Magical d20 timer broken

[Takllin]

It has been over 24 hours and I still cannot get a new set of cards today. It keeps telling me I am on timer...

[Rendron]

Yepp. i have the same problem its now 26h since i used my d20 dice to get a card. and its not working yet. i spoke with a lot of other players they cant use there d20 either.

Can a Dev pls look into it and give us a post that you read that :)

[Ivan_Milic]

Maybe it resets for everyone at the same time.

[goldgolem]

Just rolled it now and got a card.

Did you take it out of the bag? and I did not do my daily roll if that helps

[Eth]

It probably takes 25 hours since turbine doesn't know how daylight saving time works.

[Ivan_Milic]

It probably takes 25 hours since turbine doesn't know how daylight saving time works.

Add 1 more hour because of lag.

[Cardtrick]

Or it might just reset for everyone across the board at 12 noon EST -- around the time they originally expected the update to be done.

[Eth]

Or it might just reset for everyone across the board at 12 noon EST -- around the time they originally expected the update to be done.

Then again - Boston, Massachusetts is currently NOT in EST but in EDT (aka GMT-4).

[toaftoaf]

Or it might just reset for everyone across the board at 12 noon EST -- around the time they originally expected the update to be done.

fricken clASSic, im sure they will need a third party program for a clock.

[doawithlife]

fricken clASSic, im sure they will need a third party program for a clock.

Good point.
They probably forgot to add time.h to the top.
(honestly though, I bet they messed up making time.h work globally)

[Rasczak]

Did you pay your Astral Shards to unlock the countdown timer on the dice?

[Cardtrick]

Then again - Boston, Massachusetts is currently NOT in EST but in EDT (aka GMT-4).

Yes, that's actually what I meant. I have a bad habit of saying "EST" when I really mean "Eastern Time, either EST or EDT depending on which currently applies."

It's dangerous when you consider I work with databases . . .

[Eth]

Yes, that's actually what I meant. I have a bad habit of saying "EST" when I really mean "Eastern Time, either EST or EDT depending on which currently applies."

It's dangerous when you consider I work with databases . . .

I was just pointing that out because Cordovan also got it wrong in the Server update announcement for u21, so servers came down and back up an hour ealier than announced.

[Grosbeak07]

Yep, kinda sad about it.

But hey, that's Turbine! Given you broken birthday gifts since 2006!

[XiaNYdE]

same here, can't roll mine and it has now been 25+ hrs since i opened and first rolled.

[potpurri]

Cant roll mine either its going on 26 hours now

[bartharok]

26-27 hours, and no new roll. Something seems to be off, yes.

[RedOrm]

Same here: 26 hours since I last rolled, but still on timer.
Oh and in case a dev reads this, when I did roll, the screen text said I got 1 card; since I'm vip I should be getting 2. It's a display error only as I actually did get 2 cards in my bag, somebody might want to look into it all the same.

Greetz,
Red Orm

[Cauthey_No_CCInfo]

I, too, used mine this morning after coming out of update. I am getting the "you can only use once per day" garbage.

We need some transparency here, Turbine, PLEASE. What is the resetting mechanic on these cards? Is it after X number of hours since the last click? Or, is it a hard and fast GMT time when they reset?

[Takllin]

Still doesn't work for myself or any friends who are past 24 hours now.

[Sam1313]

25 hours and in 2 minutes will be 26 hours and still cant roll here.

[bartharok]

Same here: 26 hours since I last rolled, but still on timer.
Oh and in case a dev reads this, when I did roll, the screen text said I got 1 card; since I'm vip I should be getting 2. It's a display error only as I actually did get 2 cards in my bag, somebody might want to look into it all the same.

Greetz,
Red Orm

saME THING AS WITH THE TRAP PARTS SOME TIME AGO, ONLY THE LAST ONE SHOWS, METHINKS.

[UurlockYgmeov]

Been talking to many in game friends and guildies who all came online after U21 went live. Over 24 accounts have the same broken magical d20 on timer.

Now what is so frustrating is that while this might be a minor thing - LACK OF COMMUNICATION and transparency is going to make this one little thing drag U21 into the muck of doom....

Perception. We've been asking about this timer since day one when it went live on lamannia. Not difficult to say, and just like I have been preaching and complaining about other timers (like daily dice) to make it easy to know how much longer. Some (Actually ALL players have real lives and like to have some idea of a clue so as to plan their day).

SO: is the timer borked? If it isn't - why isn't it and when does it reset? Do we have to log out uninstall then re-install while juggling easter eggs made out of fairy tears to get it to work?

How about a simple /timers chat command to list all running timers.... simple loop with a printf statement - or better yet, how about just listing the time to reset on the tooltip (on the daily dice window itself for those timers).

I apologize for the sarcasm but even after a wonderful update and such wonderful constructive work on the player's confidence in Turbine, this one thing can and will set the community ablaze with pitchforks.

P.S. Even if the timer resets at server new day, then the timer would have been reset already (IIRC 3:00 am EDT). Conclusion - timer borked.

P.P.S. kudos for U21 and kudos for pulling the ED update until the patch - you communicated that it needed more time, then told us when to expect it.

[downwithpeace]

Not just me then.
Both good and bad to know.

[wayreth602]

Yes, that's actually what I meant. I have a bad habit of saying "EST" when I really mean "Eastern Time, either EST or EDT depending on which currently applies."

It's dangerous when you consider I work with databases . . .

It might get worse, TN wants to lock in the current time and and not "fall back."

[wayreth602]

I'm about to do a try across several servers, in part to see if ones I clicked on earlier work and ones I haven't don't work. Will report back.

[slarden]

#broken d20

[Brendael]

Of all the things they can't get right it is this.

