Answer my question please

[Lucian_Navarro]

I replied to a post about the servers crashing and now the threads have been moved to a broken link and my question has not been answered yet.

"Why are the worlds having these issues and crashing?"

If you know why, then please tell me.
If you do not know why, then please tell me.
If you ignore my question, I will assume the worst.


If PG&E kept cutting power to my house at odd times I would want to know the reasons why so I could make adjustments to recitify the situation.

Just a paying customer who enjoys the game.

[Talcyndl]

If you ignore my question, I will assume the worst.


Just curious, what is "the worst" in this case?

[Delt]

Just curious, what is "the worst" in this case?

Someone fed the mogwai after midnight?

[kinar]

The worst is what we all already know but most are not willing to admit.

Turbine (as a company) doesn't care about this game. It doesn't make business sense for them to care. No new resources are being put toward making it better and the existing resources are being trimmed to the point that it makes the game unplayable/unenjoyable much of the time. The people at Turbine who do care (the few people we hear from) are having thier hands tied for fear of losing thier jobs (or worse) by the people who make the money decisions.

All in all, everyone hates DDO at this point. The players (who don't have thier head in the sand), the staff (because they can't help the players), and the execs at turbine (because it isn't profitable enough).

[Donnie]

Seems pretty obvious to me whats going on. They moved their servers off-site a few months back and have had problems on and off ever since.

Of course, the regular forum drama queens will fabricate all sorts of elaborate explanations about how Turbine doesnt care. Dont forget that everyone who disagrees must be crazy. These massochistic lingerers have some sort of love/hate relationship with the game and apparently a lot of useless free time.

[moonprophet]

If you do not know why, then please tell me.


OK, in the spirit of this request, It is all part of a much larger plot by radioactive hamsters from Oregon that are trying to mind controll you into beleiving that celine Dion should be worshipped like a goddess and given all of your worldly posessions.

[Blagrak]

OK, in the spirit of this request, It is all part of a much larger plot by radioactive hamsters from Oregon that are trying to mind controll you into beleiving that celine Dion should be worshipped like a goddess and given all of your worldly posessions.

I have it on good authority that the hamsters are outsourcing their tech support to gophers in north Cali. Good news is the gophers aren't radioactive.

[samagee]

I replied to a post about the servers crashing and now the threads have been moved to a broken link and my question has not been answered yet.

"Why are the worlds having these issues and crashing?"

If you know why, then please tell me.
If you do not know why, then please tell me.
If you ignore my question, I will assume the worst.


If PG&E kept cutting power to my house at odd times I would want to know the reasons why so I could make adjustments to recitify the situation.

Just a paying customer who enjoys the game.

Electric companies are over rated and over paid. Circumvent them and make your own power plant for your place.

[samagee]

I have it on good authority that the hamsters are outsourcing their tech support to gophers in north Cali. Good news is the gophers aren't radioactive.

They need to be radioactive. It's a safety regulation so that the doctors can locate and extract them faster when used in certain recreational fields. :D

[DaveyCrockett]

The worst is what we all already know but most are not willing to admit.

Turbine (as a company) doesn't care about this game. It doesn't make business sense for them to care. No new resources are being put toward making it better and the existing resources are being trimmed to the point that it makes the game unplayable/unenjoyable much of the time. The people at Turbine who do care (the few people we hear from) are having thier hands tied for fear of losing thier jobs (or worse) by the people who make the money decisions.

All in all, everyone hates DDO at this point. The players (who don't have thier head in the sand), the staff (because they can't help the players), and the execs at turbine (because it isn't profitable enough).

You cycle this pathetic dribble once every few months, yet you continue to conflict yourself by playing daily, and being active on the forums.

Is your head in the sand?

If you truly felt any of what you type, you wouldn't still be here.

Doom-saying nonsense, that's all you offer in these posts. Not one fact to back up anything. Hell, I've even seen Turbine staff respond to your dribble (in a thread started by myself), to which they pretty much shot your theories down. Yet you continue to act as though you know something about life, business, or success by posting this **** on a continual basis. It has gotten tired, very tired.

[Freeman]

The big question is whether or not the squirrel mafia has gotten involved yet. They are horrible around here, and they keep stealing my pants. This is particularly troubling when it is very cold outside, as it is today. I personally believe that Turbine is persecuting me because I am the Keeper of the Cheese. In the next mod, they will unleash the Horde of Marmosets upon us all in retribution.

And now back to your regularly scheduled programming...

[kinar]

Seems pretty obvious to me whats going on. They moved their servers off-site a few months back and have had problems on and off ever since.

