Premium Service Request.

[Unreliable]

Hello, I sent in a premium service request from the official DDO premium service page below (filled in all the information, gave email address, sent in the premium service request, etc)

http://www.ddo.com/ddosupport/premium-services

It has now been 8 business days and I have not been contacted via email about my request, I am wondering if I should send another request or just wait longer? Any advice would be great, as I have not used Turbine Premium Services before and do not know how long it takes :) Thanks.

[Derbo]

Hello, I sent in a premium service request from the official DDO premium service page below (filled in all the information, gave email address, sent in the premium service request, etc)

http://www.ddo.com/ddosupport/premium-services

It has now been 8 business days and I have not been contacted via email about my request, I am wondering if I should send another request or just wait longer? Any advice would be great, as I have not used Turbine Premium Services before and do not know how long it takes :) Thanks.

I didn't apply for a Premium Service, but I have had my own interactions with Turbine Customer Support for the last 3 weeks. At this point, I'm - personally - not convinced an actual human works in the Turbine Customer Service Department... for whatever that's worth.