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Shandi
09-27-2015, 08:41 PM
Just like the title says, been trying for 45 minutes using different cards and address combinations, nothing is working. I wanted to go VIP... I've been VIP in the past, with this payment method. I live in the US.

I verified all my information and guess what, my info isn't wrong.

Why isn't your service cooperating?
SSG_Alkaid
09-28-2015, 11:58 AM
The MyAccount site might have been a bit finicky last night. Let me know if you're still running into this issue now; I was able to log in just fine to update my information at a test. Oh, and make sure you're using either Firefox or IE when you're logged into MyAccount.
Shandi
09-28-2015, 05:06 PM
Hey CS_Alkaid,

Still not working. I tried a few different cards in both Fire Fox and IE and it still is telling me that it cannot update my account information.

I really don't understand what is going on.
InsanityIsYourFriend
09-28-2015, 11:54 PM
The MyAccount site might have been a bit finicky last night. Let me know if you're still running into this issue now; I was able to log in just fine to update my information at a test. Oh, and make sure you're using either Firefox or IE when you're logged into MyAccount.

Should I not use Chrome? That is what I use...
Shandi
09-29-2015, 02:17 PM
Any suggestions? I cant even purchase turbine points now and i would like to take advantage of the storage sale going on now
SSG_Alkaid
09-30-2015, 10:00 PM
I took a look at your account- it looks like you should be all set now?

If not, toss me a message with a good email address to reach you at. I'll create a ticket for you and follow up there.