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View Full Version : Downgraded to P2P and Lost Ticket Submission/Tracking



Pfold
10-14-2010, 04:34 AM
As the title suggests I recently downgraded from vip to p2p( 3rd Oct iirc). I haven't had to request for in game assistance so i haven't noticed it until now. As you can see from the capture I am totally missing the option to even submit a ticket.

http://i196.photobucket.com/albums/aa83/themiser307/ddo/ScreenShot00044.jpg


I had the same problem prior to upgrading from P2P to vip. However it was working properly during the subscription.

I'm assuming this is the correct place to post as I believe that the changing of my account status is the only difference between this month from last. Everything else seems okay( extra characters etc).

Any help or a pointing out that I have nubbed something up would be appreciated :)

Victorie
10-14-2010, 09:49 PM
I believe you will find some useful information in this sticky (http://forums.ddo.com/showthread.php?t=236599).

After you review that, if you think that your account wasn't properly adjusted, please contact Account Management for assistance.