Billing Error

[iJames]

I was wondering if anyone else was having the problem of not being able to buy DDO points or VIP. When i try to use the credit card option it says transaction error and with paypal it says i need a verified paypal. I'm sure it is npt the credit card because my friend is getting the same error. Can someone please help me.

[Darkandroid3]

I have the same issue with paypal. Every time I try to buy using paypal, I get a message saying I have to verify it "transaction error 3". really want DDO points, but can't get them. :(

[Toucheh]

I think the main issue is that Turbine needs to verify every CC that is added to their database so they first withdraw $1 from the CC but you don't notice it since it is returned, I believe that once this process is over you can buy the points.

I used a pre-paid Visa and you can see the withdrawal to verify the account... i have yet to receive it back yet tho....

[Victorie]

If you continue to experience issues, I recommend that you contact the Account Management department with the specific error number(s) and message(s) you receive. They will be happy to assist you further. Unfortunately, we're limited in how we can assist with this type of issue via the forum because we are limited in what we can see on the account.