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View Full Version : Still NO fix here for DDO Forums handle/name



NatashaelleTBDS
05-15-2013, 01:00 PM
Well -- whatever they did to fix things, didn't take at this end -- still stuck with the temporary forum name instead of my real one.

Has this happened to anyone else ?

Krelar
05-15-2013, 01:25 PM
Well -- whatever they did to fix things, didn't take at this end -- still stuck with the temporary forum name instead of my real one.

Has this happened to anyone else ?

As posted in another thread (but can be hard to find with no dev tracker)



We are aware of a smaller subset of users who for a variety of outlying reasons didn't get caught by our code fix. We're working on these by hand now that the number is down to a managable level. If you happen to be in this state, you can use the subject line "Need Final Migration Step".

If you already have a ticket in with us, you do not need to resubmit in order to receive help, and we will be sending out an email shortly to update you.

Bargol
05-15-2013, 04:03 PM
I was one of the lucky few who's todays first broad brush fix did not help. All you need to do is either submit a ticket or update you're existing ticket that your still having problems. Describe the situation and detail. In my case they responded and fixed my forum account within 1 hour.

Natashaelle
05-15-2013, 04:45 PM
YAY it's working !!! :)

~Skyblood
05-15-2013, 07:19 PM
Still no fix here either.....