PDA

View Full Version : Can't log in - 1:41pm EST



Yurtrus
08-28-2009, 12:42 PM
Contents of log file C:\Users\xxxxxxxxxxx\AppData\Local\Turbine\Dungeon s and Dragons Online\Launcher\Launcher_128959403082607421.log
---------------------------------------------------------------------
Launcher execution begins: 8/28/2009 1:38:28 PM 8/28/2009 1:38:28 PM
Command line: "D:\games\ddo\TurbineLauncher.exe" -invoker_hwnd 3343892 -invoker_pid 3344 8/28/2009 1:38:28 PM
Administrator: False 8/28/2009 1:38:28 PM
UAC enabled: True 8/28/2009 1:38:28 PM
Mutex Created: "D:_games_ddo_TurbineLauncher.exe" 8/28/2009 1:38:28 PM
Read user settings file. 8/28/2009 1:38:28 PM
Installed resources: 8/28/2009 1:38:28 PM
en en English "Select a Language" 8/28/2009 1:38:28 PM
8/28/2009 1:38:28 PM
Target culture: "en-US" 8/28/2009 1:38:28 PM
Looking for resources in "en-US" 8/28/2009 1:38:28 PM
Looking for resources in "en-GB" 8/28/2009 1:38:28 PM
Looking for resources in "en" 8/28/2009 1:38:28 PM
Final resource culture: "en" 8/28/2009 1:38:28 PM
8/28/2009 1:38:28 PM
Resources library: 8/28/2009 1:38:28 PM
FileName: D:\games\ddo\en\TurbineLauncher.resources.dll 8/28/2009 1:38:28 PM
Comments: Resources and assembly imported from library 8/28/2009 1:38:28 PM
FileVersion: 1.3.2950.26146 8/28/2009 1:38:28 PM
AssemblyVersion: 1.3.2950.26146 8/28/2009 1:38:28 PM
BuildTime: 1/29/2008 2:31:32 PM Eastern Standard Time 8/28/2009 1:38:28 PM
8/28/2009 1:38:28 PM
ConfigurationSettings.AppSettings: 8/28/2009 1:38:28 PM
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 8/28/2009 1:38:28 PM
DataCenter.GameName=DDO 8/28/2009 1:38:28 PM
DataCenter.DefaultCenter=DDO 8/28/2009 1:38:28 PM
Product.DocumentFolder=Dungeons and Dragons Online 8/28/2009 1:38:28 PM
Launcher.DocumentFolder=Launcher 8/28/2009 1:38:28 PM
8/28/2009 1:38:28 PM
Enter LoadPrivateFonts 8/28/2009 1:38:28 PM
FontFamily "Masoch Dirach" loaded. 8/28/2009 1:38:28 PM
Exit LoadPrivateFonts 8/28/2009 1:38:28 PM
Trying to load splash screen from the local directory... 8/28/2009 1:38:28 PM
No local splash screen image found. 8/28/2009 1:38:28 PM
8/28/2009 1:38:28 PM
--------------------------------------------------------------------------------------------------- 8/28/2009 1:38:28 PM
System Information 8/28/2009 1:38:28 PM
--------------------------------------------------------------------------------------------------- 8/28/2009 1:38:28 PM
Operating System: Microsoft Windows 7 Ultimate (6.1.7100, Build 7100) 8/28/2009 1:38:29 PM
Language: English (United States) 8/28/2009 1:38:29 PM
System Manufacturer: System manufacturer 8/28/2009 1:38:29 PM
System Model: System Product Name 8/28/2009 1:38:29 PM
BIOS: BIOS Date: 07/13/06 10:09:50 Ver: 08.00.10 8/28/2009 1:38:29 PM
Processor: GenuineIntel x64 Family 15 Model 6 Stepping 4 (3.21GHz) 8/28/2009 1:38:29 PM
Memory: 2047MB RAM 8/28/2009 1:38:29 PM
Page File: 211MB used, 3884MB available 8/28/2009 1:38:29 PM
Cipher strength: Min=40-bit, Max=128-bit 8/28/2009 1:38:29 PM
.NET CLR version: 1.1.4322.2032 (Service Pack 1 on Windows XP SP2) 8/28/2009 1:38:29 PM
Default Proxy Address: 8/28/2009 1:38:29 PM
BypassProxyOnLocal: False 8/28/2009 1:38:29 PM
BypassList: 8/28/2009 1:38:29 PM
--------------------------------------------------------------------------------------------------- 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
Initialization status: "Logging module version data" 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
Assemblies: 8/28/2009 1:38:29 PM
ModuleName: TurbineLauncher.exe 8/28/2009 1:38:29 PM
FileName: D:\games\ddo\TurbineLauncher.exe 8/28/2009 1:38:29 PM
Comments: (RELEASE) Launches Turbine MMORPGs. 8/28/2009 1:38:29 PM
FileVersion: 1.3.12.8 8/28/2009 1:38:29 PM
AssemblyVersion: 1.3.2887.18999 8/28/2009 1:38:29 PM
BuildTime: 11/27/2007 10:33:18 AM Eastern Standard Time 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
FileName: D:\games\ddo\ControlLibrary.dll 8/28/2009 1:38:29 PM
Comments: (RELEASE) New versions of controls which properly support background images and colors. 8/28/2009 1:38:29 PM
FileVersion: 1.3.12.8 8/28/2009 1:38:29 PM
AssemblyVersion: 1.3.2887.18954 8/28/2009 1:38:29 PM
BuildTime: 11/27/2007 10:31:48 AM Eastern Standard Time 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
Libraries: 8/28/2009 1:38:29 PM
FileName: D:\games\ddo\AxInterop.SHDocVw.dll 8/28/2009 1:38:29 PM
FileVersion: 1.1.0.0 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
FileName: D:\games\ddo\Interop.PatchWrapper.dll 8/28/2009 1:38:29 PM
FileVersion: 1.0.0.0 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
FileName: D:\games\ddo\Interop.SHDocVw.dll 8/28/2009 1:38:29 PM
FileVersion: 1.1.0.0 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
FileName: D:\games\ddo\PatchClient.dll 8/28/2009 1:38:29 PM
FileVersion: 01,04,01,04001 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
FileName: D:\games\ddo\PatchWrapper.dll 8/28/2009 1:38:29 PM
FileVersion: 1, 3, 12, 8 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
FileName: D:\games\ddo\PatchWrapperPS.dll 8/28/2009 1:38:29 PM
FileVersion: 1.3.12.4 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
FileName: D:\games\ddo\SelfPatch.dll 8/28/2009 1:38:29 PM
FileVersion: 01,04,01,04001 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
FileName: D:\games\ddo\TTEPatchClient.dll 8/28/2009 1:38:29 PM
FileVersion: 1.7.3.0 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
FileName: D:\games\ddo\zlib1T.dll 8/28/2009 1:38:29 PM
FileVersion: 1.2.3 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
FileName: C:\Windows\system32\schannel.dll 8/28/2009 1:38:29 PM
FileVersion: 6.1.7100.0 (winmain_win7rc.090421-1700) 8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
8/28/2009 1:38:29 PM
Initialization status: "Registering update wrapper" 8/28/2009 1:38:29 PM
regsvr32 /s /c PatchWrapper.dll exit code: 5 8/28/2009 1:38:30 PM
regsvr32 /s /c PatchWrapperPS.dll exit code: 5 8/28/2009 1:38:30 PM
Initialization status: "Constructing data center browser" 8/28/2009 1:38:30 PM
Initialization status: "Constructing alert service" 8/28/2009 1:38:30 PM
Initialization status: "Constructing configuration service" 8/28/2009 1:38:30 PM
Initialization status: "Constructing authentication service" 8/28/2009 1:38:30 PM
Initialization status: "Constructing update service" 8/28/2009 1:38:31 PM
Initialization status: "Constructing UI manager" 8/28/2009 1:38:31 PM
Initialization status: "Constructing phase engine" 8/28/2009 1:38:31 PM
autoPatchTimer interval: 14400000 8/28/2009 1:38:31 PM
Initialization status: "Getting data centers" 8/28/2009 1:38:31 PM
Current Data Center: DDO 8/28/2009 1:38:31 PM
