Cannot Launch Game - Help Please [Archive] - Dungeons & Dragons Online Forums

MyiaBrown

11-23-2009, 11:09 PM

I registered today and was able to log in a couple times without a problem. However, I suddenly was not able to log in any more. The process stops before I enter the character selection screen. The screen is all black with the cursor. If I press ctrl alt del and then cancel I can get back to window, with a error message "dndclient stopped working".

Here is the launcher log:

Launcher execution begins: 11/23/2009 11:57:07 PM 11/23/2009 11:57:07 PM
Command line: "C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TurbineLauncher.exe" -usetdm -fromtdm -resource-set CharGen,Beach,Village,Wilderness -invoker 11/23/2009 11:57:07 PM
Administrator: False 11/23/2009 11:57:07 PM
UAC enabled: True 11/23/2009 11:57:07 PM
Mutex Created: "C:_Program Files_Turbine_Dungeons and Dragons Online - Eberron Unlimited_TurbineLauncher.exe" 11/23/2009 11:57:07 PM

NHN: Initializing NHN authentication 11/23/2009 11:57:07 PM
Read user settings file. 11/23/2009 11:57:07 PM
Installed resources: 11/23/2009 11:57:07 PM
en en English "Select a Language" 11/23/2009 11:57:07 PM
11/23/2009 11:57:07 PM
Target culture: "en-US" 11/23/2009 11:57:07 PM
Looking for resources in "en-US" 11/23/2009 11:57:07 PM
Looking for resources in "en-GB" 11/23/2009 11:57:07 PM
Looking for resources in "en" 11/23/2009 11:57:07 PM
Final resource culture: "en" 11/23/2009 11:57:07 PM
11/23/2009 11:57:07 PM
Resources library: 11/23/2009 11:57:07 PM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\en\TurbineLauncher.resources.dll 11/23/2009 11:57:07 PM
FileVersion: 1.5.3461.20246 11/23/2009 11:57:07 PM
AssemblyVersion: 1.5.3461.20246 11/23/2009 11:57:07 PM
BuildTime: 6/23/2009 12:14:52 PM Eastern Daylight Time 11/23/2009 11:57:07 PM
11/23/2009 11:57:07 PM
ConfigurationSettings.AppSettings: 11/23/2009 11:57:07 PM
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 11/23/2009 11:57:07 PM
DataCenter.GameName=DDO 11/23/2009 11:57:07 PM
DataCenter.DefaultCenter=DDO 11/23/2009 11:57:07 PM
Product.DocumentFolder=Dungeons and Dragons Online 11/23/2009 11:57:07 PM
Launcher.DocumentFolder=Launcher 11/23/2009 11:57:07 PM
11/23/2009 11:57:07 PM
Enter LoadPrivateFonts 11/23/2009 11:57:07 PM
FontFamily "Masoch Dirach" loaded. 11/23/2009 11:57:07 PM
Exit LoadPrivateFonts 11/23/2009 11:57:07 PM
Trying to load splash screen from the local directory... 11/23/2009 11:57:07 PM
No local splash screen image found. 11/23/2009 11:57:07 PM
11/23/2009 11:57:07 PM
--------------------------------------------------------------------------------------------------- 11/23/2009 11:57:07 PM
System Information 11/23/2009 11:57:07 PM
--------------------------------------------------------------------------------------------------- 11/23/2009 11:57:07 PM
Operating System: Microsoft® Windows Vista™ Home Premium (6.0.6001, Build 6001) Service Pack 1 11/23/2009 11:57:07 PM
Language: English (United States) 11/23/2009 11:57:07 PM
System Manufacturer: Dell Inc. 11/23/2009 11:57:08 PM
System Model: Inspiron 1545 11/23/2009 11:57:08 PM
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07 11/23/2009 11:57:08 PM
Processor: GenuineIntel x64 Family 6 Model 23 Stepping 10 (2GHz) 11/23/2009 11:57:08 PM
Memory: 3033MB RAM 11/23/2009 11:57:08 PM
Page File: 92MB used, 3241MB available 11/23/2009 11:57:08 PM
Cipher strength: Min=40-bit, Max=128-bit 11/23/2009 11:57:08 PM
.NET CLR version: 1.1.4322.2032 (Service Pack 1 on Windows XP SP2) 11/23/2009 11:57:08 PM
Default Proxy Address: 11/23/2009 11:57:08 PM
BypassProxyOnLocal: False 11/23/2009 11:57:08 PM
BypassList: 11/23/2009 11:57:08 PM
--------------------------------------------------------------------------------------------------- 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
Initialization status: "Logging module version data" 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
Assemblies: 11/23/2009 11:57:08 PM
ModuleName: TurbineLauncher.exe 11/23/2009 11:57:08 PM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TurbineLauncher.exe 11/23/2009 11:57:08 PM
Comments: (RELEASE) Launches Turbine MMORPGs. 11/23/2009 11:57:08 PM
FileVersion: 1.5.0.24 11/23/2009 11:57:08 PM
AssemblyVersion: 1.5.3461.20293 11/23/2009 11:57:08 PM
BuildTime: 6/23/2009 12:16:26 PM Eastern Daylight Time 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\ControlLibrary.dll 11/23/2009 11:57:08 PM
