VIP problem fixed yet?

[iBrute]

I got on again today and still stripped of my vip. It's kinda weird though because I pay for two different accounts (mine and a family members.) And theres is just fine and has even been credited with points but mine is stripped and no points?

[Sleepingcap]

I would suggest calling the Account Management Phone Support at (781) 407-4020
Or contact them via e-mail which will most likely take you up to two weeks at http://www.ddo.com/component/content/article/482-account-ticket

[Doxmaster]

Wait wait wait...there is a VIP bug?

...great. Now I need to go find out if I should have VIP this month. I lost it on my toon and just assumed that my parents cut it off.

[XaatXuun]

I thought I read somewhere , (I said I thought) that only one account per card, something that, if you use the same card on another account, it kinda stops on the previous one it was use on.

Anyways, I could not find it (hence, "I Thought") so either I dreament it or just can ot find it again, but here is this post,

Gift Giving and Payments on Friends' Accounts (http://forums.ddo.com/showthread.php?t=181819)
at least there you can see the times and Phone # to call accounts

[woundweaver]

no :(

[iBrute]

I thought I read somewhere , (I said I thought) that only one account per card, something that, if you use the same card on another account, it kinda stops on the previous one it was use on.

Anyways, I could not find it (hence, "I Thought") so either I dreament it or just can ot find it again, but here is this post,

Gift Giving and Payments on Friends' Accounts (http://forums.ddo.com/showthread.php?t=181819)
at least there you can see the times and Phone # to call accounts

I have been paying for 2 accounts on one card for about 3 months now but its seemed yesterday morning that whatever was wrong with mine corrected and my points where in place. Thanks guys.