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View Full Version : In Game Lag, since server move


wrigghawk
04-21-2010, 04:46 PM
My symptoms are:

Every few minutes (5-15), my toon stops moving and my ability to move mouse around the screen becomes very poor. If I try to turn my character, the character usually turns in 120 or 180 degree increments, at slow intervals (even when I just tap for a turn). Using a skill or ability is also slow and only works occasionally. After 45 seconds to a minute and a half I regain control of my character.

Other players do not experience the lag when I do. The problem happens in and out of parties, in and out of dungeons, and in both busy and slow areas (i can be the only person in an area and still experience the lag issue).

The issue does not occur in other applications or online games (LOTRO, another Turbine Game).

My computer cpu useage does not shoot up during these episodes.

My packet loss does not increase or change in a noticeable fashion.

The problem began after the server move. Prior to that I had played game for over 2 years on the same computer with no issues like this ever before.

I have updated my graphics drivers repeatedly (I have an NVIDEA 8500)

I have tried adjusting various graphics settings with no change in the issue.

I have turned off antivirus with no change in issue.

I have rebooted my network repeatedly with no change in the issue.

I have a verizon dsl connection.

1.5 mbps download
0.15 upload
Ping 74 ms

My analysis is:

As near as I can tell the Server on Turbines end slows dramatically its communication to my computer every few minutes, then after 45 seconds to a min, begins responding again in a regular fashion. I have no idea why it is occurring. Based on forum posts I think it is happening to a few others.

The issue is making my gameplay experience extremely unsatisfactory.

I am located in Washington State

My DXDiag.txt is as follows:


------------------
System Information
------------------
Time of this report: 4/21/2010, 14:41:59
Machine name: WRIGG-02
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DXP051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A06
Processor: Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs)
Memory: 2046MB RAM
Page File: 511MB used, 3427MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8500 GT
Manufacturer: NVIDIA
Chip type: GeForce 8500 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0421&SUBSYS_00000000&REV_A1
Display Memory: 512.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.9713 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/15/2010 23:51:59, 6432128 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 3/15/2010 23:51:59, 10232352 bytes
Device Identifier: {D7B71E3E-4761-11CF-4146-0B2000C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0421
SubSys ID: 0x00000000
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SB X-Fi Audio [BCE0]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_10031102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.1187 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/17/2006 12:17:10, 500480 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Standard
Cap Flags: 0xF5F
Min/Max Sample Rate: 1, 192000
Static/Strm HW Mix Bufs: 128, 128
Static/Strm HW 3D Bufs: 128, 128
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Standard
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SB X-Fi Audio [BCE0]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.1187 (English)
Driver Attributes: Final Retail
Date and Size: 8/17/2006 12:17:10, 500480 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