Comments: (RELEASE) New versions of controls which properly support background images and colors. 11/23/2009 11:57:08 PM
FileVersion: 1.5.0.24 11/23/2009 11:57:08 PM
AssemblyVersion: 1.5.3461.20240 11/23/2009 11:57:08 PM
BuildTime: 6/23/2009 12:14:40 PM Eastern Daylight Time 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
Libraries: 11/23/2009 11:57:08 PM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\AxInterop.SHDocVw.dll 11/23/2009 11:57:08 PM
FileVersion: 1.1.0.0 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\Interop.PatchWrapper.dll 11/23/2009 11:57:08 PM
FileVersion: 1.0.0.0 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\Interop.SHDocVw.dll 11/23/2009 11:57:08 PM
FileVersion: 1.1.0.0 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchClient.dll 11/23/2009 11:57:08 PM
FileVersion: 01,05,02,08001 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchWrapper.dll 11/23/2009 11:57:08 PM
FileVersion: 1, 5, 0, 15 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchWrapperPS.dll 11/23/2009 11:57:08 PM
FileVersion: 1, 5, 0, 15 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\SelfPatch.dll 11/23/2009 11:57:08 PM
FileVersion: 01,05,02,08000 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TTEPatchClient.dll 11/23/2009 11:57:08 PM
FileVersion: 1.7.5.3 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\zlib1T.dll 11/23/2009 11:57:08 PM
FileVersion: 1.2.3 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
FileName: C:\Windows\system32\schannel.dll 11/23/2009 11:57:08 PM
FileVersion: 6.0.6001.18175 (vistasp1_gdr.081126-1506) 11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
11/23/2009 11:57:08 PM
Initialization status: "Constructing data center browser" 11/23/2009 11:57:08 PM
Initialization status: "Constructing alert service" 11/23/2009 11:57:08 PM
Initialization status: "Constructing configuration service" 11/23/2009 11:57:08 PM
Initialization status: "Constructing authentication service" 11/23/2009 11:57:08 PM
Initialization status: "Constructing update service" 11/23/2009 11:57:08 PM
Initialization status: "Constructing UI manager" 11/23/2009 11:57:08 PM
Initialization status: "Constructing phase engine" 11/23/2009 11:57:08 PM
autoPatchTimer interval: 14400000 11/23/2009 11:57:08 PM
Initialization status: "Getting data centers" 11/23/2009 11:57:08 PM
Current Data Center: DDO 11/23/2009 11:57:09 PM
AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 11/23/2009 11:57:09 PM
11/23/2009 11:57:09 PM
World status servers: 11/23/2009 11:57:09 PM
Khyber @ http://status.turbine.com/serverinfo.php?s=74.201.106.47 11/23/2009 11:57:09 PM
Cannith @ http://status.turbine.com/serverinfo.php?s=74.201.106.11 11/23/2009 11:57:09 PM
Orien @ http://status.turbine.com/serverinfo.php?s=74.201.106.29 11/23/2009 11:57:09 PM
Sarlona @ http://status.turbine.com/serverinfo.php?s=74.201.106.50 11/23/2009 11:57:09 PM
Argonnessen @ http://status.turbine.com/serverinfo.php?s=74.201.106.20 11/23/2009 11:57:09 PM
Ghallanda @ http://status.turbine.com/serverinfo.php?s=74.201.106.32 11/23/2009 11:57:09 PM
Thelanis @ http://status.turbine.com/serverinfo.php?s=74.201.106.69 11/23/2009 11:57:09 PM
11/23/2009 11:57:09 PM
Initialization status: "Getting remote configuration" 11/23/2009 11:57:09 PM
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 11/23/2009 11:57:09 PM
Configuration.AppSettings: 11/23/2009 11:57:09 PM
LauncherConfig.DateTime=10/01/09 12:00 PM 11/23/2009 11:57:09 PM
LauncherConfig.RefreshFrequency=15 11/23/2009 11:57:09 PM
GameName=DDO 11/23/2009 11:57:09 PM
Patching.ProductCode=DDO 11/23/2009 11:57:09 PM
GameClient.Filename=dndclient.exe 11/23/2009 11:57:09 PM
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 11/23/2009 11:57:09 PM
GameClient.ResetGraphicsArg= --safe 11/23/2009 11:57:09 PM
GameClient.AlwaysPatchHighRes=true 11/23/2009 11:57:09 PM
GameClient.HighResPatchArg= --HighResOutOfDate 11/23/2009 11:57:09 PM
GameClient.RequiredVersion=0 11/23/2009 11:57:09 PM
GameClient.ForwardVersion=0 11/23/2009 11:57:09 PM
URL.UpdateDownload=http://downloads.turbine.com 11/23/2009 11:57:09 PM
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 11/23/2009 11:57:09 PM
URL.Support=http://www.ddo.com/support/ 11/23/2009 11:57:09 PM
URL.Home=http://www.ddo.com 11/23/2009 11:57:09 PM
URL.Community=http://www.ddo.com 11/23/2009 11:57:09 PM
URL.Account=https://myaccount.turbine.com 11/23/2009 11:57:09 PM
URL.NewAccount=https://trial.turbine.com/ddo.php?utm_source=LAUNCHER 11/23/2009 11:57:09 PM
URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 11/23/2009 11:57:09 PM
URL.Account.Post=https://myaccount.turbine.com/?page_id=29 11/23/2009 11:57:09 PM
Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 11/23/2009 11:57:09 PM
Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 11/23/2009 11:57:09 PM
Activate.Account.BuyNow=true 11/23/2009 11:57:09 PM
Threshold.Account.DaysLeft=35 11/23/2009 11:57:09 PM
Activate.Account.DaysLeft=true 11/23/2009 11:57:09 PM
LauncherConfig.SubscriptionRefreshFrequency=60 11/23/2009 11:57:09 PM
Subscription.FreeToPlay=true 11/23/2009 11:57:09 PM
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 11/23/2009 11:57:09 PM
URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1 11/23/2009 11:57:09 PM
URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 11/23/2009 11:57:09 PM
URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 11/23/2009 11:57:09 PM
URL.LogoButton1=http://www.turbine.com 11/23/2009 11:57:09 PM
URL.LogoButton2=http://www.wizards.com 11/23/2009 11:57:09 PM
URL.LogoButton3=http://www.hasbro.com 11/23/2009 11:57:09 PM
URL.LogoButton4=http://www.atari.com 11/23/2009 11:57:09 PM
WorldUpdateRate=1 11/23/2009 11:57:09 PM
PatchWindow=30 11/23/2009 11:57:09 PM
PatchConnectRetryInterval=1 11/23/2009 11:57:09 PM
DisablePatch=false 11/23/2009 11:57:09 PM
EmailAddress.Errors=LauncherErrors@turbine.com 11/23/2009 11:57:09 PM
TrialTokenList=StormreachGuest 11/23/2009 11:57:09 PM
URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 11/23/2009 11:57:09 PM
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 11/23/2009 11:57:09 PM
URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 11/23/2009 11:57:09 PM
URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 11/23/2009 11:57:09 PM
WorldQueue.LoginQueue.URL=https://launcher.turbine.com/login_queue.php 11/23/2009 11:57:09 PM
WorldQueue.TakeANumber.Parameters=command=TakeANum ber&subscription={0}&ticket={1}&ticket_type=GLS&queue_url={2} 11/23/2009 11:57:09 PM
WorldQueue.LeaveQueue.Parameters=command=LeaveQueu e&subscription={0}&context={1}&ticket_type=GLS&queue_url={2} 11/23/2009 11:57:09 PM
WorldQueue.Threshold.WaitTimeMultiplier=1.00 11/23/2009 11:57:09 PM
WorldQueue.Threshold.Medium=300 11/23/2009 11:57:09 PM
WorldQueue.Threshold.Long=900 11/23/2009 11:57:09 PM
WorldQueue.PollTimer=15 11/23/2009 11:57:09 PM
11/23/2009 11:57:09 PM
autoPatchTimer.Enabled = True 11/23/2009 11:57:09 PM
Initialization status: "Getting alerts and news" 11/23/2009 11:57:09 PM
11/23/2009 11:57:09 PM
Initialization status: "Opening main form" 11/23/2009 11:57:09 PM
Trying to load main form background image from the local directory... 11/23/2009 11:57:10 PM
No main form background image found. Using default. 11/23/2009 11:57:10 PM
Transition to phase: UpdaterSelectControl 11/23/2009 11:57:14 PM
Update Option: Local Applied Version undefined 11/23/2009 11:57:14 PM
Transition to phase: PrereqInstallControl 11/23/2009 11:57:14 PM
Pre-requisite software NOT specified. Skipping... 11/23/2009 11:57:14 PM
PrereqInstall Phase: Continue 11/23/2009 11:57:14 PM
Transition to phase: AuthenticationControl 11/23/2009 11:57:14 PM
The last played world is Thelanis 11/23/2009 11:57:15 PM
24: "Thelanis" @ 74.201.103.186:9008;74.201.103.183:9008 is UP and NOT FULL
queueNames: 8E59EA33-D33E-40E0-A22B-C2E825B47213;867F6AAC-4EFE-4DDE-9895-5174DA09C98D
queueURLs: http://10.67.116.46:7080/LoginQueue;http://10.67.116.43:7080/LoginQueue
lastServed: 238772 nowServing: 238772 waitHint: 3.164
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:25 PM
11/23/2009 11:57:25 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 11/23/2009 11:57:25 PM
11/23/2009 11:57:27 PM
Username "MyiaBrown" authenticated successfully 11/23/2009 11:57:27 PM
11/23/2009 11:57:27 PM
DDO Subscriptions: 11/23/2009 11:57:27 PM
Game: ................ "DDO" 11/23/2009 11:57:27 PM
Description: ......... "DDODefault FTUIPack Account Creation" 11/23/2009 11:57:27 PM
Name: ................ "p4e2jrhfaxhkw99dexd42f93w" 11/23/2009 11:57:27 PM
Status: .............. "Active" 11/23/2009 11:57:27 PM
ProductTokens: ....... "StormreachGuest" 11/23/2009 11:57:27 PM
CustomerServiceTokens: "" 11/23/2009 11:57:27 PM
11/23/2009 11:57:27 PM
Existing user object. 11/23/2009 11:57:27 PM
Selected Subscription: 11/23/2009 11:57:27 PM
Game: ................ "DDO" 11/23/2009 11:57:27 PM
Description: ......... "DDODefault FTUIPack Account Creation" 11/23/2009 11:57:27 PM
