wooshell
04-11-2011, 04:11 PM
At the end of January I filed ticket #24001-19866 to transfer one of my chars on my secondary account from Ghallanda to Thelanis (together with 12 more tickets for my primary account which cost me the better part of a month's allowance..)
I was notified by a GM that this secondary account has no credit card associated. I added one, and replied to the notification mail as requested. Since that time - silence.
Sent a mail to account support mid-February - no reply.
Sent a mail to account support end-February - no reply.
Sent a mail to the "problems with GM support" contact mid-March - no reply.
(I made sure the ticket number is in the subject so that it's not easily discarded..)
Can someone at Turbine PLEASE find out what happened to that ticket, and get my last godforsaken character transferred? Preferably for free now.. just as a compensation for the annoyance your support caused me.
I was notified by a GM that this secondary account has no credit card associated. I added one, and replied to the notification mail as requested. Since that time - silence.
Sent a mail to account support mid-February - no reply.
Sent a mail to account support end-February - no reply.
Sent a mail to the "problems with GM support" contact mid-March - no reply.
(I made sure the ticket number is in the subject so that it's not easily discarded..)
Can someone at Turbine PLEASE find out what happened to that ticket, and get my last godforsaken character transferred? Preferably for free now.. just as a compensation for the annoyance your support caused me.