err: 29306

[italiano91]

You cannot upgrade a suspended subscription. Please reactivate the subscription first and try again

this happen when i try to insert the product key of the menance of underdark ....help plz

[Carpe_Noctem]

This is something that the Account Support team should be able to assist you with. Contact them by either phone or web inquiry, and they will take a further look for you. Their contact information is in my signature.