Name: ................ "p4e2jrhfaxhkw99dexd42f93w" 11/23/2009 11:57:27 PM
Status: .............. "Active" 11/23/2009 11:57:27 PM
ProductTokens: ....... "StormreachGuest" 11/23/2009 11:57:27 PM
CustomerServiceTokens: "" 11/23/2009 11:57:27 PM
11/23/2009 11:57:27 PM
Transition to phase: WorldSelectControl 11/23/2009 11:57:27 PM
Launcher.authenticator.Authenticated 11/23/2009 11:57:27 PM
11/23/2009 11:57:28 PM
World status update initiated 11/23/2009 11:57:28 PM
11/23/2009 11:57:28 PM
24: "Thelanis" @ 74.201.103.186:9008;74.201.103.183:9008 is UP and NOT FULL
queueNames: 8E59EA33-D33E-40E0-A22B-C2E825B47213;867F6AAC-4EFE-4DDE-9895-5174DA09C98D
queueURLs: http://10.67.116.46:7080/LoginQueue;http://10.67.116.43:7080/LoginQueue
lastServed: 238772 nowServing: 238772 waitHint: 3.164
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:31 PM
11/23/2009 11:57:31 PM
World selected: Thelanis 11/23/2009 11:57:31 PM
DisablePatch: Patch request ignored 11/23/2009 11:57:31 PM
Transition to phase: TicketControl 11/23/2009 11:57:31 PM
19: "Khyber" @ 74.201.103.143:9008;74.201.103.142:9008 is UP and NOT FULL
queueNames: 73669760-0023-4ADD-ACAD-77A67DBA1B54;D783740B-2082-4CCA-8B9A-0481F54AA9ED
queueURLs: http://10.67.116.3:7080/LoginQueue;http://10.67.116.2:7080/LoginQueue
lastServed: 260516 nowServing: 260516 waitHint: 2.837
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:31 PM
11/23/2009 11:57:31 PM
World selected: Thelanis 11/23/2009 11:57:31 PM
DisablePatch: Patch request ignored 11/23/2009 11:57:31 PM
26: "Orien" @ 74.201.106.31:9008;74.201.106.30:9008 is UP and NOT FULL
queueNames: 0A594069-0266-4CE5-9609-E33837A416D2;17DA9EA6-3495-4BD8-B5A3-0A051D13F7E8
queueURLs: http://10.67.112.31:7080/LoginQueue;http://10.67.112.30:7080/LoginQueue
lastServed: 263275 nowServing: 263275 waitHint: 3.993
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:31 PM
11/23/2009 11:57:31 PM
15: "Ghallanda" @ 74.201.103.173:9008;74.201.103.172:9008 is UP and NOT FULL
queueNames: E0348159-C369-4A85-9119-6379BE1A068F;10C27560-F678-4E02-8CF1-47EC1765457F
queueURLs: http://10.67.116.33:7080/LoginQueue;http://10.67.116.32:7080/LoginQueue
lastServed: 212120 nowServing: 212120 waitHint: 3.813
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:32 PM
11/23/2009 11:57:32 PM
25: "Cannith" @ 74.201.106.19:9008;74.201.106.12:9008 is UP and NOT FULL
queueNames: B66484A4-6D70-4FB7-8BDB-CD5001C1F5C0;249A0226-551E-47D5-934F-AC7A3EB54840
queueURLs: http://10.67.112.19:7080/LoginQueue;http://10.67.112.12:7080/LoginQueue
lastServed: 248878 nowServing: 248878 waitHint: 3.828
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:32 PM
11/23/2009 11:57:32 PM
11: "Sarlona" @ 74.201.103.153:9008;74.201.103.152:9008 is UP and NOT FULL
queueNames: D26D307D-A9F6-40A5-83BB-D0FC67EFF718;57884872-83DA-40A5-A858-DCF666C29BD2
queueURLs: http://10.67.116.13:7080/LoginQueue;http://10.67.116.12:7080/LoginQueue
lastServed: 220842 nowServing: 220842 waitHint: 3.389
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:32 PM
11/23/2009 11:57:32 PM
World status update complete 11/23/2009 11:57:32 PM
11/23/2009 11:57:32 PM
14: "Argonnessen" @ 74.201.103.163:9008;74.201.103.162:9008 is UP and NOT FULL
queueNames: F57BB40A-F264-408D-A489-3B022A7899FC;99A9005B-0BDB-4ABC-9023-34AE2048F57F
queueURLs: http://10.67.116.23:7080/LoginQueue;http://10.67.116.22:7080/LoginQueue
lastServed: 234014 nowServing: 234014 waitHint: 3.465
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/23/2009 11:57:32 PM
11/23/2009 11:57:32 PM
WorldQueue take a number from queue '867F6AAC-4EFE-4DDE-9895-5174DA09C98D' succeeded with hResult 0x00000000: 238785 in tier 0 (vs. 238771) of 238785 11/23/2009 11:57:34 PM
Going to Next Phase with QueueName: "867F6AAC-4EFE-4DDE-9895-5174DA09C98D" and QueueURL: "http://10.67.116.43:7080/LoginQueue" 11/23/2009 11:57:34 PM
Transition to phase: LaunchControl 11/23/2009 11:57:34 PM
Beginning GLS Ticket refresh... 11/23/2009 11:57:34 PM
Refreshed GLS Ticket... 11/23/2009 11:57:35 PM
Launching: dndclient.exe -a <SubscriptionName> -h 74.201.103.183:9008 --glsticketdirect <GlsTicket> --chatserver 74.201.103.184:2900 --language English --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 --usetdm --franchise DDO --resource-set CharGen,Beach,Village,Wilderness 11/23/2009 11:57:35 PM
A running game has been found. 11/23/2009 11:57:35 PM
Transition to phase: GameIsRunningControl 11/23/2009 11:57:35 PM
Launcher execution ends: 11/23/2009 11:57:35 PM 11/23/2009 11:57:35 PM

