error 30005

[shino23]

* The system was unable to update your billing information. Please verify your billing information and try again later. If you continue to experience this error, you may wish to try another credit card or contact your issuing bank. To request further assistance, please visit support.turbine.com. [err: 30005]
* The system was unable to update your account at this time due to a system error; we apologize for the inconvenience. If this problem persists, or resulted in any issues in your account, please contact Turbine Customer Service. [err: -2]

this is the message i get when i try to purchase the vip status i'm from italy but i never had problem while purchasing turbine point in ddostore what do i have to do? calling the agency a tell them what? pls be clare :D thank you very much

[daVoyd]

We do have a sticky (http://forums.ddo.com/showthread.php?t=203387) that has some good information in it.

You can also use the information in my signature to contact the Account Management Team directly by phone or by a web form. They will be happy to help you!