*slow clap*

[donbrasco31]

Same.. actually came to the forums to see if it was a common issue. An explanation might make everyone more comfortable at least.

[SiliconScout]

Anyone bug reporting it?

If not might be worth sending one in to get it on their radar.

[downwithpeace]

Anyone bug reporting it?

If not might be worth sending one in to get it on their radar.

I did.

[ahpook]

I have the issue as well. I tried transferring my bag and dice to another character but that had no effect.

So far we have 1 person reporting that they could reroll? Maybe we are all on the same timer....

[Dragon.Star]

Wow this thread was started over 2 hours ago and yet not one dev response about it even though the devs are replyng to other threads. Very nice :).

[GoldyGopher]

It would be nice to get an update on what's going on, a simple we are investigating or....

[Beholders_12th_eye]

same here
it would be nice if a dev would reply in some way to give some clarification about the reset time, or that they are working on it or anything...

[Mithis]

Timer broken here as well.

[waryJerry]

Would Cordovan or whoever please address us on this? I'm trying to be patient with the good folks at Turbine and I could really do with less of the usual smug superiority and/or hostility in the posts, but you know what?: there's really good reason for people to be upset first with the Akamai add-on and now with the dice problem and, as usual, with Turbine's lack of candor.

[Memnir]

Dear Devs,


http://i.imgur.com/utBUax2.gif


Please?

Been over 24 hours, and I cannot reroll the die. Love the cards, enjoying the event... why makes me haz a sad?

[HungarianRhapsody]

I am also experiencing this problem. I'm about 27 hours after my initial roll yesterday.

[Zibowskij]

My d20 is broken aswell

[Earthbound Misfit]

still no roll ... still no news?

*sigh* oh well

[HowManyNamesAreLeft]

I think I figured out what the Akamai software is really for. You need to leave the "spyware" running for 24 hours for your d20 timer to reset.

[RD2play]

Broken dice here ! ... over 25hours still no reroll (had the dice inside the bag.... if that helps)

[Grosbeak07]

Curse you Akamai!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Ravand]

I am having the same problem.

[Cordovan]

We are investigating.

[Earthbound Misfit]

We are investigating.

ty :)

[Ryethiel]

We are investigating.

THANK YOU!!!!!!!!!!!!

Don't forget the little issue where cards don't seem to be showing on the AH/ASAH. :)

[wesclough]

We are investigating.

good to know, I was about to report the same issue.

[Tarinia]

same here,

another calender day (germany) and 27 hours- no rolls on 3 different accounts of my friends, too.

[FranOhmsford]

We are investigating.

What's the chances of everyone getting a second Box out of this d'yall think?

[Strider1963]

Still not working for me, been over 26 hours at least... must be bugged. Tried on 2 different servers and still "no dice"

[UurlockYgmeov]

EDIT: saw Cordovan posted just before I posted this. Thank you for responding Cordovan! :)

well in defense of Cordovan / Tolero: the only reason they wouldn't respond to this is if they have been told not to.

Otherwise they would have at least already stated being looked into and or here's when the timer resets.

the fires under the cauldrons of boiling oil are blazing (the kobolds are now letting the fires die down, and putting the pitchforks away for another day) :eek:

as far as the cards not showing in the AH / black market - well, they are magical. ;p

[QuickSlick79]

What's the chances of everyone getting a second Box out of this d'yall think?

Hey, not a bad idea! I love being apologized too for terrible roll outs and glitches. Considering my red box only gave me two different cards, but 3 or 4 of each, I was really REALLY looking forward to getting these D20 cards so I can make...yknow...anything? I see a lot of people raking in the goodies already because of multiple accounts/Good luck/enough time to have characters spanning multiple servers

I mean, I GUESS I could go buy some from the AH...ohhhh...right.

I just don't see how they are gonna put a band aid on all of these hiccups without some tweaking/compensation.

[HowManyNamesAreLeft]

Don't forget the little issue where cards don't seem to be showing on the AH/ASAH. :)

This isn't the only item that can be posted and doesn't show up. I have a Tales of Valor in my inventory (yes it can happen, I still have it) and for fun I posted it in the AH and when I looked for it I never saw it.

[Krelar]

What's the chances of everyone getting a second Box out of this d'yall think?

In this case I would be worried about having 2 boxes causing more even more bugs.

They should "just" give everyone one complete set of cards. :D

[Loromir]

What's the chances of everyone getting a second Box out of this d'yall think?

Nah...They'll just extend it into April.

[Seikojin]

I guess the fix for the cards was a wee bit aggressive? LOL

[Seikojin]

Nah...They'll just extend it into April.

I would love it if they did that. I mean march is two weeks in pretty much, and we get a time based limit? :(

[Nascoe]

Dear Devs,


http://i.imgur.com/utBUax2.gif


Please?

Been over 24 hours, and I cannot reroll the die. Love the cards, enjoying the event... why makes me haz a sad?

Nice gif there. Yes, tried it too on all servers on several accounts. No single die working today. Now, is it possible that because of turning it off on Lamannia after the first reports of being able to mail it and reroll, there was never the opportunity to actually test that timer?

I would be thankfull if we got a guideline of what it was intended to be - really annoying not even to know what the plan is (should be same as daily dice), off course adding a timer to the tooltips for things like these would be the correct way to do it.

The cards are really lovely artwork, and a nice idea too. Great to see people finding ways to trade them between servers too. But its a bit sad when it is pulled down by the letdown of not being able to create new cards and keep it going.

[DunkleNymphe]

Sadly, it figures for Turbine to make something cool... that doesn't work. Again.

[Brendael]

Nah...They'll just extend it into April.

