Any progress on reconnecting old forum display names with our accounts?

[~Royce]

So, simple really, I know that the new forums did not succeed for everyone in associating the old forum name with the proper account. Many of us selected new forum names. We've been told that the old names would be reconnected to our accounts.

Anyone actually have this occur? How long does it take? When should we give up all hope?

[~twigz]

I gave up hope the day it happened lol. :rolleyes:

[~Grubbby]

Just got this email from Turbine support an hour or so ago:


"Greetings!

We wanted to give you a status update regarding your forum account. Our web developers will be deploying a fix to correct your forum account within the next day or two. You do not need to take any action at this time, and once our deployment is complete we will send another email to confirm that we've completed the process. Thank you so much for your patience while we work to correct your account!

Thank you,
The Turbine Customer Service Team"

[Missing_Minds]

Anyone actually have this occur? How long does it take? When should we give up all hope?
It took 2 weeks from sending in my ticket to get my "life" back.

[~Phemt]

Just got this email from Turbine support an hour or so ago:


"Greetings!

We wanted to give you a status update regarding your forum account. Our web developers will be deploying a fix to correct your forum account within the next day or two. You do not need to take any action at this time, and once our deployment is complete we will send another email to confirm that we've completed the process. Thank you so much for your patience while we work to correct your account!

Thank you,
The Turbine Customer Service Team"


Looks like they are still trying to fix it...

[TheNameIwasntB4]

The same dev that worked on the robe/outfit fiasco is working on this one. What could possibly go wrong?

One of my characters is still running around in the phantom outfit they did not give me. My inventory slot is still blank, but I ain't necked.