Turbine, please help your customers.

[Diib]

I'm one of the newer players to DDO having found you last year after you went free to play. I like the game so far, but I have one serious complaint, and an easy way to fix the problem. Please send an in game email to a player when they buy an adventure pack to tell them where to find the quests.

There is nothing more frustrating than spending money to purchase something and than not be able to see the content. I don't understand why many of your adventure packs are hidden away.

I bought the Reaver's Reach almost two months ago... and I thought it opened up higher level quests in giant hold from the description in the store. It was only last week that I discovered the guy to teleport me to that adventure pack. And it took several hours (and lots of hazing from fellow players) after buying the devils of shavarath pack to find out where to go to play that. And to this day I've still never seen the Restless Isles (or something like that) which I purchased in December.

I continue to enjoy the game, so I keep paying money to buy the adventure packs. But I should not have to beg for help in game to use a purchase I just made. You already have the ability to send things to characters in game (like hair dye) from store purchases, and you have a built in game email system. Why not send an email saying where to go after you buy an adventure pack?? Do you just hate the people who spend money?

Other than that, liking the game.

~ Diib

[KillEveryone]

I agree with this.

I had bought a few packs and had a hard time finding who I needed to talke to so I could get to those areas. It can take some time to find the areas if you don't know your way around. Having a message telling you which house you need to be in and who to talk to would make it more pleasant when purchasing those packs.

[DoctorWhofan]

I never thought of that. But they would be LOADS better than signs everywhere

/signed

[Rasczak]

You could have just asked.


Where do you need to go?

Shavarath you run into the twelve (from the marketplace), keep running straight and go into the tower of the twelve. Keep running straight and go through the door at the end, speak to the planescaller and select shavarath.

Restless isles, head North in the market place. Middle Guy with a big yellow ball above his head will transport you. (below the reaver's refuge teleport, he's in front of the tower). The guy for the easter egg hunt is to the right and the menechauran desert teleport is at the base of the steps to that tower. If you a veteran or reincarnate you start at the top of the tower in marketplace. The top of that tower is reaver's refuge.

Vale of Twilight you run into the twelve again, go straight to the planescaller. As you enter the room speak to the guy on your left. Run back out of the tower of the twelve. Across the bridge and left as soon as you can. Run around until you see a ramp heading up on your right. Use it.

Any others you need?

And before complaining, realise that everything that gets released, we don't get told where it is. Part of the fun is finding them. If you go to a concert you don't get in your car and hope you drive in the right direction. You look up addresses. Turbine don't need to email you co-ordinates. Everything is easily found.

Might I suggest bookmarking DDOWiki (http://www.ddowiki.com) so you don't have problems in the future?

[Therilith]

It's not like that information is hard to obtain using the wiki or compendium. Not that you should have to, but instead of spending "several hours" trying to get to Amrath you could have just googled it and found the guy within minutes.


Do you just hate the people who spend money?

I know it's a joke, but I still can't get the image of a whiny kid going "WAAAH! I PAID! WHY WON'T YOU CATER TO MY EVERY WHIM?!" out of my head.

[Modinator0]

we don't get told where it is. Part of the fun is finding them. If you go to a concert you don't get in your car and hope you drive in the right direction. You look up addresses.

While I agree with your point, that line seems a little self-contradictory XD

[Rasczak]

While I agree with your point, that line seems a little self-contradictory XD

It may seem that way but only if you split hairs.

One point is we don't get told where they are, we find them.

Part of finding them is to either run around like a mad person if you enjoy that OR look up an address. Not contradictory at all.

[Diib]

You could have just asked.


Where do you need to go?

Shavarath you run into the twelve (from the marketplace), keep running straight and go into the tower of the twelve. Keep running straight and go through the door at the end, speak to the planescaller and select shavarath.

