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Kraanan
02-27-2012, 06:18 PM
He took my cake on one character without giving me my tome. My character Rainlin on the Cannith server wanted a Charisma tome. Worked fine on all my other characters, though.

Selfish djinni!

Cordovan
02-27-2012, 06:31 PM
We are actively investigating this issue, and will be adding this message to the launcher and Known Issues list shortly:


Having multiple players click on a Sixth Birthday Cake Djinni can cause issues with delivering the birthday items. Players should use their Djinni in a private area.

I'm sure there are other questions folks have about this cake-related issue, but since it's still early in our investigation, I don't have much more to add at the moment. We'll provide more information when we can. Thanks!

Kraanan
02-27-2012, 06:58 PM
Happened again with another character on another server. I went to the top of a building with nobody else around, and no tome. Both times was in the Marketplace, so that seems to be a troublespot.

Any chance to get replacement cake?

Anyway, hope this helps.

Dawnsfire
02-27-2012, 07:01 PM
I'm personally holding all my cakes until things are straightened out. I don't want to take any chances.

TPICKRELL
02-27-2012, 07:03 PM
Happened again with another character on another server. I went to the top of a building with nobody else around, and no tome. Both times was in the Marketplace, so that seems to be a troublespot.

Any chance to get replacement cake?

Anyway, hope this helps.
That stinks. The marketplace would not qualify as a private instance, since there are other toons in the market, even if they are not near you. I'd try it in a quest.

Kraanan
02-27-2012, 07:11 PM
The marketplace would not qualify as a private instance, since there are other toons in the market, even if they are not near you. I'd try it in a quest.

I thought the issue was other people clicking on your djinni, so I went out of the way. Figured no matter where I go, someone else could be there so I just went away from people.

Someone was complaining in general chat that using the cake in a quest also bugged out. Don't know if it was a rumor or if someone was with them, etc. Smart choice is to wait until the issues are resolved, I guess.

Dawnsfire
02-27-2012, 07:18 PM
Someone was complaining in general chat that using the cake in a quest also bugged out. Don't know if it was a rumor or if someone was with them, etc. Smart choice is to wait until the issues are resolved, I guess.

I suppose one could try a wilderness area like Searing Heights. They are private but not necessarily quests. I do think I will wait though. I don't need anything the cake gives out right away anyways.

Zonixx
02-27-2012, 07:19 PM
Turned in 40 cakes, 1 cake yielded 0 items. Other 39 were fine.

TPICKRELL
02-27-2012, 07:39 PM
I thought the issue was other people clicking on your djinni, so I went out of the way. Figured no matter where I go, someone else could be there so I just went away from people.

Someone was complaining in general chat that using the cake in a quest also bugged out. Don't know if it was a rumor or if someone was with them, etc. Smart choice is to wait until the issues are resolved, I guess.
Its ambiguous, but I read it as people clicking on a jin at the same time as yo in the same instance was causing issues.

Spoonwelder
02-27-2012, 07:44 PM
Gotta say the bug hit me to...didn't know what to do with the cake so I hit a djinn I saw in the market place near someone else. Turned it in for my tome and nada.

Probably my own **** fault for not reading the instructions - but i didn't see anything at a glance....knew I was looking for a Djinn - saw one and hit it the barter window is self explanatory so I thought I was all good until I got ska***** in return.

BoundByChains
02-27-2012, 08:26 PM
I've gotten the bug once, out of 5 cakes I've traded in so far.
It was a Charisma Tome, and it was in the Marketplace.

Jerk of a Djinni Dine-n'-dashed with my cake, leaving me Tome-less.

I got 3 con tomes, a str tome, and the Pork Barrels. All but 2 of which were collected in the Marketplace.

exactor_mortis
02-27-2012, 08:28 PM
Got hosed by the Genie too.
Takkon
Argonessen

Dodoroq
02-27-2012, 08:28 PM
Happened to me too, Tirain on Cannith. Did invoke the djinni on guild ship, no other djinnis there (at least on ours), no other guildies, wanted tome and got nothing at all. :-(

Vakko
02-27-2012, 09:53 PM
I dint get my tome too ...
In canith
House k

Morph96070
02-28-2012, 12:04 AM
I also did not receive my tome, used my cake on my guild airship, alone.