AuthServer: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:31 PM
8/28/2009 1:38:31 PM
World status servers: 8/28/2009 1:38:31 PM
Sarlona @ http://status.turbine.com/serverinfo.php?s=74.201.103.201 8/28/2009 1:38:31 PM
Khyber @ http://status.turbine.com/serverinfo.php?s=74.201.103.141 8/28/2009 1:38:31 PM
Thelanis @ http://status.turbine.com/serverinfo.php?s=74.201.103.182 8/28/2009 1:38:31 PM
Argonnessen @ http://status.turbine.com/serverinfo.php?s=74.201.103.161 8/28/2009 1:38:31 PM
Ghallanda @ http://status.turbine.com/serverinfo.php?s=74.201.103.171 8/28/2009 1:38:31 PM
8/28/2009 1:38:31 PM
Initialization status: "Getting remote configuration" 8/28/2009 1:38:31 PM
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 8/28/2009 1:38:31 PM
Configuration.AppSettings: 8/28/2009 1:38:31 PM
LauncherConfig.DateTime=04/19/07 12:00 PM 8/28/2009 1:38:31 PM
LauncherConfig.RefreshFrequency=15 8/28/2009 1:38:31 PM
GameName=DDO 8/28/2009 1:38:31 PM
Patching.ProductCode=DDO 8/28/2009 1:38:31 PM
GameClient.Filename=dndclient.exe 8/28/2009 1:38:31 PM
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 21600 8/28/2009 1:38:31 PM
GameClient.ResetGraphicsArg= --safe 8/28/2009 1:38:31 PM
GameClient.AlwaysPatchHighRes=true 8/28/2009 1:38:31 PM
GameClient.HighResPatchArg= --HighResOutOfDate 8/28/2009 1:38:31 PM
GameClient.RequiredVersion=0 8/28/2009 1:38:31 PM
GameClient.ForwardVersion=0 8/28/2009 1:38:31 PM
URL.UpdateDownload=http://downloads.turbine.com 8/28/2009 1:38:31 PM
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 8/28/2009 1:38:31 PM
URL.Support=http://www.ddo.com/support/ 8/28/2009 1:38:31 PM
URL.Home=http://www.ddo.com 8/28/2009 1:38:31 PM
URL.Community=http://www.ddo.com 8/28/2009 1:38:31 PM
URL.Account=https://myaccount.turbine.com 8/28/2009 1:38:31 PM
URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 8/28/2009 1:38:31 PM
URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 8/28/2009 1:38:31 PM
URL.Account.Post=https://myaccount.turbine.com/?page_id=29 8/28/2009 1:38:31 PM
Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 8/28/2009 1:38:31 PM
Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 8/28/2009 1:38:31 PM
Activate.Account.BuyNow=true 8/28/2009 1:38:31 PM
Threshold.Account.DaysLeft=35 8/28/2009 1:38:31 PM
Activate.Account.DaysLeft=true 8/28/2009 1:38:31 PM
LauncherConfig.SubscriptionRefreshFrequency=60 8/28/2009 1:38:31 PM
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 8/28/2009 1:38:31 PM
URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1 8/28/2009 1:38:31 PM
URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 8/28/2009 1:38:31 PM
URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 8/28/2009 1:38:31 PM
URL.LogoButton1=http://www.atari.com 8/28/2009 1:38:31 PM
URL.LogoButton2=http://www.hasbro.com 8/28/2009 1:38:31 PM
URL.LogoButton3=http://www.wizards.com 8/28/2009 1:38:31 PM
URL.LogoButton4=http://www.turbine.com 8/28/2009 1:38:31 PM
WorldUpdateRate=1 8/28/2009 1:38:31 PM
PatchWindow=30 8/28/2009 1:38:31 PM
PatchConnectRetryInterval=1 8/28/2009 1:38:31 PM
DisablePatch=false 8/28/2009 1:38:31 PM
EmailAddress.Errors=LauncherErrors@turbine.com 8/28/2009 1:38:31 PM
TrialTokenList=StormreachGuest 8/28/2009 1:38:31 PM
URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 8/28/2009 1:38:31 PM
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 8/28/2009 1:38:31 PM
URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 8/28/2009 1:38:31 PM
URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 8/28/2009 1:38:31 PM
8/28/2009 1:38:31 PM
Initialization status: "Getting alerts and news" 8/28/2009 1:38:31 PM
Initialization status: "Opening main form" 8/28/2009 1:38:31 PM
Trying to load main form background image from the local directory... 8/28/2009 1:38:32 PM
No main form background image found. Using default. 8/28/2009 1:38:32 PM
Transition to phase: UpdaterSelectControl 8/28/2009 1:38:35 PM
Update Option: Local Forward Version is newer than Remote ForwardVersion. 8/28/2009 1:38:35 PM
Transition to phase: PatchStatusControl 8/28/2009 1:38:35 PM
Begin update: productCode="DDO" language="English" server="patch.ddo.com" port="80" 8/28/2009 1:38:36 PM
Connect: Waiting 8/28/2009 1:38:36 PM
Connect: Done 8/28/2009 1:38:37 PM
Examine Programs: Waiting 8/28/2009 1:38:37 PM
Examine Programs: Done 8/28/2009 1:38:37 PM
Update Programs: Done 8/28/2009 1:38:37 PM
Examine Game Data: Waiting 8/28/2009 1:38:37 PM
Examine Game Data: Done 8/28/2009 1:38:38 PM
Update Game Data: Waiting 8/28/2009 1:38:38 PM
Update Game Data: Done 8/28/2009 1:38:38 PM
Disconnect: Done 8/28/2009 1:38:38 PM
Patching complete. Peak throughput: 0.00 KB/sec 8/28/2009 1:38:38 PM
Total downloaded file patch: 0 bytes 8/28/2009 1:38:38 PM
Total downloaded dat patch: 0 bytes 8/28/2009 1:38:38 PM
Raising PatchComplete event... 8/28/2009 1:38:38 PM
Setting current version in registry... 8/28/2009 1:38:38 PM
Game client applied version stored: 0 8/28/2009 1:38:38 PM
Game client forward version stored: 0 8/28/2009 1:38:38 PM
Transition to phase: AuthenticationControl 8/28/2009 1:38:38 PM
...PatchComplete events finished 8/28/2009 1:38:38 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:43 PM
Launcher.authenticator.Status: Exception 8/28/2009 1:38:43 PM
Launcher.authenticator.LastException: Value cannot be null.
Parameter name: stream 8/28/2009 1:38:43 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:43 PM
Launcher.authenticator.Status: Exception 8/28/2009 1:38:43 PM
Launcher.authenticator.LastException: Value cannot be null.
Parameter name: stream 8/28/2009 1:38:43 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:43 PM
Launcher.authenticator.Status: Exception 8/28/2009 1:38:43 PM
Launcher.authenticator.LastException: Value cannot be null.
Parameter name: stream 8/28/2009 1:38:43 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:43 PM
Launcher.authenticator.Status: Exception 8/28/2009 1:38:43 PM
Launcher.authenticator.LastException: Value cannot be null.
Parameter name: stream 8/28/2009 1:38:43 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:43 PM
Launcher.authenticator.Status: Exception 8/28/2009 1:38:43 PM
Launcher.authenticator.LastException: Value cannot be null.
Parameter name: stream 8/28/2009 1:38:43 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:43 PM
Launcher.authenticator.Status: Exception 8/28/2009 1:38:43 PM
Launcher.authenticator.LastException: Value cannot be null.
Parameter name: stream 8/28/2009 1:38:43 PM
8/28/2009 1:38:43 PM
*** Login Server Error 8/28/2009 1:38:43 PM
8/28/2009 1:38:43 PM
The following web error occurred while trying to access
"https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx":

