DDO seems to be down?

[luste]

I tried several times to log in to the game yet I get message on 3 accounts name or password incorrect and when I try BETA get fail message at 33% cant connect . I looked on face book and seems several other people are seeing this message since 3 am est how many more are getting this problem?

[moomooprincess]

The game is NOT DOWN.

I have been having this problem since Friday afternoon.

I have made a few posts about it, but you are the only other forum poster to mention it.

https://www.ddo.com/forums/showthread.php/464779-Logging-in-is-very-difficult

https://www.ddo.com/forums/showthread.php/464812-Error-Taking-a-number-in-the-queue

https://www.ddo.com/forums/showthread.php/464765-New-Login-Error



This should be what you are seeing.

When you use the launcher, it takes a LONG time to load up. FAIL POINT ONE.

When you use the launcher, when you do get to the update download screen you will sit on 33%, FAIL POINT TWO, THEN you should go to the next screen and be stuck on the 44% for a long time. FAIL POINT THREE.

After you get all updated for the umpteenth time, you get to your login account selection screen and you choose your account and login.

The worlds will appear all RED. FAIL POINT FOUR. Sometimes, this can last a couple of minutes, but will eventually clear up. A couple times, I couldn't take it anymore and just restarted.

Then, once you select your world, you should be getting in line to connect. FAIL POINT FIVE. This also can take a LONGGGGGGGGGGGGGGG time. Sometimes, I just walk away. Sometimes, if I have felt I waited too long, I begin the process all over.

Then, once you get past all that, you should be golden.

Have you done a tracert? My tracerts are showing

9 18 ms 19 ms 19 ms chi-b21-link.telia.net [213.248.87.253]

10 * * 42 ms nyk-bb2-link.telia.net [62.115.140.104] THIS SEEMS TO BE THE PROBLEM FOR ME.

11 53 ms 49 ms 48 ms bost-b1-link.telia.net [80.91.249.15]

12 43 ms 49 ms 49 ms internap-ic-304640-bost-b1.c.telia.net [62.115.38.110]

13 50 ms 49 ms 49 ms border1.te8-1-bbnet2.bsn003.pnap.net [63.251.128.107]

14 44 ms 49 ms 49 ms turbine-7.border1.bsn003.pnap.net [64.95.76.202]

15 44 ms 59 ms 49 ms INTEL_CE_LINUX [74.201.102.154]

16 49 ms 42 ms 47 ms INTEL_CE_LINUX [74.201.102.13]



Trace complete.



For me, Turbine use to use Verizon and Cogent, but now it is thhis Telia hosting service.

To do a tracert

Go to cmd prompt
tracert 74.201.102.13 > C:\<your directory>\<yourfilename>.txt

if you don't do a directory and just do

Go to cmd prompt
tracert 74.201.102.13 > C:\USERS\<your user name>\<yourfilename>.txt.txt


Please replace the your statements with what your system has.

BTW, Just keep starting launcher, let it hang up, then press the X to terminate. Start it up again, it should advance past your last fail point but encounter the next fail point, then rinse and repeat until your character is in the world.