failed because we couldn't get to archons in time to save them.

Haven't tested this in a 6-man party, but as I said, if it's unplayable the way it was meant to played, you need to keep working.

Silverleafeon

03-29-2016, 06:49 PM

Khyber

Completionist type toon, during level 29
Deep Gnome Pure Fighter
Avoided lag type situations such as cleave, pets, auras, etc...

Location SE USA

Time: Noonish to 4 PMish ; 3/29 ; after shutdown of world

Runs:

Extreme Farming of Ann Event CR 35
Mostly six party members

2X Spies EN
Six party member

Complete emptying TR cache

Lag issues:

1 run of Ann Event, game data would not load propery, completely lagging me out, but less than the typical overflooding of data, moving into end fight was fine, just had to hold back and died in a few places till network caught up

1 run of Ann Event, end fight ghosts placed acid fog that stuck to toon and lagged out badly, this was after many, many runs. restarted clinet which fixed issue

Spies was a typical good day, jumping was fine, etc..

Rest of Ann Event runs were pretty much lag free or no noticeable lag, most death attributed to CR 35, not lag, a few complaints about lag but less than previous weekend from other players.

Emptying of TR cache took less than 15 minutes and was very brisky for TR cache banking, compared to the 2 and 3 hours spent twice previous weekend emptying TR cache this is a significant improvement.

Enjoyed new changes to intimidate, please keep them. Much more useful.

Did not do any raids, saw several raids LFM, but hit level cap and wanted to do last deep gnome PL.

Overall, the game feels a big improvement from the weekend and better than the last fix which was a huge improvement from before that.

Recommendation to restart all worlds every Wednesday morning whether they need it or not as stated in the past, however DDO might have reasons not to that I don't understand.

Splunge

03-29-2016, 07:27 PM

I decided to give Deathwyrm a try again today. The lag wasn't bad. There were a bunch of short lag spikes (several seconds), but nothing crippling. The one thing I noticed is that every single time the lag started, a guild renown message popped up a second or two later. It seems like there's either a problem with the renown being given out or with killing the mobs that give the renown. Other than that, the run was smooth.

edit:
I forgot to mention, it was EH deathwyrm on khyber. We had a full party by the time we reached the end fight. I didn't join until the bone guardian, so I don't know what happened with the lag before that.

Cableman

03-29-2016, 09:00 PM

29 March 2016, 4:00pm to 8:00pm CST Sarlona Server

Ran Heroic Shroud Elite with 12 characters, no issues, just usual loot lag

Ran Heroic Vision of Destruction Elite with 8 characters, no issues

Ran Heroic Hound of Xoriat Elite with 12 characters, no issues

So far the fix has done a tremendous job on fixing the lag.

AlcoArgo

03-29-2016, 10:07 PM

Name: Alco
Server: Argo

Running shadow crypt and the choppy lag made it near impossible to navigate a maze

horriblescarz

03-29-2016, 10:23 PM

i logged in shortly after the restart, in eveningstar. i had mail and to get from the bank to the mail box took me almost 5 mins. once i got to the mail box it took me 6+ attempts to access the mail. once i got it opened i could not collect my item. i afkd'd for a few min and when i got back the item was in my inventory. i exited the game.

2 hrs later i log back in and did the rubberbanding dubstep for a few mins in eveningstar & exited the game.

i walked the dogs and did some yard work & decided to try and play the game. i managed to get to the druids deep quest givers, it took a lil bit to get the quests bestowed, but moving around the public space was slightly laggy.

i started outbreak on EE & aparently died in the 1st hall after rubberbaning into the hall and back to the entry point.. i was about to give up on the game but all of a sudden i was alive next to the npc (no death listed on xp report) the lag apparently gone i decide to recall and reset to EH.

back into outbreak on (ugggg) Epic Hard (i think of en/eh as what bads need to run b/c they are the bads) so i start being a bad and attempt to buff up..... after a few faild but consumed wand/scroll uses (umd51 on Jillad) i decided to trudge on b/c buffs on eh??? LAWL

it was non stop lag once the mobs spawned. i decided to trudge on and cleared the 1st hall. cured 4 & went to the right hall.... more lag, fortunately i had auto attack turned on & after a lot of frustrating lag i cleared that hall. trying to heal the 5th was very frustrating and it kept consuming charges with no efect on the npc.
deciding to get the ingenious bonus.... cost me 11 thieves tools to disable 5 traps (disable skill of 82). finally on route to the end fight.. dd was not a issue, but once i went through i was lag frozen for a few mins & when i recovered i was swarmed with mobs & dangerously low on hp... after a 10 min end fight (should of taken me less that 30 seconds) i finally got my xp. looted left chest without issue, right chest i finally gave up on. recalled 6x and finally exited the quest.

cannith @ 6:30pm PST
soloed with a lvl 26 pure rogue, mech with op / twink gear
/loc gave me nothing and i gave up after several tries.
my physical location: Vancouver BC Canada
internet connection DUAL 100MB commercial grade connection using 5ghz linksys ap's
laptop is gaming quality and fully optimized / de-bloated running win7 pro.

what ever you did to cannith made it worse. imho the server i prefer to play running the content i enjoy (forgotten realms epic elite) is unplayable and not fun.

when i read there would be a few different configs done to the servers i was all 'LOL 3 variables??" clearly you have no clue what the issues are nor do you have even the slightest clue on how to fix it.

i suggest that you try and hire competent people to manage your servers because the current batch of clueless sloths is clearly not working out and they are costing you players that pay.

Since i cant play the game i think i will troll the nice people in cannithtrade until i tire of their buthurt & baw.

tl;dr cannith is laggier than before.. your fix made things worse.

Propane

03-29-2016, 10:58 PM

Hello- Sarlona 8-10 PM central time

Run EN runs of Fire on Thunder Peak (I was on a pure Fighter)

1st run 12 man - started smooth - lag started when fight started, got worse as more MOB were active... 75% of the raid was very choppy - 1 sec move, 1 not, 1 move, 1 not etc...
Several people claimed lag deaths - some do to healer having issues, some do to lagging during self healing. Large spike before XP rewarded ~ 8-10 sec.
A few people logged in discuss

2nd run 11 man - very similar as above - maybe slightly better

Summary

A large improvement from just after the data center change - there was no way we could have done this a few days ago. We are still WAY more laggy than during before the move. My gut feel is that if before the move was a 5, after the move was a 1, we are currently around a 2+...

Keep tweaking things - making progress, but have a good way to go...

hp1055cm

03-29-2016, 11:50 PM

Thelanis: Trial of the Archons chain on HE (3 quests)

Party of 5-6: Sorc, Rogue, Warlock, Pal, Hireling.

Sporadic choppy lag and some studdering. Enough to notice and make some mobs fights more difficult. I did not notice any stop lag.
2-3 second delay at times when switching gear/weapons. Spell visual effects sometimes do not render (or were not casted because of lag?)

Able to complete all quests, though more than a few deaths partially the result of lag.
*Also noticed delay of 9-10 seconds at quest completion in Demon Assault between picking up the codex page and XP awarded. Not sure about other 2 quests.

acdcrocks

03-30-2016, 12:21 AM

Did some level 4 and 5 quests today.. no Lag so far but constant packet loss throughout. Delayed actions. An improvement But not fixed By any means..

btw this is on sarlona EST 8 to 10 pm approx. Solo play on a caster pure druid.

FifthTime

03-30-2016, 12:42 AM

Thelanis - 8 pm to 10:30 pm MST

Various low level quests with groups between 1 and 4 people.

Stuttering, delayed effects, rubber banding, and short freezes (1 to 5 seconds)

There doesn't seem to be any improvement in game play from yesterday.

BrokenButton

03-30-2016, 01:13 AM

We have made changes throughout the worlds that we hope will improve things. Please make sure to include your server in all feedback related to lag, and let us know how things are going.Cannith, 29 Mar, 1830 - 2230 CDT, playing from Minneapolis, MN.

LN TS, 12 man: Lag seemed a bit better overall, but still had 5-10 sec lag spikes during mob spawns and after killing chest mini bosses. Any mobs that moved around a lot (Drow, etc.) were very difficult to kill as melee because we were constantly a split second behind where the game server thinks they are. Finished, but not very fun.

LN Shroud, 12 man: Started off good, seemed to be an improvement in lag for first three phases, then got laggy during Phase 4 and 5 with all the mobs. Also, 10 sec lag spikes while players were trying to loot chests at end of phases. It took 20-30 seconds to move from chests to portals, with lots of freezing and rubber banding. Finished, but not much fun.

LN MOD 11 man: Again, started off better, seemed to be an improvement in lag, but as more mobs spawned we started getting lag freezing and delays, including the delayed warning on infernos. Finished but not fun.

LN DOJ 8 man. This started off better, but honestly I think it was more from us trying to short man it. The lag was better but we didn't have enough DPS and failed. We tried again with 12 man but the lag was atrocious and we gave up.

I dunno, feels like there might be a tiny bit improvement overall but that may well be just the dwindling server population easing the server load.

Thanks to Halamushish(sp?) for running all the pugs tonight for testing.

Seikojin

03-30-2016, 01:34 AM

Sarlona, march 29th around 8pm pacific to 10:30 pacific.
Ran tangleroot after 30 minutes of idle time in a pug. Grew to 5 man, had a npc hireling for a bit.

During that time, the game became increasingly laggy in the last 45 minutes. I noticed the more the warlock in the group used chain attacks, the worse the lag was.

Enoach

03-30-2016, 02:14 AM

Khyber 6 PM to 10:20 PM PST

Ran 3 Raids. Cleric in EA with Aura of Menace

Started with Legendary Hound 12 man Legendary Hard
Lag stutters but nothing bad. 1 to 2 seconds and not consistent. However, LAG of about 60 seconds once the Hound Died

Next Legendary Tempest Spine Legendary Hard
Lag stutters of 1 to 2 seconds.
At Drow Boss Room we had 3 Red bosses, LAG of 30 seconds after each boss death.
End fight no lag

Next Legendary Shroud Legendary Hard
Phase One - bad lag, so much so we ended up recalling and doing Legendary Normal
----
Legendary Normal
Stutter lag on entrance of part one. Lag Spike 10 seconds on Scout Death and first portal spawn. 20 seconds of lag at completion of Phase one
very little lag almost not really noticeable for parts 2 to 5.
We started with 11 but were down to 7 by part 3 - We had bad luck breaking crystal on part 2 as we had the Cat and a small timing problem we finally worked out.

FestusHood

03-30-2016, 04:04 AM

Not saying it's the only thing causing lag, but there is definitely some correlation between being awarded random guild renown from kills and lag spikes. It happens every time, 100% reproducible. The more people in the group, the longer the lag spike lasts.

Argonessen sever

Ran DoJ with 11 people on normal. Soon as we went in it hit me there would be problems because so many of the mobs in there are named, and more likely to award renown when killed. Lag wiped. Tried later with just four people and the spikes were much shorter. Didn't quite get finished but i can say it wasn't specifically due to lag.

I would suggest maybe disabling the random awarding of renown from kills till you figure out why it does this.

ddo.rsmo.pt

03-30-2016, 09:29 AM

If you are continuing to see poor in-game performance, then any information you can provide is helpful.

Past Experience?

I have been playing DDO since 2009

Location

I am located in Portugal, Europe

When did you start experiencing lag?

I hardly ever had any lag, despite being quite far. I started having poor gaming experience since the recent data center move.

Which server you on? Any particular class/race combo?

Argonnessen server, any class/race combo.

What is your lag experience?

I play many times solo, or with another friend. Although lag has always been in the game, we only felt it usually during large events (Mabar, for instance) and it was widespread, so not related with our connections.
Recently, playing *any* quest, I can reproduce lag, even during low-activity quest, as Korthos Island Chain.
The lag currently being felt has variable intensity - we can play with almost no problem for 10-15 minutes, then attacks miss landing even when we are close to the mobs, or spells don't proc their effect, but the mana is spent. Some more acute issues are not being able to move/jump, although I can see monsters moving about. The stops last for around 5-10 seconds.
Client input is not an issue - setting the toon to autorun still causes it to stop at certain points, during the more acute times.
After a while, without leaving the area, the probs eases off gradually, and it's back at the normal function with just slight hiccups.

Any particular raid, quest, wilderness?

I have been leveling a toon from 1 since the data move - I can safely say that the lag is independent of content, although I have not raided in a while.
Doesn't appear to be related to a specific "doom" instance (like i2049, or whatever), as determined by /loc

What is your connection type?

I have 100Mbps fiber connection. I don't have problems with games which are more ping-dependable (BF4, CS:GO).
My ping (in-game app) without lag is around 120ms. My ping during lag is 120ms...
My drop rate without lag is around 0%. During lag, I can see it rise slightly, but mostly below 2%

Did you test your ping / tracert

Yes I did. My round trip is around 100ms, and tracert reported around 15 hops before reaching destination.

What is your play time?

My play time is usually between 4pm-7pm EST (converted from local GMT, for your convenience)

Any additional information?

Nice for you to ask, yes there is:
Instead of us trying to figure which "any information you can provide is helpful", I think you should develop your own questions for us to answer, like I tried to do here.
If you want us to help, can you please tell us the IP addresses of at least 1 or 2 servers on the new data center, and 1 or 2 address from the old data center. We can then relay latency, jitter, etc to you, if you deem it worthwhile.

Carry on.

Autopsibiofeeder

03-30-2016, 09:31 AM

Server: Sarlona
Time: Between 17:00 and 21:00 CET (11:00 and 15:00 New York time), Tuesday 29.
Location: Finland
Quests: The level 6 quests in Jorasco and Kundarak, as well as Gwylan´s stand and Tear of Dhakaan
Difficulty: Heroic elite
Class: Warlock
# players: 1, just me, no hires or pets (but a summoned fire elemental companion)

I had a virtually lag-free experience. Twice I froze for a fraction of a second, but nothing noteworthy otherwise. In comparison, in the days between the server move and the maintenance of past Tuesday I would freeze for 5 to 30 seconds several times per hour (when soloing and when grouped).

