Escort the Expedition Bugged?

[KGWiking]

If you kill the end boss with ranged does that stop the last lever from appearing? I spent a pretty good amount of time sneaking through the dungeon - and even more waiting for a reply to a help ticket.
I guess there are no more live dm's that used to be around back in the day.

In any case, I was running alone and hadn't run the quest for awhile - I saw the boss and "ranged" him --- he never got close to me ---- but no last lever --- and after searching for an hour while waiting for a "ticket reply" I gave up.

So...is this a bug? I searched EVERYWHERE for that last lever to open up the library... and sheesh... if it is bugged ---- that's is pretty poor.

KG

[Ilindith]

Just completed it 5 minutes ago, no problems at all.

[Vordax]

If you kill the end boss with ranged does that stop the last lever from appearing? I spent a pretty good amount of time sneaking through the dungeon - and even more waiting for a reply to a help ticket.
I guess there are no more live dm's that used to be around back in the day.

In any case, I was running alone and hadn't run the quest for awhile - I saw the boss and "ranged" him --- he never got close to me ---- but no last lever --- and after searching for an hour while waiting for a "ticket reply" I gave up.

So...is this a bug? I searched EVERYWHERE for that last lever to open up the library... and sheesh... if it is bugged ---- that's is pretty poor.

KG

I have never seen this quest bug out on the levers, more than likely you just missed them. Look at this map (http://ddowiki.com/page/File:M_escort_the_expedition.png) did you find all the levers marked? IRC the levers you are looking for are in the small rooms on the east side of the map.

[Cyiwin]

Wiki says if you range Basthuul before the objective appears there is no way to finish the quest. Sorry....

[KGWiking]

Wiki says if you range Basthuul before the objective appears there is no way to finish the quest. Sorry....

Yes, I read this too after I had worked on the quest. I wasn't sure if this bug has been fixed. I'll be sure to "pound the guy" when I go back.

I looked in that dungeon for like two hours for an elusive lever - and braved the respawns and saw my xp go up for conquest etc only to get 0 xp for my efforts.

Annoying for sure but since this was the biggest problem I faced in the day it's not the end of the world!

KG

[KGWiking]

So, I got a message that I couldn't be helped because I wasn't online when they were ready to reply. Not for nothing, but I waited in game in quest for over one hour waiting for assistance. This was not during a peak game time and during that entire hour I had no notification if I was in the queue or not. Waiting over "one hour" for "in-game" support is not reasonable turnaround.

Secondly the form that I was given in game is illegible if read while in game. Here is the form with my comments since I could not access it "in game". I'll put in my comments.

By the way there is no rancor here - just candid feedback.

1) Overall, how satisfied are you with the support you received for your ticket? *
Very Satisfied
Satisfied
Partially Satisfied
XXXX Not Satisfied


2) How satisfied are you with our response time to your ticket? *
Very Satisfied
Satisfied
Partially Satisfied
XXXX Not Satisfied


3) How satisfied are you that our support staff are knowledgeable? *
Very Satisfied
Satisfied
Partially Satisfied
Not Satisfied
Entry needed is unable to answer since I did not get a reply in a "timely" manner

4) How satisfied are you with the professional attitude of our support staff? *
Very Satisfied
Satisfied
Partially Satisfied
Not Satisfied

ENTRY NEEDED Unable to asses as I never was able to meet with one in a "timely" manner.

5)

If you would like to provide feedback about a specific experience, please include the ticket number or your account username. We may also use this information to review your support experience. Please be aware that you will not receive a response from this survey.

Remember, this survey is completely anonymous unless you provide these details.

Ticket Number (optional)

Can't access while in game - and not relevant to this post.

6) Username (optional)

KGWiking

7) Email Address (optional)

Not listing here

8) How can we improve your support experience? (optional)

When a ticket is received have an automated in game text message - not to mail box - that you are in the queue with an estimated wait time of --- or X amount of customers are ahead of you. This is a common practice in technical support.


Again, not angry - but not particularly satisfied with the level of in game support that pay to play customers receive. Free to play - I get it - no money spent for subscription could reasonably = less support - VIP needs to have timely support included in their subscription.



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[Vordax]

Yes, I read this too after I had worked on the quest. I wasn't sure if this bug has been fixed. I'll be sure to "pound the guy" when I go back.

I looked in that dungeon for like two hours for an elusive lever - and braved the respawns and saw my xp go up for conquest etc only to get 0 xp for my efforts.

Annoying for sure but since this was the biggest problem I faced in the day it's not the end of the world!

KG

How did you kill Basthuul without pulling the 2 levers, the levers open the door to get to him.

[KGWiking]

How did you kill Basthuul without pulling the 2 levers, the levers open the door to get to him.

Bow and range. The bug report on wiki - maybe not the best source - says that if you don't get close - and range him you will not have the needed objective show up.

[Vordax]

Bow and range. The bug report on wiki - maybe not the best source - says that if you don't get close - and range him you will not have the needed objective show up.

How do you shoot through a closed door? Is Basthuul visible through the door?