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View Full Version : Bank/Bags: Losing stuff to bugs. Worse lately?



Delt
07-13-2011, 04:18 PM
I haven't been playing regularly for...well, quite a while, but did they change something recently with regards to bank mechanics? For example, I now notice that when removing items from the bank, if there is lag/delay, the item (#) will display grey if queued for removal. Perhaps I just never noticed it before...but I don't think so.

If this is new(..er), I'd assume its some attempt to reduce disappearing items...but it seems to be worse than ever now. If you queue multiple items for removal and encounter lag (and/or reclick the item), it's seems to be batting a 50% to eat your item with a Bank failed. msg. Used to be that was only a real danger during server backup time and getting impatient/logging off during delayed transfer.

There are also various ways to 100% eat your items -- some of these have always existed (stackable items in particular, bags as well w/ full inventory and/or bank slots). It amazes me after this long of it being a reportable, reproducable bug, Turbine has still failed to fix some of these and instead let players eat the losses.

I lost about 1k gold coins and a seal bag recently. Not a super big deal, but still annoying and I feel bad for those who are losing worse.

Things NOT to do with the bank:

- TR/Shared/Personal bank to bank transfers. Don't do it, take it to your inventory first.
- Do not queue up more than one item at a time. Wait until it finishes.
- Do not add/remove stackables/bags if your inventory or bank is full...or even near full. You'll lose the overflow.
- Do not move out of range of the bank NPC or close the window if you have a pending transfer.
- Do not log off until you are sure you have completed a bank transfer.
- Do not use the bank actively around the daily server back up time (which, last I checked, was around 2am PST).

Honestly Turbine, check the bug reports people send you. Take a break from the cash grab crafting scheme and fix some stuff.

acinch
07-13-2011, 05:33 PM
Your Right today i crunched a bunch of kybers to go soul gem hunting with my wizard to send to my rogue toon went into bag, when i got to quest ... bingo no kybers look everywhere all bags .. logged re-logged still nothing.. turned in tag about bug heard nothing back,, job well done guys... so for fun i checked all bags on me and in bank and on other toons on one toon the gem bag has 2 diff gems that wont sell from bag and will not come out, my wiz toon his soul bag which says " 8/20" but when i count there are only 4 unique items (-4) and the Ingredients bag in my Back pack says "26/30" count is 22 unique items (-4) and in bank say "6/12" count is 2 (-4) does anyone see a pattern here? some of those items were hard to get...funk...twigs. Pebbles.. and a large mat

AKA SUN
The bright side of the moon

BruceTheHoon
07-13-2011, 05:39 PM
Your Right today i crunched a bunch of kybers to go soul gem hunting with my wizard to send to my rogue toon went into bag, when i got to quest ... bingo no kybers look everywhere all bags .. logged re-logged still nothing.. turned in tag about bug heard nothing back,, job well done guys... so for fun i checked all bags on me and in bank and on other toons on one toon the gem bag has 2 diff gems that wont sell from bag and will not come out, my wiz toon his soul bag which says " 8/20" but when i count there are only 4 unique items (-4) and the Ingredients bag in my Back pack says "26/30" count is 22 unique items (-4) and in bank say "6/12" count is 2 (-4) does anyone see a pattern here? some of those items were hard to get...funk...twigs. Pebbles.. and a large mat

AKA SUN
The bright side of the moon

This has been observed several times today. Turning the autogather off and onn helps, so does writing someting into the bag's filter and then clearing it.

acinch
07-13-2011, 05:45 PM
thanks for the help Bruce that worked for my gems... got to love DDO palyers

Prob solved a guild mate tried to remove items and hit gather and prest'o-change'o all back to norm ... still have to figure how to get the 2 stuck gems out of my pally's gem bag ... any idea's????????????????

Sun

Inthuul
07-16-2011, 07:42 PM
A guildmate of mine was missing items from his ingredients bag today. He is a new player and was very disappointed that his sigil of the lion and sigil of the goat were gone and now he couldn't upgrade his house D item.

Turning autogather off made his items reappear. Logging out and back in did not work.

This thread got me virtual hugs. Thanks everyone.

Turbine please take note.

joueur
07-16-2011, 07:45 PM
My bags do strange stuff sometimes, making things disappear, but clicking on the X to remove the bag filter makes it all go away, no loss.

perylousdemon
07-16-2011, 10:39 PM
Mail lag seems to be worse than usual lately, too. A guildmate of mine lost three large devil scales. Attempted to detach them, sat there for five minutes with the "Detach" option greyed out, DCed while waiting, came back to find the scales had been detached from the mail but were nowhere to be found in his inventory or ingredients bags.

And I was sent some thieves' tools, but every time I attempt to detach them, I get an error message. I don't know what's up with that.