Hope this helps, good luck solving the issues at hand!

Roudie

03-30-2016, 09:52 AM

Some friends and I did the Chronoscope raid on Orien and the lag was horrible, it really made things difficult and there were a lot of deaths as a result, just thought I would pass that along so perhaps you maybe able track down whats causing this issue. Thank You for taking the time to fix the game, such an awesome game deserves the attention oh and Happy Late Easter :). See you in game! :)

Anaximandroz

03-30-2016, 10:33 AM

March 29, night.
12 man run EE
Lag wipe.
Started in the bank part, coming and going with the waves of mobs. After winning the encounter, with only 4 or 5 not dead, a few people was finishing the opts and the the others headed to the steam tunnels then lag wipe after 5 min of lag.

Also experienced lag in Curse the Sky EE, ToEE part1 EH and walking on the marketplace.

No Lag on Shroud HE.

NXPlasmid

03-30-2016, 12:36 PM

I was soloing Spawn of Whisperdoom last night (03/29) around 6:30ish PDT on Khyber and was in Mumble with 2 other guildies, none of us are in the same city, none in the same group or instance. Almost every major lag spike hit us all simultaneously. If it was just a little stuttering then sometimes one of us was hit harder than the others, but the freeze frame spikes that usually lasted from 20-60 seconds hit us all and ended at the same time for all 3 of us.

Sexysysab

03-30-2016, 12:48 PM

donweel

03-30-2016, 01:24 PM

Been playing normally on Cannith doing regular questing. Lately mostly Stormhorns. Did some Cannith Manufactury a few days ago with no problems. Small party groups with a couple of hirelings. No raiding.

IronClan

03-30-2016, 02:05 PM

Definitely worth looking into randomly awarded guild renown those seem to cause spikes for whole party when things are getting laggy.

MistaMagic

03-30-2016, 03:16 PM

Just completed 2 mins ago with NO LAG on Khyber with a 12 man group. Also picked this up in channel chat
"we did eh doj, lh hox, and lh shroud last evening without lag"

Phoenix-daBard

03-30-2016, 03:42 PM

Definitely worth looking into randomly awarded guild renown those seem to cause spikes for whole party when things are getting laggy.

Anything that causes a gear recalc (UMD, guild level) gets lag. The reason guild level gets it is that the system has to check the gear of each person logged in in that guild when it levels because of those old guild augments. Because they still exist they can still cause stuttering.

lugoman

03-30-2016, 05:16 PM

Ran 12 man LN shroud 3/30 midday US central time on Cannith. Overall much improved, still a few game stopping moments but very doable.

pt 1: 2 post move type of game stopping moments and the traditional lag when approaching the chests.
pt 2: 2 brief game stopping moments, 1 at the start and 1 when 4 bosses killed
pt 3: No lag as usual
pt 4: Game stopped a few seconds when harry killed
pt 5: Game stopped a few seconds when book killed

Micki

03-30-2016, 05:32 PM

Orien 7 man EN Defiler at 10pm gtm+2 today, was a bit choppy with on off slow downs, but I didn't experience any freeze ups. Of course, I don't really feel this was a proper test as we didn't have a full party, nor did we run at a highly active time of the day.

Krumm

03-30-2016, 06:04 PM

Why is this thread titled "Game Performance Improvements and Feedback"?

Shouldn't it be titled "Feedback to Turbine's Attempts to Fix Crippling Game Lag"?

All kidding aside... I gave up on raids and am back on the TR treadmill...

With all the bugs & issues in this game, now we add raid crippling lag (actually, I guess lag isn't "new").
I can't believe I'm still playing... but... perhaps this new lag problem will be what I need to give up my DDO addiction.

Love this game but it's testing my...

hp1055cm

03-30-2016, 07:16 PM

Thelanis: Level 15 Sorc
Gianthold level 13 quests on HE: Feast, Trial, Maze, FOD (4-5 man party)
Stormreach II Level 13 HE: Summerfield, Blockade Buster (Solo with Hire)

Sporadic choppy lag, some brief rubber-banding. Nothing to cause death or wipes but still annoying.
Completed quest despite lag because frankly these quests are not all that challenging.
Slight delay when switching gear at times.

I adjusted my graphics setting to "Low" and turned off all combat feedback, and turned off mob HP bar, mob signals and some other stuff. Seemed to help a little at beginning of day but as I kept playing I decided it wasn't making any impact on the lag I was having, or a very minimal impact.

Kza

03-30-2016, 07:42 PM

Did for an hour ago a legendary normal shroud run on Khyber.

Me on groljer cleric15fighter4wizard1epic6+11 more (full raid party)

No lag at all (except normal loot/chest lag in p1). No attacks missing no spells just not failing. Lovely! :-)

Did for 16 hours ago (before server change today) a 12 man doj on hard that failed due to lag on Khyber. (Me on 30 favored soul)

Ran inside with 7 ppl on normal and finished it 20 min later, but even on 7 was lag still.

Its really big improvements, keep up work!

ThomasHunter

03-30-2016, 08:51 PM

Finished Heroic Elite Von4.

Upon finishing out into House K, got some serious lag trying to get to the quest giver and the bank and finally to our guild ship. I logged for the night as it was quite horrible.

Keeping my VIP, just bummed. I know you guys are frustrated. Hope it gets fixed soon!

FestusHood

03-30-2016, 09:05 PM

Anything that causes a gear recalc (UMD, guild level) gets lag. The reason guild level gets it is that the system has to check the gear of each person logged in in that guild when it levels because of those old guild augments. Because they still exist they can still cause stuttering.

It's not the guild leveling. It's those little bits of renown that the whole party gets when killing mobs sometime. Next time you play, watch for this. The amount of renown you get doesn't matter. How many people are in the party does, probably because everybody gets that award at the same time, regardless of what guild they are in. This is a new problem since the data center move.

It's not the only thing causing lag, but it's easy to reproduce, far as i can tell it happens every time.

Enoach

03-30-2016, 09:35 PM

Well, since Jerry ignores any tough questions on his silly twitch stream .... I will tell you ... they will give notice at midnight about being down tomorrow ... and the next day, and the next day ... and then smile and laugh and ignore how they have killed their game ... good work. I am surprise you all havent been banned for "complaining" about issues

You see when the postfor Tuesday's downtime stated they were making a change to two servers and a different change to two different servers I had already came to the conclusion that more reboots are coming. This is not a case of IF it is a case of WHEN.

I doubt Turbine staff are messing with the player base. But this is interesting as most people that jump to conclusions usually jump to conclusion based on how they would handle it... some food for thought

Powerhungry

03-30-2016, 09:39 PM

attempted EN DoJ
Argo
8:30 pm CST
12 man party
players from across US
couldn't move past the starting area - totally lag frozen.
2 attempts both the same result

Qhualor

03-30-2016, 09:44 PM

Khyber

about 5:30 to 9:30 pm east coast

level 18 rogue/fighter/wiz Deep Gnome banking 19

packet loss stayed around .01 to .02% running Lords of Stone and LOD chain until around halfway through Rift. packet loss jumped to 12%.

ran Wheloon 4 quest chain and it was typical old Wheloon lag. packet loss between 5 and 10%.

it was near perfect and lag free until Rift, except the brief boss freeze in each quest. don't know what it is for me, but the first couple hours last 2 days its awesome than it starts to get a little laggy. definitely playable though. my experience with lag seems to be getting better and better and have noticed improvements significantly. its like we are "this" close.

Sam1313

03-30-2016, 11:51 PM

If you are continuing to see poor in-game performance, then any information you can provide is helpful.

1. Server - Cannith
2. Approximate Time 7:15 to 11:00 pm EST.
3. Approximate location of your computer (East Cost, London, Tokyo, on a boat in the Pacific, alternate reality x87, etc.) - Lafayette, Indiana (Midwest)
4. Quests/raids run - Let Sleeping Dust Lie, Rainbow in the Dark, Ritual Sacrifice.
5. Difficulties run - All Elite.
6. Your character class - Paladin/Rogue/Ranger
7. Number of players in the group - 6
8. Anything else you think we should know - I think you should look into the Blur & Displacement on the monsters, I have noticed when I encounter monsters that have these active Lag occurs.
Also would like to note that some of the monsters spells like acid rain, Ice Storm persist even if the caster is snuffed out, and the damaging effects persist even after player character's lagdeath.

Hesiodthepoet

03-31-2016, 01:15 AM

Started an ee CITW at aprox 10pm central time on Ghallanda.
Noticeable lag throughout
Sever spikes that lasted 5 seconds or more that almost wiped the party.
Numerous shorter spikes that caused rubberbanding, wasted abilities/potions and other minor frustrations.
Seemed to clear up a bit as time went by, but was also closer to midnight central time by then

LightBear

03-31-2016, 05:54 AM

Ghallanda:
Noticing increased lag (as in game freezes) when opening chests.

skorpeon

03-31-2016, 06:13 AM

Just going to use your template Sam
1. Server G-land
2. Approximate Time 8-10 pm GMT
3. Approximate location of your computer : Germany
4. Quests/raids run - house K level 5-6, Delera's chain
5. Difficulties run - All Elite.
6. Your character class - Warlock
7. Number of players in the group - 3
8. Issues: very slow opening quests and interacting with NPC's, rubber banding / stuttering thru most quests. No lag deaths. Over all quests were playable, seem to notice a lot of delay after firing my bursts at barrels and barrels busting.

Over all just adding time to completion time but this is heroics and would probably been a cake walk with out the new "special" (Lag) effects.

JOTMON

03-31-2016, 08:24 AM

1. Server - Argo
2. Approximate Time 10:00 pm EST. March 30 2016.
3. Approximate location of your computer (Ontario Canada)
4. Quests/raids run - Legendary Shroud.
5. Difficulties run - Hard, then Normal
6. Your character class - Drow Warlock Soouleater Destiny
7. Number of players in the group - 11
8. Anything else you think we should know - Lag was so bad on Hard we tried to DDoor exit... took 30 seconds to click the door.. door disappeared before everyone could get out.., reset went in on Normal sporadic lag followed through to completion of Normal run.
Ran a Tempest spine about an hour earlier on Hard with no issues.

Lanadazia

03-31-2016, 08:27 AM

If you are continuing to see poor in-game performance, then any information you can provide is helpful.

except that horrible 1 minute freeze in the 10th anniversary quest i did before eastern, i haven't experienced anything really bad.
there was a little lag-spike now and then, like the whole evening it occured once or twice over the last few days.
after the latest downtime i haven't experienced any lag-spike so far.

EDIT: the super lag spike before eastern wasn't comming with a packet loss, i remember this, cause i was looking at the connection icon, and it didn't say anything about packet loss. i thought this was odd.
only the latency went really high, like 1200ms and more.

Sunnie

03-31-2016, 08:32 AM

1. Server - Sarlona
2. Approximate Time March 30th, 0100-0200 UTC
3. Approximate location of your computer Germany
4. Quests/raids run - VoD (8 players) HoX (12 players)
5. Difficulties run - Elite
6. Your character class - Halfling Rogue
7. Number of players in the group - 8, then 12
8. Anything else you think we should know - No perceivable lag on my end while running the raids, no complaints from the group either. Only time there was lag was when Xyzzy died for about 3-4 seconds.

IconicHero

03-31-2016, 01:21 PM

In the three chances i had all on ghallanda"

weds evening tempsest group eh major lag on the run in and ruberbanding to group everyone together no mater which way we moved kept be placed back together! lasted about 5 mins till the arty we were with die and lag stoped and made the run in! Next major experience of lag big room same thing ruberbanding us into groups arty dies lag stops. Fyi this isn't count small spikes these are lags that last 3 or more mins. I noticed a lot of swing, swing, swing and only maybe one hit everyone was getting same experience! And even though on running in it was about 5 of us stuck together all were froze in quest run just us rubberbanding! With the two instance it of major lag and rubberbanding forgot to mention rezs seem to go off! And a lot of luck prevented a wipe there!

Second quest was en run for some destiny xp through stormhores no major lag until breaking the ranks then half my hits were not connecting slow spell response if i got a it to cast at all! Also something else i would notice after the round was up you rang the bell i would see the mobs come out for first round after that they seemed to just appear on top of me swing or biting. Btw this was solo through the whole chain but that was only quest i had lag! I used a rez cake or would have been a wipe in breaking do to a pop up mob of giants and inability to heal or move!

Last up was able to do a thunderholme slayers had ocassional lag was also solo nothing game breaking on this one lost swings and spells but no deaths because of it!

Hope to provide more feedback latter today think i might have more time to play in next couple days!

Enoach

03-31-2016, 01:38 PM

3/30/2016 10PM to 11PM Legendary Normal Shroud

Khyber
11 Person

LAG only on initial spawn of portal after recon mobs kills. LAG approaching first set of Chests.

I will be honest that before this raid the only quest run was "The Sky..." flagging quest to help guild members.

So as has been normal for Shroud - It might be time to look at what calculation is occurring as people run up to the chests in part one.

DANTEIL

03-31-2016, 02:02 PM

Last night I was running solo through ToEE pt. 1 on Heroic Normal, and everything went just fine (no real lag or issues, although boy that's a long quest!) up until the point where I wiped on the last fight. Boo! But, I released and came back in, and was working my way back down to the end fight when I hit near-game-breaking lag just as I tried to use the door from the 2nd level down to the last level. This triggered looooong stretches of being frozen in place with lots of messages appearing "Your connection to the chat window has been lost." "Your connection to the chat window has been reestablished" [although I still couldn't move] "Your connection to the chat window has been lost" "Your connection to the chat window has been lost" "Your connection to the chat window has been lost" -- alternating with briefer stretches of just running in place but no other movement. I had the 'yellow' connection indicator the whole time, for at least 20-30 minutes.