Value cannot be null.
Parameter name: stream 8/28/2009 1:38:43 PM
8/28/2009 1:38:43 PM
System.ArgumentNullException: Value cannot be null.
Parameter name: stream
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks)
at System.Web.Services.Protocols.RequestResponseUtils .ReadResponse(WebResponse response, Stream stream)
at System.Web.Services.Protocols.RequestResponseUtils .CreateResponseExceptionString(WebResponse response, Stream stream)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 8/28/2009 1:38:43 PM
8/28/2009 1:38:43 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:55 PM
Launcher.authenticator.Status: Exception 8/28/2009 1:38:55 PM
Launcher.authenticator.LastException: Value cannot be null.
Parameter name: stream 8/28/2009 1:38:55 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:55 PM
Launcher.authenticator.Status: Exception 8/28/2009 1:38:55 PM
Launcher.authenticator.LastException: Value cannot be null.
Parameter name: stream 8/28/2009 1:38:55 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:55 PM
Launcher.authenticator.Status: Exception 8/28/2009 1:38:55 PM
Launcher.authenticator.LastException: Value cannot be null.
Parameter name: stream 8/28/2009 1:38:55 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:55 PM
Launcher.authenticator.Status: Exception 8/28/2009 1:38:55 PM
Launcher.authenticator.LastException: Value cannot be null.
Parameter name: stream 8/28/2009 1:38:55 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:55 PM
Launcher.authenticator.Status: Exception 8/28/2009 1:38:56 PM
Launcher.authenticator.LastException: Value cannot be null.
Parameter name: stream 8/28/2009 1:38:56 PM
gls url: https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx 8/28/2009 1:38:56 PM
Launcher.authenticator.Status: Exception 8/28/2009 1:38:56 PM
Launcher.authenticator.LastException: Value cannot be null.
Parameter name: stream 8/28/2009 1:38:56 PM
8/28/2009 1:38:56 PM
*** Login Server Error 8/28/2009 1:38:56 PM
8/28/2009 1:38:56 PM
The following web error occurred while trying to access
"https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx":

Value cannot be null.
Parameter name: stream 8/28/2009 1:38:56 PM
8/28/2009 1:38:56 PM
System.ArgumentNullException: Value cannot be null.
Parameter name: stream
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks)
at System.Web.Services.Protocols.RequestResponseUtils .ReadResponse(WebResponse response, Stream stream)
at System.Web.Services.Protocols.RequestResponseUtils .CreateResponseExceptionString(WebResponse response, Stream stream)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar) 8/28/2009 1:38:56 PM
8/28/2009 1:38:56 PM
---------------------------------------------------------------------
End of log file

Vyder
08-28-2009, 12:45 PM
Same problem for me.

Whippy
08-28-2009, 12:45 PM
yup can't log in either

Mercules
08-28-2009, 12:46 PM
Me neither... **** work having firewalls.

ace_mason
08-28-2009, 12:46 PM
signed

sephiroth1084
08-28-2009, 12:49 PM
Ditto. Click [login] and see some text saying "Retry 1" which flips through to 5 in about a second, then this error pops up:

"Login Server Error

The following web error occurred while trying to acces http://gls-auth/ddo.com.GLS.AuthServer/Service.asmx:

Value cannot be null.
Parameter name: stream"

Sohryu
08-28-2009, 12:50 PM
Ditto, getting Login Server Error



System.ArgumentNullException: Value cannot be null.
Parameter name: stream
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks)
at System.Web.Services.Protocols.RequestResponseUtils .ReadResponse(WebResponse response, Stream stream)
at System.Web.Services.Protocols.RequestResponseUtils .CreateResponseExceptionString(WebResponse response, Stream stream)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar)

Helstrom
08-28-2009, 12:50 PM
Same for me....can't log in

mons
08-28-2009, 12:51 PM
same, cant log in

Araliss
08-28-2009, 12:51 PM
same thing with my girlfriend and I.. log in error.. ***?:mad:

Tarrant
08-28-2009, 12:53 PM
We're looking into this, thanks guys.

Cridder420
08-28-2009, 12:53 PM
Same here:confused:

lostdrow
08-28-2009, 12:54 PM
help help, i need my ddo fix now! aaaahhhhhhhh

Logicman69
08-28-2009, 12:59 PM
Ditto. Click [login] and see some text saying "Retry 1" which flips through to 5 in about a second, then this error pops up:

"Login Server Error

The following web error occurred while trying to acces http://gls-auth/ddo.com.GLS.AuthServer/Service.asmx:

Value cannot be null.
Parameter name: stream"

Ditto for me too

Hokiewa
08-28-2009, 12:59 PM
yup....love your work!

doomshayde666
08-28-2009, 12:59 PM
can't log in as well :(

Bones1488
08-28-2009, 01:00 PM
Cant log in either & if you are lookin into it why not post it so people dont have to go searchin .

tazman
08-28-2009, 01:00 PM
same here to. any word from the devs yet on this mater?

tks taz

DracoFate
08-28-2009, 01:02 PM
can't log here too. Any ETA when? And why it is bugged?

Tavvi
08-28-2009, 01:03 PM
Me too

System.ArgumentNullException: Value cannot be null.
Parameter name: stream
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks)
at System.Web.Services.Protocols.RequestResponseUtils .ReadResponse(WebResponse response, Stream stream)
at System.Web.Services.Protocols.RequestResponseUtils .CreateResponseExceptionString(WebResponse response, Stream stream)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.gls.GlobalLoginSystemAuthenti cationService.EndLoginAccount(IAsyncResult asyncResult)
at com.turbine.launcher.Services.SOAPAuthenticator.En dAuthenticate(IAsyncResult ar

sephiroth1084
08-28-2009, 01:03 PM
We're looking into this, thanks guys.
Thanks for the quick reply.

ryejar
08-28-2009, 01:03 PM
HELP!!!! I can't log in, same problem.