Nah, I doubt it.

I actually don't mind missing out a day or two of free cards (There are some awesome prizes and three weeks (Give or take a day or two.) will give you the chance to make thousands of TP worth of stuff.).

I just don't believe that they managed to mess this up. The 40th anniversary is kind of a big deal and there has been a lot of hype around it so to drop the ball with something so simple at the end... It's just a farce.

[TorkRaider]

Family has 3 accounts (2 VIP, 1 premium). Each receive and rolled dice just after the servers came back online yesterday. 27 going on 28 hours later and all of the accounts are receiving the message "The magic d20 can be used once per day, per account."

All three of us stored the dice in the bag overnight.

[avepepix]

Some games that have time period or check the system to calculate time, works fine in a specific mode like 24:01 11/03/2014. Maybe the problem is how we have configured the pc time, or how the server time is.

[Nascoe]

Family has 3 accounts (2 VIP, 1 premium). Each receive and rolled dice just after the servers came back online yesterday. 27 going on 28 hours later and all of the accounts are receiving the message "The magic d20 can be used once per day, per account."

All three of us stored the dice in the bag overnight.

Just wondering, what if the mistake is that the timer only runs when you do not have the die in the bag? Is there anyone who actually does NOT have the error when rolling today (after using it yesterday)?

[Henky]

Nice gif there. Yes, tried it too on all servers on several accounts. No single die working today. Now, is it possible that because of turning it off on Lamannia after the first reports of being able to mail it and reroll, there was never the opportunity to actually test that timer?
That's not entirely true. What it's bugged is the timer. I logged today on argonessen a favor farmer that i created one month ago. I got the anniversary box, claimed it and rolled the dice without problems.

[Beholders_12th_eye]

I guess you got a point there


Just rolled it now and got a card.

Did you take it out of the bag? and I did not do my daily roll if that helps

I guess it worked for him, hopefully a dev reads it, it might help them :)

[Nascoe]

That's not entirely true. What it's bugged is the timer. I logged today on argonessen a favor farmer that i created one month ago. I got the anniversary box, claimed it and rolled the dice without problems.

Yes, well, I mean that on MY accounts not a single die worked today, after I used them and stored them in the bags yesterday.

[Zuluxe1]

Just wondering, what if the mistake is that the timer only runs when you do not have the die in the bag? Is there anyone who actually does NOT have the error when rolling today (after using it yesterday)?

Mine were out of the bag and I can't re-roll.

[Beholders_12th_eye]

never mind another of my characters upon another server had the dice not in the bag but couldn't use it either

[arconalos]

We are investigating.

You guys normally do good by us so I'm glad to see that you're looking into it. Maybe take into suggestion an extension of the event, or even a number of free cards or rolls based off of how many days the D20s are borked. Please

[Coyopa]

We are investigating.

While you're at it, how about investigating extending the event then? I mean, since you couldn't get the update out on time and, now that you have got it out, the one item pretty much required to make the event anything even resembling "successful" is completely borked. Seems to me extending it seems the least you could do. I would think extending it by $numberOfDaysDelayed * 1.5 [rounded up] would be about right (where $numberOfDaysDelayed is calculated as $updateRolloutDelay + $daysRequiredToFixMagicalD20 + 1).

[Cordovan]

Unfortunately, the timer on the Magical d20 is not functioning correctly, and players will not be able to roll for more cards until we get this fixed. We are currently working on an update to address this along with a couple of issues with the new raids. I do not yet have an ETA on the update, but will keep you informed.

[Kylstrem]

Probably tied to the bug where Optionals in quest don't reset their Ransack timer after 18-24 hours.

[Emizand]

Unfortunately, the timer on the Magical d20 is not functioning correctly, and players will not be able to roll for more cards until we get this fixed. We are currently working on an update to address this along with a couple of issues with the new raids. I do not yet have an ETA on the update, but will keep you informed.


Thanks

[Kik96]

Just make sure to extend the event by however many days we haven't been able to roll the magical d20 after rolling it on first day of the event

[Seikojin]

Probably tied to the bug where Optionals in quest don't reset their Ransack timer after 18-24 hours.

Nah, there was a bug with the d20 that was fixed in this build. I am guessing aggressively fixed. At least I didn't use them all on other servers so I can make trades.

[Arnez]

Little does everyone realize that Eberron is in the Centauri system and is therefore on a 37 hour day.

[ishr]

Unfortunately, the timer on the Magical d20 is not functioning correctly, and players will not be able to roll for more cards until we get this fixed. We are currently working on an update to address this along with a couple of issues with the new raids. I do not yet have an ETA on the update, but will keep you informed.

for the love of god please fix the raids. temple of deathwyrm is buggy as heck and requires GM intervention to complete on every run.

[DunkleNymphe]

They'll probably have sorted it out on March 31st.
;)

[PermaBanned]

Probably tied to the bug where Optionals in quest don't reset their Ransack timer after 18-24 hours.

I was wondering if (ok, wildly speculating that) the timer pauses when it's in the Red Bag...

[Dark_Helmet]

Unfortunately, the timer on the Magical d20 is not functioning correctly, and players will not be able to roll for more cards until we get this fixed. We are currently working on an update to address this along with a couple of issues with the new raids. I do not yet have an ETA on the update, but will keep you informed.

Would be nice for you to explain to everyone what is wrong with the timer.

My guess? It is counting the amount of time you stayed logged in to the game.

I got the following on 2 accounts that were logged in:
(Standard): You find a Classic D&D VIII Card in the Magical d20.

Also, both accounts got the same card. I have a total of 7 cards on each.