Restless isles, head North in the market place. Middle Guy with a big yellow ball above his head will transport you. (below the reaver's refuge teleport, he's in front of the tower). The guy for the easter egg hunt is to the right and the menechauran desert teleport is at the base of the steps to that tower. If you a veteran or reincarnate you start at the top of the tower in marketplace. The top of that tower is reaver's refuge.

Vale of Twilight you run into the twelve again, go straight to the planescaller. As you enter the room speak to the guy on your left. Run back out of the tower of the twelve. Across the bridge and left as soon as you can. Run around until you see a ramp heading up on your right. Use it.

Any others you need?

And before complaining, realise that everything that gets released, we don't get told where it is. Part of the fun is finding them. If you go to a concert you don't get in your car and hope you drive in the right direction. You look up addresses. Turbine don't need to email you co-ordinates. Everything is easily found.

Might I suggest bookmarking DDOWiki (http://www.ddowiki.com) so you don't have problems in the future?

Thanks on the restless isles. Typically I just get made fun of when I ask for things like this in advice, if there is an answer at all. ("if you have to ask where shavarath is you're not high enough level to go there", for example). I don't enjoy needing to interact with self-important teenagers and twenty somethings to get basic game support.

I have a family and two jobs. It has taken me months to get one character to level 19. I like the game. But it is poor customer service to expect additional research to use a purchase. Making it more user friendly is going to make them more money from people in my position in the long run.

I'm glad that for you that are around at release its an extra game to explore. My time is very limited, I want to know where the content is. It doesn't seem outrageous to me to expect the company selling the product to provide instructions on how to use/find my purchase. You don't even get an email linking to the wiki you just did to point you where to research.

I don't have a problem with the product, but there is a customer service opportunity here.

~ Diib

[Rasczak]

Thanks on the restless isles. Typically I just get made fun of when I ask for things like this in advice, if there is an answer at all. ("if you have to ask where shavarath is you're not high enough level to go there", for example)

I have a family and two jobs. It has taken me months to get one character to level 19. I like the game. But it is poor customer service to expect additional research to use a purchase. Making it more user friendly is going to make them more money from people in my position in the long run.

I'm glad that for you that are around at release its an extra game to explore. My time is very limited, I want to know where the content is. It doesn't seem outrageous to me to expect the company selling the product to provide instructions on how to use/find my purchase. You don't even get an email linking to the wiki you just did to point you where to research.

I don't have a problem with the product, but there is a customer service opportunity here.

~ Diib

I would have to disagree. Part of being a part of a MMORPG is the community. If you take a look you will see that most game information is community driven. As is the Wiki.

Turbine tell you how to play the game, how to move and interact. That is all they need to do. They have since created Korthos to make it a more enjoyable experience, and the character paths so new players don't have to worry about building until they used to the game. As for the rest, that would be filed under the walkthrough category which no company gets involved in.

If ever you need to know something you can look me up and I'll give you the answers. As far as I'm concerned, the problem is not with the company, the problem is the people you are interacting with being a bunch of twits. Especially considering that these people giving you the answers you have described most likely had the same issue as you have and had to ask for directions. Which server are you on? I have not seen those sort of questions being laughed at in advice channel on my server so it may be a select few people who think it's funny to be immature. Lol it's quite funny, as I recently did a my.ddo post on the rubbish in general and advice channels.

As for the research side, well yes if you looking at what weapons to use, what class and race to make etc then yes. A simple question and answer is not really research for me.

Have fun though, the Titan (restless isles) is still one of the most fun raids around (at level). I would suggest flagging it and giving it a go ;)

[KillEveryone]

You could have just asked.

<snip>

Might I suggest bookmarking DDOWiki (http://www.ddowiki.com) so you don't have problems in the future?



It's not like that information is hard to obtain using the wiki or compendium. Not that you should have to, but instead of spending "several hours" trying to get to Amrath you could have just googled it and found the guy within minutes.

I know it's a joke, but I still can't get the image of a whiny kid going "WAAAH! I PAID! WHY WON'T YOU CATER TO MY EVERY WHIM?!" out of my head.