Spisey
08-28-2009, 01:05 PM
Ditto. Same issue with same message.

harmlesslarry
08-28-2009, 01:06 PM
me no log in.

Kaldaka
08-28-2009, 01:07 PM
Yep same here, this is what I get:



http://i215.photobucket.com/albums/cc221/dsjones74/loginerror.jpg

gserlenga
08-28-2009, 01:07 PM
Yup, 2:07pm EST, getting Login Server Error, value cannot be null message.

Drazac
08-28-2009, 01:10 PM
Well this is promising.

Played back in 2006 and now after testing unlimited on beta started trial account and seemed better than what this used to be, and so bought this yesterday night and now as i tried to start the client i got the same error other people here.

Really bad timing on the error or is there alot of these kind of things happening here ?

Logicman69
08-28-2009, 01:11 PM
Ahh well.. Thank God I have my D&D fix on Facebook. Check it out: Dungeons & Dragons Tiny Adventures. Kinda fun!

http://apps.facebook.com/tinyadventures/index.php (hopefully that link works)

Durnick
08-28-2009, 01:12 PM
I want my D - D - O....

Logicman69
08-28-2009, 01:12 PM
Really bad timing on the error or is there alot of these kind of things happening here ?

Bad timing.

Cridder420
08-28-2009, 01:12 PM
Well this is promising.

Played back in 2006 and now after testing unlimited on beta started trial account and seemed better than what this used to be, and so bought this yesterday night and now as i tried to start the client i got the same error other people here.

Really bad timing on the error or is there alot of these kind of things happening here ?

just poor timing

Relenthe
08-28-2009, 01:13 PM
same here

Mobeius
08-28-2009, 01:13 PM
cant log in either, same error message

Tolero
08-28-2009, 01:13 PM
Investigating gang, hang in there! (we suspect it could be from some pre-head start things we're fiddling with). Thanks for your patience and will bring more updates as they're available! If you're already logged in I recommend staying logged in or you will likely run into the same error while we're troubleshooting.

Phidius
08-28-2009, 01:14 PM
Ditto.

Apparently, https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx is down for maintenance :(

Edit: And while I was waiting for the page to refresh, DDO loaded :)

Zenako
08-28-2009, 01:17 PM
Investigating gang, hang in there! (we suspect it could be from some pre-head start things we're fiddling with). Thanks for your patience and will bring more updates as they're available! If you're already logged in I recommend staying logged in or you will likely run into the same error while we're troubleshooting.

yuppers account logged in a while is ok, but second account get the same as above...

Did notice a lot of lag in the Necro thou where I hardly ever see it a few minutes ago, while running in the area between all the necklace quests....

Zenako
08-28-2009, 01:18 PM
Ditto.

Apparently, https://gls-auth.ddo.com/GLS.AuthServer/Service.asmx is down for maintenance :(

Edit: And while I was waiting for the page to refresh, DDO loaded :)

Just tried again it seems to be a go....

doomshayde666
08-28-2009, 01:18 PM
yay!!! i can log in now :)

lostdrow
08-28-2009, 01:18 PM
tks it's up now

mons
08-28-2009, 01:20 PM
Investigating gang, hang in there! (we suspect it could be from some pre-head start things we're fiddling with). Thanks for your patience and will bring more updates as they're available! If you're already logged in I recommend staying logged in or you will likely run into the same error while we're troubleshooting.

Why dont you do everyone whos still playing a favor and announce it across all worlds.

tazman
08-28-2009, 01:25 PM
tks i am in now.

tks devs for looking in to it

Tolero
08-28-2009, 01:26 PM
aand we're back. Thanks everyone, resume spending some quality bonding time with the good ol Stormreach version of DDO :D

sephiroth1084
08-28-2009, 01:30 PM
I want my D - D - O....
...to the tune of Money For Nothing?

sephiroth1084
08-28-2009, 01:33 PM
Really bad timing on the error or is there alot of these kind of things happening here ?

Not much lately, but they tend to be judicious about addressing any issues that arise. Besides, we're approaching the launching of a new modules, which always carries some issues with it. Stick it out and see how you like it in a month. :)

tazman
08-28-2009, 01:43 PM
we went back down. went to chance servers and cant even log in.

nm back lol

semu
08-29-2009, 04:42 AM
i'm on thelanis and when the server came back up, my cleric couldn't send mails, sell stuff, not even delete it from the inventory, so i tried to relog. back on the character selection screen i couldn't log any of my toons. always got the message 'your character could not be saved'.

restarted the client and stuck at 'cleaning up old connection', waited a few minutes and restarted again, since then i either can't connect to thelanis at all or stuck at 'loading character data'.

i can connect to any other server tho.

cypan41
08-31-2009, 03:27 PM
still can't log in. gettin error 3000 message.

"System.ArgumentNullException: Value cannot be null.
Parameter name: stream
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks)
at System.Web.Services.Protocols.RequestResponseUtils .ReadResponse(WebResponse response, Stream stream)
at System.Web.Services.Protocols.RequestResponseUtils .CreateResponseExceptionString(WebResponse response, Stream stream)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.DataCenterService.GLSDatacent erInfoServer.EndGetDatacenters(IAsyncResult asyncResult)
at com.turbine.launcher.Services.DataCenterBrowser.En dGetDatacenters(IAsyncResult ar)"

smatt
08-31-2009, 03:32 PM
still can't log in. gettin error 3000 message.

"System.ArgumentNullException: Value cannot be null.
Parameter name: stream
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks)
at System.Web.Services.Protocols.RequestResponseUtils .ReadResponse(WebResponse response, Stream stream)
at System.Web.Services.Protocols.RequestResponseUtils .CreateResponseExceptionString(WebResponse response, Stream stream)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.DataCenterService.GLSDatacent erInfoServer.EndGetDatacenters(IAsyncResult asyncResult)
at com.turbine.launcher.Services.DataCenterBrowser.En dGetDatacenters(IAsyncResult ar)"

Hmm, I just logged in with no problems...... :D

Ulurjah
08-31-2009, 03:35 PM
still can't log in. gettin error 3000 message.

"System.ArgumentNullException: Value cannot be null.
Parameter name: stream
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks)
at System.Web.Services.Protocols.RequestResponseUtils .ReadResponse(WebResponse response, Stream stream)
at System.Web.Services.Protocols.RequestResponseUtils .CreateResponseExceptionString(WebResponse response, Stream stream)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.DataCenterService.GLSDatacent erInfoServer.EndGetDatacenters(IAsyncResult asyncResult)
at com.turbine.launcher.Services.DataCenterBrowser.En dGetDatacenters(IAsyncResult ar)"

The servers are all down as of 7am eastern this morning. Probably until at least 7am eastern tomorrow. This is for the DDO:EU update.