[moomooprincess]

Unfortunately, the timer on the Magical d20 is not functioning correctly, and players will not be able to roll for more cards until we get this fixed. We are currently working on an update to address this along with a couple of issues with the new raids. I do not yet have an ETA on the update, but will keep you informed.

Finally, a response. As usual, in someone else's thread!!

<whine on>

This all adds more dirt to my conspiracy theory that Cordovan responds to others before me.

<whine off>

At least I won't keep trying and getting ticked off.

[Cordovan]

I was wondering if (ok, wildly speculating that) the timer pauses when it's in the Red Bag...

We looked into this possibility, but it does not appear to be the issue.


Would be nice for you to explain to everyone what is wrong with the timer.

My guess? It is counting the amount of time you stayed logged in to the game.

I got the following on 2 accounts that were logged in:
(Standard): You find a Classic D&D VIII Card in the Magical d20.

Also, both accounts got the same card. I have a total of 7 cards on each.

Timer's not ticking.


Finally, a response. As usual, in someone else's thread!!

<whine on>

This all adds more dirt to my conspiracy theory that Cordovan responds to others before me.

<whine off>

At least I won't keep trying and getting ticked off.

I do not respond to others before you! Oh...wait. I just did. :)


Just make sure to extend the event by however many days we haven't been able to roll the magical d20 after rolling it on first day of the event

We're looking into our options to make up for the delay.

[Cardtrick]

Timer's not ticking.

Okay guys, this is clearly too simple. They're covering something up. We can't just accept this, let's figure out the variables.

Anybody tried tumbling just before rolling the die? Maybe you need to simulate the action of rolling the die around!

[Ivan_Milic]

Just gives a cake and save yourself extra trouble.
Everyone would be happy with cakes.

[oradafu]

I was wondering if (ok, wildly speculating that) the timer pauses when it's in the Red Bag...

This is not the case.

I never placed anything in the bag and it's been over 24 hours and after 7pm EST (when free Challenge Tokens would reset) and I've had no luck with getting new cards.

[Seikojin]

It is a switch in its security code to prevent bypassing the timer. A simple fix, but one that will take a while to get patched in and loaded up, unless the other things they want in patch 1 are done. Even then it should go to Lam for a final pass since it is obvious we catch a lot of valuable bugs.

[Memnir]

http://i.imgur.com/smGs3QH.jpg



...sigh.

[FestusHood]

Okay guys, this is clearly too simple. They're covering something up. We can't just accept this, let's figure out the variables.

Anybody tried tumbling just before rolling the die? Maybe you need to simulate the action of rolling the die around!

I cannot help but believe that this problem is somehow related to the Akamai software. And no, i'm not serious.

[FestusHood]

Just gives a cake and save yourself extra trouble.
Everyone would be happy with cakes.

I wouldn't.

[amnota]

Mines transparent



Ex Ml'er

[Qhualor]

remember when people were saying the rewards from the cards weren't worth the trouble of making bogus accounts for getting more cards? look at how much the forums have lit up and all the talk about it in game. all kinds of people trying to trade for these cards and doing cross server trades, the disappointment of the magical di timer broken and the praise that began when we got the bag.

i learned a long long time ago to never believe the forums when i know differently in game :)

[Fnordian]

Just gives a cake and save yourself extra trouble.
Everyone would be happy with cakes.

Only if it's cheesecake.
And real.
And fresh.
And delivered to my door.
And I want my DDO collectible cards too! :)

[wesclough]

Just gives a cake and save yourself extra trouble.
Everyone would be happy with cakes.

There is no cake...

[Fhauvial]

Okay guys, this is clearly too simple. They're covering something up. We can't just accept this, let's figure out the variables.

Anybody tried tumbling just before rolling the die? Maybe you need to simulate the action of rolling the die around!

I've tried tumbling, blowing on the dice, praying to the dice gods, and rolling my lucky d20. None of those worked, it must be something else! :(


There is no cake...

The cake is a lie!

[cdbd3rd]

...sigh.


1062

[Ziindarax]

We looked into this possibility, but it does not appear to be the issue.



Timer's not ticking.



I do not respond to others before you! Oh...wait. I just did. :)



We're looking into our options to make up for the delay.


May I humbly suggest extending the event by a few months (assuming it's a once-in-a-lifetime-kind-of-deal, and not a repeatable event that may even get more cards added in), and by giving us a set of cards from 1-10 for each day we remain unable to roll the dice (The Raid chest thing you guys did was pretty neat)? :D

[IronClan]

Just gives a cake and save yourself extra trouble.
Everyone would be happy with cakes.

I wouldn't.

[Adora80]

was wondering if (ok, wildly speculating that) the timer pauses when it's in the Red Bag... Not the case as I left mine outside the bag the whole time. :(

[moomooprincess]

remember when people were saying the rewards from the cards weren't worth the trouble of making bogus accounts for getting more cards? look at how much the forums have lit up and all the talk about it in game. all kinds of people trying to trade for these cards and doing cross server trades, the disappointment of the magical di timer broken and the praise that began when we got the bag.

i learned a long long time ago to never believe the forums when i know differently in game :)

Also remember, most of us realize that the unwashed masses do not come to the forums. I posted earlier in a thread that once the unwashed masses logged in and starting filing bug reports then it would be looked into.

Cordovan was reading the forums also, so he knew there was a problem. He probably escalated it up the chain until the lone developer was able to look at it and go, "Oh. It doesn't work." Which happened around 4 PM EST.

[noneill]

I have two accounts, one VIP and one not. D20 broken on both. I got my roll yesterday and can't get one today.

[malkav1973]

There is no cake...

Okay, then I'll have the chicken.

[kuro_zero]

Can't get my d20 roll for the day either.