Thanks on the restless isles. Typically I just get made fun of when I ask for things like this in advice, if there is an answer at all. ("if you have to ask where shavarath is you're not high enough level to go there", for example)

<snip>

~ Diib

Third quote adds to my answer. /Advice can be a pain in the a$$. I have encountered people that are just being total a$$h0!3s when someone asks a question. Sometimes you can get an answer, sometimes you can't.

Thankfully, the Wiki is up now. I bought Gianthold, Tangleroot, Twilight Vale, and 3BC when it was down. I'm not particularly good at searching the forums for what I need...I favorite the thread when I find something very useful...so my searches are not always really fruitful.

I could have posted in the forums but I still feal that some sort of direction could be sent using the ingame mail to tell you who you need to talk to and where they are located. This really shouldn't be difficult to add with the adventure packs. The directions don't need to be long and the means to deliver is already there.

Part of it is that there is all this game but the info is a find out on your own type. I'm lucky that there have been people playing this game for several years and have posted quite a bit of documentation, but I do feel that there should be documentation from the games developers. I spent money to purchase points to purchase these packs. When I buy a game, appliance, something electronic, etc...I get some sort of documentation from the company. Granted, it isn't always as complete as I would like and sometimes there is a nice 100 page booklet that gives really good detail, either way I get some info I can use with my purchase.

I don't really like the signs all over the place. It looks cluttered.

[Rasczak]

While I may disagree with the OP and the idea....I believe everyone deserves their questions answered maturely and accurately.....so

ADVENTURE PACK LOCATIONS (http://ddowiki.com/page/Adventure_Pack)

Click the link, choose your adventure pack and click on it and enjoy details about where to find it, quests in it, level, XP blah blah ;)

If you're FtP I would suggest you keep it handy at all times since you can see what levels are available and so on.

Let me know if you need anything else

[Bacab]

Ultimately this is a consumer driven field (video games). I am not going to get into the semantics of "the customer is always right".

BUT, this is a reasonable request. Heck I am a "VIP" and when my monthly "DDO or Turbine Points" is delivered; I get an email. How hard would it be to put an attachment on such e-mail when you buy an adventure pack?

"Congratulations on your purchase! The Vale of Twilight is located in the Eastern Part of the Twelve. Speak to (INsert NPC's name Here) for directions on how to access this area. Thank you for your purchase."

To the OP, I am also a guy that works two jobs, but I do not have children; so I am sure I have more free time than you. That being said, I feel your pain. When I log on, I just wanna do some quest. Or maybe do a raid or two. Or if I only have a short amount of time...do a bloodstone run or some slayers. I DO NOT want to wander around aimlessly looking for or wondering where my next adventure will come from.

What makes DDO special is the lack of time-wasting travel time. You can pretty much jump into a quest and go have fun within 90 seconds of logging on. I love this feature. Making the game this accessable is why DDO has had a re-birth. People are indeed tired of the WoW, FFXI and Guild War style of play. Baisically those games hate you and want you to spend a ton of time doing nothing....just so they get your $15.99 a month. I am aware that Turbine is a company that NEEDS/HAS to make money.

I work in a hospital doing CT Scan. I used to be a soldier in the US Army. I love(d) my job. But I ultimately have to pay my bills/taxes. I appreciate that I enjoy my job and I get paid well to do it. Otherwise I would be un-employed and homeless. Without revenue, our wonderful devs would not be doing this. They have a specific skill set that is very marketable. If Turbine/DDO did not have the ability to pay them...they would be somewhere else. Because Tolero Jr. needs to eat and Little Cube needs Diapers.

Also to the people giving the OP flak...he has a right to voice his complaint. It is a reasonable complaint AND he has a reasonable suggestion on how to fix it with it. And the customer service that I have experienced in this game has been very good. Letting them know; whether its with a post on the forums, or with an in game "bug report" is the best way to give them feedback.