Eventually things unfroze enough for me to finally take the door down, but very soon I got frozen again just as I was about to entire the mushroom room -- and of course, I got 'unfrozen' enough (but I still couldn't move, mind you) to begin taking damage from the mushroom spores, which immediately killed me. Pretty evil. Rather than waiting who-knows-how-long to get unfroze again, I forced the game to quit.

1. Server - Sarlona
2. Approximate Time March 30th, 7pm-9pm CDT
3. Approximate location of your computer: Chicago
4. Quests/raids run - ToEE pt. 1
5. Difficulties run - Normal
6. Your character class - Gnome Rogue/Arti
7. Number of players in the group - 1, plus pet/hireling
8. Anything else you think we should know - Everyone was fine until I released and came back in and then had to go through several loading screens/doors in quick succession. I can only wonder if that's what triggered the problem.

FifthTime

03-31-2016, 02:43 PM

The title of this thread is misleading.

It assumes that there have been improvements.

airbornerangers

03-31-2016, 04:04 PM

Thursday 1504 central tx, locked up in evenstar solo

Lerincho

03-31-2016, 04:06 PM

Thursday 1504 central tx, locked up in evenstar solo

I blame Waco, TX on that :D

Cordovan

03-31-2016, 05:03 PM

Enoach

03-31-2016, 05:14 PM

We are doing work on Friday morning that we hope and expect will improve conditions in the game worlds. Under no circumstances are we claiming to have "fixed lag". We are, however, hoping to make an improvement on Friday.

Is this going to be where all servers get changed back to the same "changes"?

And I'm all for improvement, and totally get the "Fix LAG" is more ongoing and not a "silver bullet" thing. Good Luck Turbine.

goldengibblet

03-31-2016, 05:44 PM

We are doing work on Friday morning that we hope and expect will improve conditions in the game worlds. Under no circumstances are we claiming to have "fixed lag". We are, however, hoping to make an improvement on Friday.

2 of subs run out on Friday. I have to be honest I'm more than a little bit reluctant to renew for another month with the way things are Cordovan. It's not just the lag, it's the way the lag and other problems have gutted the Player population the past 4 weeks.

ezmeweatherwax

03-31-2016, 07:02 PM

Glad to hear that you're going to work on it again.

Last night we tried DoJ again x2, on hard and on normal. Utter fail. Shroud remains unplayable as well. Strangely, I have no issues playing heroics. Even ran a heroic eTS and it was perfect.

Pehtis

03-31-2016, 07:30 PM

We are doing work on Friday morning that we hope and expect will improve conditions in the game worlds. Under no circumstances are we claiming to have "fixed lag". We are, however, hoping to make an improvement on Friday.

Improvements this Friday hey! Are you sure? You're not pulling our leg? Because its gonna be that kind of day!

BrokenButton

03-31-2016, 11:20 PM

We are doing work on Friday morning that we hope and expect will improve conditions in the game worlds. Under no circumstances are we claiming to have "fixed lag". We are, however, hoping to make an improvement on Friday.I hope so too.

We tried EE Deathwyrm on Cannith last night (3/30), it didn't go well. Lag made RL/GL an exercise in mass suicide. Even though we would stop as soon as green changed to yellow, each red would delete 4 or so charges of our Jeweled Cloaks/Stones. They were quickly depleted and soon we had whole raid wipes that had to be saved by Jibber'ing. I accepted a rez as soon as we had a green light, then didn't touch keyboard nor mouse, and sat with arms crossed over my chest, and still died during the next red light.

Tonight (3/31) we had better results. We did a LN HoX, LH TS, and EE FoT. The lag was almost non-existent in LN HoX. The guild renown lags in spine were much better, for what it's worth, but I still got teleported into the previous room after boss died for no apparent reason. In, FoT the lag was much better than before, but still had some renown lag spikes as dragon/giants died. I think both raids were the only raid happening on the server, so maybe that is why it was better, don't really know.

Edit: Forgot to add we did EE FoT with only 8, so maybe that's why it wasn't too laggy.

Grandern_Marn

04-01-2016, 03:14 AM

mikarddo

04-01-2016, 05:01 AM

Irongutz2000

04-01-2016, 06:38 AM

The tiny number of actual reports after the update Tuesday is really alarming. In an active game I would have expected 100s or even 1000s of quality reports. Instead there are barely 20 (and some posters even forget to mention their server making the report a bit pointless).

I wonder how they can use these reports when there is barely 1 raid related report per server...

In a way this is even more alarming that the lag itself.

Well most of us have quit. I auctally left a few months before the transfer because i felt the lag was so bad in raids that they were unplayable. Then they go and move and it gets worse. This game has had game breaking lag in raids since deathwyrm but no one ever adressed it ( i made a few posts I am sure others have ) so they kept adding content and more laggy raids!

I check back from time to time to see if they have fixed this yet , because i love this game and am very sad to they let it fall apart. :(

I honestly can't understand why most of u still play this game , there r alot of other good mmo's with hardly any probelms like this. Oh and a few of them r f2p. U guys r paying and getting **** in return. Wished i could sell **** onn the corner and have ppl lining up to buy it.

Robbenklopper

04-01-2016, 07:28 AM

Nyata

04-01-2016, 08:21 AM

Server is Cannith
Yesterday
Time was about 16.00h to 22.00h GMT.

The day before yesterday, i had serious recurring frozen Screens for about 5+ sec ~ every Minute in King´s Forrest instance and a few lesser frozen Screens in all Saga quest, but everything was gone and completely lag free, as well solo as in Party.
I ran barb, fighter and Monk in different quests and Partys or solo.
Meridia and it s quests were lag free all the week.
A shortmanned of 6 Doj was totally lagfree, even at the gate when the DevilCommander and his friends spawn and the raid gets locked.
LG HoX was smooth like a smoothy.
Underdark instance and saga were lag free
Demonweb was lagfree.
Dailys were lagfree ( i had a solo lock up in Von3 a week ago)
Gambit chain was lagfree

That was yesterday ... and everything was as good or even better as usual (see DoJ). If it stays like this for the future i´ll be happy.

This is an interesting post. summing up: it says no lag on thursday, but lots of lag on wednesday. Now I don't think there was any changes done inbetween those days, server wise or whatever. Assuming it's not an april fools attempt, it makes me wonder. Basically it either means that Turbine has been changing something non-restart-non-code-related inbetween, or something changed on your configuration/connection/routing/whatever.

one report is not a good sample size, but if you changed anything on your end of things, I for one would be curious to know what that was.

Kza

04-01-2016, 08:40 AM

server khyber
yesterday

started Legendary hard hound: some strange aggroing with dogs (maybe lag not 100) othervise quite smooth: done with 12ppl
After legendary shroud hard: started 12 man, hard lag- close to wipe several times in p1, one player left, at p2 we couldnt finish it off cause of low dps and lag and dear devil being to hard to manage for us.
With no lag we had probably made it.
Jumped on a legendary normal shroud instead directly after, 11 man, low lag- done easy.

today 30min before maintenance:
epic elite chronoscope: (now with low population on server)
No lag at all, even on yellow/orange alert. Done fast and easy with 5-10 min left before shutdown.

Conclusion from my point of view (i live in Sweden): it gets better and better the dear raid scene :-), but lots to do still- especially on doj, leg shroud, deathwyrm and especially harder difficulties.
(I feel how i have changed- i propose and ask raids to do normal instead of hard/elite- before i always wanted to try as hard as possible, now its not fun just lose cause of lag)

(toons involved: 30 warlock, 30 favored soul and 15cleric4fighter)

Robbenklopper

04-01-2016, 09:01 AM

This is an interesting post. summing up: it says no lag on thursday, but lots of lag on wednesday. Now I don't think there was any changes done inbetween those days, server wise or whatever. Assuming it's not an april fools attempt, it makes me wonder. Basically it either means that Turbine has been changing something non-restart-non-code-related inbetween, or something changed on your configuration/connection/routing/whatever.

one report is not a good sample size, but if you changed anything on your end of things, I for one would be curious to know what that was.

No, i had my april 1st somewhere else, this is my true experience report. I didn´t change anything with my computer. Dunno what or if turbine changed something, but it was a big difference on yesterday to the day before.

Andu_Indorin

04-01-2016, 03:07 PM

Most lag I have ever experienced on Wayfinder, approximately every other minute ... and getting worse.

3:00 pm, EST, Friday, 4/1. House K [the Prisoner]; Guild ship, Harbor ... . And, for the record, a total 45 people logged on.

And no, not an April Foo's prank.

Nascoe

04-01-2016, 03:16 PM

Most lag I have ever experienced on Wayfinder, approximately every other minute.

3:00 pm, EST, Friday, 4/1. House K [the Prisoner]. And, for the record, a total 45 people logged on.

And no, not an April Foo's prank.

Yeah, I was on Wayfinder earlier today as well and I got stuck floating in the air for 10-15 seconds several times shortly after each other - i gave up on running there.

Greantun

04-01-2016, 03:33 PM

1. Server - Argonessen
2. Approximate Time March 30th, ~8:45 PM EDT
3. Approximate location of your Minneapolis, MN
4. Quests/raids run - Deathwyrm and Thunder Peaks raids
5. Difficulties run - Epic Normal
6. Your character class - Monk/Rogue
7. Number of players in the group - 10-12
8. Anything else you think we should know -

Deathwyrm was fine at the beginning, through the mirrors. We did the traps and the tower fight. In the tower, we started to get a lot of lag. We got through that, but at one point in the shrine room we all were stopped for 3-4 minutes. It slowly got better, but never was smooth after that until after everything was dead and we were looting.

After we left, still in group but in the public area it went smooth, and we were fine in Thunder Peaks except small stalls. Most of the time I noticed it I had just received, or was about to receive guild reknown. While it wasn't bad it was noticeable, though no one died from it.

Morroiel

04-01-2016, 07:34 PM

Thelanis, 30 Warlock, virtually all times but highest playtime freq at 11 am - 5 pm

LE Shroud - doable with shortman after Tue/Wed server restart - some lag but not game freezing lag

LE Shroud after Friday downtime - virtually unplayable, tried turning shiradi off / auras off. Complete freeze up after first portal died.

Very frustrating that it got worse and not better after friday downtime... was expecting to do some LE raiding over weekend.

databass

04-01-2016, 10:27 PM

I think we need a new set of magic goggles called Hindsight - True Seeing, Search +20, and grants an auto reroll of any failed save, cannot occur more than once each minute.

That's the best suggestion I've read in quite a while! +1

gfunk

04-02-2016, 12:38 AM

just had approx 5 to 10 min game breaking lag spike in fotp. started with choppy lag, gradually increasing to total stop (and near wipe so far).. may have to jibbers

Kristii

04-02-2016, 02:38 AM

Did a 6-man EN DoJ. No lag, but that's most likely not surprising. That's been the only way anyone can possibly complete DoJ for some time now, and I'm getting pretty tired of having to treat a raid like a regular quest because lag mandates it.

At 7pm EST, we did guild raids of EH Deathwyrm and EN FOTP with a full 12-man party. We do these every Friday at this time.

Lag-wise, Deathwyrm went pretty well at first - just a few stutters. However, the whole party started rubber-banding all over the place once we got to the combat room. It had something to do with the mobs. When the top of the tower was clear, we could move freely, but when we had more than 4ish mobs, everyone could hardly move. Once we got to the end fight, it was more or less the same thing, especially with shadows. Everything froze up for a couple of minutes causing several lag deaths when we first entered the shadow side. Rubber-banding continued off and on for everyone throughout the end fight.

FOTP had hardly any lag in it at all.

spinks

04-02-2016, 06:23 AM

1st April, 8.20 pm GMT+1, Shavarath, freezes for up to 1 minute, rubber banding, type chat lag up to about 1 minute to see on screen.

Attempted Defiler, Normal, 10 people, Sarlona, circa 8.55pm GMT+1, lag better than it was a week or so ago, but still freezing, and unable to move, but mobs were dying.

I was on my cleric, froze and couldn't move, and eventually disconnected, rest of party able to move. Restarted client and gate had come down, so we restarted.

Restarted, I actually got to the 2nd gate, whole party freezes, then everyone except me was able to advance again, client lagged out, disconnect, restarted and gate down again ... soon after rest of group were lag wiped by re-inforcements, people couldn't tell if they were hitting anything or not.

Unplayable.

Locations of players, Europe and US.

Gave up Defiler circa 9.30pm

Next Legendary Hound of Xoriat, circa 9.40pm, 12 people, Normal, smooth run, only lag was when chests spawned, no complaints.

Next Fall of Truth, 8 or 9 peeps, Normal, lag no better or worse than prior to DC move, so ok, completed.

Also re-installed client after finishing these to see if that would help with our raids tonight.

noinfo

04-02-2016, 06:36 AM

Kyber is this as well. Was able to be cursed in Shroud in real time (instead of delay)

Now back to multi second delays and horror in FOTP and DW

yk5

04-02-2016, 08:37 AM

* Server - Thelanis
* Approx time - April 2nd, ~8:00 AM EDT (very off peak)
* Approx location - Japan
* Quest - Epic Shroud
* Difficulty - EH
* Number of players - 12

All kinds of lag, freezing and hitching at part 1. Mostly unplayable so we just gave it up.
Raid is maybe maybe doable with patience and party consideration, but it would take like 70+mins to complete, where normally it took 25mins before, so no for me.
For me, this is the first time running a raid since the data center move, so I cannot say whatever you guys did recently have helped the situation or not.
I have lots of things I wanna say, but I'd keep it short here.

Qhualor

04-02-2016, 09:18 AM

Khyber

5:30pm to 2:30am east coast

ran a variety of EE quests with some known good players, though I doubt they knew it was me :) , and it was just too good to stop playing. I had to eventually log off so I could sleep, but I didn't want to. we did LOD chain, ES1, Von 3 & 4, ERed Fens and I think that was it.

one guy did complain of freezing up from time to time, but the rest of the party was moving around fine. overall, it felt like pre-datacenter move, which is a good thing and seeing more and more improvements with game play after each change. had the occasional lag spikes and freezing, though when a boss died it lasted for like 1.5 seconds vs the 3 seconds the day before. one of the casters in the group commented about actually being able to land spells and noticed an improvement. I am seeing progress and will now give a raid a try, but only one I am flagged for right now is Von.