dirk_the_daring
08-31-2009, 03:37 PM
Contents of log file C:\Documents and Settings\Dirk\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128962102615625000.log
---------------------------------------------------------------------
Launcher execution begins: 31.08.2009 16:37:41 31.08.2009 16:37:41
Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 329096 -invoker_pid 5980 31.08.2009 16:37:41
Administrator: True 31.08.2009 16:37:41
UAC enabled: False 31.08.2009 16:37:41
Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 31.08.2009 16:37:41
Read user settings file. 31.08.2009 16:37:41
Installed resources: 31.08.2009 16:37:41
en en English "Select a Language" 31.08.2009 16:37:41
31.08.2009 16:37:41
Target culture: "de-DE" 31.08.2009 16:37:41
Looking for resources in "de-DE" 31.08.2009 16:37:41
Looking for resources in "de" 31.08.2009 16:37:41
Looking for resources in "en-GB" 31.08.2009 16:37:41
Looking for resources in "en" 31.08.2009 16:37:41
Final resource culture: "en" 31.08.2009 16:37:41
31.08.2009 16:37:41
Resources library: 31.08.2009 16:37:41
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 31.08.2009 16:37:41
Comments: Resources and assembly imported from library 31.08.2009 16:37:41
FileVersion: 1.3.2950.26146 31.08.2009 16:37:41
AssemblyVersion: 1.3.2950.26146 31.08.2009 16:37:41
BuildTime: 29.01.2008 14:31:32 Eastern Standard Time 31.08.2009 16:37:41
31.08.2009 16:37:41
ConfigurationSettings.AppSettings: 31.08.2009 16:37:41
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 31.08.2009 16:37:41
DataCenter.GameName=DDO 31.08.2009 16:37:41
DataCenter.DefaultCenter=DDO 31.08.2009 16:37:41
Product.DocumentFolder=Dungeons and Dragons Online 31.08.2009 16:37:41
Launcher.DocumentFolder=Launcher 31.08.2009 16:37:41
31.08.2009 16:37:41
Enter LoadPrivateFonts 31.08.2009 16:37:41
FontFamily "Masoch Dirach" loaded. 31.08.2009 16:37:41
Exit LoadPrivateFonts 31.08.2009 16:37:41
Trying to load splash screen from the local directory... 31.08.2009 16:37:41
No local splash screen image found. 31.08.2009 16:37:41
31.08.2009 16:37:42
--------------------------------------------------------------------------------------------------- 31.08.2009 16:37:42
System Information 31.08.2009 16:37:42
--------------------------------------------------------------------------------------------------- 31.08.2009 16:37:42
Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2 31.08.2009 16:37:42
Language: English (United States) 31.08.2009 16:37:42
System Manufacturer: MSI 31.08.2009 16:37:42
System Model: MS-7369 31.08.2009 16:37:42
BIOS: Default System BIOS 31.08.2009 16:37:42
Processor: AuthenticAMD x86 Family 15 Model 67 Stepping 3 (3,01GHz) 31.08.2009 16:37:42
Memory: 2047MB RAM 31.08.2009 16:37:42
Page File: 741MB used, 3199MB available 31.08.2009 16:37:42
Cipher strength: Min=40-bit, Max=128-bit 31.08.2009 16:37:42
.NET CLR version: 1.1.4322.2407 () 31.08.2009 16:37:42
Default Proxy Address: 31.08.2009 16:37:42
BypassProxyOnLocal: False 31.08.2009 16:37:42
BypassList: 31.08.2009 16:37:42
--------------------------------------------------------------------------------------------------- 31.08.2009 16:37:42
31.08.2009 16:37:42
Initialization status: "Logging module version data" 31.08.2009 16:37:42
31.08.2009 16:37:42
Assemblies: 31.08.2009 16:37:42
ModuleName: TurbineLauncher.exe 31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 31.08.2009 16:37:42
Comments: (RELEASE) Launches Turbine MMORPGs. 31.08.2009 16:37:42
FileVersion: 1.3.12.8 31.08.2009 16:37:42
AssemblyVersion: 1.3.2887.18999 31.08.2009 16:37:42
BuildTime: 27.11.2007 10:33:18 Eastern Standard Time 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 31.08.2009 16:37:42
Comments: (RELEASE) New versions of controls which properly support background images and colors. 31.08.2009 16:37:42
FileVersion: 1.3.12.8 31.08.2009 16:37:42
AssemblyVersion: 1.3.2887.18954 31.08.2009 16:37:42
BuildTime: 27.11.2007 10:31:48 Eastern Standard Time 31.08.2009 16:37:42
31.08.2009 16:37:42
Libraries: 31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 31.08.2009 16:37:42
FileVersion: 1.1.0.0 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 31.08.2009 16:37:42
FileVersion: 1.0.0.0 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 31.08.2009 16:37:42
FileVersion: 1.1.0.0 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 31.08.2009 16:37:42
FileVersion: 01,04,01,04001 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 31.08.2009 16:37:42
FileVersion: 1, 3, 12, 8 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 31.08.2009 16:37:42
FileVersion: 1.3.12.4 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 31.08.2009 16:37:42
FileVersion: 01,04,01,04001 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 31.08.2009 16:37:42
FileVersion: 1.7.3.0 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 31.08.2009 16:37:42
FileVersion: 1.2.3 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\WINDOWS\system32\schannel.dll 31.08.2009 16:37:42
FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226) 31.08.2009 16:37:42
31.08.2009 16:37:42
31.08.2009 16:37:42
Initialization status: "Registering update wrapper" 31.08.2009 16:37:42
regsvr32 /s /c PatchWrapper.dll exit code: 0 31.08.2009 16:37:42
regsvr32 /s /c PatchWrapperPS.dll exit code: 0 31.08.2009 16:37:42
Initialization status: "Constructing data center browser" 31.08.2009 16:37:42
Initialization status: "Constructing alert service" 31.08.2009 16:37:42
Initialization status: "Constructing configuration service" 31.08.2009 16:37:42
Initialization status: "Constructing authentication service" 31.08.2009 16:37:42
Initialization status: "Constructing update service" 31.08.2009 16:37:42
Initialization status: "Constructing UI manager" 31.08.2009 16:37:42
Initialization status: "Constructing phase engine" 31.08.2009 16:37:42
autoPatchTimer interval: 14400000 31.08.2009 16:37:42
Initialization status: "Getting data centers" 31.08.2009 16:37:42
31.08.2009 16:37:43
*** Data Center Error 31.08.2009 16:37:43
31.08.2009 16:37:43
An error occurred while communicating with the data center.
For more details, click "Details". For support online, click "Help". [ERROR 30000] 31.08.2009 16:37:43
31.08.2009 16:37:43
System.ArgumentNullException: Value cannot be null.
Parameter name: stream
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks)
at System.Web.Services.Protocols.RequestResponseUtils .ReadResponse(WebResponse response, Stream stream)
at System.Web.Services.Protocols.RequestResponseUtils .CreateResponseExceptionString(WebResponse response, Stream stream)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.DataCenterService.GLSDatacent erInfoServer.EndGetDatacenters(IAsyncResult asyncResult)
at com.turbine.launcher.Services.DataCenterBrowser.En dGetDatacenters(IAsyncResult ar) 31.08.2009 16:37:43
31.08.2009 16:37:43
---------------------------------------------------------------------
End of log file



ARRGGGHHHHH..... so much for VIP treatment.

rimble
08-31-2009, 03:39 PM
ARRGGGHHHHH..... so much for VIP treatment.

Indeed.

