Its Warner Brothers not just DDO

[heavenandhell]

As we all know the downtime is billing related. Other Warner Brothes properties are affected with an extended outage. see http://na.cartoonuniverse.com/en/news/maintenance-next-week

[Spartywinz]

Probably a WB mandate bringing properties inline with the same billing platform.

[Ryiah]

Probably a WB mandate bringing properties inline with the same billing platform.

This would certainly account for large delays with no real ETA.

[Chai]

That game is in beta. People need to create new toons after the change.

[sebastianosmith]

This would certainly account for large delays with no real ETA.

Head office mandated? CHECK
Top-down implementation? CHECK
Deployment specs written by a management committee? CHECK
Utter lack of communication? CHECK
Fingers pointed on a hair trigger? CHECK

Yep. Sounds like a corporate plan to me.

[UnderwearModel]

I know Time Warner uses SAP the Enterprise software that basically turns whatever way the company was doing its business into a clusterf for the next six months.

I wonder.....

[Astarii]

Well, i hope its not based on anything like that.... the new post that it has states:

"Cartoon Universe will be offline starting on Monday February 18th until Monday February 25th for some important updates. When we get back, everyone will need to create a new character to get all the new game features. We can’t wait to show you all of the exciting new changes!"

if it is at all related then we are in trouble. New toons? ...

[CheaterJoe]

Head office mandated? CHECK
Top-down implementation? CHECK
Deployment specs written by a management committee? CHECK
Utter lack of communication? CHECK
Fingers pointed on a hair trigger? CHECK

Yep. Sounds like a corporate plan to me.

Exactly! We (the mid/upper management people in a meetingroom somewhere) have decided to do this. FIRE, READY, AIM! FIREFIREFIRE!!!! What went wrong? We (the mid/upper management people in a meetingroom somewhere) will get back with you on that.

[Kabaon]

I know Time Warner uses SAP the Enterprise software that basically turns whatever way the company was doing its business into a clusterf for the next six months.

I wonder.....

Lol, my father has worked with SAP.... heard nothing but bad things about. Please I hope they don't use SAP....

[LeslieWest_GuitarGod]

Head office mandated? CHECK
Top-down implementation? CHECK
Deployment specs written by a management committee? CHECK
Utter lack of communication? CHECK
Fingers pointed on a hair trigger? CHECK

Yep. Sounds like a corporate plan to me.

Perfectly stated!

[UnderwearModel]

Lol, my father has worked with SAP.... heard nothing but bad things about. Please I hope they don't use SAP....

The only people that LOVE SAP are the consultants that get $300 per hour to fix it. A completely thankless job, but well compensated for the pain and suffering you go through at the hands of the customer.

Even better, when the stuff really hits the fan, you tell the complainers to go talk to the CEO who mandated and signed off on the deal. SAP Software is not a $49.99 application that is plug and play.

[HAL]

LotRO is also down for an extended time. Looks like it is something central like billing rather than an issue with the game servers.

[RedDragonScale]

LotRO is also down for an extended time. Looks like it is something central like billing rather than an issue with the game servers.

Just how big was that rock you just crawled out from under?