BrokenButton

04-02-2016, 11:10 AM

I try to report here after every change, but all my reports are beginning to sound the same. This this will be last one unless I have a positive change to report, which I would dearly love to be able to do.

Cannith, 4/1, 1200 - 2100 CDT: Did some 6 or 7 raids throughout the day and evening. Most were the same as before the changes:

Lag was better when short-manning and during low server population hours. Lag was worse with full raids and/or high server population/multiple raids going. Guild renown lag spikes are still there, which is especially problematic when a renown spike hits while engaged with other mobs, often resulting in some player deaths;

DoJ continues to be nigh impossible to complete with more than 6 players;

Increased occurrences of lag-induced bugs, like permanent and continuous ice storm damage, flame damage, etc. ;

Occasional but serious lag-freeze and rubber-banding in public areas, lasting minutes at a time, which for me never happened before the data center move;

Occasional lag spikes (freeze/rubber-banding) in solo quests, which for me never happened before the data center move;

Pings plots show normal latency and no packet losses during lag spikes.

Keep at it guys, my subscription expires in two weeks and I would love to be able to renew it.

PS: DDO.com access continues to be a problem, several raids members commented that they would post feedback in this thread if they could get access. Highlighted comment: "I don't consider watching the browser spinning thingy trying to access DDO.com for 5 minutes to be a particularly fun or interesting mini-game."

Talon_Dragonsbane

04-02-2016, 11:55 AM

Lag is more noticeable and frequent on Wayfinder since the Friday maintenance.
2 man heroic hard on Lords of Dust, Servants, and Spinner (3 quests)
1 warlock and 1 druid
1am EST - 2:30am EST.

Seems lag hits when initiating new dialogue, large mobs, or recalculating auras. I see the "aura" text scroll across the screen after the lag stops.

We were able to complete, but this amount of lag is very annoying. Wayfinder never had this amount of lag prior to the data center move.

Vanhooger

04-02-2016, 12:37 PM

Server Cannith April,2

Did run only raid form late morning till late afternoon. gmt+1

EE thunderpeak wasn't lag free but playable most of the time. Probably few people did die cos of lag.

EE Hox wiped twice but not due to lag. Raid was lag free both time, then did an EH Hox lag free as well

EE TS minor freeze lag when lots of mob, not bad really. End fight was nearly lag free.

EH shroud: 1st part almost unplayable due to lag but we made it. 2nd part lag free. 3th part lag free. 4 part lag free. 5th part lot of lag and freeze, rubberbanding.

EE FOT Was kinda ok, apart when 3 small dragon spwan and lots of mobs around we got few lag spike.

Also I noticed that everytime I get renown from mob or an objective is completed/acrivated there is a second of freeze, well on quest objective/end quest some time is 5-6 second freeze.

Silverleafeon

04-02-2016, 03:22 PM

SE USA
Khyber
2am 4.2.16
Build Fighter 16/Pally 4 ~ tank type
ED Unyielding
Had Cleave cycle but did not use much
Dungeon 2X EN Spies
Party # 5ish
Lag issues ~ zero experienced lag, no pauses in jumping or the like

Saw LH Shroud lfm up, no idea how that went.
Word on the street atm ~ no info, headphones off

;;;;;;;;;;;;;;;

SE USA
Khyber
3pm 4.2.16
Build Fighter 16/Pally 4 ~ tank type
ED Unyielding
Had Cleave cycle but did not use much
Dungeon LH Tempest Spine
Party 12
Lag issues ~ lag pause then 2~3 rubber banding every time guild renown gained, ditto for red named death, xp awarded, was laggish in the 3 boss room, died once in that room when a boss was killed promoting triple lag from boss+renown went from 3/4 health to dead, no lag on end fight

Overall, much better experience, most lag lasting 2 seconds, more annoying than unplayable, about a dozen comments or less thru the dungeon players typing in lag, was able to complete the raid easily.

Comments: this raid was easy to complete was on a level 24 well built toon, reducing raid party size to less than 12 we still would have completed easily, so still recommending reducing party size to 5/10ish.

;;;;;

SE USA
Khyber
3:30pm 4.2.16
Build Fighter 16/Pally 4 ~ tank type
ED Unyielding
Had Cleave cycle but did not use much
Dungeon EH Von 3
Party # 2
Lag issues ~ little if any lag, no noticeable lag on xp awards, guild renown, objectives completed, etc as was noticed during the above Tempest Spine run, noticed that the two dungeons are both long and complex with multiple objectives run at the same time of day with the same toon, so the main real difference was party size and more monsters per room.

;;;;;

1 hour later

5 person Von 4 EH
1/10 second freeze from reknown occasionally otherwise fine

'''''

2 hours later

entering gianthold
6 person
EE Feast, Cabal, Cruicble

Gianthold plus EE plus 6th member definitely more laggy, but mostly annoying and playable
Just overall pauses not renown/xp type lag
Might be the aura warlock adding to it
Feast was worst might have been bad instance.
Cabal not bad.
Crusible is actually fairly smooth.

;;

TR cache emptying fairly normalish.

;;;;

6:30 pm

POP EE
Smooth as silk till 6th person joined and said "own", marilith died for xp, and guild renown then big 10~20 sec lag spike stuttering, rode it out fine as not in battle.

;;;;

about 8 pm

EE Von 5 with 10 then 12 people.

Had to take a few minutes to let the dungeon load up.
After that some laggish situations, kind of choppy on and off.
A few freezes
Some lag during end fight till dogs killed
Playable but messy at times.

;;;;

by 10 pm
doing other quests and lag is gone as people are logging out to go to bed

;;;

EE Chrono
12 players
Not much lag
12:45 am

;;;

EE Von 5
12 players
slight lag golems and end fight
nothing major
2:15 am

Vallin

04-02-2016, 05:06 PM

Ork
NE USA
Khyber
4:45 pm EST
4/2/16
Build Evoker 20 FvS ED Shiradi
Defiler of Just - full raid group
Total Lag lock, attempted twice, two different instances, party wipe
One wipe at first fight, second wipe when first archon fell, barely into raid both times
Unplayable and unable to complete

Broken.

Nobnarb

04-02-2016, 06:40 PM

We are doing work on Friday morning that we hope and expect will improve conditions in the game worlds. Under no circumstances are we claiming to have "fixed lag". We are, however, hoping to make an improvement on Friday.

The maintenance has done nothing, if anything has made things worse.

Crippling unplayable lag at 5:30PM CST. Cannith Server. 4man party, Gianthold Tor. From the time I logged out in frustration, it took 4 minutes to register that I had disconnected from game. Timed with wife still logged in and watching for me to be logged out. Same local network.

LordPiglet

04-02-2016, 09:18 PM

1. Server - Sarlona
2. Approximate Time March 30th, ~10 AM KST
3. Approximate location of your S, Korea
4. Quests/raids run - TOEE, Anniverday event
5. Difficulties run - Epic Hard, Level 33
6. Your character class - Pure Ranger / 8 epic
7. Number of players in the group - 101-3
8. Anything else you think we should know -

Not always able to connect to the login servers / gls data server. Sometimes I'm getting logged out, sometimes I can connect and run a couple quests. When I went to hall of heroes, I got logged out. Tried to log in and getting unable to connect, tried to travel to eveningstar, still wouldn't work. Logged into another character, then back on to main. Run part of ToEE, no problems. Run 3 anniversary, no problem, run a 4th and can't zone in (stuck on loading, please wait until game exits). Tried different character trick, didn't work.

I have a 100mps connection, no problem anywhere but the game and some slowness on the ddo forums. 2 different routers setup (corporate apartment, 1 we use to vpn on. Sometimes one router works, sometimes the other router works. I've never had this problem, could connect fine all last week with normal 200ms of latency. I mostly solo'd so little lag. Wife also tried to run raids on Saturday from 11 am KST to 2 pm KST until she gave up due to massive lag spikes / connection issues.

maddong

04-02-2016, 09:34 PM

When you gain guild renown does it update your guild level with everyone on the server live (the who panel in the background and the floating guild levels above everyone's heads)? Maybe it is updating the guild level even when there is no change in it?

Maybe guild levels could only check for level ups (or level down) on the hour instead of every time you gained renown?

Sam1313

04-02-2016, 10:16 PM

My lag report for Saturday 4/2/16

1. Server - Cannith
2. Approximate Time - 9:00pm EST to 10:00 pm EST.
3. Approximate location of your computer - Lafayette, Indiana (Midwest)
4. Quests/raids run - Coal Chamber/ The Vale of Twilight.
5. Difficulties run - All Hard run for extra xp since we have already ran Elite the other day.
6. Your character class - Ranger
7. Number of players in the group - 3
8. Anything else you think we should know - Normally on a Saturday Night I would game until the wee early morning hours of Sunday (somewhere around to 4am EST). But for me Cannith is unplayable. Logging out and calling it a night at 10:00 pm EST.

Sirea

04-02-2016, 11:37 PM

1. Server: Ghallanda
2. Approximate Time: 10:30 - 11:00 ET
3. Approximate location of your computer: Northeastern CT (about 2 hours away from Turbine itself)
4. Quests/raids run: Legendary Tempest Spine & Legendary Shroud
5. Difficulties run: Elite and Hard respectively
6. Your character class: Paladin
7. Number of players in the group: 10 in Tempest Spine, 12 in Shroud
8. Anything else you think we should know: The Tempest Spine was relatively lag free. Shroud however was unplayable; lagged out in Part 1 so badly we lost to portal keepers that we couldn't even see or get to.

Edited to add that we attempted a 6-man Epic Normal Defiler to get a guildie a completion shortly after the Shroud fail, and had a lag fail in there as well. I think I'm done with DDO for the night, possibly the weekend. Congrats on another successful data center move, Turbine.

count_spicoli

04-03-2016, 12:38 AM

Khyber logged in after not being on a week. Lagged immediately in a tor solo ee. Logged out after 2 minutes of being on. Game is a disaster.

tsteigner

04-03-2016, 05:06 AM

1. Server - Wayfinder
2. Approximate Time - 11am MEZ (~ 5am EST), but occurs since friday patch each and every time
3. Approximate location of your computer - europe
4. Quests/raids run - Thunderholme wilderness, curse the sky (doesn't matter which you run, its in every quest)
5. Difficulties run - normal, hard, elite no matter which
6. Your character class - Paladin / FvS / Mnk
7. Number of players in the group - 1
8. Anything else you think we should know - game was working pretty decent, not as it was, but decent after tuesday patch, whatever you did on friday made the game nigh unplayable .... e.g. in just one floor in TF wildeness i had 10-15 lags that's in about 2-3 min ....... lags as in game was completly unresponsive for 10-30 sec

spinks

04-03-2016, 05:47 AM

2nd April, 8pm - 9.30pm GMT+1

Sarlona
EN Deathwyrm
12 People
From Europe and US
ME on cleric, lots of rangers, some melee and a warlock

We completed, plenty of lag, couldn't tell if you were hitting anything or not. We nearly had a wipe in red light green light. We were all stationary not moving as light had changed to yellow or whatever before red, and suddenly 10 of us died, luckily 2 didn't. Also my cleric death pact res did not come up at all.

Also a friend send that prior to our Deathwyrm raid he had just been in a lag wiped Legendary Hound of Xoriat run.

Vallin

04-03-2016, 07:56 AM

General summary of the day's raids: April 2
Khyber
Throughout the day and eve
EST
Variety of characters - full group pugs
EH DoJ - Not playable, as previously reported. Total lag wipe 2x
EE FoT - Completed with significant lag that caused multiple deaths
EH HoX - Completed with significant lag spikes noted whenever chests were opened and when Xyzzy killed at end
EH Tempest - Completed with significant lag spikes noted whenever mobs were killed or chests were opened
EN Shroud - Completed with significant lag spikes noted whenever mobs were killed or chests were opened

Variety of characters - short man groups 2-5
EN HoX - completed multiple runs - completed with NO APPRECIABLE LAG, except at Xyzzy death
EN Tempest - completed with NO APPRECIABLE LAG
EH Temple Part 1 - completed with intermittent lag, not severe

+++

Overall, I really understand people's frustration if they are relying on full PUG groups to raid - because raid experience in that context right now is horrible. Even though some of those raids were 'completed' they were not fun, the lag was frustrating, and it caused excess use of resources in order to complete.

Short manning raids and quests continues to be the only reason I am even playing this game right now. I understand that not everyone enjoys doing things that way or even can do things that way. A lot of people are justifiably angry given the state of raiding in full groups.

Vallin

firstprotector

04-03-2016, 09:34 AM

We are doing work on Friday morning that we hope and expect will improve conditions in the game worlds. Under no circumstances are we claiming to have "fixed lag". We are, however, hoping to make an improvement on Friday.

nothing was improved, just made it worse, just finished a legendary shroud at 6am mst, lag was awful thru whole quest. What is making me mad is i had finally gotten all my mats for my tier3 weapon upgrade and when i was crafting the thing lagged out when i clicked on the augment i wanted and options moved and i got what i had no use for. not easy farming mats in a lag mess. wasted large mats because of lag. so mad right now i am ready to dis-ban my lv96 guild and delete my account. why play a game that cannot be played. "improve conditions of the game worlds" what a Aprils fools joke, you got pretty much everyone that likes this game to believe you.