Speculation: 24hr timer is being reset everytime one checks and attempts to roll.

[Oliphant]

I had the same issue today and just checked and I still can't get a card today.

[Daerius of the Blessed Blades]

And... same for me. VIP and can't get d20 to roll, and it has been over 28 hours for me.

Very disappointing...

[Thrudh]

Dear Devs,


http://i.imgur.com/utBUax2.gif


Please?

Been over 24 hours, and I cannot reroll the die. Love the cards, enjoying the event... why makes me haz a sad?

Real men know how to spin the d4

[Sam1313]

37hrs 19 minutes since last rolled d20 it's still telling me it can only be used once per day, per account.

[Hiponic]

As far as what they could do to make it up... A extra roll for every day we missed. or another 5 pack of random cards.. or even a roll with a gurentee'd 9-10 in it..For VIP's forget the f2p ;)

Im sure that would take some kinda of extra coding tho so ill be curious to see how they make up for it.

[Rykka]

Still not working.

[RoguemcStabby]

I thought I was the only one who noticed something wasn't right... thx for confirming my suspicions.

[MindCakes]

I'm kind of troubled how the dice message says "magic d20 can be used once per day per account".

[LrdSlvrhnd]

Okay guys, this is clearly too simple. They're covering something up. We can't just accept this, let's figure out the variables.

Anybody tried tumbling just before rolling the die? Maybe you need to simulate the action of rolling the die around!

Guildie thinks rolling the gelatinous cube could help...

[Haykone]

It is really frustrating to read what other people plan to do with their cards while some of us are stuck here with a not working magical d20 dice.
Thank you for making us feel this much frustrated.
I am curious how you will make up for this.

[Wanesa]

Can't get my d20 roll for the day either.

Speculation: 24hr timer is being reset everytime one checks and attempts to roll.

I just found this thread and this was the very first idea which appeared in my mind. Don't touch the die for next 24 hours.

[doawithlife]

I just found this thread and this was the very first idea which appeared in my mind. Don't touch the die for next 24 hours.

My god you people have the deductive reasoning of a gnat.
A) really, every single person touched their dice. All those people with alts touched every alts dice? I realized this through reasoning 12 something hours ago.
B) Since then people have already confirmed leaving the dice alone means ****.
C) It's a programming issue with the timer and it should be an easy to fix one. Nothing we can do will help, it is 100% up to Turbine to fix this. You can't wave magic pixie wands or trade the timer 100x to get it to work. It wont work until Turbine fixes the timer.

[skorpeon]

I just found this thread and this was the very first idea which appeared in my mind. Don't touch the die for next 24 hours.

OK good to see I am not the only one. Although those people without the P2P program getting rolls? maybe someone is stealing all our cards while we are not logged in. I put tin foil over my PC to try to prevent it I will post to see if it works.

[Wanesa]

C) It's a programming issue with the timer and it should be an easy to fix one. Nothing we can do will help, it is 100% up to Turbine to fix this. You can't wave magic pixie wands or trade the timer 100x to get it to work. It wont work until Turbine fixes the timer.

Of course i agree. Many horrible programming bugs have very primitive reason. If the timer is implemented as timestamp of last roll, it can be only missing braces in C++ code causing that timestamp is recorded for every roll


if (timestamp + 24 hours < now()) {
giveRandomCard();
timestamp = now();
}

Remove { and }, and bug will appear. Remember the Apple's last bug in SSL implementation. "goto failed" twice in the code.

Note for professionals - i know this is not C++ code exactly :-P

[kryscendo]

Rolled on Monday around 8pm. Tuesday at 9pm, not allowed to roll. Wednesday at 5:30am, still not allowed to roll.
Just add my name to the list, please.

[Joseph]

Anybody tried tumbling just before rolling the die? Maybe you need to simulate the action of rolling the die around!

You of course have to use diplomacy on the chest, or in this case, any magical dice you might want to charm. ;)

[Erdrique]

I did the magical d20 roll on Monday at around 5 pm or so on both of my accounts after I downloaded the update when I got home from work and I still can't do the magical d20 roll on either my VIP or premium account :(.

[Tristitia]

Rolled my magical D20 when servers came up after update... Haven't been able to roll it again since then.

[Nyata]

Just add my name to the list, please.

if ther is a list i wanna be on it too... could really use some of the gifts for my characters and would hate to not make 'my cut' with the cards just cause my d20 doesn't want to work with me.

[Protasious]

so yeah I have been online about 24 hrs since the last time I used the d20 and it worked again... I had tried several times throughout the day and it wouldn't work, but after having my character logged in for about 24 hrs it worked again (wasn't 24 straight) I took breaks, and all that, but haven't had to work the past 2 days so I've been playing a lot. just trying to get that last 43 favor i need for the +5 tome...

[Cegorach]

And it's been two full days now and not a single acknowledgement of the issue (that I've found, anyway...).

So, how about 'communicating with players via the forums' and at least acknowledge that this will be addressed?

Cordovan's made three posts on the issue in this thread, including that they are working on an update to fix it. You might want to put some more points into Search.

[Granithia]

Cordovan's made three posts on the issue in this thread, including that they are working on an update to fix it. You might want to put some more points into Search.

Spot, you mean, but other than that, +1.

[gravisrs]

so yeah I have been online about 24 hrs since the last time I used the d20 and it worked again... I had tried several times throughout the day and it wouldn't work, but after having my character logged in for about 24 hrs it worked again (wasn't 24 straight) I took breaks, and all that, but haven't had to work the past 2 days so I've been playing a lot. just trying to get that last 43 favor i need for the +5 tome...

Were u keeping your dice in bag? or outside?

