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View Full Version : Epic Reincarnation caused my charcter to lose my +6 supreme tome.



Relenthe
12-09-2015, 12:15 AM
He now has no tomes on any stat. No inherent bonuses when hovering over stats on the character sheet, and nothing listed under the special sheets tab. I haven't opened up an in game ticket yet since I was going to restart the client and see if that would fix it, but I am stuck on cleaning up old connections and can't log back in.

EDIT: Relogging worked but I lost all the skill points I would have gained from my int going up during the leveling process. I guess I'll go through this life with less skill points

UurlockYgmeov
12-09-2015, 12:18 AM
submit ticket or call or email and they will fix it.

http://support.turbine.com/ics/support/default.asp?deptID=24047&_referrer=

good luck!

relenttless
12-17-2015, 12:13 PM
My cleric lost all her tomes.... think it concurred when I did a tr to Sun elf (current life) currently lvl 23
Tried logging in and out, rebooting, nothing.
She had at least +4 across the board and a coupl of +6s....put a ticket in....Dyonysus responded ( eventualy) and investigated, thought itall very wierd, and gave me a +6 supreme.
So, thanks Dyonysus, much appreciated.

JOTMON
12-17-2015, 12:24 PM
He now has no tomes on any stat. No inherent bonuses when hovering over stats on the character sheet, and nothing listed under the special sheets tab. I haven't opened up an in game ticket yet since I was going to restart the client and see if that would fix it, but I am stuck on cleaning up old connections and can't log back in.

EDIT: Relogging worked but I lost all the skill points I would have gained from my int going up during the leveling process. I guess I'll go through this life with less skill points

Its a known issue, submit a ticket and the local GM can help.

Notes when doing ER/TR.. relog client before, between and after doing these... haven't had a problem since if I remember to follow these steps..

skorpeon
12-17-2015, 12:30 PM
Its a known issue, submit a ticket and the local GM can help.

Notes when doing ER/TR.. relog client before, between and after doing these... haven't had a problem since if I remember to follow these steps..

yeah, I lost all tomes also GM did help me and gave me new tomes and even leveled me so I could actually read them. So was ok in the end. Then I found out about logging out of the game before TR'ing.

I will make sure I do this, I am assuming logging out and restarting the game will be ok. If not I might even turn off my computer and reboot? I don't want to have to go through that process again.

SableShadow
12-17-2015, 01:17 PM
The one time this happened to me, I noticed that on logging in that my cosmetics didn't load.
Might not help, but it's something I check now before beginning to level up.