Lord_X
09-15-2012, 07:39 PM
Hello - I have been trying for about an hour, but I cannot purchase points through the DDO store.
I tried Paypal - paypal credit (credit available) AND direct transfer from my bank (credit available)- it goes to the paypal account screen, I enter my password and authorize the transaction, it goes back to the DDO Store - "we are unable to process this transaction." I tried this 5 times - also closing and opening the store as directing in the FAQ.
I then tried to use a credit card thinking paypal was down with a card that has available credit. same message - we are unable to process this transaction.
I went to the help for the store, but it would not allow me to open a ticket.
I opened a ticket in game, but thought I would post here too.
Is the store down?
I tried Paypal - paypal credit (credit available) AND direct transfer from my bank (credit available)- it goes to the paypal account screen, I enter my password and authorize the transaction, it goes back to the DDO Store - "we are unable to process this transaction." I tried this 5 times - also closing and opening the store as directing in the FAQ.
I then tried to use a credit card thinking paypal was down with a card that has available credit. same message - we are unable to process this transaction.
I went to the help for the store, but it would not allow me to open a ticket.
I opened a ticket in game, but thought I would post here too.
Is the store down?