Found your problem though, in RED:


Contents of log file C:\Documents and Settings\Dirk\Local Settings\Application Data\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128962102615625000.log
---------------------------------------------------------------------
Launcher execution begins: 31.08.2009 16:37:41 31.08.2009 16:37:41
Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 329096 -invoker_pid 5980 31.08.2009 16:37:41
Administrator: True 31.08.2009 16:37:41
UAC enabled: False 31.08.2009 16:37:41
Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 31.08.2009 16:37:41
Read user settings file. 31.08.2009 16:37:41
Installed resources: 31.08.2009 16:37:41
en en English "Select a Language" 31.08.2009 16:37:41
31.08.2009 16:37:41
Target culture: "de-DE" 31.08.2009 16:37:41
Looking for resources in "de-DE" 31.08.2009 16:37:41
Looking for resources in "de" 31.08.2009 16:37:41
Looking for resources in "en-GB" 31.08.2009 16:37:41
Looking for resources in "en" 31.08.2009 16:37:41
Final resource culture: "en" 31.08.2009 16:37:41
31.08.2009 16:37:41
Resources library: 31.08.2009 16:37:41
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 31.08.2009 16:37:41
Comments: Resources and assembly imported from library 31.08.2009 16:37:41
FileVersion: 1.3.2950.26146 31.08.2009 16:37:41
AssemblyVersion: 1.3.2950.26146 31.08.2009 16:37:41
BuildTime: 29.01.2008 14:31:32 Eastern Standard Time 31.08.2009 16:37:41
31.08.2009 16:37:41
ConfigurationSettings.AppSettings: 31.08.2009 16:37:41
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 31.08.2009 16:37:41
DataCenter.GameName=DDO 31.08.2009 16:37:41
DataCenter.DefaultCenter=DDO 31.08.2009 16:37:41
Product.DocumentFolder=Dungeons and Dragons Online 31.08.2009 16:37:41
Launcher.DocumentFolder=Launcher 31.08.2009 16:37:41
31.08.2009 16:37:41
Enter LoadPrivateFonts 31.08.2009 16:37:41
FontFamily "Masoch Dirach" loaded. 31.08.2009 16:37:41
Exit LoadPrivateFonts 31.08.2009 16:37:41
Trying to load splash screen from the local directory... 31.08.2009 16:37:41
No local splash screen image found. 31.08.2009 16:37:41
31.08.2009 16:37:42
--------------------------------------------------------------------------------------------------- 31.08.2009 16:37:42
System Information 31.08.2009 16:37:42
--------------------------------------------------------------------------------------------------- 31.08.2009 16:37:42
Operating System: Microsoft Windows XP Professional (5.1.2600, Build 2600) Service Pack 2 31.08.2009 16:37:42
Language: English (United States) 31.08.2009 16:37:42
System Manufacturer: MSI 31.08.2009 16:37:42
System Model: MS-7369 31.08.2009 16:37:42
BIOS: Default System BIOS 31.08.2009 16:37:42
Processor: AuthenticAMD x86 Family 15 Model 67 Stepping 3 (3,01GHz) 31.08.2009 16:37:42
Memory: 2047MB RAM 31.08.2009 16:37:42
Page File: 741MB used, 3199MB available 31.08.2009 16:37:42
Cipher strength: Min=40-bit, Max=128-bit 31.08.2009 16:37:42
.NET CLR version: 1.1.4322.2407 () 31.08.2009 16:37:42
Default Proxy Address: 31.08.2009 16:37:42
BypassProxyOnLocal: False 31.08.2009 16:37:42
BypassList: 31.08.2009 16:37:42
--------------------------------------------------------------------------------------------------- 31.08.2009 16:37:42
31.08.2009 16:37:42
Initialization status: "Logging module version data" 31.08.2009 16:37:42
31.08.2009 16:37:42
Assemblies: 31.08.2009 16:37:42
ModuleName: TurbineLauncher.exe 31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 31.08.2009 16:37:42
Comments: (RELEASE) Launches Turbine MMORPGs. 31.08.2009 16:37:42
FileVersion: 1.3.12.8 31.08.2009 16:37:42
AssemblyVersion: 1.3.2887.18999 31.08.2009 16:37:42
BuildTime: 27.11.2007 10:33:18 Eastern Standard Time 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 31.08.2009 16:37:42
Comments: (RELEASE) New versions of controls which properly support background images and colors. 31.08.2009 16:37:42
FileVersion: 1.3.12.8 31.08.2009 16:37:42
AssemblyVersion: 1.3.2887.18954 31.08.2009 16:37:42
BuildTime: 27.11.2007 10:31:48 Eastern Standard Time 31.08.2009 16:37:42
31.08.2009 16:37:42
Libraries: 31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 31.08.2009 16:37:42
FileVersion: 1.1.0.0 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 31.08.2009 16:37:42
FileVersion: 1.0.0.0 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 31.08.2009 16:37:42
FileVersion: 1.1.0.0 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 31.08.2009 16:37:42
FileVersion: 01,04,01,04001 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 31.08.2009 16:37:42
FileVersion: 1, 3, 12, 8 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 31.08.2009 16:37:42
FileVersion: 1.3.12.4 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 31.08.2009 16:37:42
FileVersion: 01,04,01,04001 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 31.08.2009 16:37:42
FileVersion: 1.7.3.0 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 31.08.2009 16:37:42
FileVersion: 1.2.3 31.08.2009 16:37:42
31.08.2009 16:37:42
FileName: C:\WINDOWS\system32\schannel.dll 31.08.2009 16:37:42
FileVersion: 5.1.2600.3126 (xpsp_sp2_gdr.070425-0226) 31.08.2009 16:37:42
31.08.2009 16:37:42
31.08.2009 16:37:42
Initialization status: "Registering update wrapper" 31.08.2009 16:37:42
regsvr32 /s /c PatchWrapper.dll exit code: 0 31.08.2009 16:37:42
regsvr32 /s /c PatchWrapperPS.dll exit code: 0 31.08.2009 16:37:42
Initialization status: "Constructing data center browser" 31.08.2009 16:37:42
Initialization status: "Constructing alert service" 31.08.2009 16:37:42
THE SERVERS ARE DOWN UNTIL TOMORROW
Initialization status: "Constructing configuration service" 31.08.2009 16:37:42
Initialization status: "Constructing authentication service" 31.08.2009 16:37:42
Initialization status: "Constructing update service" 31.08.2009 16:37:42
Initialization status: "Constructing UI manager" 31.08.2009 16:37:42
Initialization status: "Constructing phase engine" 31.08.2009 16:37:42
autoPatchTimer interval: 14400000 31.08.2009 16:37:42
Initialization status: "Getting data centers" 31.08.2009 16:37:42
31.08.2009 16:37:43
*** Data Center Error 31.08.2009 16:37:43
31.08.2009 16:37:43
An error occurred while communicating with the data center.
For more details, click "Details". For support online, click "Help". [ERROR 30000] 31.08.2009 16:37:43
31.08.2009 16:37:43
System.ArgumentNullException: Value cannot be null.
Parameter name: stream
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks)
at System.Web.Services.Protocols.RequestResponseUtils .ReadResponse(WebResponse response, Stream stream)
at System.Web.Services.Protocols.RequestResponseUtils .CreateResponseExceptionString(WebResponse response, Stream stream)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.DataCenterService.GLSDatacent erInfoServer.EndGetDatacenters(IAsyncResult asyncResult)
at com.turbine.launcher.Services.DataCenterBrowser.En dGetDatacenters(IAsyncResult ar) 31.08.2009 16:37:43
31.08.2009 16:37:43
---------------------------------------------------------------------
End of log file

Saaluta
08-31-2009, 03:43 PM
Indeed.