To my knowledge, Turbine/DDO has been very adept in applying customer feedback to their services. I do know Square Enix from my Final fantasy online playing days seems to hate its customers. They were intentionally cryptic and not forth-coming with game info/help.

Well sorry about the wall-o-text, but I am getting sorta tired of seeing someone with a legit customer service complaint/suggestion and then getting slammed with "NO MOAR EZ BUTTON 4 U" or "GTF0 NEWB". Not everyone has been playing since beta...and these F2P people are our lifeblood. Without their support; there is no more DDO.



EDIT: was not a crack at Raz. Just peruse other threads and you will see this type of resentment. And Raz is right, I wish people did not give intentionally bad advice in the advice channel.

[Psyker]

Your best source for information is going to be right here, or DDO WIKI. Unfortunately you are correct about the way people answer questions in game on the advice channel (for the most part anyway).

You should also note that in order to get to the restless isles you will need to first complete the quest "hiding in plain sight". Quest giver for that is a priest in one of the harbor taverns (the one with Baudry Cartomon).

Good luck to you.

I also wanted to add that there are lots of ways already in place in game to find out where to go for an adventure, your quest journal and patron/favor tab tells you who to talk to for the quest and where they are located.

[Rasczak]

I don't think this is a veteran vs newbie situation at all.

While we may know a lot more locations to a new player, one thing you must always remember, we all have RL's and being a Vet doesn't mean we play 20 hours a day, 7 days a week and don't have time to sit and lead new players through the turns. It's just not true at all. Consider this, whenever new content gets added, everyone (VIP, Vets, new players or FtP) has to do the entrance search. Once it's found it's public knowledge.

It's part of the game. Also it's a once off find. Once you know you always know (ok that part is theory :p. I happen to have forgotten places now and then or got them confused if they were new ;)).

I'm not saying don't do this, I have my reasons for disagreeing but I'm not arguing about it.
It's not a big deal to me but it seems to be a big thing for others. In future if you buy an adventure pack, you have the link now to know where it is (check my above post).

Let's just say that if we had to take all these requests (not just this one) with all the valid arguments, you going to get a manual on how to play the game and then another manual three times bigger, on all the intricacies. Use the wiki if you getting negative responses, anything you need should be there. It's a simple case of pulling it up and checking. No real hard labour time intensive school work, just a very quick and simple walkthrough on what you need to know

[Yazston_the_Invoker]

Personally, I enjoy searching for the places myself...almost gives me more of a sense of immersion in my characters, since once I find it, I know I'll be running there without thought to the NPC/location's name in the future...just looking for the quest.

With that being said, when you have little time, and some interesting ideas of advice from the community, I can see where having some assistance helps. Personally, I used to enjoy the way that Dark Age of Camelot did this. You would be given the name of the NPC, and the town he was located in (here, we would assume area of Stormreach, such as House Deneith, Marketplace, Harbor, etc.). Once you arrived in the location, if you could not locate the NPC, you could simply hilight one of the town guards, or similar NPCs, and use a simple command such as "/where NPC", and that guard would point in the direction that the quest NPC was located.

Now, DAoC did not have the great area map that DDO has, so you could not simply look at the map for a little bit to find quest NPCs, and it DID get a little frustrating at times, especially when the quest NPC was in a different elevation or in a building that you'd have to find a way into, but if DDO were to implement such a function where you have a quest log with area and NPC/entrance, plus give us the ability to query non-quest NPCs for directions, then that added to the current map would make it simple for people to find things, and it would still keep some of the flavor of exploring for yourself.

[Fenrisulven6]

I suppose the OP asks to share every quest after being invited to a group too? No "hey whats up, thank you for inviting me." Just join and "Share the quest please?!?"

No. Why would you assume that?

And I think your attitude is part of the reason why the OP had so much trouble when he asked where to go. People were treating him like one of the "share pls" morons, when all he was trying to do is play content he had bought.