Of course, the regular forum drama queens will fabricate all sorts of elaborate explanations about how Turbine doesnt care. Dont forget that everyone who disagrees must be crazy. These massochistic lingerers have some sort of love/hate relationship with the game and apparently a lot of useless free time.

The only reasons any company would outsource thier server farms is for cost cutting purposes or because they determined they aren't able to handle it themselves and are willing to pay professionals. Very rarely does the latter happen and when it does, it is during the startup days of a company. It simply doesn't make sense to give yourself less control over your own system unless you can't afford to run it yourself.

It is obvious that Turbine handled it MUCH better themselves. This of course doesn't eliminate that their management didn't "sell out" thier tech staff but if they did, then they were obviously wrong.

I personally stick by my convictions that that this company has done nothing to forward the progress of DDO in the past year and I highly doubt we will see this change in the future.

It isn't because I enjoy drama (I never watch TNT) or becuase I've jumped on the bandwagon of the DoooooMmmmM! crowd. It is from experience. I have grown up around business of all sizes and worked in customer service all of my life (not just my professional life) and I've worked as a developer for an online company for a long time. I recognise a pattern here that I've seen (and helped produce) from the inside several times. My 20+ years of professional and life experience is what I base my "fabricated" explanations on.

[kinar]

You cycle this pathetic dribble once every few months, yet you continue to conflict yourself by playing daily, and being active on the forums.

Is your head in the sand?

If you truly felt any of what you type, you wouldn't still be here.

Doom-saying nonsense, that's all you offer in these posts. Not one fact to back up anything. Hell, I've even seen Turbine staff respond to your dribble (in a thread started by myself), to which they pretty much shot your theories down. Yet you continue to act as though you know something about life, business, or success by posting this **** on a continual basis. It has gotten tired, very tired. I certainly do play almost daily. It is because I enjoy the game. However, I don't allow that to cloud my mind when viewing the game on a whole. And by saying "on a whole" I include everything from the game itself, to the community who plays it, to what I know about the servers it runs on, to what I know about the people who run it, and to what I know about the company those people work for.

I remember the post in which you reference but I do not remember the turbine representative who posted "refuting my claims". Realisticly, you cannot accept what a community representative for a company says at face value. They get paid to keep the community in line and to "tow the company line". It could be equated to asking the priest of a catholic curch if god is the correct diety to worship.

Turbine is a business first. All businesses #1 priority is profit. It is a cruel rule of the world that everyone must learn.

[Thrudh]

All in all, everyone hates DDO at this point. The players (who don't have thier head in the sand), the staff (because they can't help the players), and the execs at turbine (because it isn't profitable enough).


I certainly do play almost daily. It is because I enjoy the game.

LOL


Turbine (as a company) doesn't care about this game. It doesn't make business sense for them to care. No new resources are being put toward making it better and the existing resources are being trimmed to the point that it makes the game unplayable/unenjoyable much of the time. The people at Turbine who do care (the few people we hear from) are having thier hands tied for fear of losing thier jobs (or worse) by the people who make the money decisions.

The game is not unplayable or unenjoyable much of the time. If it was, I'd leave... You, on the other hand, apparently would keep paying Turbine $15 a month even if they came over and kicked you in your balls every month.

[Justan]

Electric companies are over rated and over paid. Circumvent them and make your own power plant for your place.

A Methane Farm?

[kinar]

The game is not unplayable or unenjoyable much of the time. If it was, I'd leave... You, on the other hand, apparently would keep paying Turbine $15 a month even if they came over and kicked you in your balls every month.
If I enjoyed getting kicked in the balls, and couldn't find someone else to provide the service for cheaper, yes I probably would.

However, as far as the above contradictory quotes from myself. There are still aspects of the game I like and I am happy enough for the present time enjoying those aspects. One of those aspects is the people I play with. And yes, I'm willing to feed the devil for a while as long as I get some entertainment out of it. But I'm not blind to the situation in which I exist. As a whole, I hate the game for the reasons I have stated above (because turbine doesn't care about anything but $$). They are the same reasons I left WoW and when something better/different comes along, I'll leave DDO too.

[Zuldar]

for fear of losing thier jobs (or worse).

I knew it. The magic 8 ball was fed to the cube.

[Lucian_Navarro]

Just curious, what is "the worst" in this case?

I am just a regular customer like you so when my simple question is ignored I will assume that the problem is larger than they are willing to admit or a solution is unknown to them so they are dodging the subject.