I have tried three things:

1. Given full permission to dndclient and two other files
2. I thought it may be because I let it run DirectX 10, so I reseted the launcher
3. I also renamed the user preference file

Nothing worked so far. Please help. Thanks!

MyiaBrown

11-24-2009, 12:27 AM

I realized that I haven't installed the Vista service pack, so I added it. After that I was able to past into character selection, but when I chose my character the game did not pick any information, I was shown an empty character. The character sheet is empty and cannot be closed. All other things worked just every thing was empty. I could not log out either. I hard quitted, and tried to log in again. And I got black screens with a cursor again. :(

Launcher execution begins: 11/24/2009 1:18:35 AM 11/24/2009 1:18:35 AM
Command line: "C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TurbineLauncher.exe" -usetdm -fromtdm -invoker 11/24/2009 1:18:35 AM
Administrator: False 11/24/2009 1:18:35 AM
UAC enabled: True 11/24/2009 1:18:35 AM
Mutex Created: "C:_Program Files_Turbine_Dungeons and Dragons Online - Eberron Unlimited_TurbineLauncher.exe" 11/24/2009 1:18:35 AM

NHN: Initializing NHN authentication 11/24/2009 1:18:35 AM
Read user settings file. 11/24/2009 1:18:35 AM
Installed resources: 11/24/2009 1:18:35 AM
en en English "Select a Language" 11/24/2009 1:18:35 AM
11/24/2009 1:18:35 AM
Target culture: "en-US" 11/24/2009 1:18:35 AM
Looking for resources in "en-US" 11/24/2009 1:18:35 AM
Looking for resources in "en-GB" 11/24/2009 1:18:35 AM
Looking for resources in "en" 11/24/2009 1:18:35 AM
Final resource culture: "en" 11/24/2009 1:18:35 AM
11/24/2009 1:18:35 AM
Resources library: 11/24/2009 1:18:35 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\en\TurbineLauncher.resources.dll 11/24/2009 1:18:35 AM
FileVersion: 1.5.3461.20246 11/24/2009 1:18:35 AM
AssemblyVersion: 1.5.3461.20246 11/24/2009 1:18:35 AM
BuildTime: 6/23/2009 12:14:52 PM Eastern Daylight Time 11/24/2009 1:18:35 AM
11/24/2009 1:18:35 AM
ConfigurationSettings.AppSettings: 11/24/2009 1:18:35 AM
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 11/24/2009 1:18:35 AM
DataCenter.GameName=DDO 11/24/2009 1:18:35 AM
DataCenter.DefaultCenter=DDO 11/24/2009 1:18:35 AM
Product.DocumentFolder=Dungeons and Dragons Online 11/24/2009 1:18:35 AM
Launcher.DocumentFolder=Launcher 11/24/2009 1:18:35 AM
11/24/2009 1:18:35 AM
Enter LoadPrivateFonts 11/24/2009 1:18:35 AM
FontFamily "Masoch Dirach" loaded. 11/24/2009 1:18:35 AM
Exit LoadPrivateFonts 11/24/2009 1:18:35 AM
Trying to load splash screen from the local directory... 11/24/2009 1:18:35 AM
No local splash screen image found. 11/24/2009 1:18:35 AM
11/24/2009 1:18:35 AM
--------------------------------------------------------------------------------------------------- 11/24/2009 1:18:35 AM
System Information 11/24/2009 1:18:35 AM
--------------------------------------------------------------------------------------------------- 11/24/2009 1:18:35 AM
Operating System: Microsoft® Windows Vista™ Home Premium (6.0.6002, Build 6002) Service Pack 2 11/24/2009 1:18:36 AM
Language: English (United States) 11/24/2009 1:18:36 AM
System Manufacturer: Dell Inc. 11/24/2009 1:18:36 AM
System Model: Inspiron 1545 11/24/2009 1:18:36 AM
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07 11/24/2009 1:18:36 AM
Processor: GenuineIntel x64 Family 6 Model 23 Stepping 10 (2GHz) 11/24/2009 1:18:36 AM
Memory: 3033MB RAM 11/24/2009 1:18:36 AM
Page File: 99MB used, 3234MB available 11/24/2009 1:18:36 AM
Cipher strength: Min=40-bit, Max=128-bit 11/24/2009 1:18:36 AM
.NET CLR version: 1.1.4322.2032 (Service Pack 1 on Windows XP SP2) 11/24/2009 1:18:36 AM
Default Proxy Address: 11/24/2009 1:18:36 AM
BypassProxyOnLocal: False 11/24/2009 1:18:36 AM
BypassList: 11/24/2009 1:18:36 AM
--------------------------------------------------------------------------------------------------- 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
Initialization status: "Logging module version data" 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
Assemblies: 11/24/2009 1:18:36 AM
ModuleName: TurbineLauncher.exe 11/24/2009 1:18:36 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TurbineLauncher.exe 11/24/2009 1:18:36 AM
Comments: (RELEASE) Launches Turbine MMORPGs. 11/24/2009 1:18:36 AM
FileVersion: 1.5.0.24 11/24/2009 1:18:36 AM
AssemblyVersion: 1.5.3461.20293 11/24/2009 1:18:36 AM
BuildTime: 6/23/2009 12:16:26 PM Eastern Daylight Time 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\ControlLibrary.dll 11/24/2009 1:18:36 AM
