VIP subscription

[angelmink]

Hi I used to be a VIP using a credit card of mine which has since expired.
I tried to resubscribe DDO with my new debit card. I was given a 30005 error saying the billing information cannot be updated.
I called by bank and the reply given was to check with the merchant.
please help.

Thanks!

[daVoyd]

There is a good sticky here (http://forums.ddo.com/showthread.php?t=203387) that has a lot of good information in it.

If after you read through the sticky and you still need some help, you will want to contact the Account Management team directly. You can use the information in my signature to do that. They will be happy to help!

[Hordo]

There is a good sticky here (http://forums.ddo.com/showthread.php?t=203387) that has a lot of good information in it.

If after you read through the sticky and you still need some help, you will want to contact the Account Management team directly. You can use the information in my signature to do that. They will be happy to help!

The problem here is none of that works, which is why I now have an account which is perma-Premium instead of VIP...and not by my choice either.