Kinda unreasonable to expect the OP to "know the quest" for something he just purchased.

Sure, if he was joining my group, I would expect a basic knowledge of the quest, or at least a willingness to look it up. But this is more like high-tech phone I bought that came without instructions. Why should I have to search for them online? They should have been in the box.

[Lorien_the_First_One]

I have no idea how any of us found quests in the past.

Or how any of us find quests will find quests after this is implimented if we are VIPs so we don't get letters :eek:

While the idea isn't horrible, I'll agree with other posters that it isn't exactly hard to find out where a quest chain starts.

Take a day, explore Stormreach, it isn't that big.

[Heffty_Smurf]

I'm one of the newer players to DDO having found you last year after you went free to play. I like the game so far, but I have one serious complaint, and an easy way to fix the problem. Please send an in game email to a player when they buy an adventure pack to tell them where to find the quests.

There is nothing more frustrating than spending money to purchase something and than not be able to see the content. I don't understand why many of your adventure packs are hidden away.

I bought the Reaver's Reach almost two months ago... and I thought it opened up higher level quests in giant hold from the description in the store. It was only last week that I discovered the guy to teleport me to that adventure pack. And it took several hours (and lots of hazing from fellow players) after buying the devils of shavarath pack to find out where to go to play that. And to this day I've still never seen the Restless Isles (or something like that) which I purchased in December.

I continue to enjoy the game, so I keep paying money to buy the adventure packs. But I should not have to beg for help in game to use a purchase I just made. You already have the ability to send things to characters in game (like hair dye) from store purchases, and you have a built in game email system. Why not send an email saying where to go after you buy an adventure pack?? Do you just hate the people who spend money?

Other than that, liking the game.

~ Diib

no offense but since you found the forums you are well on your way to finding any info u need in this game. utilize the search function and take the initiative to find the answers that we all found at some point on our own

[blackdrowarcanenuts]

You could have just asked.


Where do you need to go?

Shavarath you run into the twelve (from the marketplace), keep running straight and go into the tower of the twelve. Keep running straight and go through the door at the end, speak to the planescaller and select shavarath.

Restless isles, head North in the market place. Middle Guy with a big yellow ball above his head will transport you. (below the reaver's refuge teleport, he's in front of the tower). The guy for the easter egg hunt is to the right and the menechauran desert teleport is at the base of the steps to that tower. If you a veteran or reincarnate you start at the top of the tower in marketplace. The top of that tower is reaver's refuge.

Vale of Twilight you run into the twelve again, go straight to the planescaller. As you enter the room speak to the guy on your left. Run back out of the tower of the twelve. Across the bridge and left as soon as you can. Run around until you see a ramp heading up on your right. Use it.

Any others you need?

And before complaining, realise that everything that gets released, we don't get told where it is. Part of the fun is finding them. If you go to a concert you don't get in your car and hope you drive in the right direction. You look up addresses. Turbine don't need to email you co-ordinates. Everything is easily found.

Might I suggest bookmarking DDOWiki (http://www.ddowiki.com) so you don't have problems in the future?

Well said when i bought the adventure package of vale of twilight and stk i did searched myself here and there searching the area u need to go gives one more kinda fun in running around means its like enjoying or exploring the areas.

Or if someone is finding difficulty in finding can ask someone but one thing is exploring and running to search for the area as far i know i enjoy it a lot lot thats how one knows and learns:)

[Talcyndl]

One thing to keep in mind...when Turbine has released new areas as part of game updates they generally send mail from the Coin Lords/whoever giving some basic information about where to find the new stuff.

So it's not completely crazy to send the same type of mail when those areas are purchased by a P2P player.

[Smelt92]

Thanks on the restless isles. Typically I just get made fun of when I ask for things like this in advice, if there is an answer at all. ("if you have to ask where shavarath is you're not high enough level to go there", for example). I don't enjoy needing to interact with self-important teenagers and twenty somethings to get basic game support.

