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Kaldais
08-11-2007, 05:33 PM
This started to happen couple weeks ago after I installed Risia test client. Ever since then, DDO will crash with BSoD, then computer reboots automatically. Will only happen with DDO, will only happy when loading to a different area, is not consistant. And after couple crashes it will become stable.

I have since then uninstalled Risia, but the problem still exists.

Thanks for any help.

xman26
08-11-2007, 05:59 PM
This started to happen couple weeks ago after I installed Risia test client. Ever since then, DDO will crash with BSoD, then computer reboots automatically. Will only happen with DDO, will only happy when loading to a different area, is not consistant. And after couple crashes it will become stable.

I have since then uninstalled Risia, but the problem still exists.

Thanks for any help.

look at your event viewer to see if it lists any apps errors, double click on it and see what app cause the error.

Altumus
08-11-2007, 06:03 PM
Or you can just disable the auto reboot so you can see what the actual bluescreen error is.

xman26
08-11-2007, 06:41 PM
Or you can just disable the auto reboot so you can see what the actual bluescreen error is.

BSODs will not say dndclient crashed. They will report hardware drivers, page faults, memory errors and other stuff related to windows. If I had to guess, he might be suffering from a irq not = to or less than issue. which is almsot always a video driver problem. Sometimes sound. If a specific driver dll is listed, say nv4_dsp.dll then it could be driver or it could be hardware. I have seen Nvidia based cards with blown caps produce that error. I've also seen video cards that have gone bad(memory/gpu) produce it aswell.

Altumus
08-11-2007, 07:09 PM
It could be that or could be reporting a memory error, which is why we ask to see one, but I agree with all of your assertations - at this point any of them could be true :)

Kaldais
08-11-2007, 09:09 PM
look at your event viewer to see if it lists any apps errors, double click on it and see what app cause the error.

no entry in the app event log or sys event log

Kaldais
08-11-2007, 09:13 PM
It could be that or could be reporting a memory error, which is why we ask to see one, but I agree with all of your assertations - at this point any of them could be true :)

I'm suspecting it's a memory error, but the system reboot too fast couldnt see what address block it failed on or what dll it crashed on.

xman26
08-11-2007, 09:37 PM
I'm suspecting it's a memory error, but the system reboot too fast couldnt see what address block it failed on or what dll it crashed on.

right click on my computer, choose properties. goto the advanced tab, click on settings button under startup and recovery. uncheck "Automaticly restart" under system failure. This will allow the BSOD to stay up until you want to restart the system yourself.

Kaldais
08-11-2007, 09:39 PM
right click on my computer, choose properties. goto the advanced tab, click on settings button under startup and recovery. uncheck "Automaticly restart" under system failure. This will allow the BSOD to stay up until you want to restart the system yourself.

yeah I already did. hasnt crashed yet. we will see.

Kaldais
08-11-2007, 10:03 PM
yeah I already did. hasnt crashed yet. we will see.

ialmdev5.dll is the problem. d/ling the new video driver from dell, hopefully that will fix it.

xman26
08-12-2007, 10:42 AM
ialmdev5.dll is the problem. d/ling the new video driver from dell, hopefully that will fix it.


Thats not an Nvidia driver and I'm pretty sure it isn't ATIs, you must have a Intel onboard video unit.

Theboz
08-12-2007, 11:32 AM
Thats not an Nvidia driver and I'm pretty sure it isn't ATIs, you must have a Intel onboard video unit.


yep it is a Itel video

xman26
08-12-2007, 12:01 PM
not sure what kind of system you have, but if it is a regular destop and no one of those dell small econo book boxes. I'd recommend getting one of these:(not sure of you deskyop type so I've included, AGP, PCI and PCIExpress)
75-100 dollar range PCIe
http://www.newegg.com/Product/Product.aspx?Item=N82E16814130287
http://www.newegg.com/Product/Product.aspx?Item=N82E16814102699
http://www.newegg.com/Product/Product.aspx?Item=N82E16814130017
http://www.newegg.com/Product/Product.aspx?Item=N82E16814161180
AGP
http://www.newegg.com/Product/Product.aspx?Item=N82E16814121064
http://www.newegg.com/Product/Product.aspx?Item=N82E16814121066
PCI
http://www.newegg.com/Product/Product.aspx?Item=N82E16814161074
http://www.newegg.com/Product/Product.aspx?Item=N82E16814139013

50-75 range PCIe
http://www.newegg.com/Product/Product.aspx?Item=N82E16814133172
http://www.newegg.com/Product/Product.aspx?Item=N82E16814161037
http://www.newegg.com/Product/Product.aspx?Item=N82E16814130075
AGP
http://www.newegg.com/Product/Product.aspx?Item=N82E16814141057
http://www.newegg.com/Product/Product.aspx?Item=N82E16814102086
PCI
http://www.newegg.com/Product/Product.aspx?Item=N82E16814143032
http://www.newegg.com/Product/Product.aspx?Item=N82E16814133007
DX8 PCI card
http://www.newegg.com/Product/Product.aspx?Item=N82E16814161184

I'd be happy to help you make a decsion. Any of teh above cards will give you a better game play than you onboard intel video unit.

xman26
08-13-2007, 01:24 PM
This started to happen couple weeks ago after I installed Risia test client. Ever since then, DDO will crash with BSoD, then computer reboots automatically. Will only happen with DDO, will only happy when loading to a different area, is not consistant. And after couple crashes it will become stable.

I have since then uninstalled Risia, but the problem still exists.

Thanks for any help.

Has the new driver fixed you issues?

Kaldais
08-13-2007, 09:04 PM
Has the new driver fixed you issues?

It's a dell latitude d620, yes intel onboard video, d/led the new driver. Hasnt have a problem yet.

Kaldais
08-13-2007, 09:12 PM
not sure what kind of system you have, but if it is a regular destop and no one of those dell small econo book boxes. I'd recommend getting one of these:(not sure of you deskyop type so I've included, AGP, PCI and PCIExpress)
75-100 dollar range PCIe
http://www.newegg.com/Product/Product.aspx?Item=N82E16814130287
http://www.newegg.com/Product/Product.aspx?Item=N82E16814102699
http://www.newegg.com/Product/Product.aspx?Item=N82E16814130017
http://www.newegg.com/Product/Product.aspx?Item=N82E16814161180
AGP
http://www.newegg.com/Product/Product.aspx?Item=N82E16814121064
http://www.newegg.com/Product/Product.aspx?Item=N82E16814121066
PCI
http://www.newegg.com/Product/Product.aspx?Item=N82E16814161074
http://www.newegg.com/Product/Product.aspx?Item=N82E16814139013

50-75 range PCIe
http://www.newegg.com/Product/Product.aspx?Item=N82E16814133172
http://www.newegg.com/Product/Product.aspx?Item=N82E16814161037
http://www.newegg.com/Product/Product.aspx?Item=N82E16814130075
AGP
http://www.newegg.com/Product/Product.aspx?Item=N82E16814141057
http://www.newegg.com/Product/Product.aspx?Item=N82E16814102086
PCI
http://www.newegg.com/Product/Product.aspx?Item=N82E16814143032
http://www.newegg.com/Product/Product.aspx?Item=N82E16814133007
DX8 PCI card
http://www.newegg.com/Product/Product.aspx?Item=N82E16814161184

I'd be happy to help you make a decsion. Any of teh above cards will give you a better game play than you onboard intel video unit.


thanks for the offer, but i'm running this on my laptop mostly because i travel a lot. desktop has no problem.