Description: Modem #0 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: Enabled
Ports: SB X-Fi DMusic Synth [BCE0], Hardware (Kernel Mode), Output, DLS, Internal, Default Port
SB X-Fi Audio [BCE0], Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB X-Fi Synth A [BCE0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB X-Fi Synth B [BCE0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x27CA
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/13/2008 11:45:37, 59520 bytes
| Driver: usbd.sys, 8/10/2004 03:00:00, 4736 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x413C, 0x2003
| | Location: Dell USB Keyboard
| | Matching Device ID: usb\class_03&subclass_01
| | Service: HidUsb
| | Driver: hidusb.sys, 4/13/2008 11:45:27, 10368 bytes
| | Driver: hidclass.sys, 4/13/2008 11:45:26, 36864 bytes
| | Driver: hidparse.sys, 4/13/2008 11:45:22, 24960 bytes
| | Driver: hid.dll, 4/13/2008 17:11:54, 20992 bytes
| |
| +-+ HID Keyboard Device
| | | Vendor/Product ID: 0x413C, 0x2003
| | | Matching Device ID: hid_device_system_keyboard
| | | Service: kbdhid
| | | Driver: kbdhid.sys, 4/13/2008 11:39:48, 14592 bytes
| | | Driver: kbdclass.sys, 4/13/2008 11:39:47, 24576 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 17:13:20, 40840 bytes
| Driver: kbdclass.sys, 4/13/2008 11:39:47, 24576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x0461, 0x4D89
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouclass.sys, 4/13/2008 11:39:47, 23040 bytes
| Driver: mouhid.sys, 8/17/2001 11:48:00, 12160 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 17:13:20, 40840 bytes
| Driver: mouclass.sys, 4/13/2008 11:39:47, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Passed, Half Duplex: Passed, Mic: Passed
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: Conexant D850 56K V.9x DFVc Modem
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv6 - fe80::213:72ff:fe14:24f3
DirectPlay8 TCP/IP Service Provider: Teredo Tunneling Pseudo-Interface - IPv6 - 2001:0:4137:9e76:0:fbf7:b88f:32d9
DirectPlay8 TCP/IP Service Provider: Teredo Tunneling Pseudo-Interface - IPv6 - fe80::ffff:ffff:fffd
DirectPlay8 TCP/IP Service Provider: Automatic Tunneling Pseudo-Interface - IPv6 - fe80::5efe:
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------
Dungeon Siege 2 (DX7) - Registry: OK, ExeFile: DS2.icd (<File Missing>)

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 17.5 GB
Total Space: 147.8 GB
File System: NTFS
Model: ST3160812AS

Drive: D:
Model: SONY DVD-ROM DDU1615
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 11:40:46, 62976 bytes

Drive: E:
Model: TSSTcorp CD-RW TS-H292B
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 11:40:46, 62976 bytes

--------------
System Devices
--------------
Name: Intel(R) 82801GR/GH/GHM (ICH7 Family) PCI Express Root Port - 27E2
Device ID: PCI\VEN_8086&DEV_27E2&SUBSYS_00000000&REV_01\3&172E68DD&0&E5
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 11:36:44, 68224 bytes

Name: Intel(R) 82801GR/GH/GHM (ICH7 Family) PCI Express Root Port - 27E0
Device ID: PCI\VEN_8086&DEV_27E0&SUBSYS_00000000&REV_01\3&172E68DD&0&E4
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 11:36:44, 68224 bytes

Name: Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Device ID: PCI\VEN_8086&DEV_27DF&SUBSYS_01D11028&REV_01\3&172E68DD&0&F9
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/17/2001 11:51:52, 3328 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 11:40:29, 24960 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 3/10/2010 19:01:25, 96512 bytes

Name: Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_01D11028&REV_01\3&172E68DD&0&FB
Driver: n/a

Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&172E68DD&0&E0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 11:36:44, 68224 bytes

Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_01D11028&REV_01\3&172E68DD&0&EF
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:35, 30208 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 17:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:37, 59520 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/13/2008 17:11:54, 7168 bytes

Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_01D11028&REV_01\3&172E68DD&0&EB
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:35, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 17:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:37, 59520 bytes

Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_01D11028&REV_01\3&172E68DD&0&EA
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:35, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 17:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:37, 59520 bytes

Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_01D11028&REV_01\3&172E68DD&0&E9
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:35, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 17:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:37, 59520 bytes

Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_01D11028&REV_01\3&172E68DD&0&E8
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:35, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:36, 143872 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 17:12:08, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:37, 59520 bytes

Name: Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_01D11028&REV_01\3&172E68DD&0&FA
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/17/2001 11:51:52, 3328 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 11:40:29, 24960 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 3/10/2010 19:01:25, 96512 bytes

Name: Intel(R) 82801GH (ICH7DH) LPC Interface Controller - 27B0
Device ID: PCI\VEN_8086&DEV_27B0&SUBSYS_00000000&REV_01\3&172E68DD&0&F8
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 11:36:41, 37248 bytes