Vallin

04-03-2016, 11:21 AM

4/3/16
Ork
FvS Evoker Shiradi etc etc
11:15am EST Khyber
10 man EN DoJ

UNPLAYABLE

failed - archons died - total lag lock/freeze frame

Raid is broken in current state. Will no longer attempt until fix is confirmed.

calibaan

04-03-2016, 11:33 AM

Server: Cannith
weekend 1.4.2016 - 3.4.2016

EN DOJ: LAG with 8 People ... LAG WIPE
EH L Shroud: Very Laggy .... Realy no Fun to play
EE Caught in the Web: Lag as its best ... we made it through a long time with lagging and stuttering ... Realy no Fun to play
EH Tempest and EN HOX: Lag lag

All in all very frustrating. I ask me why Turbine wanna the reports from player.
Its so easy: make a character by yourself and join the raiding scene on cannith or other server.
Have part of the great fun with lagging raids.

dopey69

04-03-2016, 12:20 PM

[QUOTE= you got pretty much everyone that likes this game to believe you.[/QUOTE]

i was so happy when there was talk of a server "upgrade" at last sweet jebus at last, the game i love was getting some love. Never entered my mind that it was actually going to be a downgrade.

turbine then posting that other peoples bad comps were lagging everyone out? wha? the only thing that changed was the server move but all of a sudden it was our faulty gear or IP servers again

cdbd3rd

04-03-2016, 12:35 PM

Wayfinder.
2-3 AM US Central time.
Made a couple solo runs through the Anniversary quest that were constantly hitching 2-3 seconds every 15-20 seconds. Level 13 and level 5.
Even just running in public instance was sticking every minute or so.

Silverleafeon

04-03-2016, 01:04 PM

Word on the streets of Khyber:

Quests ~ playable

Raids ~ depends on raid:

Chrono, and Von ~ ok
Thunderhelm ~ might have to reset a few times but doable
Shroud ~ bad laggy ~ might not finish
DoJ & MoD ~ not playable at all

Slayers ~ depends:

Orchard ~ see groups up
Thunderhelm ~ totally freeze if get out of point blank range of party
Stormhorn ~ ok
Gianthold ~ fairly good most of the time

Andu_Indorin

04-03-2016, 04:12 PM

1. Server - Wayfinder
2. Approximate Time - Saturday, Mid-afternoon; Sunday, very early morning, MST
3. Approximate location of your computer - Colorado
4. Quests/raids run - Korthos, Harbor quests; Guild ships and "low-level" public areas.
5. Difficulties run - Elite
6. Your character class - Druid
7. Number of players in the group - 1 plus mutt
8. Anything else you think we should know - With the lag situation as bad as it is on Wayfinder, a good time to catch up on favor. As reported elsewhere, game lags every two to three minutes, though the lag times aren't as bad as those reported in higher level content. What ever change made on Friday to Wayfinder should provide some clue as one or more causes of the problem, as lag on Wayfinder has been pretty much been a non-issue.

1. Server - Sarlona
2. Approximate Time - Saturday, late afternoon, early evening; Sunday, very early morning, MST
3. Approximate location of your computer - Colorado
4. Quests/raids run - Demon Web quests; later Underdark wilderness
5. Difficulties run - Epic Elite
6. Your character class - Druid
7. Number of players in the group - 3 to 5; later solo with mutt.
8. Anything else you think we should know - NO real lag experienced on my part. This suggests that Sarlona -- for comparison purposes -- is running closer to normal than Wayfinder. This does not, however, disregard above reports regarding lag instances in raids. It would be nice if all servers were lag free. :)

dunklezhan

04-03-2016, 05:49 PM

Over the last week:

1. Server - Argo
2. Approximate Time - Much of saturday morning UK time, last 2 hours just now, various other times generally evenings Uk Time (830-1100).
3. Approximate location of your computer - Northern England
4. Quests/raids run - no raids, FR heroic saga, last few days particular played high road and a bit of stormhorns. This evening high heroic Reavers explorers and L9 anniversary event, Tuesday with Guildies running L8 quests on elite
5. Difficulties run - Hard/elite
6. Your character class - cleric/fighter/Bard 1/1/16-18, Warlock 10, Rogue/wiz 2/16, Ranger 9, Barb 8
7. Number of players in the group - Usually solo or solo with hire, this evening with 2 others, tuesday with 3 others
8. Anything else you think we should know - In the scenarios I play lag is DEFINITELY better than it was prior to the last 2 downtimes. No question. Hands down better. Still choppy from time to time but these are micro-lags, teensy bit of rubber banding. I *did* die tonight in the anniversary event and when I looked I my soul stone was so far away from the mob that allegedly killed me I can *only* put that death down to lag - other than that last few seconds I didn't really notice any lag in that fight. I definitely thought I had got plenty far enough away, I saw the ogre telegraph his swing, I started running and my soul stone showed a pillar in between me and the mob when I died. Should've got a screenie but its not like it was a huge deal, I just rentered and carried on.

Absolutely no idea whatsoever about epics, raids or challenges.

Silverleafeon

04-03-2016, 09:07 PM

1. Server - Khyber
2. Approximate Time - Much of Sunday
3. Approximate location of your computer - SE USA
4. Quests/raids run - Raids listed below
5. Difficulties run - listed below
6. Your character class - fighter/pally 16/4, US
7. Number of players in the group - listed below
8. Anything else you think we should know -

Shroud LN X2 full party~ occasional lag in part one, was able to play thru it, lag at every chest, and often at the kill of every boss but only 3 seconds or so
Overall, good runs

MoD teaching run EN 11 players ~ lag upon entering each portal, not bad, occasional lag short but playable, long lag after boss died,
Overall good run

Tempest Spine LH x2 full party ~ lag spikes in first run, stayed back for awhile and recovered, second run completely unplayable simply followed and looted while party was not engaged in foes, all monster action made strong stutter lag and total overload (computer could not regain data).

DagazUlf

04-03-2016, 09:13 PM

1. Server
2. Approximate Time
3. Approximate location of your computer (East Cost, London, Tokyo, on a boat in the Pacific, alternate reality x87, etc.)
4. Quests/raids run
5. Difficulties run
6. Your character class
7. Number of players in the group
8. Anything else you think we should know

1. Thelanis
2. 9pm East
3. West Coast, Southern California
4. Spies in the House
5. Epic Hard
6. Warlock
7. Solo
8. Peristent Acid Fog that would not go away, multiple freezes, borked optional that could not be completed, all with what seems like great Network connectivity (according to the network icon).

The icing on the lag-cake, is the persistent AoE spells that do not go away until leaving the instance.

Now checking out Marvel Super Heroes 2016. Will keep you posted on the fun-factor and/or Lag issues with that game. Guildies seem to be slowly be migrating that way since they say it's awfully fun.

Sam1313

04-03-2016, 09:28 PM

My Lag Report for Sunday 4/3/16

1. Server - Cannith
2. Approximate Time - 2:00pm EST to 9:00 pm EST.
3. Approximate location of your computer - Lafayette, Indiana (Midwest)
4. Quests/raids run - The Wheloon Chain on a Heroic Character/ Farmed Grim & A Legend Revisited on Epic level Character.
5. Difficulties run - Heroic Wheloon Elite / Farmed Epic ^^^on Hard.
6. Your character class - Ranger / Epic Ranger
7. Number of players in the group - 1
8. Anything else you think we should know - Today was a good day compared to Saturday. I had little to no lag today.

Update: Logged back in @ 10:00 pm EST on Samyel and joined a Heroic Elite Shroud Group. Was really really bad lag through-out the entire Raid. People was locking up in place for anywhere between 1-10 seconds. Managed to complete the Raid but a lot of people had to use up resources. It was fun but could have been a lot more fun if the lag wasn't so bad.

IconicHero

04-04-2016, 01:55 AM

Played most of the day did a tr to start the day so got a late start questing!

From around 3pm - 5pm did vale quests with a group only experienced lag in one out the five quests dust lost a couple spiders to it not game breaking! After that leveled to 20 and since i am working on destinys did various explorers

Vale - np with lag at all
Wheloon- np with lag at all
Kings Forest- noticed this now since wed and fri downtime it seem like the instance doesn't fully load and you walk in place not being able to pass an invisible wall for those that have been around awhile this used to happen in gh when it was a new quest chain!
Stormhorne- same as kings forest not fully loading!
Location- Ohio
Server - ghallanda in case you missed the tittle
time frame on slayers 6-11 pm

Sadly no raids tried a couple times groups just aren't filling!

Vulkoorex

04-04-2016, 02:05 AM

1. Wayfinder
2. About 2am EST 03 April 2016
3. West Coast (NA)
4. Mask of Deception
5. Heroic Hard.
6. Barbarian
7. 3 in party group: Barbarian, Warlock, Druid.
8. Approximately 1-5 seconds of lag throughout the quest. Party wipe when faced against 2 monster Champions during a 5-10 second lag. Fortunately, my Barbarian was able to run to the rez shrine and then work back to pick up the rest of the party stones.

I have never seen this amount of lag on Wayfinder. It makes the game not enjoyable. I am starting to lose my patience with this lag problem. If it doesn't get fixed, I fear this will be the nail in DDO's coffin.

Micki

04-04-2016, 03:09 AM

Server: Orien
Time: ~2am gmt +2 Sunday morning April 3
Computer location: Sweden, Europe
Quest/ raid: Defiler of the Just
Difficulty: epic normal
My character: monk/ ranger/ cleric
Number of players in the group: 12
Anything else: 2 attempts with a full group in different instances, The raid was pretty much incompletable. The first attempt we lagged so much that we failed on the archons. Second attempt we got as far as the end fight, killed the snake, then lagged so we couldn't kill the boss and got bombarded to death, so wipe. The lag was on off freeze ups and complete choppiness throughout. Every action was delayed and spells weren't hitting.

My conclusion is that if one wants to complete this raid, one shouldn't have more than 7-8 ppl in the group.

Waaye

04-04-2016, 04:09 AM

Graphics are rendered on your PC. No "graphics" information is being sent across the web. This game works with real-time collision detection, when many other MMOs do not.[...]
That is good to know, Trudh, and it makes sense that the game world would be generated in the local machine. What confuses me is why I get, lag, stuttering, freezing, and rubber-banding when I am doing a quest solo with a hireling.

Earlier today I was unable to finish the Fleshmakers Laboratory with my L20 E0 archer and Klin Stegen. It went well until the room with five runes. My character was unable to target most of the elementals most of the time and they kept increasing in number until my character was blown down to the main level. After an hour of trying to operate all five runes I had to abandon the quest.

What information does my local machine need from the server to complete an ordinarly quest solo?

Necromisiek

04-04-2016, 06:07 AM

Server: Orien
Time: 22-23 GMT Sunday April 3
Computer location: Poland, Europe
Quest/ raid: LHoX
Difficulty: epic Hard
Number of players in the group: 12

Party has been lagwiped twice.

Sam1313

04-04-2016, 06:12 AM

Edwardt

04-04-2016, 06:50 AM

Server - Wayfinder
Approximate Time - Saturday and Sunday, 5am edt to 11 pm edt with a lot of long breaks
Approximate location of your computer - europe (Frankfurt node)
Quests/raids run - Thunderholme wilderness, Wheloon, Stormhorns, Vale
Difficulties run - elite
Your character class - Paladin, FvS/Bard/Rogue, Paladin/Monk, Bard
Number of players in the group - 1 (Saturday), 2 (Sunday)

Last week i wrote a couple bug-reports with collections of loc data where and when lag occured, but right now it doesn't make sense. The lag starts on the ship, while using the bank, crossing the marketplace, teleporting to eStar, running into the wilderness areas (and rubberbanding from there) and so on.
In the quests (no matter which) the lag itself hits not as long from it's duration as before the friday changes, but way more often (2-6 times a minute).
Quests like 'friends in low places' bugged somehow. For example the force field around the crests didn't go down after clearing the area of the camps.
Over all the game is not fun to play when the actions don't kick in when I hit the key button. Streaking is more a game of pure chance than skill and knowledge.
My plans of getting two levels and TRing this weekend went down to do half a level and waiting for another downtime to get this issue fixed.

Faltout

04-04-2016, 07:40 AM

That is good to know, Trudh, and it makes sense that the game world would be generated in the local machine. What confuses me is why I get, lag, stuttering, freezing, and rubber-banding when I am doing a quest solo with a hireling.

Earlier today I was unable to finish the Fleshmakers Laboratory with my L20 E0 archer and Klin Stegen. It went well until the room with five runes. My character was unable to target most of the elementals most of the time and they kept increasing in number until my character was blown down to the main level. After an hour of trying to operate all five runes I had to abandon the quest.

What information does my local machine need from the server to complete an ordinarly quest solo?
I don't know why you lagged in feshmaker's, or why you say the elementals increased in number when we all know their number is fixed, or how did you expect to operate all 5 runes alone without at least the help of the hireling. However, I can answer that last question.

You machine needs from the server what every client needs from the server when doing anything:
- monster locations and intentions (what spell/attack are they gonna cast or already casting)
- Your correct location (not the one your client is showing you at)
- effects happening in the quest (anything really) and their locations
- chat (general chat, effects, tells)
- Other player/hireling locations and what they are doing
- loot (chest openings, collectables, breakables, guild renown)
- any other event that may occur while you play (such as "now entering firewall"/"now exiting firewall" which is how you get the perma firewall bug if you miss the 2nd announcement)
And if all those are too much to send (like when other players are casting a ton of effects around you), you may get slight lag.

However, the server, to be able to send you what each monster does or how each effect affects each character/monster, it needs to decide on those things first and within a certain time frame (you won't wait forever till the server responds to your attack). If those things take more time to decide that this time frame, then the place will seem frozen while the server is calculating stuff. This means that the monsters are frozen as well. However, the server is not frozen all the time. It has brief moments when you can send in your actions and it will process them. But you have to send those actions through a connection and by hitting a button manually, while the monsters are already in the server. So, monsters will be half-frozen (meaning it will take them twice as much time to kill you) while you are trying again and again to register your action (which can range from fully frozen to one quarter frozen). And this is why some players say that monsters do not lag. But they do lag, just not as much as we do.

Robbenklopper

04-04-2016, 09:26 AM

Server is Cannith

Time was about 16.00h to 00.00h GMT on saturday the 2nd of April.