~ Diib

Well I'm disgusted at this, and I hope you people are ashamed of yourselves, this is not the great DDO community that is known for it's helpfulness!

If you are on Thelanis, Diib, feel free to send a /tell to anyone in "The Legends Guild" (Smeltt, Galafrae, Graunch, Alyeanna, Willau and Deltabravo in particular) we will help if we can. The names I listed have been playing for several years and are officers in the guild.

If you aren't on Thelanis I can only suggest looking on the guild forums for a guild that says it is Newbie friendly and popping them a /tell when you get stuck.


Good luck on your adventures and have fun!

[Lordress]

/signed! I agree with OP. I'm happy to spend my money on the packs..but sometimes is hard to find out how to get to them. As for the vets and others being negative, all i can say is, it's sad that you are so hard-hearted and cynical.

But yeah..please turbine, a little more info with the packs purchase would seriously be welcomed.


~Colleena, Chopstix, Vodkka, and Holychet~

[Cyr]

I have no idea how any of us found quests in the past.

Or how any of us find quests will find quests after this is implimented if we are VIPs so we don't get letters :eek:

While the idea isn't horrible, I'll agree with other posters that it isn't exactly hard to find out where a quest chain starts.

Take a day, explore Stormreach, it isn't that big.

I'm not sure what you have against the OP's simple request...particularly since when a new mod released in the past everyone DID receive an in game mail telling us about it.

[MrkGrismer]

I keep the ddowiki up on my iPhone while playing, but I concur with the OP that getting an email would be very nice. Plus you could keep the email as an in-game reminder of what adventure paks you have purchased.

[Aashrym]

/signed

I like the idea better than signs everywhere.

[Gladiator_206]

This request seems like a great idea, and realitivley simple to implement from my point of view.

/Signed.

[Missing_Minds]

I have a family and two jobs. It has taken me months to get one character to level 19. I like the game. But it is poor customer service to expect additional research to use a purchase. Making it more user friendly is going to make them more money from people in my position in the long run.

No offense.. but what do you do when one of your family asks you a question and you don't know? Do you tell them you don't know or do you try to help them figure it out?

If you tell them you don't know and stop there... Well... Do we call you on bad family service then?

You just got a new tool, do you complain about diving through the box to find the instructions? (if you want to complain if the instruction is a little sheet that says "full instructions are located at www.XXSERWE.bleh I won't argue that one.)

You may have just purchased access to a different area, but as the adventurer, you are the one expected to figure out where to go, what to do, and how to get there.

[Rasczak]

funny I dont remember speaking to you.....please direct your input about me to my fan club at this address: dilligafwhatuthink@hiwelcome.com

lol i do like that the word smurf has been substituted for what I would guess to be a curse word.

It was intentionally used....as in a good natured poke at you for making an obvious mistake that join dates are misleading ;)

But thanks for the response, it is not me making silly assumptions. That's two to you now

[Smelt92]

Heffty.... How nice of you to decide to post your inane comments to two people that have taken the time to post in this thread with some kind of interim fix for the OP. Nothing like reinforcing new players perceptions that Vets are all elitist and way too self important to lend a bit of free advice to those less experienced than themselves.

[Lorien_the_First_One]

I'm not sure what you have against the OP's simple request...particularly since when a new mod released in the past everyone DID receive an in game mail telling us about it.

It's amazing how you can quote what someone said without having read it.

I said it wasn't a horrible idea. I also pointed out that it wasn't hard to find things...and that people have managed to find things without it in the past. Yes, new releases get an email (people read those?) but if you expect a new VIP to find Delaras, then why can't a new Premium player find it? I mean if its SO hard to find, I bet no new VIPS ever go there!

