Stuck on connect.

[Dartonus]

when I try to play DDO, the game update progress gets stuck on the connect task with the message, "A connection attempt failed" I try waiting for hours and It still doesn't work. Thank you in advance.

[NameisToad]

I could be wrong here, but that sounds very much like a firewall issue. Check to see that your firewall allows the DDO launcher full access to the internet, and then try again.

[Dartonus]

Well, I thought it was that, but it worked earlier this week, on july 30.

[Recovery]

After every client patch the file needs to be readded to the exception list since it is changing.

[Altumus]

After an update you will need to readd any exceptions you have in your firewall as the program changes. If that does not help please post a tracert to gls.lotro.com along with who your isp is, where you connect from, how you connect and what software firewalls and antivirus programs you use. Also state if you have a router, thanks!