Permabans

[VxCalais]

As I noted in foxray's thread we are supposed to address our issues relating to banned accounts in an email to
turbinesupportexperience@turbine.com.

Well I have done that twice and not received a response to either email, so I post this in the hope I will actually get some response and I can continue playing the game I love.

Do we perhaps have a Dev or a Customer Support person out there that can help me with my issues?

VX

[Victorie]

The only option to discuss in-game bans is via that email address. They may be experiencing a lot of volume (not necessarily due to ban issues) so their responses may not be immediate. Please be patient, and they will respond.

Please do not discuss in-game bans on the forums.