In-Game Help Inaccessible on TR'd Char

[Grimlust]

I originally posted this in General Discussion and realized after the fact it would have been more appropriate to have posted here:

http://forums.ddo.com/showthread.php?t=227665

Thanks to anyone who can offer any assistance!

[Grimlust]

Update:

Got an email reply to my personal email address. Customer Service said they will work with me to resolve my issues if I will go in-game and submit a help ticket using the character with the issues. :eek:

[Grimlust]

Is anybody out there?