[Therigar]

so yeah I have been online about 24 hrs since the last time I used the d20 and it worked again... I had tried several times throughout the day and it wouldn't work, but after having my character logged in for about 24 hrs it worked again (wasn't 24 straight) I took breaks, and all that, but haven't had to work the past 2 days so I've been playing a lot. just trying to get that last 43 favor i need for the +5 tome...

Probably useful information.

Although many posts in the thread presume timer issue it seems likely that there are multiple timers running simultaneously for various reasons. Code might simply point to the incorrect timer -- something that might not be immediately obvious depending on how strictly Turbine enforces some form of naming conventions.

Thanks to original poster for the thread as I was easily able to relieve my frustration by finding it.

Now, if someone can tell me why I have to level my alt account mule to at least L4 before I can use the red box. Was it really necessary to restrict usage to L4 characters or higher? And, no, I don't have a higher alt on the account -- if I did even I am clever enough to figure out to use that character. And, no, it doesn't matter if the items are useable by lower level characters -- you cannot even open the box unless you are L4 or higher.

And, yes, I realize it is a trivial complaint -- but since we are all complaining I feel I'm not doing my part if I don't find something to gripe about. :D

[mjknehr]

Cordovan's made three posts on the issue in this thread, including that they are working on an update to fix it. You might want to put some more points into Search.

very funny! +1

And do we know when the 'Daily' timer actually resets?

is it every 16 hours like the 'Daily' Dice Roll?
every day at 7PM EST, like the 'Daily' free challange token?

or a true 24 hours click to click?

[Nyata]

Probably useful information.
Was it really necessary to restrict usage to L4 characters or higher?

personal opinion? yes, I think it was absolutely neccessary. to keep people from creating a myriad of dummie accounts which they will never use (unless of course for events). at least make them play these dummie accounts and put some grinding into getting their free extra stuff. Cause let's face it, the only thing they'll do withe the double amount of cards is use it on their main, or sell them so their main has the proceeds.

[justagame]

Add me to the list, used the d20 shortly after logging in on Monday, and it hasn't worked since.

[RumbIe]

Well we know there was an exploit in Lamma Land where people got tons of cards. I'm guessing it had to do with the timer for re-roll and maybe people messing with clocks or something. So they changed what the timer was linked to to fix it. Seeing a prior poster say that after 24 hours of actual playing time it worked again for them I'm guessing that's how they reworked it. Maybe they should set it to the server clock like all the other timers? Isn't that what is traditionally done?

[Henky]

I rolled the first time on monday, after update, yesterday didn't work, but I tried today and it worked on the main account I have, not working on the second. I will try again later.

[Cegorach]

personal opinion? yes, I think it was absolutely neccessary. to keep people from creating a myriad of dummie accounts which they will never use (unless of course for events). at least make them play these dummie accounts and put some grinding into getting their free extra stuff. Cause let's face it, the only thing they'll do withe the double amount of cards is use it on their main, or sell them so their main has the proceeds.
Pretty much this. Cross-server trading with other people and harvesting from existing alts gets a load of cards already, making it available from character creation would probably cause server meltdowns.


Spot, you mean, but other than that, +1.
Spot's just for noticing general overview stuff, to find a specific post you Search the Dev Tracker or related threads.

[FullMetalAlchemist]

Just gives a cake and save yourself extra trouble.
Everyone would be happy with cakes.

Meh cake smake ...I would rather have my chances for tomes thank you very much. :rolleyes:

[FullMetalAlchemist]

Do we scream in forum because MD20 timer is broken or what?
I rolled when I logged in 2hrs after UD21 did not work yesterday.
I do not know about today yet.
Hope the issue gets fixed ASAP for all the people actually liking this event.;)

[Daerius of the Blessed Blades]

Cordovan's made three posts on the issue in this thread, including that they are working on an update to fix it. You might want to put some more points into Search.

Awesome. Though you could have pointed it out without the jackhole-ness, but thanks for redirecting me anyway. I made the mistake of scrolling through a few pages of reports without seeing C's response.

That's what I get for focusing on work and not the game. My priorities are way off... :)

[Tscheuss]

Probably useful information.

Although many posts in the thread presume timer issue it seems likely that there are multiple timers running simultaneously for various reasons. Code might simply point to the incorrect timer -- something that might not be immediately obvious depending on how strictly Turbine enforces some form of naming conventions.

Thanks to original poster for the thread as I was easily able to relieve my frustration by finding it.

Now, if someone can tell me why I have to level my alt account mule to at least L4 before I can use the red box. Was it really necessary to restrict usage to L4 characters or higher? And, no, I don't have a higher alt on the account -- if I did even I am clever enough to figure out to use that character. And, no, it doesn't matter if the items are useable by lower level characters -- you cannot even open the box unless you are L4 or higher.

And, yes, I realize it is a trivial complaint -- but since we are all complaining I feel I'm not doing my part if I don't find something to gripe about. :D

Look to the thread about "22 dummy accounts", and you will find a reason for the ML4. ;)

[oldkraft2]

dice can only be used once per day pr. account ?
since all servers get a sample presumably it should be 'pr. server pr. account'
did people like me
(who cant roll their dice)
roll multiple dices within one day on their account ?
like me...
is this what bugs ?

