Unable to get past opening main page

[LeeRoy]

I Loaded risia then it wasnt working so i deleted it now i cant go to khyber...

i open ddo starts launch then launch gets stuck on opening main

i deleted it and risia then redownloaded ddo regular mod 7

now i still cant get on

[Stormanne]

Can we get a DxDiag and Launcher logs? And a quick peak and the UserPreference.ini.

If you don't know...

DxDiag- open the command prompt, type DxDiag and copy and paste results to Notepad

Launcher logs- open windows menu, type launcher, sift through files til you get most recent, open in notepad, copy.

Userpreference.ini - same as launcher

[Altumus]

In the userpreferences.ini change graphics core=d3d10 to d3d9 and it should work.