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View Full Version : New Bug Reporting Tool seems as reliable as the old one!



esheep
05-18-2013, 10:49 AM
Decided to be a 'good player' today and write up an in-game bug report for the QA team...

"Error creating new Bug" is the super verbose message that I received. Now, I am again forced to wonder if trying to report bugs is a waste of my time as I've recently had similar problems with this incarnation of the bug reporting tool.


I also made a screenshot, cause everybody loves screenshots, but the new forums didn't let me upload it...

Cordovan
05-18-2013, 10:52 AM
We are investigating issues with the bug reporting tool in-game. While we work to get this fixed, you should still be able to file bug reports using a standard out-of-game web browser here: http://ddobugs.turbine.com/ics/support/default.asp?deptID=24037

esheep
05-18-2013, 11:02 AM
We are investigating issues with the bug reporting tool in-game.

Thanks for the super speedy response Cordovan... you are correct, it was an in-game report, I've added that info to the OP.

I was of the understanding that in-game vs out of game shouldn't matter with this tool since it seems to as for the same credentials in either case... regardless I'll give it a whirl.


Thanks!

Flavilandile
05-18-2013, 01:11 PM
We are investigating issues with the bug reporting tool in-game. While we work to get this fixed, you should still be able to file bug reports using a standard out-of-game web browser here: http://ddobugs.turbine.com/ics/support/default.asp?deptID=24037

To help you investigate :

It was working fine before you changed the website. It's not working fine since you changed the website, especially as when you report in-game you are not logged anymore on the website.