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Wendolyn
07-21-2012, 06:36 AM
Hello all,

Before submitting a bug report, I thought I'd ask about this on the forums, since I am not too familiar with the creature companions.

Recently, while playing a new character with some friends, I bought a pack containing the 3 different render companions. Thinking companions are permanently linked to all characters on your account, I tried them all out on that new character and had some fun with them.
Later, I noticed that my other characters did not have the paw tab in the inventory screen, so I could not access the creatures. I put this down to the other character still being in winter Korthos, and maybe not being in the "full" game yet (similarly to not being able to receive mail in wintery Korthos. Or, at least, not getting a mail icon). This was in the beginning of June.

Today, I thought I'd waited for my friends to continue playing that character enough, I wanted my creatures now! So I logged into the character, planning to head towards Stormreach and opening the stable to my other characters. However, when I opened his inventory, the screen "sort of" looked like the stable screen (but emptier, I so wish I'd taken a screenshot), yet I still did not have a paw tab. And when I clicked the regular inventory tab, it showed that. I was now unable to go back to the companion screen. Relogging did not fix this.

So now I kind of lost my creature companions and I don't know what to do? Is there some way I could have disabled the creature screen? I seem to recall (but could be wrong), that when the creature companions were introduced I clicked a button saying I didn't want a stable tab (I didn't want companions at the time), and that I would be able to reinstate that through the options later. However, I looked through the options and can't seem to find any option of the kind.

Help?

tl;dr version:
Lost my creature companion tab and I don't know how to get it back. Help?

Wend

Psychoticfrog
07-21-2012, 07:13 AM
I don't know much about pets, honestly. Never really got into them.

However it does sound like something to report. I can't imagine that once getting some pets, you now don't have access to, is working as intended.

Good Luck!

Mindos
07-21-2012, 10:41 AM
I think if you get a paw tab, but don't logout, instead get kicked or disconnected for inactivity or something, then the paw tab doesn't get written to your account.

Wendolyn
07-21-2012, 01:10 PM
Well, I am VIP, so inactivity shouldn't be an issue, but lately I do experience a client crash upon logging out of ddo. So maybe that is exactly what is wrong. Thank you for your input, Mindos!

Now, the bug report tool mentions that it is not the place to expect actual help, and while I am going to use it to make devs aware of the situation, I actually would like my creatures back. Is there any place I can go for that? Is there a support tool or should I make a thread in the support forum for this?

Thanks!

Wend

barfuss
07-21-2012, 01:33 PM
i am not sure whether your render's disappearance is in any way connected, but there are other threads mentioning that their pets got lost, but they went missing after an update as far as i know.
did your companions go walking any time close to an update, too, by any chance?