The whole day with questing was fun and lagfree. Then i decided to run DoJ and it was a mixed Thing.
1st attempt: We were a Party of 8, 2 Warlocks. The lag for me came out of the blue at the questgiver outside when "Meeting" the other partymembers. Thought no bad and entered. It became more laggy from the when the raid locks on and weren´t able to prevent the fallen Archons be defeated.
2st attempt: Went in, felt lagging hard from beginning, recalled. Both warlocks left the party
3rd attempt. Went in, felt lagging hard from beginning, recalled.
4th attempt: Everything smooth! No lag at all and finished without any Problems.

My guess is that it matters what Server your instance gets in, coz the same Party once got hard and the other time not anyway lagged.

Enoach

04-04-2016, 09:49 AM

Khyber
Saturday and Sunday - from 9AM PST thru 9PM PST

Legendary Shroud
Legendary Hard - Lag was bad in part one, couldn't find Keepers at times when they spawned

Legendary Normal - Lag got progressively worse, but this was part one where it got tougher as the weekend progressed.

Grandern_Marn

04-04-2016, 11:58 AM

1. Server - Orien
2. Approximate Time - 6AM EST Monday April 5th
3. Approximate location of your computer - Tokyo, Japan
4. Quests/raids run - Breaking the Ranks, A Break in the Ice, What Goes Up, Haunted Halls of Eveningstar
5. Difficulties run - Epic Elite
6. Your character class - Paladin
7. Number of players in the group - 6
8. Anything else you think we should know - Full group running on EE. Persistent lag at a mildly annoying level. Only one member died to what they said was due to lag but overall playable. At one point in HHoE we did have a 1 minute lag freeze when we were in the zombie spawn area where you have to grab the crest but all members survived.

Until this point I have been focusing on playing smaller groups at lower levels as I TRed a character a couple weeks back. This was the first dedicated end game content run I have done in a while and I noticed there is still a difference in playability. The lag seemed different to what lag we would get before the server move. I would equate it to a mild form of the rubber banding you encounter after the first part of the Shroud. At some points mobs would be off screen and then suddenly snap into view and vice versa.

Cordovan

04-04-2016, 12:08 PM

Thank you for the weekend reports. We're looking them over along with our own diagnostics and will be figuring out the next steps.

Gratch

04-04-2016, 01:41 PM

Thank you for the weekend reports. We're looking them over along with our own diagnostics and will be figuring out the next steps.

Ghallanda: Playing a few hours on Tues,Thurs nights I noticed almost no lag - back to pre-data-center move. Playing Friday, Sat, Sun nights for a few hours things felt like they regressed heavily (all in group lagging, aka server performance). Did you decrease the server pool or did the Friday "hotfix" muck things up or was it just weekend server built-up issues? (All of this playing was at midnight EST to 2 AM EST).

Undo what you did to Ghallanda on Friday please. Or redo what you did last Tuesday.

Starla70

04-04-2016, 02:01 PM

Argo Saturday night, lag was not all that bad. WE played from 3 until about midnight. My husband and I and 4 friends, ran the Lords of dust chain all 4, then did a VON 5 Eh then En. On hard there was more lag, the party was only 11, for Normal we had lost 2, so at ( it was pretty much only the brief lag, as in you miss a step and maybe go back a couple but it cleared quickly. Sunday the lag was worse, in anything we did it caused issues. Tried DOJ oh normal because of lag issues, it was so bad we could not complete again 94 out of 4 times in the last week). Tempest spine was rough at times, it happened even in corridors with few monsters if any. We did complete, but in about 20 more minutes then what we usually could do it, all lag related. Next we went to LHound, on normal since we knew lag was bad.

That was horrible, it started fine we had 10 in party. WE started to go around the outside, lag started, not real bad at firstm, but by the time we had the 5th stone, it locked up. We could all talk to each other, but no one was moving. It got so bad, even the monster lagged. After no one moving for about 15 minutes, we decided to release. One guy could not release because he had just died 5 times, no raises, no clue how that happened. We had a couple of people end up on their ships, I ended up in evening star, (I am bound to my ship) one ended up at the Hall of heros fate spinner, overall it was just weird. Several had to quit the game to get out. So most of us called it a night. It just isn't worth that.

Waaye

04-04-2016, 02:40 PM

[...]Could it be that the Wind Elementals in Fleshmakers has the same code as Blur or Displacement?
Thanks for the pointer, Sam1313, it is good to know that dispelling buffs from the mobs can reduce some of the problems. As far as which code is common to what function I simply do not know. It has been many years since I coded anything and most of the details about DDO's software remain unpublished.

I don't know why you lagged in feshmaker's, or why you say the elementals increased in number when we all know their number is fixed, or how did you expect to operate all 5 runes alone without at least the help of the hireling.[...]
Oh no, my mistake, I did not clarify I meant Klin Stegen the hireling and not the real life person. Before starting on the runes Klin, his summoned Hezrou, and I first eliminated all of the elementals in the area. Then I directed Sten to operate the first rune while I operated two of the three at my end. After turning to face another rune I instructed Klin to get the other one at his end. Sadly, by that time more elementals had arrived over by the crystal pillars and one of them would always come over and blow my character off of the walkway, every single time. That always happened before I could operate the runes and there seemed to be no way to get back up to the upper level before the runes reset. At one point I was going to summon a Gold Seal Shadow in addition to Sten but then I realized that there was no chance we could defeat the boss at the end even if we got past the runes. So, I quit without saving and went to bed kicking myself for buying more TP with real money back in December. What was I thinking?

However, I can answer that last question.[...]
That is good and interesting information but where did you get it? Are you a DEV?!

Silverleafeon

04-04-2016, 02:59 PM

First I would like to say that my original TRacert had a bad time out at #5 spot, and the Tech people eliminated that, giving me better lag situation than u29, for that I thank you.

Word on the street, if you want to Khyber doj, 6 man and before 2 pm is best attempt.

Some very late night Khyber flagging (was almost at level cap)
Time 2:30 ~ 4:30 am Sunday 4/3/16
SE USA
Build fighter 16/pally 4 US tank using cleave/LD attack cycles {deep gnome (last PL needed)}
EH DoJ flaggers
EH Madstone
EH Tor
HE Cannith flaggers
Typical party size = 5 players
Zero lag issues ~ was 0~3 other epic lmf during whenever I posted mine, took anyone.

Also emptied TR cache within 10 minutes which was very nice (quicker than typical)

Silverleafeon

04-04-2016, 03:04 PM

6. Your character class - Druid
.

Curious, season's herald or melee wolf?

Faltout

04-04-2016, 06:04 PM

That is good and interesting information but where did you get it? Are you a DEV?!
Um, no. I just answered the question:
"How can the client show us what is happening in the game and how can the client not cheat the server?"
As long as your answer is not "magic", by answering that question you logically arrive at how I said things work.

And of course it helps to also observe some extra details like the connection data when not fighting and when fighting, the rubberbanding and why it happens, some other bugs related to the connection (like the perma firewall bug or the bug when you click an ability and doesn't fire but goes on cooldown and then you click again when on cooldown and it goes off) and you get a pretty good idea how things work without needing to be a dev. Just observe and put the puzzle pieces together.

azrael4h

04-05-2016, 12:13 AM

Ran some of the party today followed by a string of LN HoX, LN Shroud, LH TS. Khyber. Started about 5pm (when I logged in), gave up after 10:30.

Party (L24-25 characters running at L30) was fine. Little lag, but there's also little going on there. Made multiple runs before one of the members mentioned needing to run some raids. We had to flag another for LShroud, which we did by running Heroic TCtS and CD.

LN HoX was ran around 7, first run we lagged completely out and wiped. Went in a second time and managed with little lag. Most lag occurred when red/orange names spawned.

LH TS was next, probably around 8 or so. We had several severe lag spikes, notably when the red named Drow spawned in.

LN Shroud started around 8:30 or so. Maybe a bit later, I don't remember. On occasion we didn't lag. We started lagging when the portals spawned, kept lagging more when the portal keepers spawned, and yes, we even lagged when the next batch of portals spawned. As usual, we locked down when we tried to loot the chests. Then lag cleared up and we marched into part 2. There, we were fine up until we activated the red names. Afterward, we remained lagging out until we somehow, by accident I think, convinced the server that we were indeed hitting the crystal after killing the mobs. Part 3 was probably the best part, other than discovering that we had a few people who had never ran the raid before, even on heroic. Part 4 we gave up on. After the first round, whenever the idolators spawned, it basically became a slide show. I could watch them heal, but they wouldn't take damage but once every minute or so. By which time, Harry was back at full health again, and the blades were closing in. After 4 rounds, we simply ddoored out.

A common theme I've noticed is that mob spawns, in particular bosses and sub-bosses as well as those which have special effects going (such as the healing beams in part 4) cause the most lag. It is worse in Epic/Legendary, where there are more and more powerful effects going on.

During times of lag, I checked the network status icon to see if I was getting any packet loss. None ever showed.

Waaye

04-05-2016, 01:28 AM

Um, no. I just answered the question:[...] by answering that question you logically arrive at how I said things work.[...] you get a pretty good idea how things work without needing to be a dev. Just observe and put the puzzle pieces together.
Thanks but there is large difference between human "logic" and the logic of the machine. A DEV would know the difference and their answers would probably be correct. Lay people, on the other hand, may assume human logic applies and give sensible sounding but completely wrong answers. Normally I give posts by system types more weight than lay opinions.

Faltout

04-05-2016, 07:07 AM

Thanks but there is large difference between human "logic" and the logic of the machine. A DEV would know the difference and their answers would probably be correct. Lay people, on the other hand, may assume human logic applies and give sensible sounding but completely wrong answers. Normally I give posts by system types more weight than lay opinions.
Baaaah, I had a large answer writen but completely erased it because it's the wrong thread. Cliffnotes: completely wrong about human logic being different than computer logic. What do you mean "posts by system types"?

Eth

04-05-2016, 10:57 AM

Baaaah, I had a large answer writen but completely erased it because it's the wrong thread. Cliffnotes: completely wrong about human logic being different than computer logic. What do you mean "posts by system types"?

"OR" is pretty different in human and and computer logic (with the human "OR" being what "XOR" is in computer logic). ;)

Cordovan

04-05-2016, 11:27 AM

If you are on Argonnessen or Sarlona, please tell us about your current game experience.

Jbo335

04-05-2016, 11:38 AM

If you are on Argonnessen or Sarlona, please tell us about your current game experience.

I am on Wayfinder and it is TERRIBLE. Just Stop-And-Go play possible. Again my question: is anybody working on fixing the broken Wayfinder server?

IronClan

04-05-2016, 11:56 AM

Not Argo or Sarlona but worth chipping in:

whatever settings Thelanis is currently set up with are really bad.

LH TS at 2AM with 7 people and almost nothing else going on on the entire server, (seriously very few people playing) lag and rubber banding through the whole thing completed but still an atrocious gameplay experience.

Next we tried short manning a Shroud and figured there was no chance to complete on LH with the lag we had just had (TS is more forgiving because players are not bunched together in the "parts") so we did LN, and lag slogged our way through.

Maudib_360

04-05-2016, 12:17 PM

Sarlona
Soloing Wiz-King and Spies (logged out after this as I could no longer tolerate the lag)

Constant stop motion, rubber banding, and not registering of hotbar abilities. Worse than prior to the restart today which was in turn worse than the restart last week (Wed. maybe?).

C-Dog

04-05-2016, 12:28 PM

...whatever settings Thelanis is currently set up with are really bad.
Sunday (ballpark 4 PM Pacific??), tried a lowbie alt solo (w/ a Barb hireling) in "Dirty Laundry" Elite - rubber bands, jumps, unplayable.

Specifics: Tried to run up ramp, t-ported to directly below landing again and again. Tried to jump off upper level to lower, found myself back at top. Stood next to what's-his-face (archer) to protect him, and suddenly a champion appeared over his dead body, working me over - never knew what exactly happened to hireling, but he was announced dead then as well.

I had just run it twice (on Normal/Hard) without a single hiccup.

<shrugs>

Faltout

04-05-2016, 01:47 PM

Khyber
Past few days experience:

EE CitW
Started with 6 people, went up to 11, stopped there. Lag was not bad when we only had 6 people but got unbearable when we went to 11. We had already finished with 1st lolth fight and were heading to 1st artifact. After a tough freeze we played it very safe from that point aggroing only small amounts of monsters and letting priestesses sacrifice stuff so we wouldn't need to get near them (and aggro more).
It went pretty smoothly with that tactic (still had a small freeze for no reason when the last bebelith 2 islands before the last lolth island reached 40%).

EE FoT
Party of 11. Leader chose the instance i2052. Raid had no lag except when pairs were killed (which we fully anticipated every time). We were raiding during off hours (early afternoon EST) if I recall correctly

EE Necro
Party of 6 usually. (no warlocks) As the leader, I made the party use aggro management. We ranged monsters, drawing them away in small groups. We were lag free, except one time when a new member that joined in ghosts got tired of playing it safe and aggroed too much. We all had lag, he died and he did not repeat the mistake (also dropped after ghosts).

LE To Curse the Sky
Party of 6. (leader was a warlock) We went in, buffed and started by fighting all the initial monsters. We completely freeze for several minutes while some of us are trying to run away from the battle in fear of our lives. Warlock leader was disconnecting while monsters beat on him but he wouldn't die. We kept seeing his health bounce until he eventually died and disconnected. When that happened, lag went away. 2 of us had taken cover and were still alive so we raised the remaining party members. We started going towards the monsters again, but started lagging again before reaching them. Monk says "that's enough" and disconnects. Rest of us are lagging (but not frozen) and trying to kill 3 abishai that were left from the initial battle. When last abishai is dead, lag clears up only to come again a bit later. While we were rubber-banding, warlock comes back. Another paladin also gives up on the lag and DCs. The warlock releases and as soon as he does, lag clears up. We continued the quest the 4 of us (bard, pally, warlock that re-entered, pally). For the rest of the quest we had no lag, except when we got a yellow alert at some point. We were using lag mitigation tactics by turning off most auras (that were present in the initial battle) and aggroing only small amounts of mobs at the time (the alert was a mistake).