[Laurinia]

It has been almost 48 hours since I rolled and I'm still getting the same message that the d20 can be used once per day per account.....womp

[Faltout]

The problem is not the die being in the bag or not (tested by players)
The problem is not having failed to roll the die and reseted your timer (tested by me)
The problem is not rolling the die in multiple servers when it's 1 per account per day (tested by me)
The problem is not rolling your daily dice first (tested by someone)

I'm sure it's a stupid error, harder fix. And I'm sure the devs will sort it out and give us something in return when they do. :)

[rjayross]

I recieved my D&D Aniversary Bag Monday 10 Mar, got my original quota of cards. Tried yesterday,and was told " The Magical D20 can only be used once per day per account. Tried today 12 Mar and was told the same thing. HAVE NOT recieved any new cards since the original quota!!!!! When will this be fixed and how are the DEVs going to make this up to us. I am a VIP.

[Esmarelda]

The problem is not the die being in the bag or not (tested by players)
The problem is not having failed to roll the die and reseted your timer (tested by me)
The problem is not rolling the die in multiple servers when it's 1 per account per day (tested by me)
The problem is not rolling your daily dice first (tested by someone)

I'm sure it's a stupid error, harder fix. And I'm sure the devs will sort it out and give us something in return when they do. :)

They'll give those of us having the problem a new d20 that works. Then they will find out that not everyone who should have received one got it. So they will solve that by giving ALL players a d20 whether they're lvl 4 or not!

[enochiancub]

I recieved my D&D Aniversary Bag Monday 10 Mar, got my original quota of cards. Tried yesterday,and was told " The Magical D20 can only be used once per day per account. Tried today 12 Mar and was told the same thing. HAVE NOT recieved any new cards since the original quota!!!!! When will this be fixed and how are the DEVs going to make this up to us. I am a VIP.

Cordovan has made a few comments on the subject in this thread.

[toaftoaf]

https://itunes.apple.com/us/app/alarm-clock-free/id332064280?mt=8


force something else on everybody, interns are getting funny.

[PuppiesAndRainbows]

The Magical d20 gave me childhood flashbacks - new toy breaking the day after I got it.

....sniff sniff

Now I'm trying to look at it as not being broken, but a toy with dead batteries.

....and I'm all out of batteries

....sniff sniff

[Tyverius]

Doesn't work for me either, I'm glad it's not just me having this issue, but this really should be fixed and cards substituted for the ones who missed them. I last used mine the evening before last. It's a cool promotion and an awesome idea, but doesn't do us any good if it doesn't work.

[Nascoe]

After the hotfix downtime I can confirm that the d20 works.

Lets see whether it will work again after another 18h (or is it 24h, or does it reset at a certain EST time?)

[Nascoe]

Are you sure that the d20 does not go into the bag Sierim, I have just rolled on several characters and found no trouble getting the die back into the back afterwards

- never mind, that post disappeared

[Cordovan]

After the hotfix downtime I can confirm that the d20 works.

Lets see whether it will work again after another 18h (or is it 24h, or does it reset at a certain EST time?)

The timer on the Magical d20 should now be every eighteen hours. However, there was a brief window post-hotfix where the timer was set to 24 hours, so for the next 24 hours, a few folks might be in the "have to wait 24 hours rather than 18" state. This should be corrected upon subsequent rolls.

[Nascoe]

The timer on the Magical d20 should now be every eighteen hours. However, there was a brief window post-hotfix where the timer was set to 24 hours, so for the next 24 hours, a few folks might be in the "have to wait 24 hours rather than 18" state. This should be corrected upon subsequent rolls.

Thank you for the answer Cordovan. I guess I will try tomorrow in 18h and see if it works and if not (at least for the first I rolled today) wait another couple of hours before panicking :-)

[Targal]

The timer on the Magical d20 should now be every eighteen hours. However, there was a brief window post-hotfix where the timer was set to 24 hours, so for the next 24 hours, a few folks might be in the "have to wait 24 hours rather than 18" state. This should be corrected upon subsequent rolls.

please make it as 23 or 22 hours such as kind of general daily dice.. being 24 hours is too tight.

[Granithia]

please make it as 23 or 22 hours such as kind of general daily dice.. being 24 hours is too tight.

He just posted that it's set to 18 hours now. It WAS 24, so until everyone gets "refreshed" on it, it'll be 24, then 18.

[Spirethorn]

Out of curiosity, is there a reason things like the Daily Dice and the Anniversary D20 have an 18-hour timer rather than a daily reset based on specific time of day?

[NaturalHazard]

Out of curiosity, is there a reason things like the Daily Dice and the Anniversary D20 have an 18-hour timer rather than a daily reset based on specific time of day?

Its a global game and people play at different times? So timer starting after your latest use seems more logical to me or am I mistaken on what you mean by daily reset based on specific time of day?

[Arnez]

So this event goes until the end of month- What exactly will happen on the 31st? Will the D20 disappear? Will the bag disappear? Do we need to crunch what we can by the 31st?

Personally I think they should just let us keep the D20.

While it's just another "Skinner Box", it would be a welcome one to the world of DnD.

[Chinane]

Out of curiosity, is there a reason things like the Daily Dice and the Anniversary D20 have an 18-hour timer rather than a daily reset based on specific time of day?

The main reason is, that it would suck to lose a whole day, just because outside reasons force you to log off 1 second before you could have rolled again based on the previous day's timer. 18 is a more or less arbitrary number, that allows for some amount of comfort in that regard. It is still large enough, that winning a whole day in the process is sufficiently awkward for most people.

[Spirethorn]

The main reason is, that it would suck to lose a whole day, just because outside reasons force you to log off 1 second before you could have rolled again based on the previous day's timer. 18 is a more or less arbitrary number, that allows for some amount of comfort in that regard. It is still large enough, that winning a whole day in the process is sufficiently awkward for most people.

I guess it all depends on how you play and what your schedule ends up being. I end up losing more days this way than I would if it reset daily at, say, midnight UTC.

