Bad GM response...

[Babidi]

At end of Crucible...a Eviscerator got stuck at wall...called GM and no response now...15 mins and not a word...lol

Will post more if needed...

[BlackSteel]

lol complaining after 15???

done 2 hours waiting to loot titan before, logged and called it quits before a solution

[Babidi]

And they dont even get ashamed of those stories..........

[BlackSteel]

eh, response time seems pretty random. anywhere from 5 minutes to a few hours. Which atleast in most of the MMOs i've played is normal for the industry

[Babidi]

Bump....still waiting

[Thriand]

only 15..... shortest I've ever waited was 1 hour and I was lucky that day. Its typically faster to just rerun the quest because when they do contact you they never help.

[Dymond]

Seems they are faster for non quest related issues. I have waited 2 hours in-quest and never seen a GM but one time I was having probs with a character feat and got help within 30 minutes.

[Samadhi]

Time of day is the factor, in my experience.

At around noon EST one day, actually got one in 5 minutes :O

Outside of business hours, 2hrs+, enjoy your wait.

[Atwan]

Was in a shroud last night and part 4 was bugged out. The GM was awesome - we had a response in about 10 minutes and he/she got all of our chests for us in part 4 and part 5 and completed it for us. People who didnt want completion were allowed to leave first.

So there is a happy positive story.

[kinar]

heh,..I waited 8 hours in Prey for a GM once just to see how long it would take for them to respond....never even got a tell from a GM...

worst quest ever...

now that it is finally fixed (2 patches later) it is ok...but back then you had ro run it 4 times just to get a completion due to bugs...

[Kistilan]

I've had every GM within 15 mins -- 20 tops if I wasn't counting.

However, the last GM I had refused to remove an AFKer. About half-way through a madstone elite we realized our "AFKer" had made good on his "LOL I'm about to fall asleep" and had actually stopped at the point where he typed that (at a shrine, very convenient) and gone AFK for the rest of the evening.

I know, we could have recalled, broken and reformed but we had just finished the last giant protection/fight and were going to fight the end skeleton. At this point I'm requesting a GM to remove said AFKer so we don't give him 20K xp -- we'd expended heaps of resources because he wasn't there. The GM's response (unlike another GMs response) was they couldn't help us. I said that was BS to them and the GM got quiet. I then explained to the GM why this was an EXPLOIT (exploiting other players, a form of passive-aggressive harassment, etc) and the GM still remained silent. I continued sending tells to the GM explaining that they should do their job and remove people that are obviously afk (ie default afk is up when a tell is sent).

Anyway, I know it's "kinda" my fault for not noticing the guy was serious when he LOL'd I'm Falling Asleep -- but his mistake was not recalling and leaving or disconnecting. He bloody went afk and crawled into bed. I kept him in "my" group after we terminated the quest to see how long he was there and he was online all night til the morning & disconnected then (awesome, mad props hope you enjoyed your time in bed as we piked you without approval). I will pike a person if they actually talk to me, but this guy just decided to walk away from the keyboard and go to bed or smoke himself silly and then pass out.

It's a form of exploit -- gaining xp at no risk to oneself. Turbine should build failsafes into monitoring the length of time someone is afk in a group so they can determine if they are truly afk and therefore follow the party's request to remove. It's HARDER for the group to finish when they are dragging dead weight on a quest quite often. It would be nice for the GMs to realize this is an exploit on other players -- I wish I could know every person and vouch for their integrity, but some people are willing to milk a group by afk'n 1/3 of the way through a quest and not disco'n. Some may honestly just fall asleep, but there should not be an anti-policy to afk removal if the person that's afk is timed out for 30+ mins in a quest.

Build a feature to monitor the length of an afk Turbine and then give your GMs guidance on AFK Removal so you don't penalize 5 or 11 other players for 1 player's sleep depravation or lack of integrity.

[Strakeln]

I'm so falling asleep if I ever group with Kist.

[stoc]

I'm sorry what was that Kist I fell asleep.