powerless

[Souless]

I would like to point out a few issues ive been having with online support......

1. I am trying to fix my monk. I am standing at fred trying to switch out feats. I can't get fred to switch my feats out so I contact online support....

Supports says the feat you are trying to trade into isnt available, fred is working as intended and resolves my ticket.

So I start really looking at my toon's feats....and I notice the 9th level feat isn't listed. I contact online support and they THEN says it's a known issue, with multiple toughness feats taken it will only display the lowest level that the feat was choosen...."it's a known issue". AND there is nothing they can do about it. AND they don't have any ideal when he will be fixed!!!!!

Why didn't the first dev tell me that fred was having issues??? Because they are powerless to do anything in the game.

I AM GETTING VERY TIRED OF HEARING "IT'S A KNOWN ISSUE"

2. I am in the Titan raid and he is bugged.....contact online support...they say I'm sorry but we can't do anything to this raid or any raid for that matter. Because they are powerless to do anything in the game.

AND there is nothing they can do about it. AND they don't have any ideal when he will be fixed!!!!!

3. This brings me to my latest delema. I am dead, I made the unforunate mistake of putting on 2 uncleasned, greensteel items. My bad, I deserve to die for being a stupid player, don't you know you're not supposed to wear 2 greensteel items? Ha Ha. However, this brings me to my problem....I can't be rez-ed with any form of rez. Raise dead, raise dead item, True rez, True rez item, ressurection spell.....nothing works, my greensteel kills me again before I can remove 1. So, I contact online support.....and they tell me "IT'S A KNOWN ISSUE" and that there is nothing they can do about it. Well I take that back, they can do something, they can destroy one of my greensteel items. They can't rez me to full health so I can take 1 off, but they can DESTROY 1! They can't take one off so that I may rez normally, but they can DESTROY 1! Then they say we can't compensate you in anyway for the item we are going to destroy if you want to play this toon again. AND they don't have any ideal when a fix is comming.

Why you might ask.......Because they are powerless to do anything in the game.

This is just 1 voice in the void, but as far as having powerless online support, I have 1 word for all the game developers, staff, management, and online support...

WEAKSAUSE

Souless Bladwind
Xbow Twinkwind (currently dead)
Valice Icewind
Spectyr
Tazzor Spellfire
Vampir Nightblade
Xindao Bladewind

[Sparker]

3. This brings me to my latest delema. I am dead, I made the unforunate mistake of putting on 2 uncleasned, greensteel items. My bad, I deserve to die for being a stupid player, don't you know you're not supposed to wear 2 greensteel items? Ha Ha. However, this brings me to my problem....I can't be rez-ed with any form of rez. Raise dead, raise dead item, True rez, True rez item, ressurection spell.....nothing works, my greensteel kills me again before I can remove 1. So, I contact online support.....and they tell me "IT'S A KNOWN ISSUE" and that there is nothing they can do about it. Well I take that back, they can do something, they can destroy one of my greensteel items. They can't rez me to full health so I can take 1 off, but they can DESTROY 1! They can't take one off so that I may rez normally, but they can DESTROY 1! Then they say we can't compensate you in anyway for the item we are going to destroy if you want to play this toon again. AND they don't have any ideal when a fix is comming.

Why you might ask.......Because they are powerless to do anything in the game.

This is just 1 voice in the void, but as far as having powerless online support, I have 1 word for all the game developers, staff, management, and online support...

WEAKSAUSE

Souless Bladwind
Xbow Twinkwind (currently dead)
Valice Icewind
Spectyr
Tazzor Spellfire
Vampir Nightblade
Xindao Bladewind

This is a known issue that will be fixed in an upcoming update.

Sorry that you ran into problems with the Greensteel items.

[Strakeln]

I'm confused... True Res will rez you with full HP, right? And the spell Resurrection will give you half-health, right?

You were unable to equip a GS item with a half full or completely full health bar? Or is the dual-GS screwing up the rez type?

[Hence]

This is a known issue that will be fixed in an upcoming update.

Sorry that you ran into problems with the Greensteel items.

Ouch! That is harsh.
If this had happened to me, I would have "probably" quit the game.

And if I had this for my answer, I "may" have thrown my mouse through my monitor.

On a side note: lack of real support from In-Game Staff has always been a huge problem in this game, and should have already been addressed. Any time frame on that fix?

[Sparker]

I'm confused... True Res will rez you with full HP, right? And the spell Resurrection will give you half-health, right?

You were unable to equip a GS item with a half full or completely full health bar? Or is the dual-GS screwing up the rez type?

I believe the problem that was introduced in Module 8, is that the rez is cast but before the players HP and SP are restored to full, the uncleansed Greensteel damage is taking place. This puts the player in a "death-loop" where they are killed before they are able to unequip the item.

[TreknaQudane]

I believe the problem that was introduced in Module 8, is that the rez is cast but before the players HP and SP are restored to full, the uncleansed Greensteel damage is taking place. This puts the player in a "death-loop" where they are killed before they are able to unequip the item.

Eventually the items should break and fall of though :)

[cdbd3rd]

This is a known issue that will be fixed in an upcoming update.

Sorry that you ran into problems with the Greensteel items.


Ouch! That is harsh.
If this had happened to me, I would have "probably" quit the game.

And if I had this for my answer, I "may" have thrown my mouse through my monitor.


Although I see your point Hence, given the format of the OP I'm surprised there was a response at all.

Was a pretty weak response tho, Sparks. Your followup was much better.

Since this issue makes characters unplayable (literally), might be prudent to disable 2-GS-item damage until a fix is in place to prevent this? Like maybe in tomorrow's patch kind of timeframe....:rolleyes:

[cdbd3rd]

Eventually the items should break and fall of though :)

*Dew snort*

http://home.att.net/~cdbd3rd/rofl.gif

[Impaqt]

Eventually the items should break and fall of though :)


*Dew snort*

http://home.att.net/~cdbd3rd/rofl.gif

What?

I actually find that to be the best suggestion in the thread so far..... Hopefully hes in Meridia or Siber atol wheere he can accept a rez and get out of the "Tavern area"

AFter enough deaths the items do fall off and since death damage cant be permanet (And Shroud items are bound anyway) theres no loss other than a Big repair bill.

[Nyvn]

Are your greensteel items taking damage from deaths? If so eventually they'll unequip from reaching zero durability.