Name: Intel(R) 945G/GZ/P/PL PCI Express Root Port - 2771
Device ID: PCI\VEN_8086&DEV_2771&SUBSYS_00000000&REV_00\3&172E68DD&0&08
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 11:36:44, 68224 bytes

Name: Intel(R) 945G/GZ/P/PL Processor to I/O Controller - 2770
Device ID: PCI\VEN_8086&DEV_2770&SUBSYS_00000000&REV_00\3&172E68DD&0&00
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_E1\3&172E68DD&0&F0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 11:36:44, 68224 bytes

Name: Intel(R) PRO/1000 PL Network Connection
Device ID: PCI\VEN_8086&DEV_109A&SUBSYS_01D11028&REV_01\4&22443A69&0&00E5
Driver: C:\WINDOWS\system32\DRIVERS\e1e5132.sys, 9.00.0015.0000 (English), 3/31/2005 17:04:52, 180736 bytes
Driver: C:\WINDOWS\system32\Prounstl.exe, 8.00.0007.0000 (English), 3/9/2005 16:22:52, 126976 bytes
Driver: C:\WINDOWS\system32\e1e5132.din, 12/7/2004 13:26:34, 2740 bytes
Driver: C:\WINDOWS\system32\IntelNic.dll, 8.02.0009.0000 (English), 3/8/2005 18:26:28, 23040 bytes
Driver: C:\WINDOWS\system32\e1000msg.dll, 8.05.0012.0000 (English), 3/9/2005 16:21:40, 163840 bytes
Driver: C:\WINDOWS\system32\EtCoInst.dll, 2.02.0001.0000 (English), 3/10/2005 11:49:42, 17408 bytes

Name: Conexant D850 56K V.9x DFVc Modem
Device ID: PCI\VEN_14F1&DEV_2F20&SUBSYS_200F14F1&REV_00\4&5855BE9&0&28F0
Driver: C:\WINDOWS\SYSTEM32\DRIVERS\HSF_CNXT.sys, 7.06.0000.0000 (English), 11/17/2003 12:58:02, 680704 bytes
Driver: C:\WINDOWS\SYSTEM32\DRIVERS\HSFHWBS2.sys, 7.06.0000.0000 (English), 11/17/2003 12:59:20, 212224 bytes
Driver: C:\WINDOWS\SYSTEM32\DRIVERS\HSF_DP.sys, 7.06.0000.0000 (English), 11/17/2003 12:56:26, 1042432 bytes
Driver: C:\WINDOWS\SYSTEM32\DRIVERS\mdmxsdk.sys, 1.00.0002.0002 (English), 4/9/2003 09:48:08, 11043 bytes
Driver: C:\WINDOWS\SYSTEM32\DRIVERS\del200f.cty, 11/18/2003 23:15:00, 128398 bytes
Driver: C:\WINDOWS\system32\mdmxsdk.dll, 1.00.0002.0002 (English), 4/9/2003 10:01:32, 90112 bytes
Driver: C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200F14F1\HXFSetup.exe, 2.01.0008.0000 (English), 10/30/2003 12:25:38, 532480 bytes
Driver: C:\WINDOWS\system32\HSFCI008.dll, 7.99.0099.0099 (English), 10/23/2003 11:01:36, 32218 bytes