You should also know, that in all those runs we had lag when renown hit but I don't mention it with the other lag.

Kristii

04-05-2016, 02:18 PM

I'm not on Argo or Sarlona, but I'll tell you that on Cannith, lag-fail in some raids seems to be completely a matter of luck. Worst ones are DoJ, L shroud, and MoD. I've now lag-failed DoJ with 6 and 7-man parties 4 times. Most of those parties were around 12 noon EST. The fact that I have to shortman raids because of lag is already bad enough. The fact that they lag fail even shortmanned is unacceptable.

Cleanincubus

04-05-2016, 02:20 PM

I won't even try grouping with other people, let alone a raid on Ghallanda. After the last test changes I rubberband every few minutes, while soloing. Doesn't matter if it's peak evening/night hours for the server, or if it's during the morning/afternoon. It's the same.

Cordovan

04-05-2016, 02:22 PM

We have two things in the works:

1. We may do the change made today on Argo/Sarlona to the rest of the worlds.
(depending on what if any impact it has; it is probably a benefit.)

2. Looks like we may have a hotfix-style patch we're working on to squash another out-of-control stacking enhancement bug with barbarian.
(stay tuned)

Splunge

04-05-2016, 02:49 PM

We have two things in the works:

Any word on the lag that happens when you kill something that gives you renown?

Cordovan

04-05-2016, 02:54 PM

Any word on the lag that happens when you kill something that gives you renown?

We're working one step at a time to improve things, so sorry, but not at the moment.

Enoach

04-05-2016, 02:55 PM

UurlockYgmeov

04-05-2016, 03:04 PM

Drwaz99

04-05-2016, 03:19 PM

I play on Argo and I can't convince any of my guildmates to come here and post anymore. They are frustrated with the lack of specific communication and seemingly lack of progress. They've just been worn down and don't feel like it's being taken seriously. Can't say that I blame them.

Andu_Indorin

04-05-2016, 03:26 PM

I just ran a quick performance check following the Sarlona server reconfig:

1. Server - Wayfinder, then Sarlona
2. Approximate Time - Monday, noon to 1:00 p.m. MST
3. Approximate location of your computer - Colorado
4. Quests/raids run - Cerulean Hills: Where's Theres Smoke, the Captives
5. Difficulties run - Elite
6. Your character class - Druid
7. Number of players in the group - 1 plus mutt
8. Anything else you think we should know - Lag situation on Wayfinder remains just as bad as it has been since Friday's "fix". Of course, no surprise there. On Sarlona, running the same quests, performance seemed "choppier" than usual. No real instances of freezing-up lag, but a consistent behavior of what I would describe as "micro-lags", as if every 20th frame or so is skipped. Don't know how else to describe it. [Negative evaluation deleted; further play suggests my computer needed more coffee.]

OrtRestave

04-05-2016, 03:35 PM

From Sarlona:

Compared to yesterday it seems much improved. Yesterday, I did a run of Sleeping Dust and both in the vale and the quest instance there were noticeable though not crippling spikes of maybe a couple hundred MS of lag happening every few seconds. Today I ran Sleeping Dust again, and this has almost disappeared--there was noticeable latency during one of the bat encounters, although that could have just been a more noticeable amount of lag due to how much bats move.

Kulothar

04-05-2016, 04:53 PM

If you are on Argonnessen or Sarlona, please tell us about your current game experience.

Lag has been MUCH better on Sarlona but still some stutter, warp and pause after a while in a quest. Still seems to be linked to guild renown:named killing or quest goal completion and mass spawns. I haven't had time to see if it was still linked to enhancement/special attack use like before (on another toon).

Gratch

04-05-2016, 05:22 PM

2. Why is it taking so long?

As part of our move to the new data center we updated some architecture to modern operating systems and virtualization technologies. In some cases adjusting the old code to run in this new environment has added additional challenge.

I realize VM's allow you to do things like share fixed coding pages and reduce overall memory size of multiple servers on one machine by a lot. But I don't recall VM's ever winning latency or performance prizes. Any chance you can ditch the VM's and put the servers on the raw hardware OS on a few worlds just to try things out?

Virtual = Slow. Stop being slow.

At this point I'd pay a VIP++ price for a notSlow server for raiding.

Katanauser

04-05-2016, 05:55 PM

Lag has been MUCH better on Sarlona but still some stutter, warp and pause after a while in a quest. Still seems to be linked to guild renown:named killing or quest goal completion and mass spawns. I haven't had time to see if it was still linked to enhancement/special attack use like before (on another toon).

And please turn off forever the "reminders" of this festival or that event. Every time they trigger--- big hickup in lag.

I played Monday on Epic in Storm Horns. Still lag spikes for reasons others have noted. Played but didn't enjoy it as much as before.

And Turbs, when I have to click logoff 3 times to get it to take, you've taken the client side philosophy thing too far. Waiting to update all the "valuable" info takes too long.

Lag also seems to occur around inventory/ banking/ bags/ collectables interaction for me. I've seen instances freeze for as much as 60 seconds at the bank in the harbor.

Sam1313

04-06-2016, 02:24 AM

My lag report for Tuesday 4/5/2016

1. Server - Cannith
2. Approximate Time - 5:00pm EST to 11:30 pm EST.
3. Approximate location of your computer - Lafayette, Indiana (Midwest)
4. Quests/raids run - The Lords of Dust chain. Wheloon Chain
5. Difficulties run - Heroic Elite.
6. Your character class - Paladin/Rogue
7. Number of players in the group - 3
8. Anything else you think we should know - No LAG! I didn't experience any lag the entire time I was gaming. Eveningstar seemed a little glitchy but it has always been that way for me in Eveneingstar.

mikarddo

04-06-2016, 02:45 AM

Timezone CET (GMT+1)
Location: Denmark, Europe

8pm-11pm:
LH TS (6 man), LH HoX (6 man), LN Hox (5 man), LH Shroud (7 man), EN MoD (4 man), EN DoJ (4 man)

Small lag spikes throughout with a with moderate onces in particular when a boss was killed. Nothing entirely cripling but definitely overall worse than before the datacenter move - and thats running shortman and not on highest difficulty.

Playable and reasonably fun to play but certainly not acceptable and very certainly something that would turn new players away instantly.

the_dark_one

04-06-2016, 10:40 AM

Server - Wayfinder
Approximate Time -Thursday, Friday, Saturday ,Sunday, Monday and Tuesday
Time- different between 11 am - 3 am CEST with breaks.
Location - Europe Germany

Raid/Quests.- DOJ, Deathwyrm, Fire Peaks, Crucible, Curse the Sky, Epic Orchard Chain,
Wizard King, Spies in the House, Korthos Quests, Deleras Graveyard Chain, Jungles of Khyber, Xorian Chiper, A Explosive Situation, Stand the Ground, Dirty Laundry, TOD, Reavers Fate.

Difficult- Epic: Elite, Hard, Normal, Legendary Hard... Heroic: Elite, Normal and Solo.

Your character class – Druid/Cleric, Ranger/Fighter

Number of players in the group - Raids 10/12/2... Normal Groups 2/6, Alone.

Anything else you think we should know :
I tried different Raids, Quests and difficults in group and alone, to see if it impact the lag. But no difference always the same lag. Almost every Minute- unable to move on for a short time. Even in Public Areas.
Its really awful since Friday.

In Inferno, everyone got frozen for some minutes, as the whole party were in the air on a portal.
It was a bit different as the movement lag, it took longer and the enemies were able to hit us.

On Thursday we got beside the Raid lag Problems in Deathwyrm , no Phylacterys to destroy on the shadow side, there were none in the rooms. A GM had to finish the raid for us.

PaulKorin1967

04-06-2016, 12:20 PM

Yeeehaw

04-06-2016, 03:40 PM

Ran 2 quests solo on wayfinder. Epic Normal Jungle of Khyber and EN Spies in the House. Both had really bad lag all the way through the quest. Would not go more than a minute - A MINUTE - between lag stopping the game freezing the screen. Takes about twice as long to finish each quest due to the lag. And this is on Wayfinder server - the least populated server in the game.

While I am sure that turbine is spending some hours on this issue it does not seem to have any real effect to me. Especially when we start talking raids. Every single raid I have tried in the last week or two has been either a failure or it takes at least twice as long to complete if you are lucky enough to be allowed to finish before the lag wipes the party.

So after thinking that turbine was actually spending time on this issue I see an update about this: 2. Looks like we may have a hotfix-style patch we're working on to squash another out-of-control stacking enhancement bug with barbarian.
(stay tuned)

So a hotfix for barbarian stacking enhancement bug? Really? This is a pressing issue right now? I can just imagine the discussion at turbine...

"Gee, I know people are up in arms on this so called lag issue but my god! There is a stacking enhancement bug on the barbarian class. Pull all the people we got on lag issues and get them on this STAT! If this goes another day it will break the game!!!!"

Like the enhancement stacking bug is even going make any difference in the face of this neverending lag. You got to be able to play the game before you can take advantage of any exploit you guys think is there.

Krelar

04-06-2016, 03:48 PM

Rog

04-06-2016, 03:57 PM

If you are on Argonnessen or Sarlona, please tell us about your current game experience.

thnx for doing this. going though a decade of code has to be painful. asking for player feedback talk about opening a can of worms.
keep grinding your get it.

babygirl692

04-06-2016, 07:23 PM

We have been working since moving DDO to a new data center to optimize in-game performance, and have additional work to do. We have heard from too many of you about lag and other issues, so we took steps this week to make some improvements. We expect these improvements to have some impact, but not "solve" lag in-game. We will continue to work in the coming days and weeks to make further adjustments.

Some answers:

1. What's being done to resolve these issues?

We are implementing new network connections and adjusting our main networking backbone. Additionally, we are troubleshooting server-side configuration changes.

2. Why is it taking so long?

As part of our move to the new data center we updated some architecture to modern operating systems and virtualization technologies. In some cases adjusting the old code to run in this new environment has added additional challenge.

3. What is happening in the next few days?

We will be migrating select networking components, and make additional configuration changes to servers. When these efforts require downtime, we'll let you know.

well i stoped playing cause every time i log in i lose connection so i try and try and try again same thing all the time its not my internet and its not my computer so its really hard to play ddo when i'm having trouble logging in i have been play since january of 2015 an when ddo did their 10th Anniversary i started a new toon on cannith and Baudry Cartamon didn't give me my Small Collectables Bag the new toon is name Babettte Moonshadow

knightgf

04-06-2016, 08:55 PM

Worst. Anniversary. Event. Ever.

Malvontae

04-06-2016, 11:28 PM

2106-04-06 16:00-19:00
Server Wayfinder
18druid/2rogue ( wolf form combat, using melee wolf specials and occaisonal firewalls)
Storm horms - single person with hireling, any combat with more than 3 monsters experiences pauses( 3-5 seconds no activity, then combat spam to catch up, then pauses again)/ Stuttering in movement 2-5 seconds of no movement then can move for 3-4 seconds
Wheloon prison - single person with hireling, any combat with more than 5 monsters experiences pauses( 1-3 seconds no activity, then combat spam to catch up, then pauses again). Very little movement stuttering

Sam1313

04-07-2016, 12:22 AM

Lag report for 4/6/16

1. Server - Cannith
2. Approximate Time - 10:30pm EST to 12:00 am EST.
3. Approximate location of your computer - Lafayette, Indiana (Midwest)
4. Quests/raids run - The Missing.
5. Difficulties run - Heroic Elite.
6. Your character class - Paladin/Rogue
7. Number of players in the group - 1
8. Anything else you think we should know - I only experienced Lag in the public instances and even then it was very little. I did not experience any lag in the quest.

Waaye

04-07-2016, 02:42 AM

[...] What do you mean "posts by system types"?
There are three kinds of people in the world, computer hardware types, computer software types, computer users, and people that do not use computers of any sort. Um...wait...that is four types. So there are four kinds of people in the world...

Anyway, the first two types grouped together are known as system types. Computer users, or just "users" as they are usually called by system types, often give bad advice based on their misconceptions about what is going on inside the boxes. Users' wrong answers are less than worthless because it will take their victims a considerable amount of time just to reach complete ignorance again. Good information saves time and that is why I give more weight to posts by system types on technical threads like this. System types may be wrong but at least their opinions are consistent with how the boxes actually work.

Faltout

04-07-2016, 09:29 AM

There are three kinds of people in the world, computer hardware types, computer software types, computer users, and people that do not use computers of any sort. Um...wait...that is four types. So there are four kinds of people in the world...

Anyway, the first two types grouped together are known as system types. Computer users, or just "users" as they are usually called by system types, often give bad advice based on their misconceptions about what is going on inside the boxes. Users' wrong answers are less than worthless because it will take their victims a considerable amount of time just to reach complete ignorance again. Good information saves time and that is why I give more weight to posts by system types on technical threads like this. System types may be wrong but at least their opinions are consistent with how the boxes actually work.
Ah, so I didn't really need to justify what I said in case I was wrong. I just needed to slap a "I'm an electrical engineer and my jobs vary from creating software, testing, creating system core code in linux and developing parallel processing programs" at the end of my post. Then, even if what I said was complete **** like "I told you Turbine to look at the network configurations in at the subnetwork <something> because packets get dropped there" or "Ok, from previous experience that specific type of VM has those kinds of problems and you should look into it", you would have totally believed it.

So, while I'm indeed one of those "system types" you say, I'd never use my resume to defend something I'm saying. Even a non-system type can have very useful insight in how something works as long as they have some knowledge and they are clever enough to make deductions. If something I say does not seem true, provide arguments of why it isn't instead of asking "are you a dev? you don't know ****".

Certon

04-07-2016, 04:30 PM

My biggest problem with the data center move is that the number of mobs that cause noticeable lag has gotten fewer in number. Before, if there were a red alert in a dungeon due to mob aggro, it wouldn't lag at all. Now it seems even at yellow alert, I can be bogged down by lag so badly that my toon is dead long before it registers on the client.

