VIP on the Wrong Sub

[hermionegranger17]

I have updated my account to VIP, however I for some reason have 2 accounts, and my VIP has gone on to the wrong account where I have no characters, is there a way to delete the account with no characters and transfer my VIP over to my actual play account. I now have VIP and am waiting patiently to be able to use this on my playable account. Thanking you in advance!

[daVoyd]

Hey guys!

hermionegranger17, this is not something we can fix in the forums. Please call or submit a web inquiry for the Account Management team. They will be happy to assist you.

[Victorie]

Please only post in a thread if you have a related issue. I've moved this post as it is not about the GTC/Product Key issue.