Are my first 7 days Free?

[Braid_Baldurman]

I am a Founder Member and I had to leave D&DO due to circumstances beyond my control. Last night I was thinking about coming back and resuming my account and low and behold to my pleasant suprise I saw where I could come back for seven days to check everything out
for free! The offer was due to this month being DD&O's 2nd yr anniversary and would be going on from 3/5/08 through 3/11/08. Woohoo!!! I thoughtto myself this must be destiny calling me back to the land Eberon! So I waited till after midnight last night and went into My account and hit the resume account button choosing the six month offer. ......My concern is and the reason for my post is I saw nothing in my account that indicates that I will be getting to play for free the first seven days without a charge to my credit card. How can I be sure that I am getting the first week free?

[Yeti]

The Welcome back offer would have reinstated your account for you. It's likely in order to resolve this you will need to contact Account Management directly as you will be charged for your reinstatement. I'm not sure what exactly they will be able to do, but they are your best option.

[Braid_Baldurman]

The Welcome back offer would have reinstated your account for you. It's likely in order to resolve this you will need to contact Account Management directly as you will be charged for your reinstatement. I'm not sure what exactly they will be able to do, but they are your best option.

Ok thanks...Is there a phone number for customer service that I can call?
Nevermind I found the number...Thanks for your help.

[Braid_Baldurman]

Problem solved!! Hail Turbine!! They are going to to let me play for this week with the option to cancel and be credited the money back to my account as long as I let them know by the eleventh!!!

[Laith]

i'm really happy to hear that turbine is willing to give money back to the people due to this understandible confusion.

[Beherit_Baphomar]

All u'r free dayz are belongz to us!