It wouldn't be because these virtual clients are running in aggregate on the same server, are they? That'd be a cost cutting measure instead of a game optimization measure, and it is in line with End-of-Life system maintenance protocols, which will definitely get me to jump ship.

Steve_Howe

04-07-2016, 04:57 PM

1. Server - Khyber
2. Approximate Time - 8:30 PM - 9:30 PM PDT on 4/6/2016
3. Approximate location of your computer - Near Colorado
4. Quests/raids run - Tried a Legendary Shroud and a Legendary Tempest Spine
5. Difficulties run - LH for both
6. Your character class - Warlock for the Shroud run, Cleric for the TS run
7. Number of players in the group - Full group (12) for Legendary Shroud, 8 for Legendary Tempest Spine
8. Anything else you think we should know - The lag was so bad in Part 1 of the Legendary Shroud, we failed because we couldn't kill the portal keeper. This is the FIRST time in MANY YEARS that I've been in a group that's actually failed a Shroud in Part 1. The lag in Legendary Tempest Spine was also so bad at the Atchkar fight that people just gave up and left. By the time I finished out of TS, I was just so demoralized, I logged out of DDO for the night and got in bed and read a book.

Zephea

04-07-2016, 05:06 PM

Server : Ghal
Time : 8th April, 4.40pm EST
Location: SE Asia
In-Game Location: mailbox Eveningstar, single instance
Activity and Experience: on for approx 10mins, lag for 30 sec unable to move or do any action while at the ES mailbox, typed /tell response buffered but delivered after lag spike. was unable to detect if was affecting other characters nearby.
Character : level 15 sunelf pure cleric

kalecii

04-07-2016, 10:49 PM

severe lag, 9:48-10:04pm , cannith server class: barbarian, quest: devils assault

game unplayable

here's my tracer

C:\Users\Owner>tracert gls.ddo.com

Tracing route to gls.ddo.com [198.252.160.23]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms dslrouter.netgear.com [192.168.254.254]
2 15 ms 16 ms 16 ms adr02.prtg.in.frontiernet.net [74.42.148.214]
3 20 ms 20 ms 21 ms ae8---0.car02.ftwy.in.frontiernet.net [74.42.150
.41]
4 25 ms 27 ms 28 ms ae0---0.car01.ftwy.in.frontiernet.net [74.40.1.3
3]
5 25 ms 25 ms 25 ms ae5---0.cor01.chcg.il.frontiernet.net [74.40.2.2
05]
6 24 ms 25 ms 24 ms ae0---0.cbr01.chcg.il.frontiernet.net [74.40.4.1
38]
7 25 ms 28 ms 25 ms 206.111.2.148.ptr.us.xo.net [206.111.2.148]
8 47 ms 47 ms 47 ms vb2001.rar3.chicago-il.us.xo.net [207.88.13.130]

9 51 ms 46 ms 46 ms te-4-1-0.rar3.nyc-ny.us.xo.net [207.88.12.169]
10 66 ms 69 ms 59 ms 216.156.16.133.ptr.us.xo.net [216.156.16.133]
11 48 ms 49 ms 47 ms 205.197.230.6
12 59 ms 78 ms 81 ms border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73
]
13 110 ms 103 ms 106 ms turbine-14.border1.nyj001.pnap.net [70.42.39.234
]
14 * * * Request timed out.
15 48 ms 47 ms 47 ms 198.252.160.23
16 67 ms 59 ms 89 ms 198.252.160.23

Trace complete.

C:\Users\Owner>

Sam1313

04-08-2016, 12:33 AM

Lag Report for Thursday 4/7/16

1. Server - Cannith
2. Approximate Time - 9:00 pm EST to 12:00 am EST.
3. Approximate location of your computer - Lafayette, Indiana (Midwest)
4. Quests/raids run - Devils Assault - Grim and Lagget - That thing that crawled from the Tarrasques doodoo that we call lag
5. Difficulties run - Heroic Elite.
6. Your character class - Paladin/Rogue
7. Number of players in the group - 6
8. Anything else you think we should know - The most severe lag started exactly at 9:48 pm EST and lasted until 10:04 pm EST. I don't know if this was server wide but it happened while I was in a guild party running Devils Assault on level 18.

I would rate Cannith as unplayable at the moment.

JOTMON

04-08-2016, 08:54 AM

Having more instances generated in public places will decrease some lag, have 3 or 4 instances regardless of how many people are online will decrease lag in public and quests areas, as the quests are situated from the public areas, due to trade/advice chats. disabling these two chats in quests will also decrease lag because they will not interfere with the transfer rate. The game only needs to update the people in the party, not everyone who is in the public area where the quest came from.

or will it..
If the overall resources are not there to support it then even smaller instances will suffer.

I am still seeing lag standing by myself in my own instance in the cargohold on the guildship(no other guildies on at the time)..
..not even doing any intensive or interactive activities, just sorting personal inventory checking consumable levels to see if I needed to restock supplies between quests.

Anything less than near lag free should be unacceptable to anyone, not even DDO should be happy with any instances of lag..

The server migration was supposed to improve the lag problems from last year, not make them worse then bring it back to pre-server move bad and be happy it is only a bit worse than it was before the move..
While we would expect some short term transition pains, the migration is supposed to be a overall improvement to the lag we had with higher population levels and an active raiding community.

Greetings!

It’s been extremely busy and fun for us here on the DDO team this year and we feel the time is right to provide an update on some of our plans over the next few months.

We’ve made some excellent strides to reduce lag and improve stability, and we are continuing to work towards these goals. One of the larger projects that we are working on is a transfer of our game servers and other hardware to a new data center. The new facility will provide both Dungeons and Dragons Online and our friends over at The Lord of the Rings Online with more stability, greater CPU power, and a better networking capability. This will complement our ongoing efforts to reduce lag. It’s a big project and as the year progresses we will be working toward a date where we will migrate to the new datacenter.

~snip~
Robert “Severlin” Ciccolini

maddong

04-08-2016, 03:03 PM

I was on at that same time on Sarlona last night. We ran four legendary raids with full raid parties: LH tempest spine; LN HOX, LN Shroud and then LH HOX.
It seemed fine. There were 2seconds freeze when monsters and bosses died at the end but nothing unplayable.

I bet whenever you gain guild renown every person in your guild has to have every item in their inventory checked to see if you have the right guild level to equip it (like the old umd lag). If you are raiding with multiple guild members then it would do the same check 12 times if you had 12 people in your guild that gained renown at the same time.

Rhunellin

04-08-2016, 04:14 PM

LN shroud has just been finished on Orien.

Lag all time and in critical moment at :

round 2 => fail destroy crystal because big lag when all 4 boss killed.
round 3 => fail puzzle completion (move and lag) and die because of rainbow.
Last round => sometimes no lag

I suggest for stop lag => no future raid content and close all raid. The kind of thing that you know how to do the best rather than to solve a problem.

You are killing your own game, gratz.

Thoggy

04-08-2016, 07:46 PM

Hi again.

K-world is totally lagged out right now. Stuck in shop for 5 minutes....and now free!

So still getting lag spikes but can move again. Going to try some quests in group.

In central US.

Silverleafeon

04-08-2016, 08:16 PM

Khyber
Various times
Shourd LN
Full Group
Fighter 16/Pally 4

Player using Ozze bow plus summons, lag increases significantly over typical runs w/o summons types.

spinks

04-09-2016, 05:23 AM

April 8th, 8pm GMT+1, Sarlona

LHoX - Normal
Cleric 20
12 people
Some lag moments, some worse than others, I died in one of them, luckily self rez worked
Completed, usual end of raid lag with chests

Playable.

8.45pm GMT+1

Caught in the Web - Normal
6 people
Ranger 12, Pal 6, Rogue 2
Lots of laggy moments, hitting but nothing happening, spell casting delays (10 secs for a heal to land)
Completed, far worse than before DC move.
Playable but not fun

I do not consider this an acceptable level of service for my subscription (12 months paid in advance).

zaphear

04-09-2016, 08:53 AM

It's almost like they WANT people to stop playing this game......like they're pushing us to another game, maybe they'll release DDO2 soon or something.

Until then... this lag as absolutely NOT acceptable. Just logged into Thelanis and ran Subversion, it was an absolute ****show with the lag.

Elsbet

04-09-2016, 12:06 PM

Argo
Now (12:04 p.m.)
Stupid lag from hell. 5 minute load screen. Jump took me 200 feet in the air and I hanged there for a minute. Couldn't move at all for 3-4 minutes.
Logging. Going to the grocery store.

Bimbelbo

04-09-2016, 01:08 PM

Khyber
10:00 (GMT-4)

DotJ

5 attempts with 8 to 12 players all failed due to massive lag.

Massive player frustration included of course.

You've got a serious problem there guys, beacause nobody will pay your 'AAA' company's employees salaries, if noboy is going to play this mess of a game any longer.

Silverleafeon

04-09-2016, 05:32 PM

I decided to list the canyons of divides in DDO:

Solo vs Group play

Endgamer vs Reincarnater

Strong internet vs Average internet quality

Zerger vs Flower sniffer

Raider vs Quester

Melee vs Caster fan

Must of these have been discussed elsewhere, but I am going to focus on the Quality of internet canyon.

I can see now that as I am logged into the internet my connection gets worse as time progresses,
and that can very likely be blamed upon having my IP address rescrambled (making the need to restart my internet to adjust).

However whether I am able to improved my internet or not, there will remain a group of DDO players that
have less good internet.

As we see the lag fixes slowly improve from the data center move, players get more bold in their raiding choices.
People start trying LH.
People start filling groups up to 12 players again.
People start using tree form, auras, summons and the like.

For a player with high quality internet, this does not present too big of a problem.

For a player with lower quality internet (despite buying the best possible internet options), DDO is approaching the point
where those of us who have resided on the edge of playability no longer can function with the new networking stresses.
What I am talking about is total ability to move
with complete disconnection of current locations of other players, portals, monsters, and treasure chests.
If you can guess where a monster is, you might can hurt it, but its not visable on your computer screen.

This sort of things greatly increases with full raid groups and various lag related increases.

So, those in my position could start a revolution encouraging the Devs to decrease things such as raid part size,
however this would be in direct conflict with the high internet quality group of people who would prefer to keep the size at 12.

Likewise, discouraging others to not use their Ozze weapons inside a lag prone raid is again promoting conflict of groups.

The demands of network quality continue to increase for DDO, and this pushes some players over the edge from
playability to unplayability, but should those players limit those more fortionate?

And is it fair for a raid leader or other to accuse someone in a unplayable condition of piking when they want to participate,
and even warned the raid leader that a full party might result in such?

On another note, I am really enjoying have two computer screens to use, fun to play Civ III and watch a movie at the same time.

Probably my last post on this subject, the devs have definitely heard by now:
In plain English, consider reducing raid sizes?
See what my Internet Provider can come up with game quality fixes.
Starting with a static IP address (greatly recommended for gaming), and tracert forced changes as needed...

Grandern_Marn

04-09-2016, 07:00 PM

1. Server - Orien
2. Approximate Time - 3PM EST Saturday April 9th
3. Approximate location of your computer - Tokyo, Japan
4. Quests/raids run - Beyond the Rift
5. Difficulties run - Epic Hard
6. Your character class - Paladin 30
7. Number of players in the group - 3
8. Anything else you think we should know - Unusually large lag spike, long pauses between movement and hard rubberbanding back to locations from 10 - 20 seconds earlier. Fell off the demon web once due to lag and one died during the lag spike. Completed but felt lucky to have made it through. When we left the instance to Eveningstar there was no problem at all.

I have little problem at all when I play my level 9, 17 and 18 toons, but when I play my level 30 toon the epic quests are pretty hit and miss for lag.

Stormblade721

04-09-2016, 07:28 PM

Tormak

04-09-2016, 07:38 PM

Server: Thelanis

It's getting to be any time, regardless of group size, regardless of which quest. The game is basically unplayable. I've been here since 2008, and I have never seen connection issues like this. Sure after other updates, there have been occasional issues, that were corrected in a fairly rapid manner. This really is making the game difficult to play. I don't subscribe to all of the conspiracy theories, but the game experience itself, is becoming harder and harder to endure.

I agree in Ghallanda the lag is terrible.....ran GH EE with 3 people and was lagging as if I was in a shroud group. This is the worst I seen the lag been. My patience is started to run out. Come on turbine who cares about the next update fix the **** game. What the point of bringing new content if you not going to enjoy it with lag killing the game. Bring out the hotfix ASAP

GregorianPL

04-09-2016, 08:29 PM

C:\Users\Grzesiek>tracert gls.ddo.com

Tracing route to gls.ddo.com [198.252.160.23]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms routerlogin.net [192.168.0.1]
2 * * * Request timed out.
3 8 ms 9 ms 9 ms leic-core-2a-xe-221-0.network.virginmedia.net [86.8.139.85]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 12 ms 12 ms 12 ms nrth-bb-1b-ae1-0.network.virginmedia.net [62.254.42.218]
8 35 ms 14 ms 22 ms m674-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.162]
9 * * * Request timed out.
10 83 ms 81 ms 81 ms 84.116.140.174
11 83 ms 82 ms 82 ms us-nyc01b-ri2-et-4-1-0-0.aorta.net [84.116.135.114]
12 83 ms 81 ms 88 ms 63-235-40-165.dia.static.qwest.net [63.235.40.165]
13 83 ms 82 ms 83 ms ewr-cntr-11.inet.qwest.net [205.171.17.2]
14 84 ms 82 ms 83 ms 206.103.215.50
15 82 ms 91 ms 82 ms 63.236.3.130
16 * * * Request timed out.
17 83 ms 82 ms 83 ms 198.252.160.23
18 82 ms 82 ms 82 ms 198.252.160.23

Trace complete.

i tried t do Defiler of Just multiple times... got really really mad... we culdnt domplete we did completion 5 man yesterday and having more than 5 in group was showing hard lag time