Name: Creative SB X-Fi
Device ID: PCI\VEN_1102&DEV_0005&SUBSYS_10031102&REV_00\4&5855BE9&0&20F0
Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.5512 (English), 4/13/2008 17:11:56, 4096 bytes
Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.5512 (English), 4/13/2008 17:12:42, 129536 bytes
Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.5512 (English), 4/13/2008 12:16:36, 141056 bytes
Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.5512 (English), 4/13/2008 11:45:14, 60160 bytes
Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.5512 (English), 4/13/2008 12:19:41, 146048 bytes
Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.5512 (English), 4/13/2008 11:45:15, 49408 bytes
Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.5512 (English), 4/13/2008 17:12:45, 23552 bytes
Driver: C:\WINDOWS\system32\drivers\ctac32k.sys, 5.12.0001.1187 (English), 8/17/2006 12:14:24, 502272 bytes
Driver: C:\WINDOWS\system32\drivers\ctaud2k.sys, 5.12.0001.1187 (English), 8/17/2006 12:17:10, 500480 bytes
Driver: C:\WINDOWS\system32\drivers\ctoss2k.sys, 5.12.0001.1187 (English), 8/17/2006 12:15:00, 116224 bytes
Driver: C:\WINDOWS\system32\drivers\ctprxy2k.sys, 5.12.0001.1187 (English), 8/17/2006 12:17:12, 7168 bytes
Driver: C:\WINDOWS\system32\drivers\ctsfm2k.sys, 5.12.0001.1187 (English), 8/17/2006 12:14:42, 143872 bytes
Driver: C:\WINDOWS\system32\drivers\emupia2k.sys, 5.12.0001.1187 (English), 8/17/2006 12:14:38, 78336 bytes
Driver: C:\WINDOWS\system32\drivers\ha10kx2k.sys, 5.12.0001.1187 (English), 8/17/2006 12:15:24, 765952 bytes
Driver: C:\WINDOWS\system32\drivers\haP16v2k.sys, 5.12.0001.1187 (English), 8/17/2006 12:15:32, 154112 bytes
Driver: C:\WINDOWS\system32\drivers\haP17v2k.sys, 5.12.0001.1187 (English), 8/17/2006 12:15:38, 180224 bytes
Driver: C:\WINDOWS\system32\drivers\ha20x2k.sys, 5.12.0001.1187 (English), 8/17/2006 12:16:32, 1110528 bytes
Driver: C:\WINDOWS\system32\drivers\pfmodnt.sys, 3.00.0000.0012 (English), 8/17/2006 12:32:56, 8192 bytes
Driver: C:\WINDOWS\system32\ctdlang.dat, 8/17/2006 12:22:58, 323640 bytes
Driver: C:\WINDOWS\system32\ctdnlstr.dat, 12/12/2006 11:39:02, 46273 bytes
Driver: C:\WINDOWS\system32\ctstatic.dat, 8/17/2006 12:11:10, 313207 bytes
Driver: C:\WINDOWS\system32\ctdaught.dat, 8/17/2006 12:11:10, 53932 bytes
Driver: C:\WINDOWS\system32\a3d.dll, 80.00.0000.0003 (English), 8/17/2006 12:32:46, 33792 bytes
Driver: C:\WINDOWS\system32\commonfx.dll, 5.12.0001.1187 (English), 8/17/2006 12:20:36, 87552 bytes
Driver: C:\WINDOWS\system32\ctaudfx.dll, 5.12.0001.1187 (English), 8/17/2006 12:20:48, 536576 bytes
Driver: C:\WINDOWS\system32\ctsblfx.dll, 5.12.0001.1187 (English), 8/17/2006 12:21:30, 548352 bytes
Driver: C:\WINDOWS\system32\cteapsfx.dll, 5.12.0001.1187 (English), 8/17/2006 12:21:12, 160768 bytes
Driver: C:\WINDOWS\system32\CTEXFIFX.dll, 5.12.0001.1187 (English), 8/17/2006 12:21:44, 1170432 bytes
Driver: C:\WINDOWS\system32\CTHWIUT.DLL, 5.12.0001.1187 (English), 8/17/2006 12:22:02, 61952 bytes
Driver: C:\WINDOWS\system32\CT20XUT.DLL, 5.12.0001.1187 (English), 8/17/2006 12:22:00, 158720 bytes
Driver: C:\WINDOWS\system32\ctemupia.dll, 5.12.0001.1187 (English), 8/17/2006 12:22:02, 108032 bytes
Driver: C:\WINDOWS\system32\piaproxy.dll, 5.12.0001.1187 (English), 8/17/2006 12:14:28, 73728 bytes
Driver: C:\WINDOWS\system32\ctdproxy.dll, 5.12.0001.1187 (English), 8/17/2006 12:16:38, 71680 bytes
Driver: C:\WINDOWS\system32\sfman32.dll, 5.12.0001.0130 (English), 8/17/2006 12:14:50, 21504 bytes
Driver: C:\WINDOWS\system32\data\cts20x.dat, 8/17/2006 12:11:10, 2091 bytes
Driver: C:\WINDOWS\system32\data\ctd20x.dat, 8/17/2006 12:11:10, 15899 bytes
Driver: C:\WINDOWS\system32\SBXFi.ico, 2/7/2005 18:45:22, 766 bytes
Driver: C:\WINDOWS\system32\XFi.bmp, 2/7/2005 18:45:22, 3128 bytes
Driver: C:\WINDOWS\system32\ctcoinst.dll, 3.00.0002.0042 (English), 5/7/2007 11:45:08, 86016 bytes
Driver: C:\WINDOWS\system32\ctdvinst.dll, 0.05.0000.0042 (English), 5/7/2007 11:45:08, 163328 bytes
Driver: C:\WINDOWS\system32\drivers\ctdvda2k.sys, 5.13.0001.0461 (English), 8/17/2006 12:23:00, 340176 bytes

