Quest is glitched

[UNSCmarine]

The quest Delerium in the twelve enclave is glitched. We went into library and killed rusty key, but nothing happened. We are stuck inside and shrines are disabled... Help?

[Sirea]

Did you put in an in-game ticket? Might also be faster to just restart the quest depending on how long it takes a GM to contact you.

[UNSCmarine]

We restarted, but how do you log a ticket? And now the beholders are glitched o_O

[Sirea]

You go to your main menu (the one where you log out or quit) and go to Help, and Submit New Ticket.

[Anderei]

I just had the same problem

I played solo on casual setting.