[Heffty_Smurf]

Heffty.... How nice of you to decide to post your inane comments to two people that have taken the time to post in this thread with some kind of interim fix for the OP. Nothing like reinforcing new players perceptions that Vets are all elitist and way too self important to lend a bit of free advice to those less experienced than themselves.

i did give him advice i told him the forums were a good start and that the next part is for him to seek out the answers that are all here. but i guess you missed that post. oh december 09 hi welcome good to have you here :D

[Erydin]

The DDOWiki was very helpful, been trying to find something like that for a while for level ranges. It would be nice if you could look at all areas and sort by level but that finally having found a place for individual quests is freaking huge. Also for some reason every time I have searched for a particular quest the ddowiki never has popped up, I just assumed there wasn't one.

Finding quests for those of us on limited time... Took me an hour to find out where the heck Delara's started, maybe I am just stupid but there it is. By the time I found it, got there, picked up the quest, my kid was up and that was my whole gaming time for that day. I had asked twice in general and once in advice and got no responses. Hopefully that is over with the having found the wiki now.

Edit: Feb '06 got you all beat with a join date... I think

[Ashurr]

*odd double post*

[Ashurr]

I have to disagree with the OP. Not because I believe it to be in any way a worthless suggestion, but that I feel it would lessen the feel of exploration/suspension of disbelief ( yes, I'm a staunch Rp'er). I mean, *you* purchased the content pack, your character...well, he/she is unaware of a DDO store, or TP..or even Turbine for that matter. I may be one of the few that enjoys the addition of the signposts/quest ads.

Edit: - Since the OP mentioned it as Turbine hating people who pay, I'm VIP.

[Gremmlynn]

This would seem to make sense from a business point of view for Turbine. It already has the mechanics in place to link store purchases with the in-game mail service. I doubt many players would be soured to the game over being sent the mail. Not being able to find the quest one just bought though,could dissuade future purchases.

For those who like to find things on your own in public areas, just don't open the mail. Personally, the less time spent in public instances the more time I have to actually play the game (personally, I'd like to see a "teleport to quest giver" function in the adventure log because I'm to "lazy" to want to waste time running there, much less searching for where "there" is).

[KillEveryone]

I have to disagree with the OP. Not because I believe it to be in any way a worthless suggestion, but that I feel it would lessen the feel of exploration/suspension of disbelief ( yes, I'm a staunch Rp'er). I mean, *you* purchased the content pack, your character...well, he/she is unaware of a DDO store, or TP..or even Turbine for that matter. I may be one of the few that enjoys the addition of the signposts/quest ads.

I don't RP in this game. There is not enough freedom for me to do so.

You get your update that you have more TP to use in the DDO store from favor rewards in the game mail. It is addressed to your character also, not your account or your name.

I also don't want to have to run around town looking. I'm mostly familiar...probably a few areas I haven't been to but still would rather not have to run all around town talking to everyone just to find an entrance to an area that I just purchased and have access. I would rather quest in the area I just opened up. I like trying to complete the quests themselves and solve any puzzles I come accross. I like to try and do things differencly, if possible, everytime I go through, but I don't RP.

If there was user created content, I would consider the RP value, but since I've done some of the quests several times, there is nothing that I, personaly, could add by RPing.


For those who like to find things on your own in public areas, just don't open the mail. Personally, the less time spent in public instances the more time I have to actually play the game (personally, I'd like to see a "teleport to quest giver" function in the adventure log because I'm to "lazy" to want to waste time running there, much less searching for where "there" is).

[Smelt92]

i did give him advice i told him the forums were a good start and that the next part is for him to seek out the answers that are all here. but i guess you missed that post. oh december 09 hi welcome good to have you here :D

*Sigh* didn't miss that post at all, and never suggested you hadn't tried to help in your own sweet way. I just pointed out your unwarrented, unwelcome and unworthy comments made to two people that were trying to help the OP, and the fact that comments like that don't help with the reputation Vets are gaining from a new player perspective....especially as you keep pointing out my join date of Dec 09. My join date is irrelevant for a number of reasons...