Name: NVIDIA GeForce 8500 GT
Device ID: PCI\VEN_10DE&DEV_0421&SUBSYS_00000000&REV_A1\4&1A646D2D&0&0008
Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0011.9713 (English), 3/15/2010 23:51:59, 10232352 bytes
Driver: C:\WINDOWS\system32\OpenCL.dll, 1.00.0000.0000 (English), 3/15/2010 23:51:59, 61440 bytes
Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0011.9713 (English), 3/15/2010 23:51:59, 6432128 bytes
Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0011.9713 (English), 3/15/2010 23:51:59, 1097728 bytes
Driver: C:\WINDOWS\system32\nvcompiler.dll, 6.14.0011.9713 (English), 3/15/2010 23:51:59, 11640832 bytes
Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0011.9713 (English), 3/15/2010 23:51:59, 4075520 bytes
Driver: C:\WINDOWS\system32\nvcuvenc.dll, 6.14.0011.9713 (English), 3/15/2010 23:51:59, 2646632 bytes
Driver: C:\WINDOWS\system32\nvcuvid.dll, 6.14.0011.9713 (English), 3/15/2010 23:51:59, 2030184 bytes
Driver: C:\WINDOWS\system32\nvdata.bin, 3/15/2010 23:51:59, 2183470 bytes
Driver: C:\WINDOWS\system32\nvinfo.pb, 3/15/2010 23:51:59, 9046 bytes
Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0011.9713 (English), 3/15/2010 23:51:59, 14757888 bytes
Driver: C:\Program Files\NVIDIA Corporation\Uninstall\nvdisp.nvu, 3/15/2010 23:51:59, 25695 bytes
Driver: C:\Program Files\NVIDIA Corporation\Uninstall\nvudisp.exe, 1.10.0057.0035 (English), 3/15/2010 23:51:59, 600680 bytes
Driver: C:\WINDOWS\system32\nvcod.dll, 1.09.0010.0095 (English), 3/15/2010 23:51:59, 215656 bytes
Driver: C:\WINDOWS\system32\nvcodins.dll, 1.09.0010.0095 (English), 3/15/2010 23:51:59, 215656 bytes

------------------
Mirthgar
04-21-2010, 06:17 PM
Give the steps here (http://forums.ddo.com/showthread.php?t=184209) and the connection related ones here (http://forums.ddo.com/showthread.php?t=202636) a run through but definitely open a support request if you haven't. It might not be directly related but your sound card drivers are over four years old and they may be a contributing factor. Definitely check with Creative support (http://support.creative.com) for the newest available.