Comments: (RELEASE) New versions of controls which properly support background images and colors. 11/24/2009 1:18:36 AM
FileVersion: 1.5.0.24 11/24/2009 1:18:36 AM
AssemblyVersion: 1.5.3461.20240 11/24/2009 1:18:36 AM
BuildTime: 6/23/2009 12:14:40 PM Eastern Daylight Time 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
Libraries: 11/24/2009 1:18:36 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\AxInterop.SHDocVw.dll 11/24/2009 1:18:36 AM
FileVersion: 1.1.0.0 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\Interop.PatchWrapper.dll 11/24/2009 1:18:36 AM
FileVersion: 1.0.0.0 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\Interop.SHDocVw.dll 11/24/2009 1:18:36 AM
FileVersion: 1.1.0.0 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchClient.dll 11/24/2009 1:18:36 AM
FileVersion: 01,05,02,08001 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchWrapper.dll 11/24/2009 1:18:36 AM
FileVersion: 1, 5, 0, 15 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\PatchWrapperPS.dll 11/24/2009 1:18:36 AM
FileVersion: 1, 5, 0, 15 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\SelfPatch.dll 11/24/2009 1:18:36 AM
FileVersion: 01,05,02,08000 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\TTEPatchClient.dll 11/24/2009 1:18:36 AM
FileVersion: 1.7.5.3 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
FileName: C:\Program Files\Turbine\Dungeons and Dragons Online - Eberron Unlimited\zlib1T.dll 11/24/2009 1:18:36 AM
FileVersion: 1.2.3 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
FileName: C:\Windows\system32\schannel.dll 11/24/2009 1:18:36 AM
FileVersion: 6.0.6002.18005 (lh_sp2rtm.090410-1830) 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
Initialization status: "Constructing data center browser" 11/24/2009 1:18:36 AM
Initialization status: "Constructing alert service" 11/24/2009 1:18:36 AM
Initialization status: "Constructing configuration service" 11/24/2009 1:18:36 AM
Initialization status: "Constructing authentication service" 11/24/2009 1:18:36 AM
Initialization status: "Constructing update service" 11/24/2009 1:18:36 AM
Initialization status: "Constructing UI manager" 11/24/2009 1:18:36 AM
Initialization status: "Constructing phase engine" 11/24/2009 1:18:36 AM
autoPatchTimer interval: 14400000 11/24/2009 1:18:36 AM
Initialization status: "Getting data centers" 11/24/2009 1:18:36 AM
Current Data Center: DDO 11/24/2009 1:18:36 AM
AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
World status servers: 11/24/2009 1:18:36 AM
Khyber @ http://status.turbine.com/serverinfo.php?s=74.201.106.47 11/24/2009 1:18:36 AM
Cannith @ http://status.turbine.com/serverinfo.php?s=74.201.106.11 11/24/2009 1:18:36 AM
Orien @ http://status.turbine.com/serverinfo.php?s=74.201.106.29 11/24/2009 1:18:36 AM
Sarlona @ http://status.turbine.com/serverinfo.php?s=74.201.106.50 11/24/2009 1:18:36 AM
Argonnessen @ http://status.turbine.com/serverinfo.php?s=74.201.106.20 11/24/2009 1:18:36 AM
Ghallanda @ http://status.turbine.com/serverinfo.php?s=74.201.106.32 11/24/2009 1:18:36 AM
Thelanis @ http://status.turbine.com/serverinfo.php?s=74.201.106.69 11/24/2009 1:18:36 AM
11/24/2009 1:18:36 AM
Initialization status: "Getting remote configuration" 11/24/2009 1:18:36 AM
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 11/24/2009 1:18:36 AM
Configuration.AppSettings: 11/24/2009 1:18:37 AM
LauncherConfig.DateTime=10/01/09 12:00 PM 11/24/2009 1:18:37 AM
LauncherConfig.RefreshFrequency=15 11/24/2009 1:18:37 AM
GameName=DDO 11/24/2009 1:18:37 AM
Patching.ProductCode=DDO 11/24/2009 1:18:37 AM
GameClient.Filename=dndclient.exe 11/24/2009 1:18:37 AM
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 11/24/2009 1:18:37 AM
GameClient.ResetGraphicsArg= --safe 11/24/2009 1:18:37 AM
GameClient.AlwaysPatchHighRes=true 11/24/2009 1:18:37 AM
GameClient.HighResPatchArg= --HighResOutOfDate 11/24/2009 1:18:37 AM
GameClient.RequiredVersion=0 11/24/2009 1:18:37 AM
GameClient.ForwardVersion=0 11/24/2009 1:18:37 AM
URL.UpdateDownload=http://downloads.turbine.com 11/24/2009 1:18:37 AM
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 11/24/2009 1:18:37 AM
URL.Support=http://www.ddo.com/support/ 11/24/2009 1:18:37 AM
URL.Home=http://www.ddo.com 11/24/2009 1:18:37 AM
URL.Community=http://www.ddo.com 11/24/2009 1:18:37 AM
URL.Account=https://myaccount.turbine.com 11/24/2009 1:18:37 AM
URL.NewAccount=https://trial.turbine.com/ddo.php?utm_source=LAUNCHER 11/24/2009 1:18:37 AM
URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 11/24/2009 1:18:37 AM
URL.Account.Post=https://myaccount.turbine.com/?page_id=29 11/24/2009 1:18:37 AM
Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 11/24/2009 1:18:37 AM
Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-F2PUp 11/24/2009 1:18:37 AM
Activate.Account.BuyNow=true 11/24/2009 1:18:37 AM
Threshold.Account.DaysLeft=35 11/24/2009 1:18:37 AM
Activate.Account.DaysLeft=true 11/24/2009 1:18:37 AM
LauncherConfig.SubscriptionRefreshFrequency=60 11/24/2009 1:18:37 AM
Subscription.FreeToPlay=true 11/24/2009 1:18:37 AM
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 11/24/2009 1:18:37 AM
URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1 11/24/2009 1:18:37 AM
URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 11/24/2009 1:18:37 AM
URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 11/24/2009 1:18:37 AM
URL.LogoButton1=http://www.turbine.com 11/24/2009 1:18:37 AM
URL.LogoButton2=http://www.wizards.com 11/24/2009 1:18:37 AM
URL.LogoButton3=http://www.hasbro.com 11/24/2009 1:18:37 AM
URL.LogoButton4=http://www.atari.com 11/24/2009 1:18:37 AM
WorldUpdateRate=1 11/24/2009 1:18:37 AM
PatchWindow=30 11/24/2009 1:18:37 AM
PatchConnectRetryInterval=1 11/24/2009 1:18:37 AM
DisablePatch=false 11/24/2009 1:18:37 AM
EmailAddress.Errors=LauncherErrors@turbine.com 11/24/2009 1:18:37 AM
TrialTokenList=StormreachGuest 11/24/2009 1:18:37 AM
URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 11/24/2009 1:18:37 AM
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 11/24/2009 1:18:37 AM
URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 11/24/2009 1:18:37 AM
URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 11/24/2009 1:18:37 AM
WorldQueue.LoginQueue.URL=https://launcher.turbine.com/login_queue.php 11/24/2009 1:18:37 AM
WorldQueue.TakeANumber.Parameters=command=TakeANum ber&subscription={0}&ticket={1}&ticket_type=GLS&queue_url={2} 11/24/2009 1:18:37 AM
WorldQueue.LeaveQueue.Parameters=command=LeaveQueu e&subscription={0}&context={1}&ticket_type=GLS&queue_url={2} 11/24/2009 1:18:37 AM
WorldQueue.Threshold.WaitTimeMultiplier=1.00 11/24/2009 1:18:37 AM
WorldQueue.Threshold.Medium=300 11/24/2009 1:18:37 AM
WorldQueue.Threshold.Long=900 11/24/2009 1:18:37 AM
WorldQueue.PollTimer=15 11/24/2009 1:18:37 AM
11/24/2009 1:18:37 AM
autoPatchTimer.Enabled = True 11/24/2009 1:18:37 AM
Initialization status: "Getting alerts and news" 11/24/2009 1:18:37 AM
11/24/2009 1:18:37 AM
Initialization status: "Opening main form" 11/24/2009 1:18:37 AM
Trying to load main form background image from the local directory... 11/24/2009 1:18:38 AM
No main form background image found. Using default. 11/24/2009 1:18:38 AM
Transition to phase: UpdaterSelectControl 11/24/2009 1:18:40 AM
Update Option: Local Applied Version undefined 11/24/2009 1:18:40 AM
Transition to phase: PrereqInstallControl 11/24/2009 1:18:40 AM
Pre-requisite software NOT specified. Skipping... 11/24/2009 1:18:40 AM
PrereqInstall Phase: Continue 11/24/2009 1:18:40 AM
Transition to phase: AuthenticationControl 11/24/2009 1:18:40 AM
The last played world is Thelanis 11/24/2009 1:18:40 AM
24: "Thelanis" @ 74.201.103.186:9008;74.201.103.183:9008 is UP and NOT FULL
queueNames: 8E59EA33-D33E-40E0-A22B-C2E825B47213;867F6AAC-4EFE-4DDE-9895-5174DA09C98D
queueURLs: http://10.67.116.46:7080/LoginQueue;http://10.67.116.43:7080/LoginQueue
lastServed: 240510 nowServing: 240510 waitHint: 4.009
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:51 AM
11/24/2009 1:18:51 AM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 11/24/2009 1:18:51 AM
11/24/2009 1:18:52 AM
Username "MyiaBrown" authenticated successfully 11/24/2009 1:18:52 AM
11/24/2009 1:18:52 AM
DDO Subscriptions: 11/24/2009 1:18:52 AM
Game: ................ "DDO" 11/24/2009 1:18:52 AM
Description: ......... "DDODefault FTUIPack Account Creation" 11/24/2009 1:18:52 AM
Name: ................ "p4e2jrhfaxhkw99dexd42f93w" 11/24/2009 1:18:52 AM
Status: .............. "Active" 11/24/2009 1:18:52 AM
ProductTokens: ....... "StormreachGuest" 11/24/2009 1:18:52 AM
CustomerServiceTokens: "" 11/24/2009 1:18:52 AM
11/24/2009 1:18:52 AM
Existing user object. 11/24/2009 1:18:52 AM
Selected Subscription: 11/24/2009 1:18:52 AM
Game: ................ "DDO" 11/24/2009 1:18:52 AM
Description: ......... "DDODefault FTUIPack Account Creation" 11/24/2009 1:18:52 AM
Name: ................ "p4e2jrhfaxhkw99dexd42f93w" 11/24/2009 1:18:52 AM
Status: .............. "Active" 11/24/2009 1:18:52 AM
ProductTokens: ....... "StormreachGuest" 11/24/2009 1:18:52 AM
CustomerServiceTokens: "" 11/24/2009 1:18:52 AM
11/24/2009 1:18:52 AM
Transition to phase: WorldSelectControl 11/24/2009 1:18:52 AM
Launcher.authenticator.Authenticated 11/24/2009 1:18:52 AM