1) Nowhere does it say that you can't offer advice until you have been here for x amount of time.

2) as has been pointed out to you specifically before in this thread, join dates are misleading as people have migrated from european servers.

3)I think if you look me up on the CM forums (user name Smelt) you will find my join date there is very similar to your join date over here.

right thats it, note to self *no more feeding the troll, he's getting fat and lazy on all your tidbits*

[megathon]

You could also ask in the advice channel. Though I've seen it where some has asked and was told who to talk to and where but then they ask where in that zone are they instead of opening their map and look at the icons.

[Heffty_Smurf]

*Sigh* didn't miss that post at all, and never suggested you hadn't tried to help in your own sweet way. I just pointed out your unwarrented, unwelcome and unworthy comments made to two people that were trying to help the OP, and the fact that comments like that don't help with the reputation Vets are gaining from a new player perspective....especially as you keep pointing out my join date of Dec 09. My join date is irrelevant for a number of reasons...

1) Nowhere does it say that you can't offer advice until you have been here for x amount of time.

2) as has been pointed out to you specifically before in this thread, join dates are misleading as people have migrated from european servers.

3)I think if you look me up on the CM forums (user name Smelt) you will find my join date there is very similar to your join date over here.

right thats it, note to self *no more feeding the troll, he's getting fat and lazy on all your tidbits*


Lol if by me pointing out someones join date and saying hi welcome (to the game) because they have a relatively new join date upsets you then im sorry all I can do is laugh. I didnt realize welcoming newer players was against the forum policies or would make squimish people uneasy. lol grow up dude, and nobody cares what your join date at CM is, whatever that may be. Why dont you come out and say whats really bothering you, I would guess that you got your feelings hurt by some vets on your server wherever that is, and now wanna stand up for the innocent, lol, what I said was not offensive so go sell crazy somewhere else, we're all stocked up here.

[wamjratl1]

What's interesting about this type of requests is that we often see newer players saying "ZOMG this isn't an MMO where's all the travel to all the different cities? where's my gryffon to fly me from the desert to stormcleave?" In other words, lots of people seem to want more exploration involved, not less.

Me? I think we have the perfect balance so meh doesn't matter to me.

The city is not that big. It really shouldn't take long to find stuff. The map tells you where quest givers are. If they aren't in the mktplace, try House J and the taverns etc. within. If not there, you can teleport to the other houses and repeat. If not there, try all the big gates around the city. Part of the fun of a game like this is wandering around the town exploring. I would venture with a solid hour of exploring the game and talking to various NPC's, you'll find >95% of all the quest givers and explorer areas.

I would think as a non-subsriber, one would have already done this to maximize playability by finding all the free content (which would in turn, find all the non-free content).

[Krell]

I'm one of the newer players to DDO having found you last year after you went free to play. I like the game so far, but I have one serious complaint, and an easy way to fix the problem. Please send an in game email to a player when they buy an adventure pack to tell them where to find the quests.

There is nothing more frustrating than spending money to purchase something and than not be able to see the content. I don't understand why many of your adventure packs are hidden away.

I bought the Reaver's Reach almost two months ago... and I thought it opened up higher level quests in giant hold from the description in the store. It was only last week that I discovered the guy to teleport me to that adventure pack. And it took several hours (and lots of hazing from fellow players) after buying the devils of shavarath pack to find out where to go to play that. And to this day I've still never seen the Restless Isles (or something like that) which I purchased in December.

I continue to enjoy the game, so I keep paying money to buy the adventure packs. But I should not have to beg for help in game to use a purchase I just made. You already have the ability to send things to characters in game (like hair dye) from store purchases, and you have a built in game email system. Why not send an email saying where to go after you buy an adventure pack?? Do you just hate the people who spend money?

Other than that, liking the game.

~ Diib

Great idea! +1 rep. When people give Turbine money, make it easy for them to find the product they purchased.