They (Turbine) were very prompt telling us that they are working very hard to bring the servers back up, which is a positive form of communication. But I need closure.

If my car keeps cutting out when I am driving on the freeway, I will be hesitant to drive it until I know it is safe. If the mechanic says "I don't have a clue what the problem is" then I would park it until I have an answer.

So in that analogy, I am poised to cancel my subsciption until I hear that they have fixed the issues and I can play the full 30 days rather than the predicted 26 and save myself some money and headache.

[GorumT]

Electric companies are over rated and over paid. Circumvent them and make your own power plant for your place.


Solar generator for the win!

On a more serious note I realy wish people would start putting something in their thread titles that says "This is a ***** and moan thread". Something that tells me not to bother reading the post.

[Kanamycin]

Someone fed the mogwai after midnight?

omg LOLZA!!

[HumanJHawkins]

The worst is what we all already know but most are not willing to admit.

Turbine (as a company) doesn't care about this game. It doesn't make business sense for them to care. No new resources are being put toward making it better and the existing resources are being trimmed to the point that it makes the game unplayable/unenjoyable much of the time. The people at Turbine who do care (the few people we hear from) are having thier hands tied for fear of losing thier jobs (or worse) by the people who make the money decisions.

All in all, everyone hates DDO at this point. The players (who don't have thier head in the sand), the staff (because they can't help the players), and the execs at turbine (because it isn't profitable enough).

That's one possibility. The other possibility is plain old mismanagement and incompetance. If you've been in business as long as you say you have, then you have certainly seen a business shoot itself in the foot before, right?

Meaning, when people start to habitually spend more time and money analyzing every problem that comes up than it would cost to just endure the problem. And some people get frustrated with this, so they start trying to solve other problems without sufficiently analyzing them.

Then, because corporations tend to favor analysis, those people who try (and fail) to just solve problems get in trouble, reinforcing the notion that everything must be overanalyzed. Soon, the costs of doing anything become apparent, and obviously too much. So Simple projects that would normally make customers happy (and make money) are denied because the people in charge know that after all of the analysis and butt-covering is done, it will cost too much.

So, the only things that start getting done are by groups who "turtle-up" to avoid these issues. They sometimes produce genius because they are turtled up and avoiding distractions. However, they are also prone to release major dissappointments because they are cut off from necessary feedback and guidance that makes sure development is properly targeted.

All of this creates a very random and environment that is totally unresponsive to customers, because the way to get something done is definitely not to request it. Rather, things get done based only on momentum from past instructions, and where individuals really want to do something and think they can get away with it without going through higher up people.

But don't just trust me on this. For a second opinion, see "Dogbert's Guide to Management" which I did not exactly score points for when giving it to my boss for Christmas.

Cheers!

[Vallin]

The worst is what we all already know but most are not willing to admit.

Turbine (as a company) doesn't care about this game. It doesn't make business sense for them to care. No new resources are being put toward making it better and the existing resources are being trimmed to the point that it makes the game unplayable/unenjoyable much of the time. The people at Turbine who do care (the few people we hear from) are having thier hands tied for fear of losing thier jobs (or worse) by the people who make the money decisions.

All in all, everyone hates DDO at this point. The players (who don't have thier head in the sand), the staff (because they can't help the players), and the execs at turbine (because it isn't profitable enough).

I actually started responding to this, and I don't know why.

[Donnie]

The only reasons any company would outsource thier server farms is for cost cutting purposes or because they determined they aren't able to handle it themselves and are willing to pay professionals. Very rarely does the latter happen and when it does, it is during the startup days of a company. It simply doesn't make sense to give yourself less control over your own system unless you can't afford to run it yourself.

It is obvious that Turbine handled it MUCH better themselves. This of course doesn't eliminate that their management didn't "sell out" thier tech staff but if they did, then they were obviously wrong.


Everyone is trying to cut costs right now. Not saying I like it but your post displays a very rigid mindset given the current economic conditions.


It isn't because I enjoy drama (I never watch TNT) or becuase I've jumped on the bandwagon of the DoooooMmmmM! crowd. It is from experience. I have grown up around business of all sizes and worked in customer service all of my life (not just my professional life) and I've worked as a developer for an online company for a long time. I recognise a pattern here that I've seen (and helped produce) from the inside several times. My 20+ years of professional and life experience is what I base my "fabricated" explanations on.

The thing is that nobody cares about your resume, and your professional background will not validate a point. Its also tacky. I know guys in particular industries who have been doing it their whole life and are still clueless. Not saying thats you, I dont know you, just saying your job history is irrelevant.