Store purchase & Turbine points questions

[Daikano]

Hello. I have recently returned to DDO after a couple years and had a some questions regarding point allocation as well as how sales affect the current TP balance.

1) I've heard mention of a 'founder' bonus for turbine points. How many points should founders have been granted?
1a) Do founders get this bonus if they weren't an active VIP when the store went live, or can they get them any time after going VIP? (I went VIP again about a month ago)

2) When you purchase a high cost item like 32 point build characters or Favored Soul class for the full price, and it goes on sale within X number of days, does Turbine automatically (and quietly) refund the difference in cost? I've been considering buying the favored soul class but don't want to blow 795 points when it may come on sale for 20% off the next day just as the veteran character builds were 10% off two days after I bought that one.

3) Is there any way to view the TP gain/loss history? All I've been able to find in the DDO store is a purchase history but nothing for TP credits seems to exist beyond the e-mail you receive if you purchase points or items.

Thank you for your responses.

[Xalted_Vol]

Hello dude I am a founder and was around since beta because of my undying loyalty :) I was givin 1500 points I think, and then spent them on garbage :( Then they decided to offer the good stuff after the founders had spent their points. So to answer your question I think you have to be active the whole three years it figures it out for ya.

[CE2JRH123]

2) When you purchase a high cost item like 32 point build characters or Favored Soul class for the full price, and it goes on sale within X number of days, does Turbine automatically (and quietly) refund the difference in cost? I've been considering buying the favored soul class but don't want to blow 795 points when it may come on sale for 20% off the next day just as the veteran character builds were 10% off two days after I bought that one.


When you go into a store and buy something, and then they put it on sale a few days later, do you go back and ask for the difference? Just be patient and wait for things to go on sale before buying, or risk losing out.

[Daikano]

When you go into a store and buy something, and then they put it on sale a few days later, do you go back and ask for the difference? Just be patient and wait for things to go on sale before buying, or risk losing out.

Actually, yes I do if the difference is worth the time/gas to make the trip to the store. Most stores will refund the difference on purchases made if the same item goes on sale within 2 weeks of your purchase.

[CE2JRH123]

Actually, yes I do if the difference is worth the time/gas to make the trip to the store. Most stores will refund the difference on purchases made if the same item goes on sale within 2 weeks of your purchase.

What country? The United States?

Which company was it that decided it was in their best interest to give you money you previously spent on a product they sold you? Were they big or small? National/International, or a local business? I'm really curious about where you live/how many people do this. Maybe I should move there. Sounds like a good deal.

[DarthOctopus]

What country? The United States?

Which company was it that decided it was in their best interest to give you money you previously spent on a product they sold you? Were they big or small? National/International, or a local business? I'm really curious about where you live/how many people do this. Maybe I should move there. Sounds like a good deal.

It happens in Canada as well. The companies you talk about are those who value the repeated sales to a same customer. They offer you a rebate retroactively so you don't feel 'cheated' by them and go back for a next purchase. Consumer electronics stores, furniture stores, some major retail chains (Zellers and such) will do that. Small grocery stores will not, Wal-Mart will not, car dealerships will not. It makes a lot of sense business-wise to cut a small portion of your profit to have a chance at that customer's money one more time, or to ensure continued fidelity.

I sense a lot of sarcasm in your above comment, I'm sorry but I can't help imagining you moving to Canada because you said so above... Come to the Great White North! We have good deals ;)

[CE2JRH123]

I'm from Canada; next time I see something like that happen, I'll try to get some money back, though I am still sceptical about the success rate I'll have.

[DarthOctopus]

I'm from Canada; next time I see something like that happen, I'll try to get some money back, though I am still sceptical about the success rate I'll have.

Both your receipt and a smile to the customer service clerk will contribute to making a new financial experience happen.

Best wishes from Quebec!