Found your problem though, in RED:

ROFL +1 rep

quintuss
08-31-2009, 03:44 PM
:/



Contents of log file C:\Users\Allanon\AppData\Local\Turbine\Dungeons and Dragons Online\Launcher\Launcher_128962321916621093.log
---------------------------------------------------------------------
Launcher execution begins: 31.08.2009 22:43:11 31.08.2009 22:43:11
Command line: "C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe" -invoker_hwnd 328630 -invoker_pid 1464 31.08.2009 22:43:11
Administrator: False 31.08.2009 22:43:11
UAC enabled: True 31.08.2009 22:43:11
Mutex Created: "C:_Program Files (x86)_Turbine_Dungeons & Dragons Online - Stormreach_TurbineLauncher.exe" 31.08.2009 22:43:11
Read user settings file. 31.08.2009 22:43:11
Installed resources: 31.08.2009 22:43:11
en en English "Select a Language" 31.08.2009 22:43:11
31.08.2009 22:43:11
Target culture: "de-DE" 31.08.2009 22:43:11
Looking for resources in "de-DE" 31.08.2009 22:43:11
Looking for resources in "de" 31.08.2009 22:43:11
Looking for resources in "en-GB" 31.08.2009 22:43:11
Looking for resources in "en" 31.08.2009 22:43:11
Final resource culture: "en" 31.08.2009 22:43:11
31.08.2009 22:43:11
Resources library: 31.08.2009 22:43:11
FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\en\TurbineLauncher.resources.dll 31.08.2009 22:43:11
Comments: Resources and assembly imported from library 31.08.2009 22:43:11
FileVersion: 1.3.2950.26146 31.08.2009 22:43:11
AssemblyVersion: 1.3.2950.26146 31.08.2009 22:43:11
BuildTime: 29.01.2008 14:31:32 Mitteleuropäische Zeit 31.08.2009 22:43:11
31.08.2009 22:43:11
ConfigurationSettings.AppSettings: 31.08.2009 22:43:11
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 31.08.2009 22:43:11
DataCenter.GameName=DDO 31.08.2009 22:43:11
DataCenter.DefaultCenter=DDO 31.08.2009 22:43:11
Product.DocumentFolder=Dungeons and Dragons Online 31.08.2009 22:43:11
Launcher.DocumentFolder=Launcher 31.08.2009 22:43:11
31.08.2009 22:43:11
Enter LoadPrivateFonts 31.08.2009 22:43:11
FontFamily "Masoch Dirach" loaded. 31.08.2009 22:43:11
Exit LoadPrivateFonts 31.08.2009 22:43:11
Trying to load splash screen from the local directory... 31.08.2009 22:43:11
No local splash screen image found. 31.08.2009 22:43:11
31.08.2009 22:43:12
--------------------------------------------------------------------------------------------------- 31.08.2009 22:43:12
System Information 31.08.2009 22:43:12
--------------------------------------------------------------------------------------------------- 31.08.2009 22:43:12
Operating System: Microsoft Windows 7 Ultimate (6.1.7100, Build 7100) 31.08.2009 22:43:12
Language: German (Germany) 31.08.2009 22:43:12
System Manufacturer: System manufacturer 31.08.2009 22:43:12
System Model: System Product Name 31.08.2009 22:43:12
BIOS: BIOS Date: 08/01/06 16:13:10 Ver: 08.00.12 31.08.2009 22:43:12
Processor: GenuineIntel Intel64 Family 6 Model 15 Stepping 6 (2,14GHz) 31.08.2009 22:43:12
Memory: 6143MB RAM 31.08.2009 22:43:12
Page File: 20MB used, 6123MB available 31.08.2009 22:43:12
Cipher strength: Min=40-bit, Max=128-bit 31.08.2009 22:43:12
.NET CLR version: 1.1.4322.2032 (Service Pack 1 on Windows XP SP2) 31.08.2009 22:43:12
Default Proxy Address: 31.08.2009 22:43:12
BypassProxyOnLocal: False 31.08.2009 22:43:12
BypassList: 31.08.2009 22:43:12
--------------------------------------------------------------------------------------------------- 31.08.2009 22:43:12
31.08.2009 22:43:12
Initialization status: "Logging module version data" 31.08.2009 22:43:12
31.08.2009 22:43:12
Assemblies: 31.08.2009 22:43:12
ModuleName: TurbineLauncher.exe 31.08.2009 22:43:12
FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\TurbineLauncher.exe 31.08.2009 22:43:12
Comments: (RELEASE) Launches Turbine MMORPGs. 31.08.2009 22:43:12
FileVersion: 1.3.12.8 31.08.2009 22:43:12
AssemblyVersion: 1.3.2887.18999 31.08.2009 22:43:12
BuildTime: 27.11.2007 10:33:18 Mitteleuropäische Zeit 31.08.2009 22:43:12
31.08.2009 22:43:12
FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 31.08.2009 22:43:12
Comments: (RELEASE) New versions of controls which properly support background images and colors. 31.08.2009 22:43:12
FileVersion: 1.3.12.8 31.08.2009 22:43:12
AssemblyVersion: 1.3.2887.18954 31.08.2009 22:43:12
BuildTime: 27.11.2007 10:31:48 Mitteleuropäische Zeit 31.08.2009 22:43:12
31.08.2009 22:43:12
Libraries: 31.08.2009 22:43:12
FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 31.08.2009 22:43:12
FileVersion: 1.1.0.0 31.08.2009 22:43:12
31.08.2009 22:43:12
FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 31.08.2009 22:43:12
FileVersion: 1.0.0.0 31.08.2009 22:43:12
31.08.2009 22:43:12
FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 31.08.2009 22:43:12
FileVersion: 1.1.0.0 31.08.2009 22:43:12
31.08.2009 22:43:12
FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 31.08.2009 22:43:12
FileVersion: 01,04,01,04001 31.08.2009 22:43:12
31.08.2009 22:43:12
FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 31.08.2009 22:43:12
FileVersion: 1, 3, 12, 8 31.08.2009 22:43:12
31.08.2009 22:43:12
FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 31.08.2009 22:43:12
FileVersion: 1.3.12.4 31.08.2009 22:43:12
31.08.2009 22:43:12
FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 31.08.2009 22:43:12
FileVersion: 01,04,01,04001 31.08.2009 22:43:12
31.08.2009 22:43:12
FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 31.08.2009 22:43:12
FileVersion: 1.7.3.0 31.08.2009 22:43:12
31.08.2009 22:43:12
FileName: C:\Program Files (x86)\Turbine\Dungeons & Dragons Online - Stormreach\zlib1T.dll 31.08.2009 22:43:12
FileVersion: 1.2.3 31.08.2009 22:43:12
31.08.2009 22:43:12
FileName: C:\Windows\system32\schannel.dll 31.08.2009 22:43:12
FileVersion: 6.1.7100.0 (winmain_win7rc.090421-1700) 31.08.2009 22:43:12
31.08.2009 22:43:12
31.08.2009 22:43:12
Initialization status: "Registering update wrapper" 31.08.2009 22:43:12
regsvr32 /s /c PatchWrapper.dll exit code: 5 31.08.2009 22:43:12
regsvr32 /s /c PatchWrapperPS.dll exit code: 5 31.08.2009 22:43:12
Initialization status: "Constructing data center browser" 31.08.2009 22:43:12
Initialization status: "Constructing alert service" 31.08.2009 22:43:12
Initialization status: "Constructing configuration service" 31.08.2009 22:43:12
Initialization status: "Constructing authentication service" 31.08.2009 22:43:12
Initialization status: "Constructing update service" 31.08.2009 22:43:13
Initialization status: "Constructing UI manager" 31.08.2009 22:43:13
Initialization status: "Constructing phase engine" 31.08.2009 22:43:13
autoPatchTimer interval: 14400000 31.08.2009 22:43:13
Initialization status: "Getting data centers" 31.08.2009 22:43:13
31.08.2009 22:43:13
*** Data Center Error 31.08.2009 22:43:13
31.08.2009 22:43:13
An error occurred while communicating with the data center.
For more details, click "Details". For support online, click "Help". [ERROR 30000] 31.08.2009 22:43:13
31.08.2009 22:43:13
System.ArgumentNullException: Value cannot be null.
Parameter name: stream
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks)
at System.Web.Services.Protocols.RequestResponseUtils .ReadResponse(WebResponse response, Stream stream)
at System.Web.Services.Protocols.RequestResponseUtils .CreateResponseExceptionString(WebResponse response, Stream stream)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.EndInvoke(IAsyncResult asyncResult)
at com.turbine.launcher.DataCenterService.GLSDatacent erInfoServer.EndGetDatacenters(IAsyncResult asyncResult)
at com.turbine.launcher.Services.DataCenterBrowser.En dGetDatacenters(IAsyncResult ar) 31.08.2009 22:43:13
31.08.2009 22:43:13
---------------------------------------------------------------------
End of log file