-------------
Sound Devices
-------------
Description: SB X-Fi Audio [BCE0]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_10031102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.1187 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/17/2006 12:17:10, 500480 bytes[/code]
wrigghawk
04-21-2010, 09:46 PM
Thank you for your response. I had already reviewed and checked issues in the two posts you referenced as well as others. I had thoroughly searched the forums looking for a possible fix before I posted.

Although I doubt the issue is sound card related, I checked both dell and Creative for a new driver. The driver at Dell simply replaced the driver with itself (no newer driver) and none of the drivers at Creative recognized the soundcard in my system. I think the hardware is actually part of the motherboard in this particular computer.

I posted to make you at turbine aware that you may have some kind of network gremlin and to save other players the time I've already expended on the issue. The issue remains the same, the game slows down every 10-15 min for about 45 seconds. During that period the game is unplayable. I rechecked the in game ping, upload, and download rates during an event (by maneuvering the mouse pointer in steps over the icon) and then observing. The ping (125 ms), upload and download rates were reported throughout the event as essentially the same as after. Voice chat (ddo) is unaffected by the slowdown. The symptoms would tend to indicate something other than a client side problem. The computer itself shows no sign of issue (cpu rate does not increase, hard drive isn't spinning, etc) during the slowdowns.

If it were a client side issue, i would not expect voice chat to remain unaffected, and I would expect to see the problem in other applications such as lord of the rings, which when I tested did not show any of the same issues. I would note that LOTR is a newer, larger application, with more intense graphics and I would expect the issues to be more evident there rather than not at all if it was a client side issue.

I would love that you could solve my problem with a simple fix, but If it were simple, I would have solved it myself. I am not a computer neophyte.

If you have any other ideas I would welcome them. I would be happy to participate in some form of test so you could observe the problem from your end. If you are interested in that, let me know. You have my email address on file if you need to contact me.

Further Update:
Ok so after testing sound driver update that wasnt an update, I wrote the post above. After which I went back to the game, and the game crashed upon launch attempt. I said no problem, shut up, rebooted and it crashed again. I said, no problem, adjusted the sound card acceleration settings and tried again and it crashed again. So I searched the internet for yet another sound card driver (my fourth) and found a creative driver at neither creative or dells website, and voila my sound card updated with a newer driver and an automatic driver updater program for creative was available as well. I took advantage of that creative tool too further update the sound card driver and voila got back into the game...only to have the same lag issue after 10 minutes of game play. I think we can safely eliminate the sound card issue...

for completion sake, here is the updated sound portion of my dxdiag file

-------------
Sound Devices
-------------
Description: SB X-Fi Audio [BCE0]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_10031102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1373 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 6/4/2009 02:47:14, 526232 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 1, 192000
Static/Strm HW Mix Bufs: 128, 64
Static/Strm HW 3D Bufs: 128, 64
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Standard
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SB X-Fi Audio [BCE0]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1373 (English)
Driver Attributes: Final Retail
Date and Size: 6/4/2009 02:47:14, 526232 bytes
Cap Flags: 0x41
Format Flags: 0xFFF

Description: Modem #0 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: Enabled
Ports: SB X-Fi DMusic Synth [BCE0], Hardware (Kernel Mode), Output, DLS, Internal, Default Port
SB X-Fi Audio [BCE0], Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB X-Fi Synth B [BCE0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB X-Fi Synth A [BCE0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal
Registry: OK
Test Result: Not run
Mirthgar
04-22-2010, 11:35 AM
The voice chat uses a completely different set of ports so if there's any port routing issues occurring on 9000 to 9013 the ingame voice chat (and standard in-game chat as well) is not always affected (uses ports 2900 to 2913).

I would defintely follow up with a support request (http://www.ddo.com/component/content/article/486-tech-ticket) if you haven't yet since troubleshooting connection issues can get alot more in-depth than can be done on the forums.