For example, I was able to log on on Day 1 and use the D20 at 8pm. I would be able to use it again at 2pm the following day, but my schedule on Day 2 will only let me log on in the morning around 5am. Can't roll the D20 yet. Day 3 I can log on at 5am again and roll, but at that point 33 hours have passed. Timer starts again. Day 4 it does not matter what time I log on, I will be able to roll the D20 (in this regard, it is good the timer is 18 hours rather than 24). 3 total rolls in 4 days.

In the scenario where there is a daily reset at midnight, I could have rolled all 4 of those days whenever I logged on and would have never "lost" any hours.

Granted, with an 18 hour timer, there is the possibility of catching back up and regaining a lost day, but again, that would mean planning out a specific schedule for when you are able to log on and restart the timer.

I guess it does not really matter one method or the other. I don't lose too much. It just seems to be more work and stricter scheduling than the other way. A daily reset time gives me a steady 24 hour window to log on and not "lose" anything. An 18 hour timer narrows that window to 6 hour wide moving target. As long as you can consistently hit that target, it is probably the better system for you.


Its a global game and people play at different times? So timer starting after your latest use seems more logical to me or am I mistaken on what you mean by daily reset based on specific time of day?
By time of day I mean a set time like midnight UTC. For some people that could mean midnight their time, for others it could be 5am or 3pm their time, but it would be consistent (other than something like clock changing for daylight saving, in which case it would shift with that change). It would not matter when during the 24 hour period you log on, you could use the D20.

In my example above, if I have a midnight reset and log on at 8pm to roll the D20, I can roll again when I log on at 5am even though only 9 hours have passed. I can't roll again until after the following midnight, but if I roll at 11pm that next day I have not "lost" any hours on a timer even though a full 42 hours have passed since my previous roll.

I am sure someone can have a scenario where this is a worse setup for them, it just seems less stressful for me. :)

[Earthbound Misfit]

The timer on the Magical d20 should now be every eighteen hours. However, there was a brief window post-hotfix where the timer was set to 24 hours, so for the next 24 hours, a few folks might be in the "have to wait 24 hours rather than 18" state. This should be corrected upon subsequent rolls.

so, right after the fix, I rolled on my main account/server followed by char's on other servers, followed by my premium acc on my main server in that order. Just rolled today on my main, got cards ... TY for fix :) ... however, on other servers, and on my premium account, I still need to wait.

Is it once per day per account? (in which case I am lucky I got 9 cards on all servers) or is it once per day per server per account? Sure I read it was this somewhere

no biggie, just wondering

[wayreth602]

so, right after the fix, I rolled on my main account/server followed by char's on other servers, followed by my premium acc on my main server in that order. Just rolled today on my main, got cards ... TY for fix :) ... however, on other servers, and on my premium account, I still need to wait.

Is it once per day per account? (in which case I am lucky I got 9 cards on all servers) or is it once per day per server per account? Sure I read it was this somewhere

no biggie, just wondering

I rolled on all servers yesterday right after the hot fix on a Premium and a F2P account and so far today have gotten cards on 3 different servers on the F2P account today.

Edit: I still haven't finished rolling but no problems and it seems to be 1/account per server.

[Earthbound Misfit]

I rolled on all servers yesterday right after the hot fix on a Premium and a F2P account and so far today have gotten cards on 3 different servers on the F2P account today.

ty :)

[Cordovan]

The main reason is, that it would suck to lose a whole day, just because outside reasons force you to log off 1 second before you could have rolled again based on the previous day's timer. 18 is a more or less arbitrary number, that allows for some amount of comfort in that regard. It is still large enough, that winning a whole day in the process is sufficiently awkward for most people.

The 18 hour timer lets someone, say, roll at 4pm on a Thursday and then get to roll again at Noon on Friday without having to wait. This helps in particular if you, say, roll at 11:55pm one night, so you don't have to wait until then the next night to roll again.

[Spirethorn]

The 18 hour timer let's someone, say, roll at 4pm on a Thursday and then get to roll again at Noon on Friday without having to wait. This helps in particular if you, say, roll at 11:55pm one night, so you don't have to wait until then the next night to roll again.

With a set time, that could be possible as well. As I said in my post, there are scenarios where one method will have advantages over the other, but taking your cases I'll look at what the situation would be with a midnight UTC reset.

In the one where you roll at 4pm on Thursday, let's take one of the worst case scenarios for timing. If you live in New Zealand, the UTC reset would have just passed at 1pm, so you'd need to wait until after 1pm Friday to roll again. You would, however, have all the way until 1pm on Saturday to do that roll without missing any days.
If you live just about anywhere else in the world and roll at 4pm on Thursday, the UTC reset will have passed by the time you get to noon on Friday so you can roll again at that time anyway.

Similarly, for the 11:55pm roll. Here on the US East Coast if I roll at 11:55pm one night, the UTC reset will have passed by at 8pm, so I would have to wait until the next night to roll again, but would have a full 24 hours after that point to complete it without missing the day.
If I rolled at 7:55pm, though, I could roll again 6 minutes later and get both "days" done in one session, then have 48 hours until I needed to worry about missing a day.

To me, that provides more flexibility in when you play without missing any daily.

Now, if you have all the time in the world and want to get more than 7 rolls in a week, then yeah, the 18-hour timer method gives you the advantage. ;)

[Beholders_12th_eye]

btw is it decided what (or if) the compensation is for the lost day due to the dice not working, like the event extended, extra free cards, extra roll or something like that.
And no I'm not whining about it, I think it is a nice event and no compensation whatsoever would be not a big deal to me, but it would be nice to know if I could expect a compensation or not, if only so I won't have to wonder about anymore. :)
Event +1
Cordovan +1
reasonably quick fix +0,5