patch progress reports

[captain1z]

In reference to Galerias thread http://forums.ddo.com/showthread.php?t=383266&page=2 <--------here.

Id like to petition for a sticky developer thread, sort of a bug radar, that lists a particular bug or missing feature has been acknowledged and a target window for completion or fix.

Example:

Heavy fort bug/ high priority/ shooting for patch 14.3
Warforge druid animation incompatability/ low priority/ no projected timeframe at the moment
Bugged raids/ high priority/ problem to be corrected on or before release of update 15

New fvs pre/ low priority/ work planned within the next 12 months



Something to acknowledge issued voiced by players and give some indication of where it is on your work schedule. All with the understanding that it may not be completed by a projected patch but if not the information will be updated.
Granted something may appear near the top of the list and drop lower and you may still catch nerdrage for it but I believe overall some sort of roadmap for player expectations would be a good thing.

[Fefnir_2011]

In reference to Galerias thread http://forums.ddo.com/showthread.php?t=383266&page=2 <--------here.

Id like to petition for a sticky developer thread, sort of a bug radar, that lists a particular bug or missing feature has been acknowledged and a target window for completion or fix.

Example:

Heavy fort bug/ high priority/ shooting for patch 14.3
Warforge druid animation incompatability/ low priority/ no projected timeframe at the moment
Bugged raids/ high priority/ problem to be corrected on or before release of update 15

New fvs pre/ low priority/ work planned within the next 12 months



Something to acknowledge issued voiced by players and give some indication of where it is on your work schedule. All with the understanding that it may not be completed by a projected patch but if not the information will be updated.
Granted something may appear near the top of the list and drop lower and you may still catch nerdrage for it but I believe overall some sort of roadmap for player expectations would be a good thing.

No.

Turbine developers are accountable to their bosses, not to us. And the more time they have to spend explaining to every Mary and Joe on the forums the most excrutiatingly smallest details of their jobs, the less likely the are to actually get anything done.

[dterror]

No.

Turbine developers are accountable to their bosses, not to us. And the more time they have to spend explaining to every Mary and Joe on the forums the most excrutiatingly smallest details of their jobs, the less likely the are to actually get anything done.

I would argue they are ultimately accountable to US, the people that shell out the money that pays their salaries.
I would bet there are people at Turbine who would be able to maintain such a list based on information the devs provide to their bosses, people who are not devs themselves, who could be spared to maintain such a list for the paying customers.

Besides, such a list wouldn't take up much time beyond what is needed to list the issues to begin with, occasionally remove or edit an existing entry, and to add new entries as required. No explanations would be required, just a simple list of known bugs on the to-be-squashed list, and an estimate of when they plan to try and squash it.

[grayham]

No, I'm not signing this.

If they made it, would I read it? Hell yeah. Do I think I have any right to know? No. I just think this is a step too far.

[Fefnir_2011]

I would argue they are ultimately accountable to US, the people that shell out the money that pays their salaries.

The developers at Turbine are paid by that company to produce their product. Is the company as a whole responsible for the product they hand over? you betcha. But the development team is accountable to their bosses within the company, not the tiny fraction of the game community that visits the forums and feels like they have a right to know every detail of their 9-to-5 workday.


I would bet there are people at Turbine who would be able to maintain such a list based on information the devs provide to their bosses, people who are not devs themselves, who could be spared to maintain such a list for the paying customers.

Besides, such a list wouldn't take up much time beyond what is needed to list the issues to begin with, occasionally remove or edit an existing entry, and to add new entries as required. No explanations would be required, just a simple list of known bugs on the to-be-squashed list, and an estimate of when they plan to try and squash it.

These people at Turbine you speak of, who do not necessarily develop for Turbine but work for Turbine anyway... they already have jobs they do. Jobs that are important and fill up a workday.

Not to mention that deadlines for anything are going to be highly flexible, especially when you consider that in an MMO, the game itself is a living breathing organism. Not only are there things constantly being added, they have to try and bolster the code that's already there. So while they may schedule "x bug to be fixed by y date", something else that they have to do as a part of their job may end up pushing that back by a month. And then the forumites will demand to know why that happened, and now we're one step away from the devs handing in annotated time cards because people are being too obsessed with what they do every single second of every single workday.

So be satisfied that some devs choose to participate in completely voluntary forum participation, and realize they don't even owe you that.

[Xynot2]

3 threads

Changes, updates and tweaks- a progress report highlighting these things
Bugs- self explanatory
Fixed bugs- also self explanatory and conducive to limiting bug reports.

whether you like the first one or not, you have to agree the other 2 would be great. And easy enough to maintain. Add a new bug, move it to the fixed thread. There would only be the 2 posts and closed stickies so no crud to filter thru.

/signed

[Cyr]

/signed

A complete bug list and expected time to fix list would help immensely.

[captain1z]

Thanks Maj for coming out and fulfilling this request. May have been a one shot deal but was a huge step in the right direction. All positives and thank you feedback in that thread so far.

http://forums.ddo.com/showthread.php?&postid=4618724#post4618724

[valarx]

Thanks Maj for coming out and fulfilling this request. May have been a one shot deal but was a huge step in the right direction. All positives and thank you feedback in that thread so far.

http://forums.ddo.com/showthread.php?&postid=4618724#post4618724

This is what I would like to see for the Known Issues sticky. I especially like the fact that it lists bugs as Confirmed/Fixed/Under Investigation. If I had this type of feedback, I'd be more inclined to provide information to move Under Investigations to Confirmed.

[Kinerd]

So be satisfied that some devs choose to participate in completely voluntary forum participation, and realize they don't even owe you that.This is just not a respectful attitude. Do you really think so little of yourself? You're just as much a person as anyone else, you shouldn't demean yourself so.

[Goregnash]

This is just not a respectful attitude. Do you really think so little of yourself? You're just as much a person as anyone else, you shouldn't demean yourself so.

No, he is exactly right. Like it or not the Devs are doing a Job and they have people to answer to. If they wanted to they could very well go by-the-book and do only the things assigned to them and nothing more. They are programmers and content developers, not PR reps or Fairy Godmothers. Forum involvement is a nice perk we recieve as customers or rather 'consumers' for you F2P people.

Most of these guys have a deep love for the game and want to try and make the players happy at any possible opportunity. I would guess that most of them are very restricted as to what they can and cant do and are probably required to post supporting documentation for EVERY CHANGE that appeals to the minds of approvers who dont develop games and probably dont play them either.

Cut them some slack.

[TrinityTurtle]

So sad to see that people can't understand a different, and well stated, point of view is not trolling.

[CaptainSpacePony]

I disagree with the OP. I love when MF or other devs update us and appreciate all efforts to keep the player base informed, BUT, it's more important that they be allowed to focus on development than TPS reports.

[Pintail]

not signed