View Full Version : I bought some DDO points, and now?
Sheiffer
09-15-2009, 08:35 AM
Well I used my international CC to buy dome DDO points and spent them, after some days I notice that if I want to buy more points, I just need some clicks!
Well I think its just to much unsafe, them I want a way to take my CC out of the acc, just let the spot in blank and when I whish, I add my CC again.
How can I remove the data from the saved place?
Ty!
Victorie
09-15-2009, 11:52 AM
If you have questions about removing your card from the account, please contact our Account Management department.
I would like to assure you that your card is secure in our system. It can only be used to purchase items in DDO or pay subscription fees if you are a VIP member. Only the last 4 digits of the card show to even our Account Management representatives, the full number isn't displayed anywhere.
You can update the system with a pre-paid credit card if you like. Simply log into the Account Management website, click the "Payment Method" button on the blue bar at the top of the page, and enter a pre-paid card. As this won't have any link to your credit, and can have a limited amount of funds on it, you may feel more comfortable with this option.
Sheiffer
09-15-2009, 02:46 PM
The problem isn't your system, is my computer, if I get hacked the hacker can simply spend a lot of money just to make me broke.
Since Im not from USA I dont have the same simplicity to deal with these thinks like some one that's "near", my main language isn't english and any mistake will be a big trouble for me, so could I ask you a big favor and can you plz help me here to take my CC out of my account?
I tryed to save a blank spot there, but it din't worked, I tryed put random number and don't work also, im not asking to much, I just want to take my CC out of the account, is it so hard?
Thank you.
Victorie
09-15-2009, 03:07 PM
I am sorry, but we are unable to assist with account specific information or changes via the forum. If you are not able to call the Account Management department, please feel free to email them instead. Options for both are available in my signature.
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