smatt
08-31-2009, 03:47 PM
Indeed.

Found your problem though, in RED:


Ya more Rep from me... :D


You're such an astute reader to have found that little tidbit hidded amongst all of that ;)

Johnscapey
08-31-2009, 03:47 PM
Hmm, I just logged in with no problems...... :D

+1 rep for being a Wisenheimer (that's smartalec for those that didn't pick up on it)

rimble
08-31-2009, 03:48 PM
:/

*gurgle*

quintuss
08-31-2009, 03:51 PM
*gurgle*

*strangle*?

dirk_the_daring
08-31-2009, 04:52 PM
LOL..DOH..I stopped reading after the first few lines.

hambox
09-01-2009, 07:48 AM
Humorously enough, my log file doesn't have such a useful message, just standard fail.

krillix
08-30-2010, 07:39 AM
Yes, a lot of people are getting this error too. It may be down a while so I would recommend that if you can't log in go ahead and get your morning stuff done (ie, walk dogs, get breakfast, shower, ex..) and check back every 5-10 mins. They are working hard to get it back up and its not something on our side it looks like if everyone is haveing the same issue. Thank you staff for helping :)

phalaeo
08-30-2010, 07:48 AM
Yes, a lot of people are getting this error too. It may be down a while so I would recommend that if you can't log in go ahead and get your morning stuff done (ie, walk dogs, get breakfast, shower, ex..) and check back every 5-10 mins. They are working hard to get it back up and its not something on our side it looks like if everyone is haveing the same issue. Thank you staff for helping :)

You do realize that this thread is from 2009 and that this morning's downtime is scheduled.... right?
Just sayin'.

ffejrxx
08-30-2010, 09:53 AM
You do realize that this thread is from 2009 and that this morning's downtime is scheduled.... right?
Just sayin'.

this is the first thread google brings up

http://www.google.com/search?hl=en&source=hp&q=ddo+value+cannot+be+null&aq=0&aqi=g1&aql=&oq=ddo+value+cannot&gs_rfai=CKEe36cN7TJ7HCI-GNOe0vcoEAAAAqgQFT9Dr87k

for those who didnt get the memo

http://www.ddo.com/

The DDO Game Servers and http://myaccount.turbine.com will be offline for maintenance on Monday, August 30 from 6:00 AM to 2:00 PM Eastern (-4 GMT). The forums, MyDDO and Compendium will remain up, but players may not be able to log in. Thanks for your patience, and we'll see you back in the game soon!

porq
08-30-2010, 09:58 AM
this is the first thread google brings up

http://www.google.com/search?hl=en&source=hp&q=ddo+value+cannot+be+null&aq=0&aqi=g1&aql=&oq=ddo+value+cannot&gs_rfai=CKEe36cN7TJ7HCI-GNOe0vcoEAAAAqgQFT9Dr87k

for those who didnt get the memo

http://www.ddo.com/

That may be, but the line right below the link reads:

19 posts - 13 authors - Last post: Sep 1, 2009

:)

Mudcnd
08-30-2010, 10:19 AM
Same here

/sadpanda

Rhunellin
07-05-2012, 01:39 PM
Same problem...i have planned to play with friends one day by week......why is it tonight we have a bug....whyyyyyyyyyyyyyyyyyyyyyyyyyyyy u_u

Dwarfo
07-05-2012, 01:41 PM
Woah. Thread Necro.

Rhunellin
07-05-2012, 01:45 PM
Sry a friend link me this thread, not see, i apolozige. But the problem his here.

Malky
07-05-2012, 01:48 PM
675 days, 3 hours, 20 minutes necro, not bad but i've seen better.

Next post in 96 weeks ;)

Marewood
07-05-2012, 01:54 PM
aand we're back. Thanks everyone, resume spending some quality bonding time with the good ol Stormreach version of DDO :D

Unfortunately we're not, and it seems there are many more who still cant login...

Rhunellin
07-05-2012, 01:55 PM
675 days, 3 hours, 20 minutes necro, not bad but i've seen better.

Next post in 96 weeks ;)

Ok ok you're right, i say i was sorry now why posting again for Laughing me ? Why don't say if you have same problem for example ? French's hour the inspection finished 15 h XX. Maybe a problem ?

Rhunellin
07-05-2012, 01:56 PM
Unfortunately we're not, and it seems there are many more who still cant login...

Tank you for your answer.

Ryiah
07-05-2012, 02:00 PM
why is it tonight we have a bug....whyyyyyyyyyyyyyyyyyyyyyyyyyyyy u_u

Turbine typically releases little hotfixes because they screwed up something in the base release. Might as well get used to it.

Also welcome to the forums, the people posting about how you revived a dead thread is also something very typical. :p

Malky
07-05-2012, 02:05 PM
En fait j'avais le post en edit pendant que tu postais la réponse, du coup je ne l'ai pas vue.

Le downtime est prévu pour durer jusqu'Ã* 21h30 heure française...

A part pendant qqs jours dans l'année (Ã* cause des heures été/hiver) tu peux juste rajouter 6h Ã* toutes les heures de patch/downtime pour avoir l'heure française équivalente.

Rhunellin
07-05-2012, 02:06 PM
Thanks.

Cordovan
07-05-2012, 02:06 PM
The servers are down for a hotfix, details of which can be found in our Service News section of the forums. This thread seems to be a frequent necro victim. Let us allow it to rest in peace.