PDA

View Full Version : Really



dragon2fire
08-12-2012, 05:29 PM
I purchased a spirit cake. I went to use it but was in the water when i clicked so it did not give me my raise. I submitted a ticket and was told they cant help me. I paid for a cake and did not get my raise and my cake is gone. This annoys me so much i am just out the tp.

Smitey
08-12-2012, 06:08 PM
The in-game gamesmaster may indeed not be able to refund TP.

Raise a web ticket for store support for them to assess the possibility of a refund given the item consumed without granting a raise due to your location and hopefully they will be sympathetic:
http://forums.ddo.com/showthread.php?t=215337

dragon2fire
08-12-2012, 06:22 PM
They did help.

doomboy
08-12-2012, 08:27 PM
They did help.

good.
on a completely unrelated note, i seem to have lost access to Gianthold, even though i bought the pack.......

Memnir
08-12-2012, 08:33 PM
was told they cant help me.
They did help..
.
.
http://i.imgur.com/UnCzf.gif
.
.

Hobgoblin
08-12-2012, 08:39 PM
.
.
.
http://i.imgur.com/UnCzf.gif
.
.


sigh.

where is that from


i can almost place it. i fear i am in danger of losing my nerd cred.

only thing i can think of is supernatural


could i get some help?

hob