Insane frustration to give Turbine my money

[Boerewors]

Ok, so I want to start the game properly with a 32 point character, I want to give Turbine my money, but they will not have it!

I live in South Africa (yes, it is listed on the Turbine account page when entering my credit card). No matter what I do, no matter how many credit cards I try, they are all declined when wanting to purchase points using the browser.

Each of the cards work, since I tested each one of them by buying something else from another online vendor.

So I try Paypal, nope, sorry, also declined.

So I read here that I can email the accounts department and request points and they will manual purchase it using the card on my account, only to read here that there is a 3 day backlog on these.

Now that means, that the 32 point character I wanted to make and play for this weekend will only happen next week. So that is about a 5 day wait.

All this leaves me fuming, beating my hand on my desk, totally disgusted that no matter what I try, I cannot spend my money with Turbine and enjoy playing this weekend.

Don't you think it is time that Turbine did something about this? Are all non USA citizens having such a hard time?
You would think that ensuring that the processes are in place to take people's money, no matter where they are from.

[Maleficere]

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Don't you think it is time that Turbine did something about this? Are all non USA citizens having such a hard time?


Aye. All. Im wrote to support about buying turbine points a week ago (realy 6 day, 19 hour), and continue waiting.
Im play in many MMORPG (UO, DDO, LOTRO, AoC, WoW, Warhammer online), but first time see such slow work with money...

[Boerewors]

For some reason, suddenly I could buy points. I sent an email using the form asking the accounts dept NOT to buy points for me now. Let's hope that they process both mails or I am going to be owing a huge amount on my credit card.

If this happens, will a reversal be possible?