So How Do I contact Turbine?

[GoldyGopher]

Today at 1:30 PM Eastern
Web-Chat - Office Closed (Been closed for two weeks)
Telephone - Office Closed (According to the Telephone Interalia you are currently closed for the past two weeks)
E-Mail - Sent 4 Messages no response.


Contacted Technical Support Web-Chat and Sam attempted to transfer me over to billing but after 30 minutes the Web-Chat Timed Out.

So How do I contact Billing?

[Yeti]

All contact options for Account Management are listed HERE (http://turbine.fuzeqna.com/turbinesupport/consumer/kbdetail_qaonly.asp?kbid=17&ao=t).

I believe some of the contact options were not available this morning due to a meeting, but all of those options (chat, telephone, and email) are currently open and ready to assist everyone.

I'm not sure where you received the message about being closed for 2 weeks, but will look in to that.

[Perraine]

Your link appears to be broken.

[Victorie]

This post is 2 years old. Please see updated links in my signature, or in the stickies at the top of the page.