Disconnect after 5ish min of play

[ryingar]

So here is the problem, I log into the game and within 5 min connection goes from green to yellow to red. Bits sent go to 2+ billion. I am using a wireless connection while on the road for work. Apparently at some point while this is happening, my wireless connection/card stops and will not reconnect or even see a signal until i restart the computer.


I have reinstalled the game. I have reinstalled the net1.1 service pack and hotfix. I ran Dxdiag, not sure how much i should copy and paste over, but here is the first some section below. Any help will be appreciated.

Thanks in Advance,
Ryin



-----------------
System Information
------------------
Time of this report: 12/3/2009, 12:38:18
Machine name: AUXBENCH
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.090804-1435)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 1520
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A06
Processor: Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz (2 CPUs)
Memory: 2038MB RAM
Page File: 677MB used, 2730MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_01F11028&REV_0C
Display Memory: 384.0 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.4831 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 7/9/2007 22:58:42, 57344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 7/9/2007 22:58:42, 5707744 bytes
Device Identifier: {D7B78E66-6942-11CF-4761-FB21ADC2CB35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x01F11028
Revision ID: 0x000C
Revision ID: 0x000C
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

[Impaqt]

The servers are crashing right now....

[ryingar]

This has been occurring for the last two days.

[Mirthgar]

So here is the problem, I log into the game and within 5 min connection goes from green to yellow to red. Bits sent go to 2+ billion. I am using a wireless connection while on the road for work. Apparently at some point while this is happening, my wireless connection/card stops and will not reconnect or even see a signal until i restart the computer.


I have reinstalled the game. I have reinstalled the net1.1 service pack and hotfix. I ran Dxdiag, not sure how much i should copy and paste over, but here is the first some section below. Any help will be appreciated.

Thanks in Advance,
Ryin



---------------
Display Devices
---------------
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_01F11028&REV_0C
Display Memory: 384.0 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.4831 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 7/9/2007 22:58:42, 57344 bytes

Packet loss, happens on wireless connections quite often, whats happening is that return packets from the server are getting dropped before they get to the game client on your system and the connections timing out. Try going into the Options menu and under Troubleshooting set the connection speed option to 28.8 which will lower the packet size a bit.

Since you're travelling theres not going to be much you can do without direct physical access to the routers your're going through unfortunately.

On a side note that card is not a supported one for running the game and its not going to run with great graphics or stability. Those intel cards do not support "Hardware Transform & Lighting (most emulate it via their drivers in software mode). I'd check with Intel about a driver update since those are two years old. Best option is to lower / disable most if not all of the lighting and shadows settings in the Options > ADV Graphics section since those are the most likely to cause issues with a card that doesn't have hardware T&L support.