Incorrect charge from DDO Market

[Kambuk]

I got charged the normal upgrade price rather than the sale price for the Menance of the Underdark.
I immediately sent an email to contact@turbine.com as there were no other contacts listed that I could see.
I got an automated email back with a ticket #24001-723210 but have had no other response and it has been 5 days (nearly 6).

Kambuk

[SSG_Alkaid]

Sorry about the delayed response; we're pretty swamped this time of year.

Check your email whenever you have a moment!

[Kambuk]

Thanks, for the very quick response to my post.

Kambuk

[SSG_Alkaid]

No problem!