11/24/2009 1:18:52 AM
World status update initiated 11/24/2009 1:18:52 AM
11/24/2009 1:18:52 AM
24: "Thelanis" @ 74.201.103.186:9008;74.201.103.183:9008 is UP and NOT FULL
queueNames: 8E59EA33-D33E-40E0-A22B-C2E825B47213;867F6AAC-4EFE-4DDE-9895-5174DA09C98D
queueURLs: http://10.67.116.46:7080/LoginQueue;http://10.67.116.43:7080/LoginQueue
lastServed: 240514 nowServing: 240514 waitHint: 4.033
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:55 AM
11/24/2009 1:18:55 AM
19: "Khyber" @ 74.201.103.143:9008;74.201.103.142:9008 is UP and NOT FULL
queueNames: 73669760-0023-4ADD-ACAD-77A67DBA1B54;D783740B-2082-4CCA-8B9A-0481F54AA9ED
queueURLs: http://10.67.116.3:7080/LoginQueue;http://10.67.116.2:7080/LoginQueue
lastServed: 262485 nowServing: 262485 waitHint: 3.588
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:55 AM
11/24/2009 1:18:55 AM
26: "Orien" @ 74.201.106.31:9008;74.201.106.30:9008 is UP and NOT FULL
queueNames: 0A594069-0266-4CE5-9609-E33837A416D2;17DA9EA6-3495-4BD8-B5A3-0A051D13F7E8
queueURLs: http://10.67.112.31:7080/LoginQueue;http://10.67.112.30:7080/LoginQueue
lastServed: 265367 nowServing: 265367 waitHint: 4.739
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:55 AM
11/24/2009 1:18:55 AM
25: "Cannith" @ 74.201.106.19:9008;74.201.106.12:9008 is UP and NOT FULL
queueNames: B66484A4-6D70-4FB7-8BDB-CD5001C1F5C0;249A0226-551E-47D5-934F-AC7A3EB54840
queueURLs: http://10.67.112.19:7080/LoginQueue;http://10.67.112.12:7080/LoginQueue
lastServed: 250396 nowServing: 250396 waitHint: 4.723
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:56 AM
11/24/2009 1:18:56 AM
15: "Ghallanda" @ 74.201.103.173:9008;74.201.103.172:9008 is UP and NOT FULL
queueNames: E0348159-C369-4A85-9119-6379BE1A068F;10C27560-F678-4E02-8CF1-47EC1765457F
queueURLs: http://10.67.116.33:7080/LoginQueue;http://10.67.116.32:7080/LoginQueue
lastServed: 213635 nowServing: 213635 waitHint: 4.584
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:56 AM
11/24/2009 1:18:56 AM
World selected: Thelanis 11/24/2009 1:18:56 AM
World selected: Thelanis 11/24/2009 1:18:56 AM
World selected: Thelanis 11/24/2009 1:18:56 AM
DisablePatch: Patch request ignored 11/24/2009 1:18:56 AM
DisablePatch: Patch request ignored 11/24/2009 1:18:56 AM
DisablePatch: Patch request ignored 11/24/2009 1:18:56 AM
World selected: Thelanis 11/24/2009 1:18:56 AM
DisablePatch: Patch request ignored 11/24/2009 1:18:56 AM
Transition to phase: TicketControl 11/24/2009 1:18:56 AM
11: "Sarlona" @ 74.201.103.153:9008;74.201.103.152:9008 is UP and NOT FULL
queueNames: D26D307D-A9F6-40A5-83BB-D0FC67EFF718;57884872-83DA-40A5-A858-DCF666C29BD2
queueURLs: http://10.67.116.13:7080/LoginQueue;http://10.67.116.12:7080/LoginQueue
lastServed: 222588 nowServing: 222588 waitHint: 3.875
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:56 AM
11/24/2009 1:18:56 AM
World selected: Thelanis 11/24/2009 1:18:56 AM
DisablePatch: Patch request ignored 11/24/2009 1:18:56 AM
14: "Argonnessen" @ 74.201.103.163:9008;74.201.103.162:9008 is UP and NOT FULL
queueNames: F57BB40A-F264-408D-A489-3B022A7899FC;99A9005B-0BDB-4ABC-9023-34AE2048F57F
queueURLs: http://10.67.116.23:7080/LoginQueue;http://10.67.116.22:7080/LoginQueue
lastServed: 235811 nowServing: 235811 waitHint: 4.093
allowAdminRoles: Server,CustomerService,Observer,SeniorCustomerServ ice,LeadCustomerService,Test
allowBillingRoles: TurbineEmployee,TurbineVIP,StormreachLimited,Storm reachStandard,StormreachGuest,StormreachEUPre 11/24/2009 1:18:56 AM
11/24/2009 1:18:56 AM
World status update complete 11/24/2009 1:18:56 AM
11/24/2009 1:18:56 AM
WorldQueue take a number from queue '8E59EA33-D33E-40E0-A22B-C2E825B47213' succeeded with hResult 0x00000000: 240486 in tier 0 (vs. 240514) of 240514 11/24/2009 1:18:58 AM
Going to Next Phase with QueueName: "8E59EA33-D33E-40E0-A22B-C2E825B47213" and QueueURL: "http://10.67.116.46:7080/LoginQueue" 11/24/2009 1:18:58 AM
Transition to phase: LaunchControl 11/24/2009 1:18:58 AM
Beginning GLS Ticket refresh... 11/24/2009 1:18:58 AM
Refreshed GLS Ticket... 11/24/2009 1:18:58 AM
Launching: dndclient.exe -a <SubscriptionName> -h 74.201.103.186:9008 --glsticketdirect <GlsTicket> --chatserver 74.201.103.184:2900 --language English --rodat on --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 --usetdm --franchise DDO 11/24/2009 1:18:58 AM
A running game has been found. 11/24/2009 1:18:58 AM
Transition to phase: GameIsRunningControl 11/24/2009 1:18:58 AM
Launcher execution ends: 11/24/2009 1:18:58 AM 11/24/2009 1:18:58 AM

The error message I got this time is that it was "An authentication errored". Please help!