Anlan
Level 7 Barbarian
Sarlona Server

Regnar1979
02-28-2012, 12:55 AM
The stupid djin ate my cake, but didn't give me my +2 Con tome. I was alone in a Pub at the time. Cannith server, character Sarra Sneaks.

CarpeNoctu
02-28-2012, 01:08 AM
Same just happened to my Sorcerer, Tempestya on Argo... Gave the cake for a Con Tome, and the cake is gone with no Tome...

Question... I realize this is a known issue, but I'm wondering if I should report it anyway, just so it's known that this particular toon is having said problem in case they come up with a solution?

Edit: Just to be a bit more specific... I had not yet read the private area suggestion, so I was in a public area, but I was totally alone with no one around to click the Djinni... And I was in the exact same spot that I had previously used it successfully for two other toons.

Chette
02-28-2012, 01:11 AM
We are actively investigating this issue, and will be adding this message to the launcher and Known Issues list shortly:



I'm sure there are other questions folks have about this cake-related issue, but since it's still early in our investigation, I don't have much more to add at the moment. We'll provide more information when we can. Thanks!

If you're actively investigating this issue, why is in-game support responding to tickets saying that it's not a known issue and there's nothing they can do? Those sort of responses are just insulting. It IS a known issue, and the easiest thing to do would be to return the cake.

However, if they don't want to do anything, because they can't confirm who is telling the truth, they should at least respond that it's currently being investigated and refer people to the forums to report.

aristarchus1000
02-28-2012, 01:52 AM
Posting here because it sounds like in game support is not helpful.

Arisan on cannith . My bug is weird. I took the 25 pots in the marketplace. Pretty sure nobody around. I got only 1 pot.

The weird thing is, I have 76 pots from before when I bought the pots on sale from over a year ago. 76 + 25 = 101... My stack of 76 stayed at 76 and I had a new stack of just one. Was this a stacking problem?

danielhrobbins
02-28-2012, 03:02 AM
We are actively investigating this issue, and will be adding this message to the launcher and Known Issues list shortly:



I'm sure there are other questions folks have about this cake-related issue, but since it's still early in our investigation, I don't have much more to add at the moment. We'll provide more information when we can. Thanks!

Should we make a ticket? I reported a bug for BOTH times it happened to me. I tried submitting a ticket the first time also, but the ticket was closed and the response was basically "this is not a known issue; go here to submit a bug report." Just curious, I see other people being advised to make tickets ...

And, we will be getting our 24 missing pots out of the 25 when?

badbob117
02-28-2012, 03:14 AM
the djinni Seems to have stolen 4 of my renown pots on 2 toons. Both times it said in chat tab that he gave me 5 and i only got 1 each cake.. The rest of my toons all got their tomes and sp pots though.

SpiderPig
02-28-2012, 05:38 AM
3 toons across 3 servers missed out on the expansion extras and the cake, seems funny that if the cake failed so did the expansion extras :D.

I hope we will be compensated for this.

auntjobiska
02-28-2012, 06:58 AM
First character got 4 siberys spirit cakes for his Birthday cake. The second, Capacious on Khyber, did her cake thing in the Harbor near the bank and noone else was around. She also asked for 4 Siberys spirit cakes and got only 1. Bug report was submitted.

AJ

Phemt81
02-28-2012, 07:08 AM
Tried on my first toon, and it didn't work :(

Done it in a public instance, but no players in sight were there...

Are we getting the cake back when things are fixed?

Bug reported

Torin17
02-28-2012, 08:48 AM
I used my cake on four characters, all on my guild ship in the dead of night, no one else around. Twice I received 4 siberys spirit cakes, as advertised, and twice I received only 1 siberys spirit cake. Sigh.

Torin

Morph96070
02-28-2012, 09:37 AM
I used my cake on four characters, all on my guild ship in the dead of night, no one else around. Twice I received 4 siberys spirit cakes, as advertised, and twice I received only 1 siberys spirit cake. Sigh.

Torin

Welllll.. he IS a "Cake Loving Djinni", no? Maybe he nommed on your Siberys cakes too.